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"USAA Pending Direct Deposit on Hold" Phishing Email Messages

USAA customers are asked to delete and not follow the instructions in email messages that claim that there is a pending direct deposit on hold. The email messages (see a sample below) are phishing scams that are being sent by cybercriminals to trick their potential victims into clicking on a link within the same email messages, which go to phishing websites that steal USAA account credentials (usernames and passwords).

USAA Pending Direct Deposit on Hold Phishing Email Messages
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USAA customers who have already been tricked by the phishing email messages are asked to change their passwords and contact USAA immediately before their money is stolen, online accounts hijacked and used fraudulently by cybercriminals.

A Sample of the USAA Phishing Email

From: "USA"customer@noreply.com

Date: 30 March 2017 at 17:28:11 BST

To: Recipients <customer@noreply.com>

Subject: PENDING DIRECT DEPOSIT ON HOLD

USAA SECURITY ZONE

Account Security

Solution Dept.

USAA # ending ****

Subscribed Alert: Action Required

Dear USAA Customer,

We received the following deposit and it's pending verification to be deposited into any of your USAA account

Date: 03/04/17

Account ending in: ***0

Deposit amount: $4,948.89

Details: PENDING DIRECT DEPOSIT GS ACH170

Ststaus: PENDING VERIFICATION APPROVAL

In accordance with the Depository Agreement, funds may not be available immediately.

NOTE: All fileds are required to complete your deposit verification.

Complete Verification Approval Here

Thank you,

USAAess and is committed to keeping your accounts and personal information safe. To learn how we protect your information, visit our Security Center.

Thank you, USAA

USAA users should never click on a link to sign into their online accounts. They should always go directly to https://www.usaa.com/ and sign into their accounts from there. Once they have signed in, they will be notified of transactions, changes, verifications or updates that need to be done to their accounts.

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Note: Some of the information in samples on this website may have been impersonated or spoofed.
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Comments (Total: 1)

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  • May 4, 2017 at 9:44 AM by info

    Here is another scam:

    "From: "USAA" <USAA.Customers@usnet.net>

    Date: May 4, 2017 at 6:00:04 AM CDT

    Subject: Deposit Posted To Your USAA Account

    To ensure delivery to your inbox, please add USAA.Customer.Service@mailcenter.usaa.com to your address book.

    USAA SECURITY ZONE

    Account Security

    Solution Dept.

    USAA # ending ***

    Subscribed Alert: Action Required

    Dear USAA Customer,

    We received the following deposit and it's pending verification to be deposited into any of your USAA account

    Date: 05/04/17

    Account ending in: ***0

    Deposit amount: m$4,948.89

    Details: PENDING DIRECT DEPOSIT GS ACH170

    Ststaus: PENDING VERIFICATION APPROVAL

    In accordance with the Depository Agreement, funds may not be available immediately.

    NOTE: All fileds are required to complete your deposit verification.

    Complete Verification Approval Here

    Thank you,

    USAA"

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"USAA Pending Direct Deposit on Hold" Phishing Email Messages