"Apple Unusual Activity From Your Account, We Need Verification" Phishing Scams

Apple users who have received email messages like the one below, which claim that their accounts have been temporarily locked by Apple's antifraud system which detects and prevents fraud, are asked to delete them. This is because the email messages are phishing scams, being sent by cyber-criminals to trick and frighten Apple users into visiting phishing websites that steal usernames and passwords.

Apple Unusual Activity From Your Account, We Need Verification Phishing Scams

A Sample of the Phishing Apple Email Message

From: Service Apple <required@automatic-secure.com>

Subject: Unusual Activity From Your Account, We Need Verification !

Date: 19 February 2017 at 08:59:20 GMT

2R663256461216303J Payment Reversed


Your account Has Been Temporary Locked because Apple uses antifraud system to detect and prevent fraud.

A review of the transaction below raised a suspicion that it may have not been authorised. As a result, we've reversed this transaction.

Transaction Details

Transaction Date:

15 February 2017 20:33:35 AEST

Transaction Amount:

$259.00 USD

Order id:


What to do

Log in to your Apple account as soon as possible. We may ask you to confirm information you provided when you created your account

to make sure that you're the account holder.

You should also do the following for your own protection:

Log in to Check your Apple account details (address, email, phone, etc.) to make sure they're accurate.

Review your account activity to make sure you recognise the transactions recently made.

Report any unknown or unauthorised activity.

If you have questions or believe that this transaction was cancelled in error, please log in to your Apple account and click the Contact Us link.

Yours sincerely,


Please do not reply to this email. This mailbox is not monitored and you will not receive a response. For assistance,

The link in the phishing email message goes to a fake Apple website, which has been created by cyber-criminals to trick their potential victims into entering their Apple username, password and credit card information on it. If the requested information is submitted by the potential victims, it will be sent to the cyber-criminals, who will use it to steal their money and use their accounts fraudulently. The cyber-criminals / scammers behind the phishing email message will change the website's name, so look out for similar phishing email messages with links that go to different phishing websites.

If you are tricked into submitting your Apple credentials and credit card information on the fake web page, please change your Apple password immediately and contact your bank and let them know that you have unknowingly submitted your credit card information on a phishing website.

Remember, never click on a link to sign into your Apple account, always go directly to https://appleid.apple.com and log in from there and check your account for any discrepancies.

Check the comment section below for additional information, share what you know, or ask a question about this article by leaving a comment below. And, to quickly find answers to your questions, use our search Search engine.

Note: Some of the information in samples on this website may have been impersonated or spoofed.

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Comments, Questions, Answers, or Reviews

Comments (Total: 9)

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August 18, 2018 at 2:31 PM by
"Apple Unusual Activity From Your Account, We Need Verification" Phishing Scams
an anonymous user from: Silver City, New Mexico, United States

My husband's phone was suddenly locked up and this message appeared: "Call this number to unlock your phone: 1-877-696-588" He was instructed to buy a $100 iTunes gift card and submit the number in order to have the phone unlocked. This was August 17, 2018


June 22, 2018 at 9:01 AM by
"Apple Unusual Activity From Your Account, We Need Verification" Phishing Scams

Here is another scam:

- Forwarded Message -

From: Apple <eizdebcu@nhbzyvfi.vtdpn>

Sent: Friday, 22 June 2018, 14:53

Subject: Reminder: [Statement:Urgent] We've found unusual activity in your Apple cloud ID, we need responses #RYO



© 2018 A77p92p61l29e54. All Rights Reserved.


April 29, 2018 at 7:01 AM by
"Apple Unusual Activity From Your Account, We Need Verification" Phishing Scams
an anonymous user from: Orlando, Florida, United States

Is this a scam?

"On Sat, 4/28/18, Apple <appleid.team@mail.id.apple.com> wrote:

Subject: Apple ID Support - Proceed to an Identity Verification

To: xxxxxxx@yahoo.com

Date: Saturday, April 28, 2018, 6:00 PM

Dear Customer,

Suspicious activity has been detected on your Apple ID Account

from an unrecognized device in Canada.

Here are the details of the sign-in attempt:

IP Address:

Operating system: iOS 11.0.2

Browser: Firefox

For your security, we automatically

locked your Apple ID account. To regain access to your Apple ID account,

please use link Restore Account below our support team to Proceed to an Identity




Copyright ©2018 Apple Inc. All rights reserved"


April 29, 2018 at 7:34 AM by
"Apple Unusual Activity From Your Account, We Need Verification" Phishing Scams

Yes, it is a scam.


April 21, 2018 at 2:28 PM by
"Apple Unusual Activity From Your Account, We Need Verification" Phishing Scams

Here is another scam:

"From: AppleID Support <noreply-mail-support-id856@admin-services-support.pp-guud.com>

Date: April 21, 2018 at 10:31:41 AM EDT

To: support-customer@apple.com

Subject: RE: [Summary News-Report]: Statement billing information has been change at 21 April 2018

Dear Customer,

We detected unusual sign-in activity attempt on your Apple ID via new device and different location.

Your account will be disable because we've noticed significant changes in your account activity

Date : 21 April 2018,

For your protection, we need to understand this change better.

Please open the Attachment (PDF) - Read your form - Confirmation Apple ID before 24 Hours Account will be disable.


Apple Support"


November 12, 2017 at 6:00 AM by
"Apple Unusual Activity From Your Account, We Need Verification" Phishing Scams

Here is another scam:

"Subject: We detected unusual activity from your account


We need your help resolving an issue with your Apple account. Until you help us resolve this issue, we've temporarily Locked what you can do with your account.

What's going on?

We noticed some unusual activity on your Apple ID account on 11/10/2017 on 06:27 PDT near Phoenix AZ and are concerned about potential unauthorized account access.

What to do next

Please log in to your Apple ID account and complete the steps to confirm your identity and recent account activity. To help protect your account, access will remain Locked until you complete the necessary steps.

The security of your Apple ID account is a top priority for us and we want to work together to help protect it.

If you need help or have any questions, call us at 1–800–854–3680, 5:00 AM to 10:00 PM PT and Sat-Sun 6:00 AM to 8:00 PM PT. Please note that hours of operation may vary on holidays.


Apple Team"


September 1, 2017 at 9:34 AM by
"Apple Unusual Activity From Your Account, We Need Verification" Phishing Scams

Here is another scam:

"From: "appleinfo-receipt" <appleid@mytelkomsel.com>

Subject: Important : We detect unusual activity from your appIe account.

Date: August 31, 2017 at 10:05:14 AM EDT

This message is from a trusted sender.

Notice to,

Your account will be rejected because we've noticed significant changes ln your account activity. As your payment processor, we need to understand these changes better.

This account rejected will affect your ability to:

Buy App in AppStore

Rejected Payment

Also, you won't be able to:

Login to your iCloud and Itunes

Remove credit cards

Close your account"


March 21, 2018 at 6:09 PM by
"Apple Unusual Activity From Your Account, We Need Verification" Phishing Scams
an anonymous user from: Hammond, Indiana, United States

Yep, that's the exact one I got today. I thought I'd check online first to see if it was legit, & obviously it's not


April 18, 2017 at 7:47 PM by
"Apple Unusual Activity From Your Account, We Need Verification" Phishing Scams

Here is another scam:

"From: Apple ID <siaparupanya@bungamayang.com>

Sent: Monday, April 17, 2017 4:54 PM

Subject: Suspicious activity from your Apple

Apple Store

[Billing Fraud] Apple Store Recently Purchase Confirmation

Thank you for purchasing the following item : Space Qube X 3

Order Number : MHDH6YMK37

Order Total : $104.97

- if you initiated this download, you can disregard this email, it was only sent to alert you in case you did not initiate the download yourself

- if you did not initiate this download, please cancel the transaction this purchase

To cancel this purchase Read your secure message by opening the attacment (pdf). you will be prompted to open (view) the file or save (download) it to your computer. for best results, save the file first, then open it in a Web browser.


Apple Support"


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Online Threat Alerts Security Tips

Pay the safest way

Credit cards are the safest way to pay for online purchases because you can dispute the charges if you never get the goods or services or if the offer was misrepresented. Federal law limits your liability to $50 if someone makes unauthorized charges to your account, and most credit card issuers will remove them completely if you report the problem promptly.

Guard your personal information

In any transaction you conduct, make sure to check with your state or local consumer protection agency and the Better Business Bureau (BBB) to see if the seller, charity, company, or organization is credible. Be especially wary if the entity is unfamiliar to you. Always call the number found on a website’s contact information to make sure the number legitimately belongs to the entity you are dealing with.

Be careful of the information you share

Never give out your codes, passwords or personal information, unless you are sure of who you're dealing with

Know who you’re dealing with

Crooks pretending to be from companies you do business with may call or send an email, claiming they need to verify your personal information. Don’t provide your credit card or bank account number unless you are actually paying for something and know who you are sending payment to. Your social security number should not be necessary unless you are applying for credit. Be especially suspicious if someone claiming to be from a company with whom you have an account asks for information that the business already has.

Check your accounts

Regularly check your account transactions and report any suspicious or unauthorised transactions.

Don’t believe promises of easy money

If someone claims that you can earn money with little or no work, get a loan or credit card even if you have bad credit, or make money on an investment with little or no risk, it’s probably a scam. Oftentimes, offers that seem too good to be true, actually are too good to be true.

Do not open email from people you don’t know

If you are unsure whether an email you received is legitimate, try contacting the sender directly via other means. Do not click on any links in an email unless you are sure it is safe.

Think before you click

If an email or text message looks suspicious, don’t open any attachments or click on the links.

Verify urgent requests or unsolicited emails, messages or phone calls before you respond

If you receive a message or a phone call asking for immediate action and don't know the sender, it could be a phishing message.

Be careful with links and new website addresses

Malicious website addresses may appear almost identical to legitimate sites. Scammers often use a slight variation in spelling or logo to lure you. Malicious links can also come from friends whose email has unknowingly been compromised, so be careful.

Secure your personal information

Before providing any personal information, such as your date of birth, Social Security number, account numbers, and passwords, be sure the website is secure.

Stay informed on the latest cyber threats

Keep yourself up to date on current scams by visiting this website daily.

Use Strong Passwords

Strong passwords are critical to online security.

Keep your software up to date and maintain preventative software programs

Keep all of your software applications up to date on your computers and mobile devices. Install software that provides antivirus, firewall, and email filter services.

Update the operating systems on your electronic devices

Make sure your operating systems (OSs) and applications are up to date on all of your electronic devices. Older and unpatched versions of OSs and software are the target of many hacks. Read the CISA security tip on Understanding Patches and Software Updates for more information.

What if You Got Scammed?

Stop Contact With The Scammer

Hang up the phone. Do not reply to emails, messages, or letters that the scammer sends. Do not make any more payments to the scammer. Beware of additional scammers who may contact you claiming they can help you get your lost money back.

Secure Your Finances

  • Report potentially compromised bank account, credit or debit card information to your financial institution(s) immediately. They may be able to cancel or reverse fraudulent transactions.
  • Notify the three major credit bureaus. They can add a fraud alert to warn potential credit grantors that you may be a victim of identity theft. You may also want to consider placing a free security freeze on your credit report. Doing so prevents lenders and others from accessing your credit report entirely, which will prevent them from extending credit:

Check Your Computer

If your computer was accessed or otherwise affected by a scam, check to make sure that your anti-virus is up-to-date and running and that your system is free of malware and keylogging software. You may also need to seek the help of a computer repair company. Consider utilizing the Better Business Bureau’s website to find a reputable company.

Change Your Account Passwords

Update your bank, credit card, social media, and email account passwords to try to limit further unauthorized access. Make sure to choose strong passwords when changing account passwords.

Report The Scam

Reporting helps protect others. While agencies can’t always track down perpetrators of crimes against scammers, they can utilize the information gathered to record patterns of abuse which may lead to action being taken against a company or industry.

Report your issue to the following agencies based on the nature of the scam:

  • Local Law Enforcement: Consumers are encouraged to report scams to their local police department or sheriff’s office, especially if you lost money or property or had your identity compromised.
  • Federal Trade Commission: Contact the Federal Trade Commission (FTC) at 1-877-FTC-HELP (1-877-382-4357) or use the Online Complaint Assistant to report various types of fraud, including counterfeit checks, lottery or sweepstakes scams, and more.
  • Identitytheft.gov: If someone is using your personal information, like your Social Security, credit card, or bank account number, to open new accounts, make purchases, or get a tax refund, report it at www.identitytheft.gov. This federal government site will also help you create your Identity Theft Report and a personal recovery plan based on your situation. Questions can be directed to 877-ID THEFT.

How To Recognize a Phishing Scam

Scammers use email or text messages to try to steal your passwords, account numbers, or Social Security numbers. If they get that information, they could get access to your email, bank, or other accounts. Or they could sell your information to other scammers. Scammers launch thousands of phishing attacks like these every day — and they’re often successful.

Scammers often update their tactics to keep up with the latest news or trends, but here are some common tactics used in phishing emails or text messages:

Phishing emails and text messages often tell a story to trick you into clicking on a link or opening an attachment. You might get an unexpected email or text message that looks like it’s from a company you know or trust, like a bank or a credit card or utility company. Or maybe it’s from an online payment website or app. The message could be from a scammer, who might

  • say they’ve noticed some suspicious activity or log-in attempts — they haven’t
  • claim there’s a problem with your account or your payment information — there isn’t
  • say you need to confirm some personal or financial information — you don’t
  • include an invoice you don’t recognize — it’s fake
  • want you to click on a link to make a payment — but the link has malware
  • say you’re eligible to register for a government refund — it’s a scam
  • offer a coupon for free stuff — it’s not real

About Online Threat Alerts (OTA)

Online Threat Alerts or OTA is an anti-cybercrime community that started in 2012. OTA alerts the public to cyber crimes and other web threats.

By alerting the public, we have prevented a lot of online users from getting scammed or becoming victims of cybercrimes.

With the ever-increasing number of people going online, it important to have a community like OTA that continuously alerts or protects those same people from cyber-criminals, scammers and hackers, who are every day finding new ways of carrying out their malicious activities.

Online users can help by reporting suspicious or malicious messages or websites to OTA. And, if they want to determine if a message or website is a threat or scam, they can use OTA's search engine to search for the website or parts of the message for information.

Help maintain Online Threat Alerts (OTA).

"Apple Unusual Activity From Your Account, We Need Verification" Phishing Scams