"Capital One Unusual Activities in your Account" Phishing Scam
Capital One customers who have received email or SMS text messages claiming that something unusual about their accounts has been detected should delete the messages. This is because the messages, like the one below, are being sent by cyber criminals, to frighten and trick potential victims into clicking on the links in them, which go to phishing websites that steal online account credentials.
A Sample of the "Capital One Unusual Activities in your Account" Phishing Scam
From: "Capital One 360" - jadams40@liberty.edu
Date: June 20, 2017 at 2:07:23 PM PDT
Subject: Unusual activities in your account
Capital One logo
Dear Capital One 360 client,
We detected something unusual about your account. To help keep you safe, we require an extra security update.
As part of our Security Agreement we have place your email on "Limitation"
Click 'Review' below to verify your identity
Review*
Capital One customers who have received messages claiming that they need to do some activity on their accounts, such always go directly to https://www.capitalone.com/ and sign into their accounts. Once they have signed in, they will be notified of security updates, notifications and other important notifications. So, there is no need to click on a link in an email message, which may go to phishing or malicious website.
Also, Capital One customers who have already been tricked by the phishing messages, are asked to change their passwords and contact Capital One immediately, before their accounts are hijacked and used fraudulently by cyber criminals.
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Note: Some of the information in samples on this website may have been impersonated or spoofed.