"SunTrust Bank Irregular Activity Alert‏" Phishing Email Messages

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  • Update Updated: Mar. 18, 2020 2020-03-18T15:33:07
  • Date Posted: Apr. 5, 2017

SunTrust Bank customers are asked to be aware of phishing email messages like the one below, which appear as an "Irregular Activity Alert". The phishing email messages claim that SunTrust Bank has detected a number of failed log-in attempts on the recipients' accounts and they have blocked their accounts. The phishing email messages then claim that the recipients need to click on a link to fix the problem before their accounts are suspended. But, the link will only take the recipients who have clicked on it, to a phishing website, looking like SunTrust Bank’s website, where they will be asked to sign-in with their account credentials. Once the victims enter their account credentials on the fake website, it will be sent to the cyber-criminals behind the scam, who will use it to gain access to their victims’ accounts, where they will steal the victims’ money and use their accounts fraudulently.

SunTrust Bank Irregular Activity Alert‏ Phishing Email Messages

A Sample of the Phishing SunTrust Bank Email Messages

From: Online SunTrust <Nogofuckkie@online.de>

Date: April 5, 2017 at 3:25:35 PM EDT

Subject: Irregular Activity Alert!!!

Suntrust (R)

We've detected a number of failed log in attempts on your SunTrust account

Status Blocked: As a precaution, we have blocked access to your account and ask you to fix this - Code -4646

Date:

04/05/2017.

Note: You have 48 hrs to fix this or face total suspension

Click Here And Fix This

We're sending this alert as a courtesy.

If you've already been through this process and are seeing this message again, it's possible that you did not give us exactly 48 hrs after your update for proper verification.

Information

Did you know Overdraft Protection can help when your account falls short?

Learn about Overdraft Protection

It is important for internet users to remember that they should never click on a link to sign into their online accounts, especially links in email messages. The safest way to sign into their online accounts is to go directly to their online account providers’ websites, by typing the addresses of the websites in their web browsers or using a popular search engine to find the websites.

For example:
SunTrust’s customers should go directly to: “https://www.suntrust.com/” in their web browsers or search for “SunTrust Bank” using a popular search engine. And, if there is something wrong with their accounts or there is something that they need to do, they will be notified right after signing in.

Recipients of the phishing SunTrust email, who have clicked on the link and have attempted to sign into the phishing website with their accounts’ credentials, should change their passwords and contact SunTrust Bank immediately.

Check the comment section below for additional information, share what you know, or ask a question about this article by leaving a comment below. And, to quickly find answers to your questions, use our search Search engine.

Note: Some of the information in samples on this website may have been impersonated or spoofed.
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Comments (Total: 5)

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  • May 11, 2020 at 9:31 AM by an anonymous user from: Jacksonville, Illinois, United States

    Also, no account with Suntrust and got this:

    "Security Alert

    Dear Customer,

    Due to recent suspicious activities on your online banking account,for your security we have placed a temporary hold on one or more of your account untill you verify your account with us.

    To restore your account,continue the use of online banking and stop futher disabling of your bank account,please follow the steps below by clicking this verification link

    VERIFY YOUR ACCOUNT

    You received this message because you are enrolled in Bill Pay at SunTrust Bank, Inc.. If you have questions, please visit suntrust.com, sign on to Online Banking, and contact us using the secure messaging method in your Online Banking service. You can also call us at 800.382.3232.

    Do not reply to this message. Replies to this message are routed to an unmonitored mailbox.

    -Suntrust Security Team"

  • March 18, 2020 at 3:33 PM by info

    I do not have an account with Suntrust Bank, but received the following email scam:

    "From: Suntrust Bank <rvd-hbl4syuy4n@hbl4syuy4n.appmail-notice.com>

    Sent: Wednesday, March 18, 2020 6:43 PM

    Subject: Important account security notification

    image.png

    Dear Customer,

    Due to security upgrade and update carried out on servers, you are required to update your personal details as part of continuing commitment to protect your account and to reduce the instance of fraud on our websites and identity spoofing.

    Click the link below to commence update

    https://www.suntrust.com/update-personal-detials

    We strongly advised to follow instructions as all fields are required, to help us serve you better

    This process is to be completed withing 24 - 48 hours of this notice to avoid account suspension "

  • November 2, 2018 at 12:31 PM by info

    Here is another scam:

    "From: Suntrust Bank Online <suner12@earthlinkbusiness.com>

    Sent: Monday, October 29, 2018 5:02 PM

    To: Recipients

    Subject: Irregular Activity Detected on Your Account

    SunTrust

    SunTrust Bank Online ® Department Notice:

    We detected Unusual activity on your SunTrust Bank account For your protection, we need you to review this activity immediately. Confirm your account information to Unlock your account and your online access.

    simply:

    Sign in to Online Banking

    For Security Purposes, your account will be limited if this update is not attended to immediately If you do not contact us, certain limitations may be placed on your account.

    Sincerely,

    Online Banking Team"

  • July 10, 2018 at 6:40 AM by info

    Here is another scam:

    "From: SunTrust Bank [mailto:notifications@SunTrust-nofitications.com]

    Sent: Friday, June 22, 2018 1:13 PM

    Subject: Irregular Activity on Your SunTrust Online Account

    Dear Customer,

    SunTrust Bank detected irregular activity on your Account within the last 24 hours. For your protection, you must verify this activity before you can continue using your SunTrust Bank Account.

    Click on the link below to access and verify your statement so we can unfreeze your account.

    hxxps://www.suntrust.com/portal/server.pt/

    This instruction is obligatory to follow.

    Thank you

    Customers Support Service

    SunTrust Bank"

  • August 31, 2017 at 4:11 AM by info

    Here is another scam:

    - Forwarded Message -

    "From: "SunTrust Bank" <Suppor@sunz.com>

    Subject: Improved Your SunTrust Online Banking Features

    Date: Wed, 30 Aug 2017 19:45:30 0100

    Dear SunTrust Client,

    SunTrust Bank detected irregular activity on your Account on August 30, 2017. For your protection, you must verify this activity before you can continue using your SunTrust Bank Account.

    Click on the link below to access and verify your statement.

    This instruction has been sent to all bank customers and is obligatory to follow.

    Thank you for banking with SunTrust.

    Sincerely,

    SunTrust Customer Care"

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"SunTrust Bank Irregular Activity Alert‏" Phishing Email Messages