Bank of Montreal (BMO) Account Suspension Phishing Email or Text Messages

Bank of Montreal customers who have received text or email messages claiming that their accounts have been suspended are asked not to click on the links or follow the instructions in the messages. This is because the fake messages are phishing scams being sent by cybercriminals to trick Bank of Montreal customers into clicking on the links in the same fake messages, which go to a phishing website that steals online account credentials and personal information.

Bank of Montreal (BMO) Account Suspension Phishing Email or Text Messages

Once the cybercriminals have received their potential victims’ online account credentials, they will gain access to their accounts, steal their money and use their accounts fraudulently.

A Sample of a Phishing Bank of Montreal (BMO) Message

Subject: Final Reminder: Message ID - 38073

From: Bank.of.Montreal.ID-38073.unsuccessful3 .LoginAttempts3@oncology.wisc .edu

Date: Fri 3/31/2017 10:24 AM

Account access temporarily suspended.

We have recently detected suspicious activity on your BMO account.

Any unsuccessful login attempts that were made recently without your

consent were logged by our security system.

As a security measure we will suspend your account access.

To avoid full online suspension, please confirm your identity within the

next 24 hours by following our secure link below:

We sent this email to:

This message has been sent by BMO-Financial-Group 2017

2851 John St, Unit 300, Markham, ON L3R 5R3

Bank of Montreal users who have received messages asking them to click on a link or visit a website in order to update, re-confirm or verify their accounts, should always go directly to and sign-in from there. Once the Bank of Montreal users have signed into their accounts, they will be notified of updates and other important changes, if there is any.

Going directly to Bank of Montreal’s website ( will prevent users or customers from becoming victims of phishing scams that steal personal information or online account credentials.

Check the comment section below for additional information, share what you know, or ask a question about this article by leaving a comment below. And, to quickly find answers to your questions, use our search Search engine.

Note: Some of the information in samples on this website may have been impersonated or spoofed.

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Comments, Questions, Answers, or Reviews

Comments (Total: 14)

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December 28, 2018 at 12:20 PM by
Bank of Montreal (BMO) Account Suspension Phishing Email or Text Messages
an anonymous user from: Toronto, Ontario, Canada

BMO scam that says your debit card has been suspended. They supply a link with the prompt that you can re-activate your card by clicking on it.


February 28, 2018 at 3:54 AM by
Bank of Montreal (BMO) Account Suspension Phishing Email or Text Messages

Received via email:

"I have just received a text from (613)301-6512 saying my account has been suspended. I am obviously blocking the number but I thought I should inform you as I have a bank account, loc and MC with BMO. I am not sure how they got my cell# or if it is even a targeted message but I would like to be updated if there is any issue with my account."


February 28, 2018 at 3:43 AM by
Bank of Montreal (BMO) Account Suspension Phishing Email or Text Messages

Here is another scam:

"From: "BMO Bank of Montreal" <>

Date: February 18, 2018 at 11:35:17 AM PST


Subject: BMO Account temporarily suspended - [ Reference id: #7e76a3f515744ed9a6e60045d57a1d32#]

Protect your account

Get a higher level of protection


Dear Valued Customer,

Because of recent activity on your account, we've suspended your bmo online banking access for your protection.

Note: This action was taken to protect your account and as our valued customer, we understand that the security of your account is extremely important.

Reactivate your account


The BMO Accounts Team"


November 17, 2017 at 6:22 PM by
Bank of Montreal (BMO) Account Suspension Phishing Email or Text Messages
an anonymous user from: Rocky View County, Alberta, Canada

Does anyone know if customers have been reimbursed from BMO when they fall for this?


November 7, 2017 at 1:18 AM by
Bank of Montreal (BMO) Account Suspension Phishing Email or Text Messages

Here is another scam:

" 1 (304) 836-1230

Text Message

Your BMOservices has been suspended for security.

Use this link to reactivate your account. .comn



October 9, 2017 at 6:03 PM by
Bank of Montreal (BMO) Account Suspension Phishing Email or Text Messages
an anonymous user from: Hamilton, Ontario, Canada

Received this today, almost clicked on it before I realized I should go to my regular log in first, then search for scams, and sure enough, it's a scam. Also, note it starts with http://, when it is a secure site it should start with https://.

Here is the message that I have received:

"BMO has temporarily suspended your account for security.

Please login in order to reactivate your services



October 21, 2017 at 2:58 AM by
Bank of Montreal (BMO) Account Suspension Phishing Email or Text Messages
an anonymous user from: Burnaby, British Columbia, Canada

Received two of these messages today on my cellphone. The thing is I don't have any account with BMO.


September 29, 2017 at 3:40 PM by
Bank of Montreal (BMO) Account Suspension Phishing Email or Text Messages
an anonymous user from: Ottawa, Ontario, Canada

I have had several of these text messages, and am not even a BMO customer.


September 25, 2017 at 12:46 AM by
Bank of Montreal (BMO) Account Suspension Phishing Email or Text Messages
an anonymous user from: Vancouver, British Columbia, Canada

I got a text which read:

"BMO has suspended your account for safety. In order to reactivate your services please visit : hxxp://"


September 23, 2017 at 9:32 PM by
Bank of Montreal (BMO) Account Suspension Phishing Email or Text Messages

Received via email:

"Hi there,

I just received a text message from “BMO” stating my account had been suspended.

Funny thing is, I don’t even have a BMO account!

From: 1(780)676-2129

BMO has suspended your account for safety. In order to reactivate your services please visit:"


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Online Threat Alerts Security Tips

Pay the safest way

Credit cards are the safest way to pay for online purchases because you can dispute the charges if you never get the goods or services or if the offer was misrepresented. Federal law limits your liability to $50 if someone makes unauthorized charges to your account, and most credit card issuers will remove them completely if you report the problem promptly.

Guard your personal information

In any transaction you conduct, make sure to check with your state or local consumer protection agency and the Better Business Bureau (BBB) to see if the seller, charity, company, or organization is credible. Be especially wary if the entity is unfamiliar to you. Always call the number found on a website’s contact information to make sure the number legitimately belongs to the entity you are dealing with.

Be careful of the information you share

Never give out your codes, passwords or personal information, unless you are sure of who you're dealing with

Know who you’re dealing with

Crooks pretending to be from companies you do business with may call or send an email, claiming they need to verify your personal information. Don’t provide your credit card or bank account number unless you are actually paying for something and know who you are sending payment to. Your social security number should not be necessary unless you are applying for credit. Be especially suspicious if someone claiming to be from a company with whom you have an account asks for information that the business already has.

Check your accounts

Regularly check your account transactions and report any suspicious or unauthorised transactions.

Don’t believe promises of easy money

If someone claims that you can earn money with little or no work, get a loan or credit card even if you have bad credit, or make money on an investment with little or no risk, it’s probably a scam. Oftentimes, offers that seem too good to be true, actually are too good to be true.

Do not open email from people you don’t know

If you are unsure whether an email you received is legitimate, try contacting the sender directly via other means. Do not click on any links in an email unless you are sure it is safe.

Think before you click

If an email or text message looks suspicious, don’t open any attachments or click on the links.

Verify urgent requests or unsolicited emails, messages or phone calls before you respond

If you receive a message or a phone call asking for immediate action and don't know the sender, it could be a phishing message.

Be careful with links and new website addresses

Malicious website addresses may appear almost identical to legitimate sites. Scammers often use a slight variation in spelling or logo to lure you. Malicious links can also come from friends whose email has unknowingly been compromised, so be careful.

Secure your personal information

Before providing any personal information, such as your date of birth, Social Security number, account numbers, and passwords, be sure the website is secure.

Stay informed on the latest cyber threats

Keep yourself up to date on current scams by visiting this website daily.

Use Strong Passwords

Strong passwords are critical to online security.

Keep your software up to date and maintain preventative software programs

Keep all of your software applications up to date on your computers and mobile devices. Install software that provides antivirus, firewall, and email filter services.

Update the operating systems on your electronic devices

Make sure your operating systems (OSs) and applications are up to date on all of your electronic devices. Older and unpatched versions of OSs and software are the target of many hacks. Read the CISA security tip on Understanding Patches and Software Updates for more information.

What if You Got Scammed?

Stop Contact With The Scammer

Hang up the phone. Do not reply to emails, messages, or letters that the scammer sends. Do not make any more payments to the scammer. Beware of additional scammers who may contact you claiming they can help you get your lost money back.

Secure Your Finances

  • Report potentially compromised bank account, credit or debit card information to your financial institution(s) immediately. They may be able to cancel or reverse fraudulent transactions.
  • Notify the three major credit bureaus. They can add a fraud alert to warn potential credit grantors that you may be a victim of identity theft. You may also want to consider placing a free security freeze on your credit report. Doing so prevents lenders and others from accessing your credit report entirely, which will prevent them from extending credit:

Check Your Computer

If your computer was accessed or otherwise affected by a scam, check to make sure that your anti-virus is up-to-date and running and that your system is free of malware and keylogging software. You may also need to seek the help of a computer repair company. Consider utilizing the Better Business Bureau’s website to find a reputable company.

Change Your Account Passwords

Update your bank, credit card, social media, and email account passwords to try to limit further unauthorized access. Make sure to choose strong passwords when changing account passwords.

Report The Scam

Reporting helps protect others. While agencies can’t always track down perpetrators of crimes against scammers, they can utilize the information gathered to record patterns of abuse which may lead to action being taken against a company or industry.

Report your issue to the following agencies based on the nature of the scam:

  • Local Law Enforcement: Consumers are encouraged to report scams to their local police department or sheriff’s office, especially if you lost money or property or had your identity compromised.
  • Federal Trade Commission: Contact the Federal Trade Commission (FTC) at 1-877-FTC-HELP (1-877-382-4357) or use the Online Complaint Assistant to report various types of fraud, including counterfeit checks, lottery or sweepstakes scams, and more.
  • If someone is using your personal information, like your Social Security, credit card, or bank account number, to open new accounts, make purchases, or get a tax refund, report it at This federal government site will also help you create your Identity Theft Report and a personal recovery plan based on your situation. Questions can be directed to 877-ID THEFT.

How To Recognize a Phishing Scam

Scammers use email or text messages to try to steal your passwords, account numbers, or Social Security numbers. If they get that information, they could get access to your email, bank, or other accounts. Or they could sell your information to other scammers. Scammers launch thousands of phishing attacks like these every day — and they’re often successful.

Scammers often update their tactics to keep up with the latest news or trends, but here are some common tactics used in phishing emails or text messages:

Phishing emails and text messages often tell a story to trick you into clicking on a link or opening an attachment. You might get an unexpected email or text message that looks like it’s from a company you know or trust, like a bank or a credit card or utility company. Or maybe it’s from an online payment website or app. The message could be from a scammer, who might

  • say they’ve noticed some suspicious activity or log-in attempts — they haven’t
  • claim there’s a problem with your account or your payment information — there isn’t
  • say you need to confirm some personal or financial information — you don’t
  • include an invoice you don’t recognize — it’s fake
  • want you to click on a link to make a payment — but the link has malware
  • say you’re eligible to register for a government refund — it’s a scam
  • offer a coupon for free stuff — it’s not real

About Online Threat Alerts (OTA)

Online Threat Alerts or OTA is an anti-cybercrime community that started in 2012. OTA alerts the public to cyber crimes and other web threats.

By alerting the public, we have prevented a lot of online users from getting scammed or becoming victims of cybercrimes.

With the ever-increasing number of people going online, it important to have a community like OTA that continuously alerts or protects those same people from cyber-criminals, scammers and hackers, who are every day finding new ways of carrying out their malicious activities.

Online users can help by reporting suspicious or malicious messages or websites to OTA. And, if they want to determine if a message or website is a threat or scam, they can use OTA's search engine to search for the website or parts of the message for information.

Help maintain Online Threat Alerts (OTA).

Bank of Montreal (BMO) Account Suspension Phishing Email or Text Messages