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Apple iTunes Store Payment Cancellation Scams

Apple iTunes Store Payment Cancellation Scams

Apple customers are asked to be aware of fake email invoices (see below), which claim that they have purchased products or make payments from the iTunes store, and if they did not authorize the purchases or payments they should visit iTunes Payment Cancellation. The fake email invoices are being sent by scammers to frighten and trick the recipients into clicking on the links within them by claiming they need to do so in order to cancel the purchases and get a refund. But, once the recipients click on the link in the fake email invoices, they will be taken to a phishing website that steals personal, financial, and Apple credentials (usernames and passwords).

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Therefore, Apple customers who have received email invoices appearing as if they were sent from Apple, should avoid clicking on the links in them. They should instead, sign directly into the iTunes Store on their iPhone, iPad, iPod touch, Mac, PC, or Apple TV and check their accounts.

An "Apple iTunes Store Payment Cancellation" Scam

From: Apple lD - noreply.apple2@haidarax4penn.com

Sent: Tue, Jul 11, 2017 1:03 am

Subject: Invoice : Receipt from Apple Store #186160095608

Tax Invoice

APPLE ID BILLED TO

Iphone 6s TOTAL $72.99

DATE 10 JULY 2017

ORDER ID

MNQHY700KK DOCUMENT NO.

186160095608

App StoreTYPE PURCHASED FROM PRICE

LINE, 3300 LINE Coin LINE, 3300 LINE Coin

Report a Problem In-App Purchase Iphone 6s $72.99

TOTAL $72.99

If you did not authorize this purchase, please visit iTunes Payment Cancellation.

Recipients of the email voices claiming that they have ordered a product they did not, and who have clicked on the link in them, should change their Apple password and contact Apple Support for help. And, the best protection against phishing scams is to avoid clicking on links in email messages, social media messages, and text messages to sign into online accounts.

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Comments, Answers, Reviews or Questions

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Comments 349

Jan 16, 2021 at 1:44 PM by
Apple iTunes Store Payment Cancellation Scams
an anonymous user from: Factoria, Bellevue, Washington, United States

I was just sent this scam, and came close to clicking on the link. However, being cautious, I read through the invoice and found misspellings and bad grammar. This was a give away that something was not right and the sender was likely not legitimate.Thank You for the insight into this scam.

Delete

Jan 2, 2021 at 4:02 AM by
Apple iTunes Store Payment Cancellation Scams
info

"From: "AppIe Store"
Subject: Re [ Payment Complete ] Thank you for purchasing the product in the App Store, at December, 31 2020 PST. Order : 28985435 [FWD]
Date: 31 December 2020 9:49:34 pm NZDT
To: no-reply.32746095-web.appsupport.world

Thank you for your purchased,

Date and time : December, 31 2020 PST

Item : Ragnarok M Eternal Love ( BIG CAT COIN )

Price : $23.99

See receipt details on file attached

Best Regard

App Store"

Here is another scam.

Delete

Sep 1, 2020 at 8:21 AM by
Apple iTunes Store Payment Cancellation Scams
info

"From: Apple ID
Date: 8/30/20 6:23 PM (GMT-06:00)
To: mail.receiporder-payment-store.com
Subject: Re: [ Update Your Billing ] , [ Clash Royale - Barrel of Gems ], Auto-Billing Membership on the App Store, New Order Renewal Statement On, Sunday, August 30, 2020 [FWD] [ Receipt - Order Invoice HKNEVB90IOC ]

Hello,
Dear customer.

Thank you for purchasing items in our App Store, [Clash Royale - Barrel of Gems] [e-Receipt_HKNEVB90IOC]
Date And Time: 6:43 PM
Sunday, August 30, 2020 (EDT)
Time in Washington, DC, USA
Billing will be automatically charged to the credit card, if you don't feel like making a purchase, cancel the order and fill in your account personal data within 24 hours

Regards,
App Store."

Here is another scam.

Delete

Nov 6, 2020 at 11:50 AM by
Apple iTunes Store Payment Cancellation Scams
an anonymous user from: E1, London, England, United Kingdom

Does anyone know if the attached PDF from this scam email has any malware?

Delete

Jul 28, 2020 at 4:11 PM by
Apple iTunes Store Payment Cancellation Scams
info

"From: romano2.activehosted.com-s14.avl3.acemsrvc.com on behalf of AppStore
Sent: Tuesday, July 28, 2020 9:37 AM
Subject: Re: Thanks for your purchased


Invoice
Gift to

BILLED TO
App Store()




Invoice Date
28 July 2020
Order ID
IOK88S09841 N. DOCUMENT
157288894885
App Store PRICE
GIFT: iCloud Storage 1TB
Email Delivery
renewal on 27/08/2020
Cancel now> € 17.49
TOTAL € 17.49
Get support for subscriptions and purchases. Visit to Support ."

Another scam.

Delete

May 25, 2020 at 2:35 PM by
Apple iTunes Store Payment Cancellation Scams
info

"I received this email today I have no idea what the product. It looks like a scam email, I have had two more today one for Santander and Amazon, I am not in the best of health and it is causing me great anxiety. Thank you for raising awareness about these different scams. Anne

------ Original Message ------
From: "Apple"
Sent: Monday, 25 May, 20 At 14:21
Subject: [INVALID SENDER] Invoice: Payment confirmation (order number #MT4G9Q2Q9V)

Apple Receipt

APPLE ORDER
79538744
BILLED TO
Debit Card

Date: 26 May 2020
ORDER ID
MT4G9Q2Q9V DOCUMENT NO.
188268905673

App Store Price

PUBG MOBILE, PUBGM PrimePlus(1 Year) (Auto-Renewal)
PUBG MOBILE, PUBGM PrimePlus (1 year) (Automatic renewal) (yearly)
Extended: 25 May 2020
79538744
Report Problem £ 99,98


TOTAL
£ 99,98

Privacy: We use Id Customers To provide reports to developers.

If you do not make this payment please . Visit Apple Support.

Learn how To Manage Password Preferences For purchases in iTunes, Apple Books, and the App Store."

Received via email.

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Apple iTunes Store Payment Cancellation Scams