Navy Federal Credit Union members are asked never to click on a link to sign into their online accounts, they should instead, go directly to www.navyfederal.org and sign in from there. If there is something wrong or there is something that they need to do with their accounts, they will be notified or alerted right after signing in. Doing this will prevent them from clicking on links in fake email messages that go to phishing websites, which will prevent cybercriminals from stealing their information and gaining access to their accounts.
Note: The Navy Federal Credit Union will never send their customers an email message requesting banking credentials, personal and financial information. And, they will never send an email message with an attached form requesting the same sensitive information.
A Sample of the Navy Federal Credit Union Phishing Email Message
From: Navy Federal <email@example.com>
Sent: Sunday, April 23, 2017 4:49 AM
Subject: Suspicious Sign In Attempts Noticed
Navy Federal Credit Union
Online Account Notification
Navy Federal Security Zone
Email for Account Owner.
Account Transaction Notification
Due to unusual sign-in attempts, a temporary hold has been placed on your account affecting your debit card . We request you re-activate your Navy Federal Online Account Access . SIGN IN NOW to re-activate your account.
Thank you for your attention to this matter. We value your membership.
Products & Services ?FAQs ?Mobile Banking ?Contact Us
Please do not reply to this email. This email is being sent from Navy Federal Credit Union at PO Box 3000, Merrifield, VA 22119-3000. For contact information, or if you have any questions about this email, please click here or call us at 1-888-842-6000.
Equal Housing Lender | APY= Annual Percentage Yield | APR= Annual Percentage Rate. ?2014 Navy Federal Credit Union. All rights reserved. Message and data rates may apply. Terms and Conditions are available. NFCU 33498-JC (5-14) Federally insured by NCUA.