Online Threat Alerts (OTA) - Alerting you to scams and frauds.
Scamming - Fraud
The email message below, which claims recipients' AT&T Mail version is outdated and has expired, is a phishing scam being used to target AT&T customers. The phishing email message, which also claims that if the recipients do not update their information, their accounts will be permanently closed, is being sent by cyber criminals to trick AT&T customers into clicking on the link in it. The link in the email message goes to a fake AT&T website that will ask visitors to sign-in. Once visitors attempt to sign into the fake website with their AT&T credentials, the information will be sent to the cybercriminals behind the phishing scam.
AT&T Mail Account Update serviceDear,Your At&t Mail version is outdated and has expired.Failure to Update to the newest At&t Mail now will result to permanent account closure.According to provision 17.9 of Terms and Conditions At&t may at anytime terminate its service for accounts.Please visit The following link to yourVisit ITS Help-Desk Here To validate your mailbox.Note: Failure to comply within 48hrs might lead to permanent deactivation.Additional SupportContact Us - TTY and relay services available.Protect yourself from fraudulent emails.
AT&T Mail Account Update service
Dear,
Your At&t Mail version is outdated and has expired.
Failure to Update to the newest At&t Mail now will result to permanent account closure.
According to provision 17.9 of Terms and Conditions At&t may at anytime terminate its service for accounts.
Please visit The following link to your
Visit ITS Help-Desk Here To validate your mailbox.
Note: Failure to comply within 48hrs might lead to permanent deactivation.
Additional Support
Contact Us - TTY and relay services available.
Protect yourself from fraudulent emails.
Once the cybercriminals have received the stolen AT&T credentials, they will use it to hijack their potential victims’ accounts and use the accounts fraudulently. This is why AT&T customers should never click on links in email messages to sign into their accounts, they should instead, go directly to https://www.att.com/ and sign into their email accounts from there. If there is someone that needs to be done their accounts, they will be notified after signing in.
AT&T customers who have been tricked by the phishing scam are asked to contact AT&T for help.
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I keep getting message my AT&T apps settings are out of date?
Just got this e-mail:Note the red flags:1-Lower case at&t in "From"2-"Action Require" in Subject (not the correct tense "REQUIRED")3-"since" not capitalized starting second line.4-"...will be disabled intermediately we confirm..." (Huh?)I doubt the real AT&T would let an e-mail like this be sent out to their customers.Here's the text of the e-mail..."From: at&t online serviceSubject: Action Require Before Close DownDear AT&T Mail User,This is to notify you for the final time that we have stopped processing incoming emails on your accountsince you have refused to upgrade your account to our new service and we have been forced to block your account if this notice is ignored.***blue box with "UPGRADE NOW" link***Note: This restriction will be disabled intermediately we confirm upgrade successful.Thanks for choosing AT&T.Regards,AT&T Mail Team"
Is this one of the scams? Or is it legit?Regards,"Last Warning!Feb 12 at 3:43 PMPrintRaw messageAT&T Online Service Dear User,You need to validate your AT&T mail profile to prevent closure from our service.Validate Here NowThanks.AT&T Yahoo! 2020"
It is a scam.
Here is another scam: "From: AT&T Account Management Date: October 31, 2019 at 11:04:38 AM CDT Subject: Account De-activated Dear User, To help protect your privacy, we'll sometimes ask you to verify your AT&T email address as you already signed in. According to provision 17.9 of Terms and Conditions, Click HERE to upgrade and accept our new terms and conditions. Thanks for taking these additional steps to keep your account safe. Sincerely, Thanks for choosing AT&T"
Is this a scam?AT&T Haga clic aquí para español View Online AT&T Privacy UpdateHello, Hosted Email has new features recently released and we are writing to let you know before we apply the latest updates to your Email with AT&T! Due to the nature of this recent changes, we may hold incoming messages if we do not have your consent on or before July 5th, 2019.We have made authorization easy and you may proceed to authorize this changes at att.com/PrivacyUpdate.Thanks for choosing us,AT&T
We need the actual email to determine if it is a scam or not.But, when you get emails like that, always go directly to your AT&T's website and signin from there, instead of clicking on the link in the emails.Once, you are signed into your account, you should be notified of important updates and changes.
Here is another scam: "Dear User, Your At&t/Yahoo Mail version is outdated and has expired. Failure to Upgrade to the newest At&t/Yahoo Mail 7 now will result to a permanent account closure. According to provision 17.9 of Terms and Conditions, At&t/Yahoo may at any time terminate its services for accounts. Visit ITS Help-Desk Here To re-validate your mailbox. Note: Failure to comply with 24hrs might lead to permanent deactivation.Thank you!At&t/Yahoo System administrator! Final Warning At&t/Yahoo"
Here is another scam: "From: At&t/Yahoo [mailto:shealynn.a.balliet@ndus.edu] Sent: Sunday, July 23, 2017 2:32 PM Subject: Final Warning! Dear User, Your At&t/Yahoo Mail version is outdated and has expired. Failure to Upgrade to the newest At&t/Yahoo Mail 7 now will result to a permanent account closure. According to provision 17.9 of Terms and Conditions, At&t/Yahoo may at anytime terminate its services for accounts. Visit ITS Help-Desk Here To re-validate your mailbox . Note: Failure to comply with 24hrs might lead to permanent deactivation.Thank you!At&t/Yahoo System administrator! Final Warning At&t/Yahoo"
Here is another scam: - Forwarded message - "From: AT&T Customer Service Date: Thu, Jul 6, 2017 at 7:14 AM Subject: ACTION REQUIRED :- AT&T Mail Account Update my AT&T Account Support AT&T AT&T Mail Account Update service Dear, Your mailbox has exceeded the storage limit is 1 GB, which is defined by the administrator, Please visit The following link to your E-mail access. Update Now. Additional Support Contact Us - TTY and relay services available. Protect yourself from fraudulent emails."
Here is another scam: - Forwarded message - From: AT&T Mail Service Date: Mon, Jul 3, 2017 at 3:58 PM Subject: Final Warning AT&T This mail is an automatic mail from our Engineer Desk department which it needs to be verified by click here and continue to enjoy att.net service AT&T MAIL SERVICE Powered by Yahoo copyright 2017
