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Beware of American Express Emails with an Attached Form or HTML Web Page

2017-02-06T11:50:11 -  +
Beware of American Express Emails with an Attached Form or HTML Web Page

American Express users, be aware of phishing email messages like the ones below that are being sent by cybercriminals to potential victims, with an attached form or HTML Webpage requesting personal and financial information. American Express will never send their users an email message with an attached form or HTML Webpage requesting personal, financial or account information. Therefore, American Express users are asked to delete email messages with an attached form or HTML Webpage requesting the same information.

Please continue below.

Also, they should not follow the instructions in the phishing email messages, and if they are in doubt or uncertain about an email message that they have received, they should contact American Express Customer Support for help verifying the email message authenticity.

Samples of American Express Phishing Emails with Attached Forms or HTML Web Page

Dear CardMemeber:

American Express would greatly appreciate your co-operation. Our records indicate that you recently made your card payment on American Express but you did not follow up on update on your profile as requested by us.

Since our goal is to deliver the best service possible, this update is important in helping us recognize and improve the quality of our customer service. The update should only take a few minutes to complete.

Please note this electronic notification is to inform you the inability to authenticaate your account information due to a routine security runs in the new Amex Platform.

You are requested to review your account information to prevent future attention with your online access.

To get started, An attached File of a Web Page was sent with this email.

See Attached for HTML Web Page

Download and Save it to Desktop

Go to Desktop to open the HTML Web Page

Continue by Filling Out your Information

We appreciate your participation and encourage an early response, as the update is only open for three days and will no longer be accessible, which will lead to temporary block on your care.


American Express Customer Care

From: American Express [mailto:[email protected]]

Sent: Sunday, December 25, 2016 7:41 AM

To: [email protected]

Subject: Notice Concerning your CardMember Account.

Account Information Email

Primary Card Holder(s) should act on this information.

We made improvements on card security approach. These recent improvements serve to reduce unusual activity that may arise from fraudulent use of card and also maintain our consistent cardmember satisfactory.

This mandates Cardmember to act on the instructions below.

As a security measure, your Card(s) will be deactivated 45 days from today if no action is taken.

Prompt Attention Required - See Below

- See Attached Form then Download.

- Open the downloaded attached Form. (You prompt to enter Form PASSWORD)

- Password is "GEU030110". (case sensitive)

- Continue Steps by filling out the Form to complete.

Thank you for your continued Membership. We appreciate your prompt attention and hope you will enjoy your new Chip Card.

American Express Customer Care

American Express

For your security:

Card Member:

[email protected]

Account Starting:


American Express

Please share with us what you know or ask a question about this article by leaving a comment below. Also, check the comment section below for additional information, if there is any.

Remember to forward suspicious, malicious, or phishing email messages to us at the following email address: [email protected]

Also, report scams, untrustworthy, or fraudulent websites to us. Tell us why you consider the websites untrustworthy or fraudulent.

If you want to quickly find answers to your questions, use our search engine.

Comments, Questions and Reviews
(Total: 3)

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The comments or reviews below do not necessarily reflect the views of Online Threat Alerts.

  • Posted: 2017-10-04T14:18:19 by an anonymous user from or near: Cleveland, Ohio, United States


    I just received just an email like that and thinking that it was real I downloaded the HTML form. And when I looked thru the form I thought the information asked was not right. So I called American Express and they said they didn't email me anything and not to respond to what the HTML form asked for.

    I am scanning my pc now. Hopefully clicking on the link to download the form didn't let in my keylogger or malware of any kind. Appreciate if anyone has any advice that I need to do to make my pc safe? Thanks!


    • Posted: 2017-10-04T15:15:09 by info

      Your computer is safe. The email is a phishing scam, not a malware. And, you have done the right thing of scanning your computer for viruses.


      • Posted: 2017-10-04T17:18:58 by an anonymous user from or near: Cleveland, Ohio, United States

        Thank you kindly!


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