"Microsoft Account Will Shut Down" Phishing Scams

Microsoft account users are asked to delete email messages which claim that their accounts will be shut down. This is because the email messages are phishing scams that have been created by cyber criminals to steal Microsoft Hotmail/Live/Outlook usernames and passwords. The intention of the cyber criminals is to hijack email accounts and use them fraudulently. So, recipients of the same email messages are not to follow the instructions in them and just delete them.

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Microsoft Account Will Shut Down Phishing Scams

A Sample of the "Microsoft Account Will Shut Down" Phishing Scam

From: E-mail Account Team <sales_tristar@LIVE.COM>

Date: 2017-09-12 10:37 PM (GMT-05:00)

Subject: Account will shut down soon (Final Verification Alert)

E_mail final warning verification alert

This is to inform you for the final time that 16th SEPTEMBER 2017, We will discontinue support on your account and security.

If you choose not to renew your account on or before 16th SEPTEMBER 2017, your email will be blocked and you will not be able to read and send emails from the 16th SEPTEMBER 2017, and you will no longer have access to your email and many of the latest features for improved, conversations, contacts and attachments.

Take a minute to renew your account for a faster, safer and full-featured experience.

Renew Your Account

Thanks for using service

Regards,

Customer Member Service

This is to inform you for the final time that on 12th SEPTEMBER 2017, We will discontinue support on your account and security.

The links in the email messages go to a fake Outlook or Microsoft website, which will attempt to trick the cyber-criminals' potential victims into entering their usernames and passwords on it. If the potential victims enter their Microsoft Outlook, Hotmail, Live usernames and passwords on the fake website, it will be sent to the cybercriminals behind the email scam, who will use the information to hijack their accounts.

If you have received the same email message, please go directly to your email account instead of clicking on the links in the email messages. And, if there is anything wrong with your account, it will be shown to you after signing into it.

Now, if you were tricked by the phishing email, please change your Hotmail/Live/Outlook immediately. If you are unable to, click here to report it to Microsoft.

Check the comment section below for additional information, share what you know, or ask a question about this article by leaving a comment below. And, to quickly find answers to your questions, use our search Search engine.

Note: Some of the information in samples on this website may have been impersonated or spoofed.

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Comments, Questions, Answers, or Reviews

Comments (Total: 6)

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April 18, 2019 at 1:23 PM by
"Microsoft Account Will Shut Down" Phishing Scams
an anonymous user from: Butte, Montana, United States

Just got a call. Hung up on her. Figured her claim that Microsoft was shutting down & I'd get some kind of refund was bogus.

My BS detector was going off in the back of my head. I have a habit of researching things. Turned out I was right! MPC.

Delete

March 15, 2019 at 12:22 AM by
"Microsoft Account Will Shut Down" Phishing Scams
info

Here is another scam:

"From: Microsoft.com Account Team <jadcoinc@hotmail.com>

Date: 14 March 2019 at 07:35:57 GMT

To: "member.service_@outlook.com" <member.service_@outlook.com>

Subject: CLOSURE OF EMAIL ACCOUNT ALERT IN PROGRESS! [ VERSION 2.0 ]

Your Email Will Be Shut Down Soon!

Our record indicates your account is not updated, which may lead to the close down of your account.

If you don't update your account, you will not be able to send and receive emails again, and you will no longer have access to many of our latest features for improved Conversations, Contacts and Attachments.

Take a minute to update your account for a faster and full featured mail experience

Up-dateyour account

Note: Failure to update your mailbox will lead to permanent deactivation of your account.

Thanks,

The Security team"

Delete

August 20, 2018 at 8:12 PM by
"Microsoft Account Will Shut Down" Phishing Scams
info

Here is another scam:

"From: Security Team Email <zambiawade@hotmail.com>

Sent: Monday, August 20, 2018 7:44:07 AM

To: Security Team Email

Subject: [IMPORTANT NOTICE]:Mailbox Database Update

Mailbox Database Update

Mailbox will shutdown today

Your Account has reached an Upgrade stage, Verify Your User Email to continue usage. This is for your own safety to continue using your account, click the button below ..

Continue

This help protects your email from spam

Thanks,

Email account team"

Delete

March 30, 2018 at 6:08 AM by
"Microsoft Account Will Shut Down" Phishing Scams
info

Here is another scam:

"From: account team microsoft.com <hafnan@hotmail.com>

Sent: Friday, March 30, 2018 5:30:44 AM

Subject: Shutting Down Of Microsoft Account

Last Warning

This is to notify you for the final time that we have stopped processing incoming emails on your account.

Since you have refused to upgrade your account and we might be forced to lock up your account if this notice is ignored.

UPGRADE NOW

Nοte: Please do nοt ignore this email to avοid your account been shutdown"

Delete

January 12, 2018 at 4:51 AM by
"Microsoft Account Will Shut Down" Phishing Scams
info

Here is another scam:

"From: Windows Live <andres_fattori@hotmail.com>

Sent: January 11, 2018 1:21 AM

To: Microsoft account team

Subject: ACCOUNT WILL SHUT DOWN SOON (Final Warning Verification Alert) ET

E_mail Final Warning Verification Alert

This is to inform you that on 12th Jan 2018,We will discontinue support on your account and security.

If you choose not to renew your account now we will shut down your account and you will no longer have access to your email and many of the latest features for improved, conversations, contacts and attachments etc.

Take a minute to renew your account for a faster, safer and full-featured experience.

Renew Your Account

Thanks for using service

Regards,

Customer Member Service"

Delete

January 9, 2018 at 6:37 AM by
"Microsoft Account Will Shut Down" Phishing Scams
info

Here is another scam:

"Van: E_mail Account team <wissam-akl@hotmail.de>

Datum: 09-01-18 11:37 (GMT 01:00)

Aan: Microsoft-Konto-Team <account-security-noreply@accountprotection.microsoft.com>

Onderwerp: ACCOUNT WILL SHUT DOWN SOON (Final Warning Verification Alert)

E_mail Final Warning Verification Alert

This is to inform you that on 9th Jan 2018,We will discontinue support on your account and security.

If you choose not to renew your account now we will shut down your account and you will no longer have access to your email and many of the latest features for improved, conversations, contacts and attachments etc.

Take a minute to renew your account for a faster, safer and full-featured experience.

Renew Your Account

Thanks for using service

Regards,

Customer Member Service"

Delete

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Online Threat Alerts Security Tips

Pay the safest way

Credit cards are the safest way to pay for online purchases because you can dispute the charges if you never get the goods or services or if the offer was misrepresented. Federal law limits your liability to $50 if someone makes unauthorized charges to your account, and most credit card issuers will remove them completely if you report the problem promptly.

Guard your personal information

In any transaction you conduct, make sure to check with your state or local consumer protection agency and the Better Business Bureau (BBB) to see if the seller, charity, company, or organization is credible. Be especially wary if the entity is unfamiliar to you. Always call the number found on a website’s contact information to make sure the number legitimately belongs to the entity you are dealing with.

Be careful of the information you share

Never give out your codes, passwords or personal information, unless you are sure of who you're dealing with

Know who you’re dealing with

Crooks pretending to be from companies you do business with may call or send an email, claiming they need to verify your personal information. Don’t provide your credit card or bank account number unless you are actually paying for something and know who you are sending payment to. Your social security number should not be necessary unless you are applying for credit. Be especially suspicious if someone claiming to be from a company with whom you have an account asks for information that the business already has.

Check your accounts

Regularly check your account transactions and report any suspicious or unauthorised transactions.

Don’t believe promises of easy money

If someone claims that you can earn money with little or no work, get a loan or credit card even if you have bad credit, or make money on an investment with little or no risk, it’s probably a scam. Oftentimes, offers that seem too good to be true, actually are too good to be true.

Do not open email from people you don’t know

If you are unsure whether an email you received is legitimate, try contacting the sender directly via other means. Do not click on any links in an email unless you are sure it is safe.

Think before you click

If an email or text message looks suspicious, don’t open any attachments or click on the links.

Verify urgent requests or unsolicited emails, messages or phone calls before you respond

If you receive a message or a phone call asking for immediate action and don't know the sender, it could be a phishing message.

Be careful with links and new website addresses

Malicious website addresses may appear almost identical to legitimate sites. Scammers often use a slight variation in spelling or logo to lure you. Malicious links can also come from friends whose email has unknowingly been compromised, so be careful.

Secure your personal information

Before providing any personal information, such as your date of birth, Social Security number, account numbers, and passwords, be sure the website is secure.

Stay informed on the latest cyber threats

Keep yourself up to date on current scams by visiting this website daily.

Use Strong Passwords

Strong passwords are critical to online security.

Keep your software up to date and maintain preventative software programs

Keep all of your software applications up to date on your computers and mobile devices. Install software that provides antivirus, firewall, and email filter services.

Update the operating systems on your electronic devices

Make sure your operating systems (OSs) and applications are up to date on all of your electronic devices. Older and unpatched versions of OSs and software are the target of many hacks. Read the CISA security tip on Understanding Patches and Software Updates for more information.

What if You Got Scammed?

Stop Contact With The Scammer

Hang up the phone. Do not reply to emails, messages, or letters that the scammer sends. Do not make any more payments to the scammer. Beware of additional scammers who may contact you claiming they can help you get your lost money back.

Secure Your Finances

  • Report potentially compromised bank account, credit or debit card information to your financial institution(s) immediately. They may be able to cancel or reverse fraudulent transactions.
  • Notify the three major credit bureaus. They can add a fraud alert to warn potential credit grantors that you may be a victim of identity theft. You may also want to consider placing a free security freeze on your credit report. Doing so prevents lenders and others from accessing your credit report entirely, which will prevent them from extending credit:

Check Your Computer

If your computer was accessed or otherwise affected by a scam, check to make sure that your anti-virus is up-to-date and running and that your system is free of malware and keylogging software. You may also need to seek the help of a computer repair company. Consider utilizing the Better Business Bureau’s website to find a reputable company.

Change Your Account Passwords

Update your bank, credit card, social media, and email account passwords to try to limit further unauthorized access. Make sure to choose strong passwords when changing account passwords.

Report The Scam

Reporting helps protect others. While agencies can’t always track down perpetrators of crimes against scammers, they can utilize the information gathered to record patterns of abuse which may lead to action being taken against a company or industry.

Report your issue to the following agencies based on the nature of the scam:

  • Local Law Enforcement: Consumers are encouraged to report scams to their local police department or sheriff’s office, especially if you lost money or property or had your identity compromised.
  • Federal Trade Commission: Contact the Federal Trade Commission (FTC) at 1-877-FTC-HELP (1-877-382-4357) or use the Online Complaint Assistant to report various types of fraud, including counterfeit checks, lottery or sweepstakes scams, and more.
  • Identitytheft.gov: If someone is using your personal information, like your Social Security, credit card, or bank account number, to open new accounts, make purchases, or get a tax refund, report it at www.identitytheft.gov. This federal government site will also help you create your Identity Theft Report and a personal recovery plan based on your situation. Questions can be directed to 877-ID THEFT.

How To Recognize a Phishing Scam

Scammers use email or text messages to try to steal your passwords, account numbers, or Social Security numbers. If they get that information, they could get access to your email, bank, or other accounts. Or they could sell your information to other scammers. Scammers launch thousands of phishing attacks like these every day — and they’re often successful.

Scammers often update their tactics to keep up with the latest news or trends, but here are some common tactics used in phishing emails or text messages:

Phishing emails and text messages often tell a story to trick you into clicking on a link or opening an attachment. You might get an unexpected email or text message that looks like it’s from a company you know or trust, like a bank or a credit card or utility company. Or maybe it’s from an online payment website or app. The message could be from a scammer, who might

  • say they’ve noticed some suspicious activity or log-in attempts — they haven’t
  • claim there’s a problem with your account or your payment information — there isn’t
  • say you need to confirm some personal or financial information — you don’t
  • include an invoice you don’t recognize — it’s fake
  • want you to click on a link to make a payment — but the link has malware
  • say you’re eligible to register for a government refund — it’s a scam
  • offer a coupon for free stuff — it’s not real

About Online Threat Alerts (OTA)

Online Threat Alerts or OTA is an anti-cybercrime community that started in 2012. OTA alerts the public to cyber crimes and other web threats.

By alerting the public, we have prevented a lot of online users from getting scammed or becoming victims of cybercrimes.

With the ever-increasing number of people going online, it important to have a community like OTA that continuously alerts or protects those same people from cyber-criminals, scammers and hackers, who are every day finding new ways of carrying out their malicious activities.

Online users can help by reporting suspicious or malicious messages or websites to OTA. And, if they want to determine if a message or website is a threat or scam, they can use OTA's search engine to search for the website or parts of the message for information.

Help maintain Online Threat Alerts (OTA).

"Microsoft Account Will Shut Down" Phishing Scams