Online Threat Alerts (OTA) - Alerting you to scams and frauds.

ir-customer-service.com - it is a Fraudulent Online Store
ir-customer-service.com - it is a Fraudulent Online Store

The website ir-customer-service.com which appears to be owned by Nexperian Holding Limited from China is another fraudulent website disguised as an online store. Online users are advised to stay away from the fake online store, or else they run the risk of their credit card information getting stolen and used fraudulently. They also run the risk of receiving counterfeit or knockoff goods.

A Fake Receipt From ir-customer-service.com

From: support <support@ir-customer-service.com>

Subject: Transaction Success

Internet Payment Transaction Declaration

Transaction details as below:

Transaction Date: 28 November 2017

Transaction Order ID: 20171128-10010242

Transaction Amount: 79.98USD

Card Number:

NOTE: 1. We hereby confirm your order is successful. The Merchant name will be on your bank bills.

2. According to the foreign exchange rate of the bank, the amount showing on your statement will be a bit difference from the price on seller's website.

3. This email is sent automatically by our system. Please do not reply to this email. Emails sent to this address will not be answered. Thanks for your support and understanding.

4. Any questions please feel free to contact the website instantly.

Online users who have used their credit cards on websites associated with ir-customer-service.com are asked to contact their banks for help. They should let their banks know that they have unknowingly used their credit cards on a fraudulent website. Their banks should investigate, cancel the transactions and refund their money.

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