Online Threat Alerts (OTA) - Alerting you to scams and frauds.
Facebook - Whatsapp
WhatsApp users, if you have received email, text or social messages like the one below, which claim that your subscription is ending, please delete them and do not follow the instructions in them. This is because the messages are fakes, created by cyber criminals to trick WhatsApp users into visiting a fraudulent website that will steal their credit card and personal information. Remember, there is no WhatsApp subscription.
From: WhatsApp <info@lifeteen.com>Subject: Your subscription is ending soon.Date: 1 May 2017 at 13:25:53 BSTAttention: Please update your payment information today to avoid service interruption.WhatsAppYour subscription is ending soon.Please update your payment information now.UPDATE YOUR PAYMENT INFORMATIONOur records indicate that your WhatsApp trial service is exceeding the one year period. At the completion of your trial period your WhatsApp will no longer be able to send or receive message. To continue using WhatsApp without interuption, we need you to subscribe for any of our subscription periods.To avoid service interruption, please subscribe by visiting your account page below.Sign in to the customer portal with your Number:We appreciate your prompt attention to this matter, and look forward to continuing to meet your communication needs.Sincerely,The WhatsApp TeamAccount InformationService:WhatsApp SubscriptionHelpful ResourcesSign in to the service portal.Have Questions? Visit the Community.This is a mandatory service communication. To set your contact preferences for other communications, visit the Promotional Communications Manager.This message was sent from an unmonitored e-mail address. Please do not reply to this message.Privacy | Legal
From: WhatsApp <info@lifeteen.com>
Subject: Your subscription is ending soon.
Date: 1 May 2017 at 13:25:53 BST
Attention: Please update your payment information today to avoid service interruption.
WhatsApp
Your subscription is ending soon.
Please update your payment information now.
UPDATE YOUR PAYMENT INFORMATION
Our records indicate that your WhatsApp trial service is exceeding the one year period. At the completion of your trial period your WhatsApp will no longer be able to send or receive message. To continue using WhatsApp without interuption, we need you to subscribe for any of our subscription periods.
To avoid service interruption, please subscribe by visiting your account page below.
Sign in to the customer portal with your Number:
We appreciate your prompt attention to this matter, and look forward to continuing to meet your communication needs.
Sincerely,
The WhatsApp Team
Account Information
Service:
WhatsApp Subscription
Helpful Resources
Sign in to the service portal.
Have Questions? Visit the Community.
This is a mandatory service communication. To set your contact preferences for other communications, visit the Promotional Communications Manager.
This message was sent from an unmonitored e-mail address. Please do not reply to this message.
Privacy | Legal
WhatsApp users who have already been tricked by the fraudulent email messages are asked to contact their banks for help. They should let their banks know that they have unknowingly used their credit cards on a fraudulent website operated by cyber criminals.
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Here is another scam: "From: WhatsApp Sent: Tuesday 6 November 2018 22:27 Subject: Your subscription is ending soon Please update your payment information now Our records indicate that your WhatsApp trail service is exceeding the one year period. At the completion of your trial period your WhatsApp will no longer be able to send or receive message. To continue using WhatApp whthout interuption. we need you to subscribe for any of our subscribtion periods. To avoid service interruption, please subscribe by visiting your account page below Sign in to the hxxp://bit.do/The_WhatsApp_Team Withe your Number: We appreciate your prompt attention to this matter, and look forward to countinuing to meet your communication needs. Sinerely, The WhatsApp Team"
I have received emails from info@lifeteen relating to WhatsApp, NatWest, Lloyds and HMRC. I have set up various rules and filters to have these all junked, but these guys are prolific.
Follow up: on lifeteen.com website, their "contact us" email address is indeed "info@lifeteen.com".
I have received numerous spam emails, not just about WhatsApp but banking, from info@lifeteen.com. Looking up "lifeteen.com" they appear to be a US-based evangelical Catholic youth group. Either their email has been comprehensively spoofed - in which case they might like to know about it for damage limitation purposes - or they are not quite what they would like to appear. Any comments from Lifeteen.com on this?
Their email may have been compromised or spoofed. Click here to learn more about email spoofing.
Here is another scam: "On 4 Oct 2017, at 04:41, WhatsApp wrote: Attention: Please update your payment information today to avoid service interruption. View this email in your browser. Your subscription is ending soon. Please update your payment information now. UPDATE YOUR PAYMENT INFORMATION Our records indicate that your WhatsApp trial service is exceeding the one year period. At the completion of your trial period your WhatsApp will no longer be able to send or receive message. To continue using WhatsApp without interuption, we need you to subscribe for any of our subscription periods. To avoid service interruption, please subscribe by visiting your account page below. Sign in to the customer portal with your Number: We appreciate your prompt attention to this matter, and look forward to continuing to meet your communication needs. Sincerely, The WhatsApp Team Account Information Service: WhatsApp Subscription"
Here is another scam: "From: WhatsApp Payments Date: 02/10/2017 14:30 (GMT 00:00) Subject: - Payment Authentication Interruption Confirmation - "TSA/GGB/7482-9704-7413/17" Dear, Requested pay amount: 0,88 GBP Attention: Please update your payment information today to avoid service interruption. WhatsApp. Your subscription is ending soon. Confirmation your payment information now hxxp://payments.rev-txid-ev9ga.od90mn.com UPDATE YOUR PAYMENT INFORMATION Our records indicate that your WhatsApp trial service is exceeding the one year period. At the completion of your trial period your WhatsApp will no longer be able to send or receive message. To continue using WhatsApp without interuption, we need you to subscribe for any of our subscription periods. To avoid service interruption, please subscribe by visiting your account page below. Sign in to the customer portal with your Number. We appreciate your prompt attention to this matter, and look forward to continuing to meet your communication needs. Sincerely, WhatsApp Team"
This address is also being used in a scam message relating to Lloyds Bank:"New device signed in toinfo@mandlautocare.co.ukYour Lloyds Account was just signed in to from a new Windows device. You're getting this email to make sure it was you. CHECK ACTIVITY **this is the link button in the message"
Also the address info@lifeteen is being used to send phishing emails pretending to be from Metro Bank.
Also being used to send phishing emails pretending to be from Lloyds Bank. Received 2 this morning.
I have also had emails from this address for Natwest, Santander and HMRC. All went to my junk folder, but it seems they will pose as any and many companies to trick you!