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Beware of Branch Banking and Trust (BB&T) Financial Services Phishing Scams

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Beware of Branch Banking and Trust (BB&T) Financial Services Phishing Scams

Branch Banking and Trust(BB&T) customers are asked to be aware of phishing email messages like the one below, which appear as a security verification alert. The phishing email messages claim that Branch Banking and Trust has detected that someone might have accessed to the recipients' online accounts. The phishing email messages then claim that the recipients need to click on a link to recover their accounts. But, the link will only take the recipients who have clicked on it, to a phishing website, looking like Branch Banking and Trust’s website, where they will be asked to sign-in with their account credentials. Once the victims enter their account credentials on the fake website, it will be sent to the cyber-criminals behind the scam, who will use it to gain access to their victims’ accounts, where they will steal the victims’ money and use their accounts fraudulently.

Please continue below.

A Sample of the Phishing Branch Banking and Trust Email Messages

Branch Banking and Trust (BB&T) Financial Services Phishing Scam

Subject: Re: Verify Your Security Information

BB&T Insurance Services
Global Resources - Client Focused

Dear Customer:

We think that someone else might have accessed you online account.

When this happens, we require you to verify your identity with a security challenge and then verify your information before you log in.

If someone else has access to your account, they have your password and might be trying to access your personal information.

Recover Account


2017, Branch Banking and Trust Company.

It is important for internet users to remember that they should never click on a link to sign into their online accounts, especially links in email messages. The safest way to sign into their online accounts is to go directly to their online account providers’ websites, by typing the addresses of the websites in their web browsers or using a popular search engine to find the websites.

For example:
BB&T’s customers should go directly to: “https://www.bbt.com/” in their web browsers or search for “Branch Banking and Trust” using a popular search engine. And, if there is something wrong with their accounts or there is something that they need to do, they will be notified right after signing in.

Recipients of the phishing BB&T email, who have clicked on the link and have attempted to sign into the phishing website with their accounts’ credentials, should change their passwords and contact Branch Banking and Trust immediately.

Please share with us what you know or ask a question about this article by leaving a comment below. Also, check the comment section below for additional information, if there is any.

Remember to forward malicious or phishing email messages to us at the following email address: info@onlinethreatalerts.com

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Comments, Questions and Reviews
Comment(Total: 5)

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  • Posted: Jan 18, 2018 by an anonymous user from or near: Las Vegas, Nevada, United States

    I don’t have an account with BB&T, and I am getting email notices that my account was closed.


    • Posted: Jan 19, 2018 by an anonymous user from or near: Shreveport, Louisiana, United States

      I got that same email - I don't have an account with them either. Have you found out anything?


  • Posted: Oct 14, 2017 by an anonymous user from or near: Rapid City, South Dakota, United States

    I believe they are also sending texts that link to a bogus phone number. It will request that you enter your 16 digit card number.


  • Posted: Jul 3, 2017 by an anonymous user from or near: Pittsburgh, Pennsylvania, United States

    I received a hoax email today supposedly from BB&T Trust. I don't have any accounts with BB&T and in fact, I've never even heard of them. Of course, I didn't click on the link, but by hovering my cursor over it, I could see that it was a "masked" hxxp://bit.ly website - something nobody should ever click in an anonymous email!


  • Posted: Jun 19, 2017 by info

    Here is another phishing scam:

    --Original Message--
    "From: BB&T Bank <vguevara@arlingtonva.us>
    Sent: Sat, Jun 17, 2017 11:53 pm
    Subject: New Message From BB&T Bank Alerts

    BB&T Logo
    BB&T Client Protection Logo

    Dear BB&T Custοmer :

    Yοur accοunt has been Ιοcked tempοrariΙy in οrder tο prοtect it. We οbserνed muΙtipΙe Ιοgin attempt errοr while Ιοgin in tο yοur οnΙine banking accοunt. We haνe beΙieνed that someοne other than yοu is trying tο access yοur accοunt."

    Tο restοre yοur accοunt, pΙease Sign-in to yοur οnΙine banking accοunt
    © 2017, Branch Banking and Trust Company.


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