Online Threat Alerts (OTA) - Alerting you to scams and frauds.
Scamming - Fraud
The email message below which appears to be a fraud protection alert that claims the recipients should confirm their recent charge activities is just one of the many phishing scams created by cybercriminals to trick American Express customers into clicking on the link within it. The link goes to a phishing website (a fake American Express website) that steals online account credentials when visitors attempt to sign into it.
American Express cardholders are asked never to click on a link in an email message to access to their accounts. They should instead, go directly to American Express website (www.americanexpress.com) and sign into their accounts from there. If there is something wrong or there is something that they need to with their accounts or cards, they will be notified after signing in.
From: American Express <amexpress@portaladminstator.info>Sent: Thursday, June 1, 2017 8:19 PMSubject: Confirm your recent charge activityLog in to view your statement onlineAmerican Express logoHello,Ending: **** American Express CardFRAUD PROTECTION ALERTSuspicious Activities Detected On:Thur, May 24, 2017For your security, we regularly monitor accounts for possible fraudulent activity. Below are the details of an attempted charge:Attempt Date: 04/27/17Merchant: AmazonAmount: 1,600.00 USDStatus: PENDINGPlease Follow the Link below to Cancel the Transaction if necessaryCANCEL TRANSACTIONNOTE: You would need to provide some identificationTo see balance information within this notification, switch to the Enhanced Version.
From: American Express <amexpress@portaladminstator.info>
Sent: Thursday, June 1, 2017 8:19 PM
Subject: Confirm your recent charge activity
Log in to view your statement online
American Express logo
Hello,
Ending: **** American Express Card
FRAUD PROTECTION ALERT
Suspicious Activities Detected On:
Thur, May 24, 2017
For your security, we regularly monitor accounts for possible fraudulent activity. Below are the details of an attempted charge:
Attempt Date: 04/27/17
Merchant: Amazon
Amount: 1,600.00 USD
Status: PENDING
Please Follow the Link below to Cancel the Transaction if necessary
CANCEL TRANSACTION
NOTE: You would need to provide some identification
To see balance information within this notification, switch to the Enhanced Version.
9
Here is another scam: "From: AMEX Online Services 7505164556 Sent: Thursday, September 20, 2018 7:13 AM Subject: Urgent - Please review your recent activity #34984682 We noticed an Appple Pay™ transaction from an unauthorized unknown device or location on September 20, 2018 We have included the detailed information in attached document in this email message Sincerely, American Express."
I just got an email today from Amex. I opened the attachment but didn't click the link in the attachment. Am I safe? I don't even have an American express card but I have been a victim of identity theft. I opened it because I thought someone may have used my name to open an account with American express. I opened the attachment with my phone! Please help!
You are safe. The fake email is used to steal Amex account credentials, and you do not have an account.
Thank God and thank you for responding :)
Got this today. "Begin forwarded message:From: American Express Service Protection Case 02982 Date: December 20, 2017 at 1:13:35 PM ESTTo: undisclosed-recipients:;Subject: Urgent: Please view your recent activity and we'll help you take corrective action. #From IP 189.209.100.193For your security we regulary monitor accounts for possible fraudulent activity.Please read your secure message by opening attachment (pdf). You will be prompted to open ( Visit My Account ) file or save (download) to your computer."I was not able to copy the rest of it, it is a PDF titled "Fraud Case #0992.pdf". It refers to Ames account 37*** and gives the following info: "attempt date: 19-December-2017, Merchant information: Godady Com, Amount: 655.58 EUR, Status: not approved", and instructs me to click on a link ("Visit Here") to safeguard my account.When I tried to copy the body of the email, all I got was this:{\rtf1\ansi\ansicpg1252{\fonttbl}{\colortbl;\red255\green255\blue255;}}
Here is another scam: -Original Message- From: American Express Protection Service Global Case 02960 [mailto:globalprotection02960@apimembership.net] Sent: Sunday, December 17, 2017 12:52 PM To: undisclosed-recipients: Subject: Urgent: Please view your recent activity and we'll help you take corrective action. #From IP 189.209.100.194 For your security we regulary monitor accounts for possible fraudulent activity. Please read your secure message by opening attachment (pdf). You will be prompted to open ( Visit My Account ) file or save (download) to your computer.
Here is another scam: -Original Message- From: American Express Protection Online Service Case 02978 To: undisclosed-recipients:; Sent: Sun, Dec 17, 2017 10:15 am Subject: Urgent: Please view your recent activity and we'll help you take corrective action. #From IP 189.279.170.209 For your security, we regulary monitor accounts for possible fraudulent activity. Please read your secure message by opening attachment (pdf). You will be prompted to open ( Visit My Account ) file or save (download) to your computer.
I just received a text stating someone tried to use my card $500 at maceys. And asked for the number on the back of the card.
I just received an email like this today. I did not know about this scam. I clicked on it and entered my name and home address. However when it asked me for SS# I realized it was a scam. I just went online and changed my password on the account.
