Beware of "2018 Microsoft New Email Update" Phishing Email Scams

Beware of "2018 Microsoft New Email Update" Phishing Email Scams

There is no "2018 Microsoft New Email Update". Therefore, Microsoft users who have received the email message below, which claims that the processing of incoming emails on their accounts will be stopped since they have refused to upgrade their accounts, are asked to delete it. This is because the email is a phishing scam being sent by cybercriminals to steal Microsoft Hotmail, Live or Outlook usernames and passwords. The fake email message tricks the recipients into visiting a phishing website where they will be asked to sign into their accounts, but any attempt to sign-in to the phishing website will result in their account credentials being sent to the cyber criminals behind the phishing email message.

Please continue reading below.

Sample of the "2018 Microsoft New Email Update" Phishing Email

From: microsoft.com account team <rajeevsri@hotmail.com>

Sent: Tuesday, January 9, 2018 10:44 AM

To: info@servicelubo.com


Your Services Agreement and Privαcy Statement made clearer

Dear user

This is to notify you for the final time that we have stopped processing incoming emails on your account

since you have refused to upgrade your account and we might be forced to lock up your account if this notice is ignored.

1. Upgrademy email

2. Youcan also add more security features

This is to improve our service quality. We are sorry for inconveniences

Case number: 894162450

Property: Account Security

Copyright 2018 Inc., Windows Live ID Customer Support.

The link in the email message goes to a fake Microsoft Hotmail website, which will attempt to trick the potential victims into entering their usernames and passwords on it. If the potential victims enter their Microsoft Outlook, Hotmail, Live usernames, and passwords on the fake website, the information will be sent to the cyber-criminals behind the email scam, who will use the information to hijack the victims' accounts.

If you receive email messages like these, please go directly to your email account instead of clicking on the links in the email messages. If there is anything wrong with your account or something needs to be done to it, it will be shown to you after you have signed into your account. If you were tricked by one of these malicious phishing scams, please change your Hotmail, Live or Outlook immediately. If you are unable to, click here to report it to Microsoft.

Please continue reading below.

Please share what you know or ask a question about this article by leaving a comment below. Also, check the comment section below for additional information, if there is any.

Remember to forward suspicious, malicious, or phishing email messages to us at the following email address: info@onlinethreatalerts.com

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Comments, Questions and Reviews
(Total: 19)

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  • Posted: Aug 13, 2018 at 4:12 AM by an anonymous user from or near: Johannesburg, Gauteng, South Africa

    We got this email regarding our account:

    "From: Mail Administrator
    Date: 13 August 2018 at 10:22:39 SAST

    Hello ........co.za,

    Due to the recent system upgrade,your mailbox of .co.za has been blacklisted from our mail service.

    Follow the instruction below to upgrade your account within 24 hours of receiving this mail to avoid disconnection.


    We hope to serve you better.
    Mailbox Administrator"

    Links goes to : hxxps://fkaskfcaji.co.uk

    Please be carefull


  • Posted: Aug 10, 2018 at 1:10 PM by an anonymous user from or near: Colorado Springs, Colorado, United States

    When I try to access my Outlook a popup request for password appears. I have not responded to this; however, when I close the popup and try to access Outlook again I get same popup.

    Is this legitimate request? Please respond immediately.


    • Posted: Aug 10, 2018 at 1:14 PM by info

      Go directly to www.outlook.com and sign into your account from there. This will ensure that you are not on some fake website.


  • Posted: Jul 5, 2018 at 8:00 PM by an anonymous user from or near: Catskill, New York, United States

    Here is another scam:

    "Microsoft Disconnection Notice

    Your security info update is still pending!
    Your Mailbox will expire on july 7th, 2018.
    We are currently updating the Windows Services Agreement and Privacy Statement . Kindly keep your security info updated.
    Update Now
    Thank you for using our services.

    We respect your privacy"


  • Posted: Jul 2, 2018 at 3:58 AM by an anonymous user from or near: Wrexham, Wales, United Kingdom

    Look at the sender's address to see if it is a scam. It is usually from a place unconnected with the source it claims to be from. After using a university's server.


  • Posted: Jun 29, 2018 at 6:49 PM by an anonymous user from or near: Roberta, Nova Scotia, Canada

    I received this email and opened a microsoft account with a ? new password. Was this real or a scam? If a scam how do I protect my e-mails and passwords now? I did confirm that it was me.

    I don't think I ever had a microsoft acct. before.

    "Microsoft account team Unsubscribe
    Jun 28 (1 day ago)
    to me
    Microsoft account
    Unusual sign-in activity
    We detected something unusual about a recent sign-in to the Microsoft account wi*****@gmail.com.

    Sign-in details
    Country/region: United States
    IP address:
    Date: 6/28/2018 10:13 PM (GMT)
    Platform: Windows
    Browser: Internet Explorer
    Please go to your recent activity page to let us know whether or not this was you. If this wasn't you, we'll help you secure your account. If this was you, we'll trust similar activity in the future.

    Review recent activity
    To opt out or change where you receive security notifications, click here.
    The Microsoft account team"


  • Posted: May 28, 2018 at 5:45 PM by an anonymous user from or near: Laguna Niguel, California, United States

    I got 3 calls today coming from a phone listed to Gerald Ridder (402)454-3457 claiming that 2 other people were on my computer & they told me I was being hacked.

    They told me to type things into my computer--they were foreign & hard to understand so I refused to go further. They seemed angry at me & I told them not to call again.

    I then ran my professional spy scan & made sure no one new was auto added to my contact list. They said hey were Microsoft techs?


  • Posted: May 17, 2018 at 3:32 PM by an anonymous user from or near: Buffalo, New York, United States

    I have received this email twice today. Is it legit?

    "Microsoft account
    Security alert
    We think that someone else might have accessed the Microsoft account da*****@msn.com. When this happens, we require you to verify your identity with a security challenge and then change your password the next time you sign in.

    If someone else has access to your account, they have your password and might be trying to access your personal information or send junk email.
    If you haven't already recovered your account, we can help you do it now.

    Recover account

    Learn how to make your account more secure.
    The Microsoft account team


    • Posted: May 17, 2018 at 4:05 PM by info

      We cannot tell if the message is legitimate because it is text-only. Please forward the actual email to us.

      Or, just go to www.outlook.com, sign into your account and change your password.


  • Posted: May 2, 2018 at 9:50 AM by an anonymous user from or near: Austin, Texas, United States

    I received a pop up stating my micro acct malware. Gave a number to call when I called some guy says hello. I asked what company he was with, he asked why I was calling. So I hung up.


    • Posted: May 2, 2018 at 10:40 AM by info

      It is a scam, just ignore.


  • Posted: Apr 18, 2018 at 9:00 AM by an anonymous user from or near: Sunnyvale, California, United States

    My checking account has been compromised both in April and March 2018, following has occurred
    Someone using my bank check card, Purchase, MICROSOFT *Xbox 800-642-7676 WA 4/03/18
    card 15 #9798 for charges of $27,04, eight to 10 times I had to close this account have you heard this one before? I Really got cammed


    • Posted: Apr 18, 2018 at 12:34 PM by info

      Yes, 800-642-7676 is a fake Microsoft telephone number being used by online scammers to trick their potential victims into giving them their account credentials and credit card information. So, maybe you were tricked by the same scammers.


  • Posted: Mar 21, 2018 at 1:56 PM by an anonymous user from or near: Nashville, Tennessee, United States

    Alex from Microsoft (718-233-6301) has informed me that Microsoft has been monitoring my computer. Supposedly, my computer has a virus that is "messing up" Microsoft's server.


    • Posted: Mar 21, 2018 at 2:41 PM by info

      It is a scam, Microsoft technical support does not call customers.


  • Posted: Feb 22, 2018 at 8:36 AM by an anonymous user from or near: Portland, Oregon, United States

    I have recognized more obvious scam email pertaining to this issue, but this one seems real... or is it? Is this copied below a phishing scam?

    Also, is it true that there is an actual update out there for Hotmail or outlook that we are forced to pay for or else lose our accounts?

    Thank you for any clarification or confirmation on this issue.
    Below is a copy of the latest email I received, it coincides with 'Microsoft AD sent separately:

    "Your Services Agreement and Privαcy Statement made clearer
    Dear User,

    This is to inform you that Microsοft Outloοk will discontinue suppοrt on your accοunt and security.

    and you will no longer have access to many of the latest features for improved, conversations, contacts and attαchments.

    Take a minute to updαte your accοunt for a faster, safer and full-featured Microsοft Outloοk experience.

    Updαte Your Accοunt


    Outloοk.com Team

    Microsοft respects your privαcy. Review our οnline Privαcy Statement"


    • Posted: Feb 22, 2018 at 8:46 AM by info

      The email is a scam. And, there are no such updates.


  • Posted: Feb 12, 2018 at 5:00 PM by an anonymous user from or near: Burlington, Connecticut, United States

    I have a suspicious email from Microsoft Team telling me I must purchase additional storage at once or my sending & receiving of email will be stopped!
    Is this a phishing scam? I have not clicked on the tab to open. Please advise asap.


    • Posted: Feb 12, 2018 at 10:27 PM by info

      It is a scam.


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