luxurystyle-online.com - it is a Fraudulent Online Store

05/17/2018

I completed a survey for an item I purchased from Amazon for a free watch. They said I only had to pay $5.99 for the shipping of the watch. I charged it using my credit card. (Big mistake, that card is now cancelled.)

The next day I received a return email from Luxurystyle-online.com saying the watch would be shipped within 7 days. I noticed a footnote on the email the said “My Department Steals – Sunglass subscription”

I immediately call their customer service and asked what the footnote meant. They put me off with the justification that they had not received my account information yet.

I then explained to them that I had not ordered any subscription of any kind and to cancel any account of that type. They said they could not do anything until they received my information. I called them back several times during the next two weeks with no success for them to cancel any subscription they had created which I had not ordered.

After about 14 days, I received the free watch and also a pair of sunglasses which I did not order. They illegally charged m y credit card for $99.85.

I called their customer service and obtained a RMA number to return the sunglasses. I have the tracking number for the return of the sunglasses and checked a few days later to make sure they were received by them. They were.

They keep promising to send me a refund check, but in the last 4 months, I have not received any refund. I continue to call them and tell their customer service department to not send me anything else but my refund check.

Sometime in February, another package was delivered from them and I returned it to the post office with instructions to refuse it. They still owe me $99.85, I will continue to report this company on the internet as fraudulent until they send my money back.

Luxurystyleonline have sent me a watch that said it was free ....only pay shipping.

I did that...got the watch...nothing in it saying whatever if I am not satisfied to return the watch....did not want to return it ....it was free.

Check my credit card statement and I have a charge for $129.10.
Phone the place....told them I will return the watch...that I have never bought.

But no I could not return the watch...they are giving me a credit 35%.
Told them I want 100% . On top of it they tell me I have an account with them and they will send me 1 watch per month.....amazing....cancelled that account that I did not know I had and send me a email confirming the cancellation of that account. So far did not get that email. Called my credit card...they can not stop payment .
But they will check this company if ever they come with another special deal!

So I am stock with a lost...a watch that I did not buy...and was free...
I think that it is not a honest co that is related with Wish.
So beware....of those free things....

In the last month I have received two cheap looking Watches. I have never used this site. But buying on EBAY I noticed a return address from Angora Hills, Ca. LUXURY STYLE

They tried to scam me with unused points from a popular drug store. I ordered a watch for only 6.99 S&H but 2 weeks later my credit card was billed nearly $100. I called them and was told it was on trial only and I hadn’t returned it within 14 days so I was obligated to pay for it.

I was never told about any trial period! I told them if they didn’t credit my card back within 24 hours I was going to contact my state attorney general. Apparently they wanted no part of dealing with my attorney general and credited my card back within hours.

I was told I was getting a watch for 6.99 because I had un-used points from purchases at a drug store and they were about to expire. 2 weeks later my credit card was charged 99.85. I called them and was told it was only on trial for 14 days and if not returned I would be charged for it.

They claimed the invoice with it and emailed information explained that. I received no information with the watch and no emails. They are scamming lying sob,s. I threatened to call my State attorney general and they said they would credit me back in 3 to 5 business days. Time will tell if this I happens. STAY AWAY FROM THIS BUNCH OF SCAMERS.

After reading about this scam I called customer service to cancel the order and the person who I was speaking to kept cutting me off telling me to wait until I receive the package, then trying to offer me discounts then after me having to tell her over 10xs I just want it canceled she asked why I wanted to.

When I told her it was because I read a bunch of reviews and her response was I need to be mature enough to make my own choices and then tried throwing in a necklace for free. Finally after arguing back and forth with her cutting me off every time I said something I had to yell into my phone cursing at her to just cancel the order. Never had so much trouble with canceling an order worth 6.99

I know the feeling. I also was yelling at the woman. In the beginning, she offered me 10% off. Kept yelling then it was 25%, 50%, and the best she said she could do is 75%. After being on phone for almost an hour, I accepted the 75% but I have the charges disputed on my credit card. This free watch has turned out to be a nightmare.

With the watch they sent a necklace which I didn't even know about. I didn't know the company name since it was coming up as shopwell on my statement. Days later I received another package in the mail and guess what? Another watch. So I had three charges on my card for almost $100 each. The woman gave me reference numbers for three refunds, but I only received two. I can't do anything in the meantime since the dispute.

But reading other posts I'm sure they are not going to budge. I guess I will have to threaten them with a lawyer. These people have to be STOPPED!!!

Do not trust them to cancel your order. Contact your bank instead.

This so-called store charged me close to $200.00 because I didn't cancel within 14 days. They wouldn't give me a refund nor let me talk to a manager. Don't be scammed!!

I agree with what I read ... stay way people from this fake store.

add from Michigan. what a mess with credit card company

I got a watch from them and I have been trying to call to cancel any other offers so that they don't charge my credit card. But, the phone number that they give says it is out of order, or something to that fact, but it won't let you go through.

So inside I find another number and no one answers my first number is, to cancel but this number is no good 844-321-8166 and the number that came inside the package is Luxury Style:

for customer service call 877-832-3599
Monday- Friday 8:am-12: am est
Saturday-Sunday 9: am 6: pm est.

Tried lots of times still no answer.

Hello, after reading your comment I went to check on the email I received from the confirmation of purchase the customer service phone. And so I called the same, and I spoke with the clerk who offered me several offers and I cut it saying that I only wanted the cancellation.

They have canceled my purchase and have already received an email with the cancellation protocol. Not very happy with the company after reading the reviews on here, I even reinforced with this attendant if the cancellation was real or if it was fake, it struck me as being true. But, doubts, I will follow this situation closely.

I received a counterfeit watch and necklace from this company in January when I called I told them I had google and saw that they were fraudulent I received part of my money back. But I am going to continue to pursue this matter because I can't stand for a company to take advantage of hard-working people.

We just had this happen to us; through an offer, my hubby found on Amazon. I do not believe it was Amazon itself. He thought what the offer was a free watch and you only had to pay $6.99 shipping. Well, it turned out that they also tried to add the sunglasses that were supposed to be free but we caught it because they charged a $5.99 shipping fee.

So today we saw a charge on our charge card for $99.85; I was fortunate to catch it and it didn't get paid. I called the charge company and gave them all the information about this company I could. When I called the luxury online company they gave me the run around refusing to give me any credit or our money back. I threatened a lawsuit; false advertising and the BBB. Nothing fazed them. They have real attitudes. They told me no matter what that my credit card company would make us pay this because we had agreed to the terms. Which my hubby says he hadn't seen any of this.

I am not done with this company; I will persevere for our sake and for the others ones out there that don't know they will be taken advantage of. I also believe that if Amazon knows that this is what is happening; they would be irate. Because I believe Amazon has great customer service; so I will be contacting them next.

Beware of answering any surveys from Amazon because they offer you a free gift and that's how you get scammed from Luxury Style-Online.com.

Yes, I HAVE BEEN SCAMMED. "Beware". Call Amazon and file a complaint! I Did and will file a complaint with FCC.

I was on Amazon website when a popup asked me to fill out a survey in exhange for a "free" watch. I was asked to supply credit card info for shipping and handling. My next credit card stmt. had two charges of about $99. I called the phone number listed on the statement and the people with whom I spoke tried to negotiate a reduced price. I will not pay any of these bogus charges.

Wisconsin,
Inexperienced the same exact scam. I contacted Amazon and gave them the information you posted and waiting for a reply, you should too. Regards, Good Luck!

I was on publishers clearing house site and an advertisement said I had won a watch and I only needed to pay shipping and handling of 6.99 .

I used my card and paid , then popped up another , saying I had to pay another 6.99 for a necklace . I called their number 877-832-3599 and told them I didn't order a necklace they said I didn't read the ad correctly . I told them I wanted nothing else to do with them and to cancel my order . They said it was cancelled , yesterday I received the watch and the necklace in the mail .

Looks like kiddie stuff. I will wait to see what happens next , nothing I hope . If there is any more problems with them I will contact the Attorney General . Pch should be made aware of them also .

Sooooo true. I can't believe this happened to me... U think u know better but because if PCH weighing on my Emotions...to receive a break..bs. So mad...need help...what 2 do

We need to report them to BBB.

I was also charged over $90 for a cheap watch and necklace that I was supposed to have received for free. Stay away from surveys. Most deal with the company that is fraudulent. Check your statements for something called On with your day.

Be careful, I had a similar experience, but they charged me $99.85 for the crappy watch and refused to refund the money, citing to their "terms and conditions" link hidden within the consent button.

Same thing happened to me . I called and they would not refund my money and I told them to cancel me ..so hopefully that won't happen again. They said 6.99 was for shipping.

My Japan watch of 99.85 and a kids sunglasses for 98.95 was taking from my account from purchased 14 days after purchased. Easy pick.

The same thing just happened to me and I am wondering how we can expose these scammers.

I recently purchased a watch on this site, when I received the confirmation statement that showed the invoice, my only question was why does it say watch then right after say "trial"? So I immediately emailed them and told them I did not want any "trial" offers and do NOT take any further monies from my card. So now it is a wait and see what happens game! I have been caught up in this before and should have seen this coming, but when I read it never was mentioned this was a trial purchase.

Beware! The same thing has happened to me! They initially cancelled the first order/trial and sent a "formal" e-mail with a cancellation notice then proceeded to charge my debit card again! This initially was from open-sky.Com which triggered which opened mediahit.Com to open then these e-mails/transactions that occurred on my account! Suggestion only use reputable on-line stores to make any purchases! Lesson learned!