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Beware of "AT&T Online Account De-activated and Upgrade" Phishing Scams

Beware of "AT&T Online Account De-activated and Upgrade" Phishing Scams

The email message below, which claims recipients' AT&T accounts have been deactivated is a phishing scam being used by cybercriminals to target AT&T customers. The phishing scam tricks AT&T customers into clicking on the link in it, which goes to a fake AT&T website that will ask visitors to sign-in. Once visitors attempt to sign into the fake website with their AT&T credentials, the information will be sent to the cybercriminals behind the phishing scam.


The "AT&T Online Account De-activated and Upgrade" Phishing Scam

From: "At&t Online Service" <dharmacasey@my.unt.edu>

Date: September 22, 2017 at 13:04:22 CDT

Subject: At&t Online Account De-activated - ACTION REQUIRED

Reply-To: sall204@outlook.com

Your At&t Online Account De-activated

Dear Valued Customer,

A new upgrade for your AT&T account is ready.

Your current service has been De-activated.

Service: DirecTV, Internet and Phone

Upgrade Date: 09/22/2017

Service Number: 787GHD3783BB

Updated Mail: 07.039.330.2

Log in to myAT&T and manage your account online. There you can view your account details, payment history, make a payment, and more.

Log in

Not yet registered for myAT&T online account management? Register now

Thank you for choosing AT&T. We value your business and look forward to serving you!

Thank you,



All replies are automatically deleted. For questions regarding this message, refer to the contact information listed above.

© 2017 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property of their respective owners.

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Once the cybercriminals have received the stolen AT&T credentials, they will use it to hijack their potential victims’ accounts and use the accounts fraudulently. This is why AT&T customers should never click on links in email messages to sign into their accounts, they should instead, go directly to https://www.att.com/ and sign into their email accounts from there. If there is someone that needs to be done their accounts, they will be notified after signing in.

AT&T customers who have been tricked by the phishing scam are asked to contact AT&T for help.

Please share what you know or ask a question about this article by leaving a comment below. Also, check the comment section below for additional information, if there is any.

Remember to forward suspicious, malicious, or phishing email messages to us at the following email address: info@onlinethreatalerts.com

Also, report missing persons, scams, untrustworthy, or fraudulent websites to us. Tell us why you consider the websites untrustworthy or fraudulent.

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