luxurystyle-online.com - it is a Fraudulent Online Store

05/17/2018

I completed a survey for an item I purchased from Amazon for a free watch. They said I only had to pay $5.99 for the shipping of the watch. I charged it using my credit card. (Big mistake, that card is now cancelled.)

The next day I received a return email from Luxurystyle-online.com saying the watch would be shipped within 7 days. I noticed a footnote on the email the said “My Department Steals – Sunglass subscription”

I immediately call their customer service and asked what the footnote meant. They put me off with the justification that they had not received my account information yet.

I then explained to them that I had not ordered any subscription of any kind and to cancel any account of that type. They said they could not do anything until they received my information. I called them back several times during the next two weeks with no success for them to cancel any subscription they had created which I had not ordered.

After about 14 days, I received the free watch and also a pair of sunglasses which I did not order. They illegally charged m y credit card for $99.85.

I called their customer service and obtained a RMA number to return the sunglasses. I have the tracking number for the return of the sunglasses and checked a few days later to make sure they were received by them. They were.

They keep promising to send me a refund check, but in the last 4 months, I have not received any refund. I continue to call them and tell their customer service department to not send me anything else but my refund check.

Sometime in February, another package was delivered from them and I returned it to the post office with instructions to refuse it. They still owe me $99.85, I will continue to report this company on the internet as fraudulent until they send my money back.

Luxurystyleonline have sent me a watch that said it was free ....only pay shipping.

I did that...got the watch...nothing in it saying whatever if I am not satisfied to return the watch....did not want to return it ....it was free.

Check my credit card statement and I have a charge for $129.10.
Phone the place....told them I will return the watch...that I have never bought.

But no I could not return the watch...they are giving me a credit 35%.
Told them I want 100% . On top of it they tell me I have an account with them and they will send me 1 watch per month.....amazing....cancelled that account that I did not know I had and send me a email confirming the cancellation of that account. So far did not get that email. Called my credit card...they can not stop payment .
But they will check this company if ever they come with another special deal!

So I am stock with a lost...a watch that I did not buy...and was free...
I think that it is not a honest co that is related with Wish.
So beware....of those free things....

In the last month I have received two cheap looking Watches. I have never used this site. But buying on EBAY I noticed a return address from Angora Hills, Ca. LUXURY STYLE

They tried to scam me with unused points from a popular drug store. I ordered a watch for only 6.99 S&H but 2 weeks later my credit card was billed nearly $100. I called them and was told it was on trial only and I hadn’t returned it within 14 days so I was obligated to pay for it.

I was never told about any trial period! I told them if they didn’t credit my card back within 24 hours I was going to contact my state attorney general. Apparently they wanted no part of dealing with my attorney general and credited my card back within hours.

I was told I was getting a watch for 6.99 because I had un-used points from purchases at a drug store and they were about to expire. 2 weeks later my credit card was charged 99.85. I called them and was told it was only on trial for 14 days and if not returned I would be charged for it.

They claimed the invoice with it and emailed information explained that. I received no information with the watch and no emails. They are scamming lying sob,s. I threatened to call my State attorney general and they said they would credit me back in 3 to 5 business days. Time will tell if this I happens. STAY AWAY FROM THIS BUNCH OF SCAMERS.

After reading about this scam I called customer service to cancel the order and the person who I was speaking to kept cutting me off telling me to wait until I receive the package, then trying to offer me discounts then after me having to tell her over 10xs I just want it canceled she asked why I wanted to.

When I told her it was because I read a bunch of reviews and her response was I need to be mature enough to make my own choices and then tried throwing in a necklace for free. Finally after arguing back and forth with her cutting me off every time I said something I had to yell into my phone cursing at her to just cancel the order. Never had so much trouble with canceling an order worth 6.99