"AT&T Mail Account Update Service" Phishing Scams

The email message below, which claims recipients' AT&T Mail version is outdated and has expired, is a phishing scam being used to target AT&T customers. The phishing email message, which also claims that if the recipients do not update their information, their accounts will be permanently closed, is being sent by cyber criminals to trick AT&T customers into clicking on the link in it. The link in the email message goes to a fake AT&T website that will ask visitors to sign-in. Once visitors attempt to sign into the fake website with their AT&T credentials, the information will be sent to the cybercriminals behind the phishing scam.

ATT Mail Account Update Service Phishing Scams

The "AT&T Mail Account Update Service" Phishing Scam

AT&T Mail Account Update service

Dear,

Your At&t Mail version is outdated and has expired.

Failure to Update to the newest At&t Mail now will result to permanent account closure.

According to provision 17.9 of Terms and Conditions At&t may at anytime terminate its service for accounts.

Please visit The following link to your

Visit ITS Help-Desk Here To validate your mailbox.

Note: Failure to comply within 48hrs might lead to permanent deactivation.

Additional Support

Contact Us - TTY and relay services available.

Protect yourself from fraudulent emails.

Once the cybercriminals have received the stolen AT&T credentials, they will use it to hijack their potential victims’ accounts and use the accounts fraudulently. This is why AT&T customers should never click on links in email messages to sign into their accounts, they should instead, go directly to https://www.att.com/ and sign into their email accounts from there. If there is someone that needs to be done their accounts, they will be notified after signing in.

AT&T customers who have been tricked by the phishing scam are asked to contact AT&T for help.

Check the comment section below for additional information, share what you know, or ask a question about this article by leaving a comment below. And, to quickly find answers to your questions, use our search Search engine.

Note: Some of the information in samples on this website may have been impersonated or spoofed.
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Comments, Questions, Answers, or Reviews

Comments (Total: 11)

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  • September 6, 2020 at 4:37 PM by an anonymous user from: Navarre, Florida, United States

    I keep getting message my AT&T apps settings are out of date?

  • March 10, 2020 at 7:58 AM by an anonymous user from: Columbus, Ohio, United States

    Just got this e-mail:

    Note the red flags:

    1-Lower case at&t in "From"

    2-"Action Require" in Subject (not the correct tense "REQUIRED")

    3-"since" not capitalized starting second line.

    4-"...will be disabled intermediately we confirm..." (Huh?)

    I doubt the real AT&T would let an e-mail like this be sent out to their customers.

    Here's the text of the e-mail...

    "From: at&t online service

    Subject: Action Require Before Close Down

    Dear AT&T Mail User,

    This is to notify you for the final time that we have stopped processing incoming emails on your account

    since you have refused to upgrade your account to our new service and we have been forced to block your account if this notice is ignored.

    ***blue box with "UPGRADE NOW" link***

    Note: This restriction will be disabled intermediately we confirm upgrade successful.

    Thanks for choosing AT&T.

    Regards,

    AT&T Mail Team"

  • February 12, 2020 at 5:18 PM by an anonymous user from: Toledo, Ohio, United States

    Is this one of the scams? Or is it legit?

    Regards,

    "Last Warning!

    Feb 12 at 3:43 PM

    PrintRaw message

    AT&T Online Service <cherimumma@yahoo.com>

    Dear User,

    You need to validate your AT&T mail profile to prevent closure from our service.

    Validate Here Now

    Thanks.

    AT&T Yahoo! 2020"

    • February 12, 2020 at 5:32 PM by info

      It is a scam.

  • October 31, 2019 at 2:51 PM by info

    Here is another scam:

    "From: AT&T Account Management <jsmogland1955@att.net>

    Date: October 31, 2019 at 11:04:38 AM CDT

    Subject: Account De-activated

    Dear User,

    To help protect your privacy, we'll sometimes ask you to verify your AT&T email address as you already signed in.

    According to provision 17.9 of Terms and Conditions,

    Click HERE to upgrade and accept our new terms and conditions.

    Thanks for taking these additional steps to keep your account safe.

    Sincerely,

    Thanks for choosing AT&T"

  • July 5, 2019 at 2:59 PM by an anonymous user from: Houston, Texas, United States

    Is this a scam?

    AT&T

    Haga clic aquí para español | View Online

    AT&T Privacy Update

    Hello,

    Hosted Email has new features recently released and we are writing to let you know before we apply the latest updates to your Email with AT&T!

    Due to the nature of this recent changes, we may hold incoming messages if we do not have your consent on or before July 5th, 2019.

    We have made authorization easy and you may proceed to authorize this changes at att.com/PrivacyUpdate.

    Thanks for choosing us,

    AT&T

    • July 5, 2019 at 5:04 PM by info

      We need the actual email to determine if it is a scam or not.

      But, when you get emails like that, always go directly to your AT&T's website and signin from there, instead of clicking on the link in the emails.

      Once, you are signed into your account, you should be notified of important updates and changes.

  • August 8, 2017 at 9:35 AM by info

    Here is another scam:

    "Dear User,

    Your At&t/Yahoo Mail version is outdated and has expired.

    Failure to Upgrade to the newest At&t/Yahoo Mail 7 now will result to a permanent account closure.

    According to provision 17.9 of Terms and Conditions, At&t/Yahoo may at any time terminate its services for accounts.

    Visit ITS Help-Desk Here To re-validate your mailbox.

    Note: Failure to comply with 24hrs might lead to permanent deactivation.Thank you!At&t/Yahoo System administrator!

    Final Warning

    At&t/Yahoo"

  • July 24, 2017 at 10:41 AM by info

    Here is another scam:

    "From: At&t/Yahoo [mailto:shealynn.a.balliet@ndus.edu]

    Sent: Sunday, July 23, 2017 2:32 PM

    Subject: Final Warning!

    Dear User,

    Your At&t/Yahoo Mail version is outdated and has expired.

    Failure to Upgrade to the newest At&t/Yahoo Mail 7 now will result to a permanent account closure.

    According to provision 17.9 of Terms and Conditions, At&t/Yahoo may at anytime terminate its services for accounts.

    Visit ITS Help-Desk Here To re-validate your mailbox .

    Note: Failure to comply with 24hrs might lead to permanent deactivation.Thank you!At&t/Yahoo System administrator!

    Final Warning

    At&t/Yahoo"

  • July 6, 2017 at 9:26 AM by info

    Here is another scam:

    - Forwarded message -

    "From: AT&T Customer Service <earusseau@olivet.edu>

    Date: Thu, Jul 6, 2017 at 7:14 AM

    Subject: ACTION REQUIRED :- AT&T Mail Account Update

    my AT&T Account | Support AT&T

    AT&T Mail Account Update service

    Dear,

    Your mailbox has exceeded the storage limit is 1 GB, which is

    defined by the administrator, Please visit The following link to your

    E-mail access. Update Now.

    Additional Support

    Contact Us - TTY and relay services available.

    Protect yourself from fraudulent emails."

  • July 5, 2017 at 8:28 PM by info

    Here is another scam:

    - Forwarded message -

    From: AT&T Mail Service <c.arra1@nuigalway.ie>

    Date: Mon, Jul 3, 2017 at 3:58 PM

    Subject: Final Warning

    AT&T

    This mail is an automatic mail from our Engineer Desk department which it needs to be verified by click here and continue to enjoy att.net service

    AT&T MAIL SERVICE

    Powered by Yahoo copyright 2017

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"AT&T Mail Account Update Service" Phishing Scams