Kroger Secret Shopper Phishing Email Scams

Online users, be aware of Kroger secret or mystery shopper email messages like the one below, which claim that the recipients have a mystery or secret shopping assignments in their areas and are asked to participate. The email messages are fraudulent, therefore, recipients of the same email messages should not respond to them with their personal information or any other information that is requested by the senders. The fake email messages are being sent by scammers/cybercriminals.

Kroger Secret Shopper Phishing Email Scams

The victim of this scam will be provided with a fake or counterfeit check (cheque) and is advised to cash it and then asked to use some of the proceeds to do some form of mystery shopping. Also, the victim may be asked to take part in surveys or other promotional services. But, the counterfeit check will bounce and the victim who cashes the check will be held responsible for the money lost in the transaction and any additional fees imposed by his or her bank. They may even get arrested for fraud.

Remember, never send your personal information to anyone in an email message or send money to someone who contacted you via unsolicited email messages.

The Fraudulent Kroger Mystery or Secret Shopper Email

The Mystery Shopper

Subject: Job Opportunity


Become A Kroger Shopper.

We are looking for people to apply for positions in our team as a secret customer.

How it works :

Register and if you are selected, you will receive $100 for shopping at Kroger, affiliates or at competition stores.

Send us your feedback for your Kroger shopping experience.

Your review will make a difference for providing better services and products.

Secret Shoppers are selected randomly every week and if selected, they will be contacted via phone or email.

You will be paid with amounts between $200-400 per assignment.

You can shop any products you want at your designated store.

No experience, fees or interview are required.

Tips and training will be provided for free to our shoppers.

A secret shopper career can be very exciting and for those who love to shop it's the perfect job that offers fun assignments and flexible schedules.

Your contribution will bring improvement in the services offered to our clients.

Send below information to get started :

Age & Gender:

Address Line:



Thank you for your participation and being here with us.


The MS applications team

(C) 2017 SR & I. All rights reserved.

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Note: Some of the information in samples on this website may have been impersonated or spoofed.

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Comments, Questions, Answers, or Reviews

Comments (Total: 108)

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September 16, 2020 at 10:05 AM by
Kroger Secret Shopper Phishing Email Scams
an anonymous user from: United States

Is this above email information a scam?


September 12, 2020 at 9:41 AM by
Kroger Secret Shopper Phishing Email Scams
an anonymous user from: Henderson, Nevada, United States

I also got one of these.

came priority mail from karlene rodriguez, 9731 hemlick st, garden grove, ca 92840. the check is for $2950 from BB&T bank. it says purchaser 'noah andrew weis' in the memo line. issuing branch: 2774007-lexington kentucky - nicholasville r.

a letter was enclosed that read: the check you just received is for the fulfillment of your first retail survey task. kindly send me an email to confirm you received this check ( and further instructions will be sent back to you.

I did none of that, however I received this email:


Attached is the Instruction you are to follow.Do get your surveys done so more assignments will be sent to you.



and here are the included instructions:


The check you just received is for the execution of your first shopping assignment so have fun, make money and help us improve customer service on a global level. The package entails a check of $2,950.00, This will cover all expenditures, including evaluation, shopping and your compensation (salary=300.00) for these surveys. You are to complete your evaluation as soon as possible.


• Confirm the receipt of package.

• Amount Received, Your Phone number and estimation time to complete your Evaluation.

• Deposit the check with any options that your bank offer: ATM deposit, Mobile Deposit or Bank deposit. •DEDUCT YOUR PAYMENT OF $300


1st Assignment

You are to make a purchase of any item worth $100 from any Kroger location in your area (to be kept by you) and is now your duty to take note of the following activities at the location.

i) How long it took you to get services.

ii) Ambiance/Outlook of the Shop/Outlet iii) Customer service professionalism 2nd Assignment


You are to evaluate any two/three POST OFFICE near you that sells EBAY GIFT CARDS .

*Pick $500 denominations or any lower denominations available.You are to purchase $1,500 at the first location and $1,050 at the 2nd location but incase they don't have enough,you can go to a 3rd location.

We are examining the availaibility of the Ebay gift cards and customer service delivery. A lot of customers have reported condition, arrangement and insufiicient of ebay gift cards in some outlets around the U.S. Our need to act is based on reports and complaints some customers forwarded anonymously to our Head office via phone calls and email. Also we want you to evaluate the stores to compare and contrast their services for further review and implementation.


1. Open the pack and peel the silver scratch-off area on the card.

2. Make sure the EBAY Cards are "ACTIVATED" before you step out of the Post office.

3. After peeling the silver scratch on the card neatly, you are to take a clear picture of cards showing the PIN CODES and ensure that the face value of the card is visible alongside.

4. Take a picture of the EBAY GIFT CARD one after another and the pictures of the RECEIPTS of all the cards.(PHONE CAMERA ACCEPTED).

5. Please do not discard the cards as they will be used for your subsequent assignments and make sure you get receipts for all the cards.

Here are the details we will need from the SURVEY

- Post office/Store Name, Address, Date and Time of visit

- Name of the cashier/Attendant {If visible on Tag}

- Did the store clerk thank you upon completion of your purchase?

- How long it took you to get check out

- Captured images of card front and back after scratched (Phone camera accepted)

Reminder: At any post office chosen for your EBAY GIFT CARDS, under no circumstances should you acknowledge that you are evaluating their services as that will deter the purpose of the whole program, so if asked if you are a secret surveyor please answer NO as stated Above. You are to send your evaluations to


Kroger Evaluation Officer.

Michael Flores

Contact Email:


March 19, 2020 at 9:55 AM by
Kroger Secret Shopper Phishing Email Scams
an anonymous user from: Atlanta, Georgia, United States

how about one that says thank you your order has been accepted or approved


March 19, 2020 at 10:22 AM by
Kroger Secret Shopper Phishing Email Scams

Please submit a copy of the email for us to review.


August 1, 2019 at 9:59 AM by
Kroger Secret Shopper Phishing Email Scams
an anonymous user from: Londrina, Parana, Brazil


I received this email scam.:

"Career Opportunities

Walgreens <>

Qui, 01/08/2019 06:23

Walgreens Secret Shopper


We are looking for secret customers to rate their local Walgreens store!

Register and if you are selected, you will receive $50 for shopping at Walgreens stores and $200-400 payment per week or even higher once we verify that you are capable.

Shoppers are selected randomly every week and they will be contacted via phone or email.

No experience, fees or interview are required just send us your sincere feedback after your shopping experience.

Your review will make a difference for providing better services and products.

Start Your Application*

* If you have received this message inside your spam folder some links and other functionality might be disabled, move it to inbox folder in case you are having problems pressing 'Start Your Application'.

Copyright 2019 Walgreen Co. All rights reserved."


June 10, 2019 at 9:41 AM by
Kroger Secret Shopper Phishing Email Scams
an anonymous user from: Tucson, Arizona, United States

I also received an email to be a secret shopper for Walgreens. They said they would pay $300 for surveying three stores, and would send me a check. Same person as the lady from Georgia, MARK TUMBLER.

Received a check for $2,475.00, told to withdraw the funds, keep my $300 then use the rest to buy gift cards in the amounts of $100 each from Walgreens stores. Looked it up, called the bank the check was drawn off of, and it was FAKE.

Don't get fooled! Priority mail was sent from a Delbert Phillips, 67 Beverly Park Ct, Beverly Hills, CA, check was from a Central Bank in Fulton MO.


May 13, 2019 at 6:00 PM by
Kroger Secret Shopper Phishing Email Scams
an anonymous user from: Tucker, Georgia, United States

I just received a check for $1940, priority mail from Ryan Ward 2315 Marine Ave, Gardena, CA 90249-3724. I received an email a few days ago thanking me foe becoming a secret shopper, although never inquiring to do so. A check arrived with an assignment memo from Mark Tumbler Survey/Evaluator Consultant with instructions on where to go, what gift cards to purchase, what to keep for myself($300), and to email once task is complete.

How they got my mailing address and email address is beyond me. I'm glad that I am suspicious of anything sent to me without my asking. Thank you for the above comments and felt compelled to offer my experience with as much information on these scammers as would help the next person.

Also, this check is supposedly drawn from Franklin Synergy Bank, in Franklin, TN. Beware, don't fall for this!


March 12, 2019 at 11:20 AM by
Kroger Secret Shopper Phishing Email Scams
an anonymous user from: Mesquite, Texas, United States

Still going at it, using a different server and different names. Funny tho how this server is still registered.


Registry Domain ID: 2360969957_DOMAIN_COM-VRSN

Registrar WHOIS Server:

Registrar URL:

Updated Date: 2019-02-15T16:08:25Z

Creation Date: 2019-02-15T16:08:24Z

Registrar Registration Expiration Date: 2020-02-15T16:08:24Z

Registrar: PDR Ltd. d/b/a

Registry Registrant ID: Not Available From Registry

Registrant Name: Greg Sturge

Registrant Organization:

Registrant Street: 6246 w idaho st

Registrant City: milwaukee

Registrant State/Province: Wisconsin

Registrant Postal Code: 53219

Registrant Country: US

Registrant Phone: 1.8478349206

Admin Name: Greg Sturge

Admin Organization:

Admin Street: 6246 w idaho st

Admin City: milwaukee

Admin State/Province: Wisconsin

Admin Postal Code: 53219

Admin Country: US

Admin Phone: 1.8478349206

Admin Email:


March 1, 2019 at 3:29 PM by
Kroger Secret Shopper Phishing Email Scams
an anonymous user from: Sierra Vista, Arizona, United States

By the way, even after two years - I'm writing on 1 March 2019 - this scummy would-be thief is still operating.

Still using "Greg Sturge" and the same language.


March 1, 2019 at 3:28 PM by
Kroger Secret Shopper Phishing Email Scams
an anonymous user from: Sierra Vista, Arizona, United States

Are there ANY legal actions to be taken against this crook?

After all, he uses the U.S. Postal "Service" as well as Federal Express so shouldn't the USPS Postal Inspectors be interested?


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Online Threat Alerts Security Tips

Pay the safest way

Credit cards are the safest way to pay for online purchases because you can dispute the charges if you never get the goods or services or if the offer was misrepresented. Federal law limits your liability to $50 if someone makes unauthorized charges to your account, and most credit card issuers will remove them completely if you report the problem promptly.

Guard your personal information

In any transaction you conduct, make sure to check with your state or local consumer protection agency and the Better Business Bureau (BBB) to see if the seller, charity, company, or organization is credible. Be especially wary if the entity is unfamiliar to you. Always call the number found on a website’s contact information to make sure the number legitimately belongs to the entity you are dealing with.

Be careful of the information you share

Never give out your codes, passwords or personal information, unless you are sure of who you're dealing with

Know who you’re dealing with

Crooks pretending to be from companies you do business with may call or send an email, claiming they need to verify your personal information. Don’t provide your credit card or bank account number unless you are actually paying for something and know who you are sending payment to. Your social security number should not be necessary unless you are applying for credit. Be especially suspicious if someone claiming to be from a company with whom you have an account asks for information that the business already has.

Check your accounts

Regularly check your account transactions and report any suspicious or unauthorised transactions.

Don’t believe promises of easy money

If someone claims that you can earn money with little or no work, get a loan or credit card even if you have bad credit, or make money on an investment with little or no risk, it’s probably a scam. Oftentimes, offers that seem too good to be true, actually are too good to be true.

Do not open email from people you don’t know

If you are unsure whether an email you received is legitimate, try contacting the sender directly via other means. Do not click on any links in an email unless you are sure it is safe.

Think before you click

If an email or text message looks suspicious, don’t open any attachments or click on the links.

Verify urgent requests or unsolicited emails, messages or phone calls before you respond

If you receive a message or a phone call asking for immediate action and don't know the sender, it could be a phishing message.

Be careful with links and new website addresses

Malicious website addresses may appear almost identical to legitimate sites. Scammers often use a slight variation in spelling or logo to lure you. Malicious links can also come from friends whose email has unknowingly been compromised, so be careful.

Secure your personal information

Before providing any personal information, such as your date of birth, Social Security number, account numbers, and passwords, be sure the website is secure.

Stay informed on the latest cyber threats

Keep yourself up to date on current scams by visiting this website daily.

Use Strong Passwords

Strong passwords are critical to online security.

Keep your software up to date and maintain preventative software programs

Keep all of your software applications up to date on your computers and mobile devices. Install software that provides antivirus, firewall, and email filter services.

Update the operating systems on your electronic devices

Make sure your operating systems (OSs) and applications are up to date on all of your electronic devices. Older and unpatched versions of OSs and software are the target of many hacks. Read the CISA security tip on Understanding Patches and Software Updates for more information.

What if You Got Scammed?

Stop Contact With The Scammer

Hang up the phone. Do not reply to emails, messages, or letters that the scammer sends. Do not make any more payments to the scammer. Beware of additional scammers who may contact you claiming they can help you get your lost money back.

Secure Your Finances

  • Report potentially compromised bank account, credit or debit card information to your financial institution(s) immediately. They may be able to cancel or reverse fraudulent transactions.
  • Notify the three major credit bureaus. They can add a fraud alert to warn potential credit grantors that you may be a victim of identity theft. You may also want to consider placing a free security freeze on your credit report. Doing so prevents lenders and others from accessing your credit report entirely, which will prevent them from extending credit:

Check Your Computer

If your computer was accessed or otherwise affected by a scam, check to make sure that your anti-virus is up-to-date and running and that your system is free of malware and keylogging software. You may also need to seek the help of a computer repair company. Consider utilizing the Better Business Bureau’s website to find a reputable company.

Change Your Account Passwords

Update your bank, credit card, social media, and email account passwords to try to limit further unauthorized access. Make sure to choose strong passwords when changing account passwords.

Report The Scam

Reporting helps protect others. While agencies can’t always track down perpetrators of crimes against scammers, they can utilize the information gathered to record patterns of abuse which may lead to action being taken against a company or industry.

Report your issue to the following agencies based on the nature of the scam:

  • Local Law Enforcement: Consumers are encouraged to report scams to their local police department or sheriff’s office, especially if you lost money or property or had your identity compromised.
  • Federal Trade Commission: Contact the Federal Trade Commission (FTC) at 1-877-FTC-HELP (1-877-382-4357) or use the Online Complaint Assistant to report various types of fraud, including counterfeit checks, lottery or sweepstakes scams, and more.
  • If someone is using your personal information, like your Social Security, credit card, or bank account number, to open new accounts, make purchases, or get a tax refund, report it at This federal government site will also help you create your Identity Theft Report and a personal recovery plan based on your situation. Questions can be directed to 877-ID THEFT.

How To Recognize a Phishing Scam

Scammers use email or text messages to try to steal your passwords, account numbers, or Social Security numbers. If they get that information, they could get access to your email, bank, or other accounts. Or they could sell your information to other scammers. Scammers launch thousands of phishing attacks like these every day — and they’re often successful.

Scammers often update their tactics to keep up with the latest news or trends, but here are some common tactics used in phishing emails or text messages:

Phishing emails and text messages often tell a story to trick you into clicking on a link or opening an attachment. You might get an unexpected email or text message that looks like it’s from a company you know or trust, like a bank or a credit card or utility company. Or maybe it’s from an online payment website or app. The message could be from a scammer, who might

  • say they’ve noticed some suspicious activity or log-in attempts — they haven’t
  • claim there’s a problem with your account or your payment information — there isn’t
  • say you need to confirm some personal or financial information — you don’t
  • include an invoice you don’t recognize — it’s fake
  • want you to click on a link to make a payment — but the link has malware
  • say you’re eligible to register for a government refund — it’s a scam
  • offer a coupon for free stuff — it’s not real

About Online Threat Alerts (OTA)

Online Threat Alerts or OTA is an anti-cybercrime community that started in 2012. OTA alerts the public to cyber crimes and other web threats.

By alerting the public, we have prevented a lot of online users from getting scammed or becoming victims of cybercrimes.

With the ever-increasing number of people going online, it important to have a community like OTA that continuously alerts or protects those same people from cyber-criminals, scammers and hackers, who are every day finding new ways of carrying out their malicious activities.

Online users can help by reporting suspicious or malicious messages or websites to OTA. And, if they want to determine if a message or website is a threat or scam, they can use OTA's search engine to search for the website or parts of the message for information.

Help maintain Online Threat Alerts (OTA).

Kroger Secret Shopper Phishing Email Scams