Apple iTunes Store Payment Cancellation Scams

Apple iTunes Store Payment Cancellation Scams

Apple customers are asked to be aware of fake email invoices (see below), which claim that they have purchased products or make payments from the iTunes store, and if they did not authorize the purchases or payments they should visit iTunes Payment Cancellation. The fake email invoices are being sent by scammers to frighten and trick the recipients into clicking on the links within them by claiming they need to do so in order to cancel the purchases and get a refund. But, once the recipients click on the link in the fake email invoices, they will be taken to a phishing website that steals personal, financial, and Apple credentials (usernames and passwords).

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Therefore, Apple customers who have received email invoices appearing as if they were sent from Apple, should avoid clicking on the links in them. They should instead, sign directly into the iTunes Store on their iPhone, iPad, iPod touch, Mac, PC, or Apple TV and check their accounts.

An "Apple iTunes Store Payment Cancellation" Scam

From: Apple lD - noreply.apple2@haidarax4penn.com

Sent: Tue, Jul 11, 2017 1:03 am

Subject: Invoice : Receipt from Apple Store #186160095608

Tax Invoice

APPLE ID BILLED TO

Iphone 6s TOTAL $72.99

DATE 10 JULY 2017

ORDER ID

MNQHY700KK DOCUMENT NO.

186160095608

App StoreTYPE PURCHASED FROM PRICE

LINE, 3300 LINE Coin LINE, 3300 LINE Coin

Report a Problem In-App Purchase Iphone 6s $72.99

TOTAL $72.99

If you did not authorize this purchase, please visit iTunes Payment Cancellation.

Recipients of the email voices claiming that they have ordered a product they did not, and who have clicked on the link in them, should change their Apple password and contact Apple Support for help. And, the best protection against phishing scams is to avoid clicking on links in email messages, social media messages, and text messages to sign into online accounts.

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Comments 349

Jan 16, 2021 at 1:44 PM by
Apple iTunes Store Payment Cancellation Scams
an anonymous user from: Factoria, Bellevue, Washington, United States

I was just sent this scam, and came close to clicking on the link. However, being cautious, I read through the invoice and found misspellings and bad grammar. This was a give away that something was not right and the sender was likely not legitimate.Thank You for the insight into this scam.

Delete

Jan 2, 2021 at 4:02 AM by
Apple iTunes Store Payment Cancellation Scams
info

"From: "AppIe Store" Subject: Re [ Payment Complete ] Thank you for purchasing the product in the App Store, at December, 31 2020 PST. Order : 28985435 [FWD] Date: 31 December 2020 9:49:34 pm NZDT To: no-reply.32746095@web.appsupport.world Thank you for your purchased, Date and time : December, 31 2020 PST Item : Ragnarok M Eternal Love ( BIG CAT COIN ) Price : $23.99 See receipt details on file attached Best Regard App Store" Here is another scam.

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Sep 1, 2020 at 8:21 AM by
Apple iTunes Store Payment Cancellation Scams
info

"From: Apple ID Date: 8/30/20 6:23 PM (GMT-06:00) To: mail.receiporder@payment-store.com Subject: Re: [ Update Your Billing ], [ Clash Royale - Barrel of Gems ], Auto-Billing Membership on the App Store, New Order Renewal Statement On, Sunday, August 30, 2020 [FWD] [ Receipt - Order Invoice HKNEVB90IOC ] Hello, Dear customer. Thank you for purchasing items in our App Store, [Clash Royale - Barrel of Gems] [e-Receipt_HKNEVB90IOC] Date And Time: 6:43 PM Sunday, August 30, 2020 (EDT) Time in Washington, DC, USA Billing will be automatically charged to the credit card, if you don't feel like making a purchase, cancel the order and fill in your account personal data within 24 hours Regards, App Store." Here is another scam.

Delete

Nov 6, 2020 at 11:50 AM by
Apple iTunes Store Payment Cancellation Scams
an anonymous user from: E1, London, England, United Kingdom

Does anyone know if the attached PDF from this scam email has any malware?

Delete

Jul 28, 2020 at 4:11 PM by
Apple iTunes Store Payment Cancellation Scams
info

"From: romano2.activehosted.com@s14.avl3.acemsrvc.com on behalf of AppStore Sent: Tuesday, July 28, 2020 9:37 AM Subject: Re: Thanks for your purchased Invoice Gift to BILLED TO App Store() Invoice Date 28 July 2020 Order ID IOK88S09841 N. DOCUMENT 157288894885 App Store PRICE GIFT: iCloud Storage 1TB Email Delivery renewal on 27/08/2020 Cancel now> € 17.49 TOTAL € 17.49 Get support for subscriptions and purchases. Visit to Support ." Another scam.

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May 25, 2020 at 2:35 PM by
Apple iTunes Store Payment Cancellation Scams
info

"I received this email today I have no idea what the product. It looks like a scam email, I have had two more today one for Santander and Amazon, I am not in the best of health and it is causing me great anxiety. Thank you for raising awareness about these different scams. Anne - Original Message - From: "Apple" Sent: Monday, 25 May, 20 At 14:21 Subject: [INVALID SENDER] Invoice: Payment confirmation (order number #MT4G9Q2Q9V) Apple Receipt APPLE ORDER 79538744 BILLED TO Debit Card Date: 26 May 2020 ORDER ID MT4G9Q2Q9V DOCUMENT NO. 188268905673 App Store Price PUBG MOBILE, PUBGM PrimePlus(1 Year) (Auto-Renewal) PUBG MOBILE, PUBGM PrimePlus (1 year) (Automatic renewal) (yearly) Extended: 25 May 2020 79538744 Report Problem £ 99,98 TOTAL £ 99,98 Privacy: We use Id Customers To provide reports to developers. If you do not make this payment please . Visit Apple Support. Learn how To Manage Password Preferences For purchases in iTunes, Apple Books, and the App Store." Received via email.

Delete

May 28, 2020 at 1:05 AM by
Apple iTunes Store Payment Cancellation Scams
an anonymous user from: Leighton Buzzard, England, United Kingdom

I received exactly the same email yesterday, even the same order number; only the date was updated. It is cunningly designed to make you click the link: "If you do not make this payment please. Visit Apple Support."

Delete

May 27, 2020 at 11:19 AM by
Apple iTunes Store Payment Cancellation Scams
an anonymous user from: Teddington, England, United Kingdom

I had the same email.

Delete

Apr 9, 2020 at 4:35 PM by
Apple iTunes Store Payment Cancellation Scams
info

"From: App Info Sent: Friday, 10 April 2020 3:52 AM To: noreply@apple.com ; device@apple.com Subject: Reminder : 【 Checked Your Order 】 Thank you, your order Item in progress 【E-Payment Confirmation】 Last Booking : Your Transaction has been Success Full Payment - We've shipped order on : 04/10/2020. [FWD] Thank You. You successfully Made a payment from Merchant information Smule sing, on App Store. Notice Payment, Please update your account payment if you dont buy anything on this application. More information please click our attachment files. Order Number: E-65444123 Order Date: Friday, 10 April 2020 [EDT] Item Harga VIP SMULE MAGIC ( 1 Month All Access Pass ) $ 21.76 Tax $ 0,00 Total: $ 21.76 Payment Method: Card/CrediCard" I received this scam.

Delete

Dec 21, 2019 at 12:31 PM by
Apple iTunes Store Payment Cancellation Scams
info

I received this suspicious-looking email. I have never received anything like this from iTunes so I am reporting it. Thank you. Joanne - Forwarded Message - From: Auto Renewal Sent: Wednesday, December 18, 2019, 09:30:50 AM PST Subject: lTunes Item #DSF452SDFL5M6 Apple Receipt DSF452SDFL5M6 APPLE ID jotsu08@sbcglobal.net BILLED TO jotsu08@sbcglobal.net DATE Dec 18, 2019 ORDER ID DSF452SDFL5M6 DOCUMENT NO. 962344898502 App Store PRICE Spotify: TV, Movies and More, (Automatic Renewal) Subscription, (Automatic Renewal) (Yearly) TOTAL $82.88 You can easily cancel your renewal at any time and refund: Get Action

Delete

Dec 19, 2019 at 6:02 PM by
Apple iTunes Store Payment Cancellation Scams
info

Here is another scam - Forwarded message - From: A‎‎‎‎‎‎p‎‎‎‎p‎‎I‎e‎‎ ‎l‎‎‎‎D Date: Monday, December 16, 2019 Subject: RE : [ Daily Report ] Thanks you for order us 'iTunes item' Monday, December 16, 2019 ABOWDKYR / Vorwärts: Re: Latest! Wir haben Ihre Bestellung Mobile Legends am ... versandt. Montag, 16. Dezember 2019. [FWD] To: user-73829323@email2.apple.com Receipt Receipt APPLE ID PAYMENT: Credit Card TOTAL $53.35 INVOICE DATE 16 December 2019 SEQUENCE NO. 1-50260775 ORDER ID IN92442581081 DOCUMENT NO. 5026077550260775 iTunes Store TYPE PURCHASED FROM PRICE iTunes New 2019 December 15, 2019 Write a Review Report a Problem Purchase In-App Apple Store $49.00 Subtotal $49.00 Tax $0.00 VAT charged at 20% $4.35 TOTAL $53.35 If you did not authorize this purchase, please visit the iTunes Payment Cancellation Form

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Apple iTunes Store Payment Cancellation Scams