The email message below, which claims recipients' AT&T Mail version is outdated and has expired, is a phishing scam being used to target AT&T customers. The phishing email message, which also claims that if the recipients do not update their information, their accounts will be permanently closed, is being sent by cyber criminals to trick AT&T customers into clicking on the link in it. The link in the email message goes to a fake AT&T website that will ask visitors to sign-in. Once visitors attempt to sign into the fake website with their AT&T credentials, the information will be sent to the cybercriminals behind the phishing scam.
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The "AT&T Mail Account Update Service" Phishing Scam
AT&T Mail Account Update service
Dear,
Your At&t Mail version is outdated and has expired.
Failure to Update to the newest At&t Mail now will result to permanent account closure.
According to provision 17.9 of Terms and Conditions At&t may at anytime terminate its service for accounts.
Please visit The following link to your
Visit ITS Help-Desk Here To validate your mailbox.
Note: Failure to comply within 48hrs might lead to permanent deactivation.
Additional Support
Contact Us - TTY and relay services available.
Protect yourself from fraudulent emails.
Once the cybercriminals have received the stolen AT&T credentials, they will use it to hijack their potential victims’ accounts and use the accounts fraudulently. This is why AT&T customers should never click on links in email messages to sign into their accounts, they should instead, go directly to https://www.att.com/ and sign into their email accounts from there. If there is someone that needs to be done their accounts, they will be notified after signing in.
AT&T customers who have been tricked by the phishing scam are asked to contact AT&T for help.
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