Yahoo Account Closure Requests are Phishing Scams

Yahoo users who have received email messages like the one below, which claim that a request has been received to close down their accounts should delete the same messages and not follow the instructions in them. This is because the email messages are being sent by cyber criminals to trick Yahoo users into visiting a phishing or fake Yahoo website that steals account credentials (usernames and passwords).

Yahoo Account Closure Requests are Phishing Scams

A "Yahoo Account Closure Request" Phishing Scam

-- Forwarded Message --

From: Yahoo <>

Sent: Thursday, May 18, 2017 5:20 PM

Subject: Account Closure Request


Dear Valued User,

We received your request to close down your account.

We will process your request within 24 hours.

If it was not you, kindly follow below and sign in to cancel request and continue using our services.


Failure to follow this notification will lead to error or your mailbox will be closed completely.


YMail Team.

Yahoo users who have already been tricked by the same phishing email messages are asked to change their passwords before their accounts are hijacked and used fraudulently by cybercriminals. Yahoo users whose accounts have already been hijacked can go to and click the "Trouble Signing in?" link to recover their accounts.

To protect against phishing scams, Yahoo users should never click on a link to sign into their accounts, they should instead go directly to or use the Yahoo mobile app. Once users have signed into their accounts they will be notified of changes, requests, or updates if there is any.

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Note: Some of the information in samples on this website may have been impersonated or spoofed.
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Comments (Total: 4)

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  • July 11, 2018 at 3:02 PM by an anonymous user from: Harrison, New Jersey, United States

    I received one of these last month (June 10, 2018) and I foolishly replied saying I "did not request closure of my Yahoo account."

    Ever since the day I sent the email I cannot access the Yahoo url (

    Whenever I try to access Yahoo it comes up as "error page timed out."

    Is there anything I can do to get back on Yahoo? By the way, this problem is only on my cell phone. I don't own a computer and I don't have wifI at home. I just use the cell data and free wifI at places like the library.

    I hope that you read this and that you can help me. Thank you, Missy

    • July 11, 2018 at 3:12 PM by info

      Seems to be a problem with your internet connection. But, you must try signing into your account from another device or computer, and if it works, it means it is a problem with your phone.

      • July 11, 2018 at 10:16 PM by an anonymous user from: Harrison, New Jersey, United States

        HI and thank you. I'll try signing in at the library computer.

        But I am able to access all other URLs with no problem on my cell phone.

        Do you mean it's possible that for only 1 URL ( that my cell phone could be the problem?

        It's especially strange because it happened exactly when I responded to that phishing email. Just coincidence?

        Thank you again! I'll let you know what happens.


        • July 12, 2018 at 5:41 AM by info

          Phishing emails steal usernames and passwords, which allows a cyber criminal to gain access to your account and hijack it if necessary. But, they do not block URLs.

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Yahoo Account Closure Requests are Phishing Scams