"Capital One Account Suspension" Phishing Email Scams
Capital One customers who have received email or SMS text messages claiming that their accounts have been suspended or closed should delete the messages. This is because the messages, like the one below, are being sent by cybercriminals to frighten and trick potential victims into clicking on the links in them, which go to phishing websites that steal online account credentials.
Sample of a "Capital One Account Suspension" Phishing Scam
Fwd: Important Information from Capitalone
Thu 18/05/2017 16:58
From: C CHAPPELL
Dear Customer,
We notice inaccurate information on your Chase Account on 05/11/2017, For this reason, your service could be suspended. Please visit our Account information pages, located at. .
You must update your information immediately in order to avoid any interruption to your services.
This is normally caused by one of the following:
Multiple failed login attempts
Inaccurate account information
Unusual account activity
Login from an unrecognized device
REVIEW YOUR ACCOUNT NOW ↣ .
Your Capital One Team
Capital One customers who have received messages claiming that they need to do some activity on their accounts, such always go directly to https://www.capitalone.com/ and sign into their accounts. Once they have signed in, they will be notified of security updates, notifications and other important notifications. So, there is no need to click on a link in an email message, which may go to a phishing or malicious website.
Also, Capital One customers who have already been tricked by the phishing messages, are asked to change their passwords and contact Capital One immediately, before their accounts are hijacked and used fraudulently by cyber criminals.
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Note: Some of the information in samples on this website may have been impersonated or spoofed.