"CIBC Online Banking Security Alert" Phishing Scam

The email message below, which claims the recipient's CIBC (Canadian Imperial Bank of Commerce) account has been disabled or suspended for security reasons, is a phishing scam. The fake email message is being sent by cybercriminals to trick CIBC customers into clicking on the link within it, which will take them to a fake CIBC website. And, any attempts to sign into the fake website by CIBC customers will result in their account usernames (card numbers) and passwords being sent to cybercriminals, who will use the stolen information to hijack and use their CIBC accounts fraudulently.

CIBC Online Banking Security Alert Phishing Scam

CIBC customers who have already been tricked by the phishing email message are asked to change their passwords immediately and contact CIBC bank immediately for help.

The "CIBC Security Alert" Phishing Scam

Subject: You got 1 new message (Importance: High , Sent By CIBC) Ref: H46868733B0

CIBC.Alerts <Email.Alerts1.Notification4686873325@ ellpspace.math.ualberta .ca>

Your Reference Number is: H46868733B0

You are no longer allowed to access your CIBC Online Banking.

We had to disable your online access for your security.

This can be because of a recent change in your address or submitting incorrect information during the initial registration process.

Please verify your account within the next 12 hours in order to avoid automatic full online suspension.

CLICK HERE to confirm your information and remove the suspension on your account or follow our secure link below:


If you have any questions, please do not hesitate to visit your local CIBC Bank branch.

Thank you for choosing CIBC Bank.

CIBC Security Department 2017

CIBC customers should never click on a link to sign into their accounts, especially links in email messages. They should instead, go directly to https://www.cibc.com/, and sign into their accounts. If there is something wrong or they need to do something with their accounts, they will be notified right after signing in. Or, they contact CIBC customer service to verify the authenticity of an email message before following the instructions in it.

Check the comment section below for additional information, share what you know, or ask a question about this article by leaving a comment below. And, to quickly find answers to your questions, use our search Search engine.

Note: Some of the information in samples on this website may have been impersonated or spoofed.
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Comments (Total: 7)

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  • July 24, 2020 at 7:22 PM by an anonymous user from: Delta, British Columbia, Canada

    Phone call reporting an unknown visa card charge>

    phoned from; 1 614 947 0266 requested me to call; 647 793 6685

  • March 17, 2020 at 12:50 PM by an anonymous user from: Victoria, British Columbia, Canada

    I have just received a fake email pretending to be from CIBC and have sent it to the info@onlinethreatalerts.com Please note that I am not a CIBC customer.


  • July 11, 2019 at 4:08 PM by info

    "Subject: CIBC Customer Service

    Date: Thu, 11 Jul 2019 20:57:57 0000 (UTC)

    From: CICB <update@cibc.com>

    Dear CIBC Customer,

    Recently, there has been many hacking attempts on our online platform from hackers,

    for this reason,we will be shutting down most of the affected CIBC online customers.

    In order for to us to secure and detect the affected online users.

    Please update your online banking credentials to verify you as an active customer.


    Failure to update your account credentials will lead to full account suspension.

    CIBC Customer Service."

    The link in the fake email goes to the fake CIBC website: sfdelivery.ml

  • April 10, 2019 at 9:08 PM by info

    Here is another scam:

    "From: CIBC-Banking.Service.Email.2@caib.com <CIBC-Banking.Service.Email.2@caib.com>

    Sent: April 10, 2019 5:23 PM

    Subject: You've got 1 new message [REF: 2]


    Please help us validate your CIBC account. Your account has been deactivated for security reasons.

    We noticed that someone tried to sign in to your account from a location you haven't used before using an incorrect password. To activate your account you must click the button below, log in and following the steps:

    Activate my account

    The link is only active for 12 hours from when it is sent.

    If you have any questions or suggestions, please do not hesitate to contact our Online Service Team via email at myaccount@secure-cibc.com.

    With best regards, CIBC Service-Team 2019."

  • August 13, 2018 at 8:33 AM by an anonymous user from: Halton Hills, Ontario, Canada

    I received this today, is it real or fake?

    Login required - We are updating our online platform - please login again to update.

    We have updated our online platform and we need all our customers to login once.

    This should not take more than a minute. Simply login at https://cibc.com/ca-75/my info...which I have deleted.

    After you log in everything will be back to normal.

    Thank you for understanding.

    • August 13, 2018 at 8:38 AM by info

      It is a phishing scam.

  • July 14, 2018 at 10:43 AM by an anonymous user from: Toronto, Ontario, Canada

    I got one of those CIBC phishing emails. Thanks for the info above which validated my suspicions.

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"CIBC Online Banking Security Alert" Phishing Scam