Branch Banking and Trust (BB&T) Financial Services Phishing Scams

Branch Banking and Trust (BBT) Financial Services Phishing Scams

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Branch Banking and Trust(BB&T) customers are asked to be aware of phishing email messages like the one below, which appear as a security verification alert. The phishing email messages claim that Branch Banking and Trust has detected that someone might have accessed to the recipients' online accounts. The phishing email messages then claim that the recipients need to click on a link to recover their accounts. But, the link will only take the recipients who have clicked on it, to a phishing website, looking like Branch Banking and Trust’s website, where they will be asked to sign-in with their account credentials. Once the victims enter their account credentials on the fake website, it will be sent to the cyber-criminals behind the scam, who will use it to gain access to their victims’ accounts, where they will steal the victims’ money and use their accounts fraudulently.

A Sample of the Phishing Branch Banking and Trust Email Messages

Branch Banking and Trust (BB&T) Financial Services Phishing Scam

Subject: Re: Verify Your Security Information

BB&T Insurance Services
Global Resources - Client Focused

Dear Customer:

We think that someone else might have accessed you online account.

When this happens, we require you to verify your identity with a security challenge and then verify your information before you log in.

If someone else has access to your account, they have your password and might be trying to access your personal information.

Recover Account


2017, Branch Banking and Trust Company.

It is important for internet users to remember that they should never click on a link to sign into their online accounts, especially links in email messages. The safest way to sign into their online accounts is to go directly to their online account providers’ websites, by typing the addresses of the websites in their web browsers or using a popular search engine to find the websites.

For example:
BB&T’s customers should go directly to: “” in their web browsers or search for “Branch Banking and Trust” using a popular search engine. And, if there is something wrong with their accounts or there is something that they need to do, they will be notified right after signing in.

Recipients of the phishing BB&T email, who have clicked on the link and have attempted to sign into the phishing website with their accounts’ credentials, should change their passwords and contact Branch Banking and Trust immediately.

Note: Some of the names, addresses, email addresses, telephone numbers or other information in samples on this website may have been impersonated or spoofed.

Please share what you know or ask a question about this article by leaving a comment below. Check the comment section below for additional information, if there is any. Remember to forward suspicious, malicious, or phishing email messages to us at the following email address: And, report missing persons, scams, untrustworthy, or fraudulent websites to us. Tell us why you consider the websites untrustworthy or fraudulent. Also, to quickly find answers to your questions, use our search engine.

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Comments, Questions, Answers, or Reviews
(Total: 6)

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  • December 11, 2019 at 8:52 AM by an anonymous user from: Manteo, North Carolina, United States

    Being sent one time passcodes without authorization.

  • January 18, 2018 at 6:33 PM by an anonymous user from: Newport Beach, California, United States

    I don’t have an account with BB&T, and I am getting email notices that my account was closed.

    • January 19, 2018 at 1:13 PM by an anonymous user from: Dallas, Texas, United States

      I got that same email - I don't have an account with them either. Have you found out anything?

  • October 14, 2017 at 11:20 AM by an anonymous user from: Rapid City, South Dakota, United States

    I believe they are also sending texts that link to a bogus phone number. It will request that you enter your 16 digit card number.

  • July 3, 2017 at 2:22 PM by an anonymous user from: Pittsburgh, Pennsylvania, United States

    I received a hoax email today supposedly from BB&T Trust. I don't have any accounts with BB&T and in fact, I've never even heard of them. Of course, I didn't click on the link, but by hovering my cursor over it, I could see that it was a "masked" hxxp:// website - something nobody should ever click in an anonymous email!

  • June 19, 2017 at 11:18 AM by info

    Here is another phishing scam:

    -Original Message-

    "From: BB&T Bank <>

    Sent: Sat, Jun 17, 2017 11:53 pm

    Subject: New Message From BB&T Bank Alerts

    BB&T Logo

    BB&T Client Protection Logo

    Dear BB&T Custοmer :

    Yοur accοunt has been Ιοcked tempοrariΙy in οrder tο prοtect it. We οbserνed muΙtipΙe Ιοgin attempt errοr while Ιοgin in tο yοur οnΙine banking accοunt. We haνe beΙieνed that someοne other than yοu is trying tο access yοur accοunt."

    Tο restοre yοur accοunt, pΙease Sign-in to yοur οnΙine banking accοunt

    © 2017, Branch Banking and Trust Company.

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Branch Banking and Trust (BB&T) Financial Services Phishing Scams