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Beware of "Your Latest Virgin Media Bill is Ready" Malicious Email Messages

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Beware of "Your Latest Virgin Media Bill is Ready" Malicious Email Messages

The email message below, which claims that the recipients' latest Virgin Media bill is ready is a fake. The links in the fake email message will download a malicious Microsoft Word document. The malicious document contains a Macro virus or a set of malicious code instructions which, if open, will infect the recipients’ computers with a Trojan horse, spyware or other malware that will give cyber-criminals access to their computers. With full access to their victims’ computers, cyber-criminal will be able to spy on them, steal their files, personal information, financial information, usernames and passwords for their accounts, without the victims knowing. The cyber-criminals may also use their victims’ computers to commit other cybercrimes, which will be traced back to victims.

Please continue below.

Therefore, Virgin Media customers who have received email messages asking them to open a Microsoft Word document and "Enable Editing" to view their bill should not do so.They should instead, go directly to directly to https://my.virginmedia.com/ view their bills.

A Sample of the "Your Latest Virgin Media Bill is Ready" Malicious Email

Your latest Virgin Media bill is ready

Your Bill Summary

Bill date: Jul 26, 2017

Payment due date: Jul 31, 2017

Payment reference: 137347852125

This is an automatic statement from Virgin Media.

Billing Statement Here.

Amount: £139.27

Kind Regards,

The Virgin Media team

Recipients who were tricked into opening the malicious attachment should scan their computers with an antivirus or antimalware software to remove any virus, Trojan horse, spyware or other malware that may have infected their computers.

Please share with us what you know or ask a question about this article by leaving a comment below. Also, check the comment section below for additional information, if there is any.

Remember to forward malicious or phishing email messages to us at the following email address: info@onlinethreatalerts.com

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Comments, Questions and Reviews
Comment(Total: 6)

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  • Posted: Sep 26, 2017 by an anonymous user from or near: Falkirk, Scotland, United Kingdom

    Help! I opened this on my MacBook Pro expecting to be directed to the website but instead it downloaded. I subsequently deleted the files and removed them from trash. Is there anything else I should do? Many thanks.

    delete


    • Posted: Sep 26, 2017 by info

      Scan your computer with the antivirus software installed on it.

      delete


  • Posted: Aug 4, 2017 by an anonymous user from or near: Ljubljana, Slovenia

    Does this malware work also on smartphones? I opened this mail on my phone.

    delete


    • Posted: Aug 4, 2017 by info

      The cyber criminals could create a mobile version, but you will have to download a malicious app in order to get infected.

      delete


  • Posted: Jul 27, 2017 by an anonymous user from or near: London, England, United Kingdom

    Help! I opened it before I realised. I can't delete the file. I used Sophos antivirus but it didn't find it!
    Eek, please help.

    delete


    • Posted: Jul 27, 2017 by info

      Restart your computer in Safe Mode and scan it for viruses.

      delete


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