"2018 Microsoft New Email Update" Phishing Email Scams

2018 Microsoft New Email Update Phishing Email Scams

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There is no "2018 Microsoft New Email Update". Therefore, Microsoft users who have received the email message below, which claims that the processing of incoming emails on their accounts will be stopped since they have refused to upgrade their accounts, are asked to delete it. This is because the email is a phishing scam being sent by cybercriminals to steal Microsoft Hotmail, Live or Outlook usernames and passwords. The fake email message tricks the recipients into visiting a phishing website where they will be asked to sign into their accounts, but any attempt to sign-in to the phishing website will result in their account credentials being sent to the cyber criminals behind the phishing email message.

Sample of the "2018 Microsoft New Email Update" Phishing Email

From: microsoft.com account team <rajeevsri@hotmail.com>

Sent: Tuesday, January 9, 2018 10:44 AM

To: info@servicelubo.com


Your Services Agreement and Privαcy Statement made clearer

Dear user

This is to notify you for the final time that we have stopped processing incoming emails on your account

since you have refused to upgrade your account and we might be forced to lock up your account if this notice is ignored.

1. Upgrademy email

2. Youcan also add more security features

This is to improve our service quality. We are sorry for inconveniences

Case number: 894162450

Property: Account Security

Copyright 2018 Inc., Windows Live ID Customer Support.

The link in the email message goes to a fake Microsoft Hotmail website, which will attempt to trick the potential victims into entering their usernames and passwords on it. If the potential victims enter their Microsoft Outlook, Hotmail, Live usernames, and passwords on the fake website, the information will be sent to the cyber-criminals behind the email scam, who will use the information to hijack the victims' accounts.

If you receive email messages like these, please go directly to your email account instead of clicking on the links in the email messages. If there is anything wrong with your account or something needs to be done to it, it will be shown to you after you have signed into your account. If you were tricked by one of these malicious phishing scams, please change your Hotmail, Live or Outlook immediately. If you are unable to, click here to report it to Microsoft.

Note: Some of the names, addresses, email addresses, telephone numbers or other information in samples on this website may have been impersonated or spoofed.

Please share what you know or ask a question about this article by leaving a comment below. Check the comment section below for additional information, if there is any. Remember to forward suspicious, malicious, or phishing email messages to us at the following email address: info@onlinethreatalerts.com. And, report missing persons, scams, untrustworthy, or fraudulent websites to us. Tell us why you consider the websites untrustworthy or fraudulent. Also, to quickly find answers to your questions, use our search engine.

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Comments, Questions, Answers, or Reviews
(Total: 26)

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  • October 17, 2019 at 9:22 AM by info

    Got this?

    "From: MICROSOF SERVICE <kohlent@msn.com>

    Sent: 17 October 2019 10:08:34


    Dear user ID ()

    This is to notify you for the final time that we have stopped processing incoming email and files on your account, since you have refused to upgrade your account to our new service and we will be forced to De-activate your account if this notice is ignored.Please take a second to update your account below.

    Update Here

    This restriction will be disabled immediately we confirm your security update is successful.

    Your security is our primary concern.


    E-mail Security Team"

  • October 1, 2019 at 11:29 AM by info

    "From: Microsoft Out look <cn_sobredosis@hotmail.com>

    Date: 2019-09-30 9:11 AM (GMT-05:00)

    To: member_service@outlook.com

    Subject: 🚩FINAL WARNING: Microsoft E-mail Update.

    Microsoft Update Required

    Our record indicates that your account has been compromised and all security features disabled to close down your account.

    This means that if you don't update your account, you will not be able to send and receive emails again

    You will no longer have access to many of our latest features for improved Conversations, Contacts and Attachments.

    Update your account now

    Note: Failure to update your account might lead to permanent deactivation of your account


    The Security team."

    Here is another scam.

  • July 6, 2019 at 11:20 AM by an anonymous user from: Toronto, Ontario, Canada


    I thought it pretty awful, that many people commenting in the link above were telling others, that the scam e-mail below is actually from Microsoft.

    I just received it and shudder to think how many folks have fallen for it and compromised themselves and worse yet, may have gone to the site above and believed those idiots who said it was a legitimate Microsoft message.

    - -


    Your Services Agreement made clearer


    You are receiving this email because we are updating the Microsoft Services Agreement, which applies to one or more Microsoft products or services you use. We’re making these updates to clarify our terms and ensure that they remain transparent for you, as well as to cover new Microsoft products, services and features.

    The Microsoft Services Agreement is an agreement between you and Microsoft (or one of its affiliates) that governs your use of Microsoft consumer online products and services.

    You can read the entire Microsoft Services Agreement here. You can also learn more about these updates on our FAQ page here, including a summary of the most notable changes. The updates to the Microsoft Services Agreement will take effect on Aug‍ust 3‍0, 20‍19. If you continue to use our products and services on or after Aug‍ust 3‍0, 20‍19, you are agreeing to the updated Microsoft Services Agreement.

    If you do not agree, you can choose to discontinue using the products and services by closing your Microsoft accounts before these terms become effective. If you are a parent or guardian, you are responsible for your child’s or teenager’s use of Microsoft products and services, including purchases.

    Thank you for using Microsoft products and services.

  • March 7, 2019 at 5:58 AM by an anonymous user from: Ashburn, Virginia, United States

    Help me. I think I am being targeted for a phishing scam.

    • March 7, 2019 at 6:50 AM by info

      Just ignore or delete the emails. And, never click on links to sign into your online accounts.

      For example:

      Always go directly to outlook.com or hotmail.com and sign into your account from there. If there are any important notification or upgrade, you will be alerted after signing in.

  • February 21, 2019 at 9:46 PM by an anonymous user from: Blooming Grove, New York, United States

    I received this email. Is it a scam?

    "Your account will be deactivated

    This message was identified as spam. We'll delete it after 10 days. It's not spam | Show blocked content

    🔔Hotmail Account Team🔔 <Account-Team@hotmaiil.com>

    Thu 2/21/2019 5:28 PM

    Hotmail account

    Unusual sign-in activity

    This is to inform you that your request on: 02/21/2019 10:25:39.AM. to remove your account ilo


    from Hotmail Customer Care server has been approved and will initiate in one hour from the exact time you open this message. Regards.

    ignore this message to continue with email removal or


    If this deactivation was not requested by you

    Please reply us.

    Thank you,

    Microsoft Account"

    • February 22, 2019 at 2:33 AM by info

      Yes, it is a scam.

  • August 13, 2018 at 4:12 AM by an anonymous user from: Moka, Plaines Wilhems, Mauritius

    We got this email regarding our account:

    "From: Mail Administrator <ms-oxprotp@mssimple.apcprd01.prdexchangpe11.net>

    Date: 13 August 2018 at 10:22:39 SAST

    Hello .co.za,

    Due to the recent system upgrade,your mailbox of .co.za has been blacklisted from our mail service.

    Follow the instruction below to upgrade your account within 24 hours of receiving this mail to avoid disconnection.


    We hope to serve you better.


    Mailbox Administrator"

    Links goes to : hxxps://fkaskfcaji.co.uk

    Please be carefull

  • August 10, 2018 at 1:10 PM by an anonymous user from: Colorado Springs, Colorado, United States

    When I try to access my Outlook a popup request for password appears. I have not responded to this; however, when I close the popup and try to access Outlook again I get same popup.

    Is this legitimate request? Please respond immediately.


    • August 10, 2018 at 1:14 PM by info

      Go directly to www.outlook.com and sign into your account from there. This will ensure that you are not on some fake website.

  • July 5, 2018 at 8:00 PM by an anonymous user from: Catskill, New York, United States

    Here is another scam:

    "Microsoft Disconnection Notice

    Your security info update is still pending!

    Your Mailbox will expire on july 7th, 2018.

    We are currently updating the Windows Services Agreement and Privacy Statement . Kindly keep your security info updated.

    Update Now


    Thank you for using our services.

    We respect your privacy"

  • July 2, 2018 at 3:58 AM by an anonymous user from: London, England, United Kingdom

    Look at the sender's address to see if it is a scam. It is usually from a place unconnected with the source it claims to be from. After using a university's server.

  • June 29, 2018 at 6:49 PM by an anonymous user from: Cape Breton, Nova Scotia, Canada

    I received this email and opened a microsoft account with a ? new password. Was this real or a scam? If a scam how do I protect my e-mails and passwords now? I did confirm that it was me.

    I don't think I ever had a microsoft acct. before.

    "Microsoft account team <account-security-noreply@accountprotection.microsoft.com> Unsubscribe

    Jun 28 (1 day ago)

    to me

    Microsoft account

    Unusual sign-in activity

    We detected something unusual about a recent sign-in to the Microsoft account wi*@gmail.com.

    Sign-in details

    Country/region: United States

    IP address:

    Date: 6/28/2018 10:13 PM (GMT)

    Platform: Windows

    Browser: Internet Explorer

    Please go to your recent activity page to let us know whether or not this was you. If this wasn't you, we'll help you secure your account. If this was you, we'll trust similar activity in the future.

    Review recent activity

    To opt out or change where you receive security notifications, click here.


    The Microsoft account team"

  • May 28, 2018 at 5:45 PM by an anonymous user from: Cleveland, Ohio, United States

    I got 3 calls today coming from a phone listed to Gerald Ridder (402)454-3457 claiming that 2 other people were on my computer & they told me I was being hacked.

    They told me to type things into my computer-they were foreign & hard to understand so I refused to go further. They seemed angry at me & I told them not to call again.

    I then ran my professional spy scan & made sure no one new was auto added to my contact list. They said hey were Microsoft techs?

  • May 17, 2018 at 3:32 PM by an anonymous user from: Buffalo, New York, United States

    I have received this email twice today. Is it legit?

    "Microsoft account

    Security alert

    We think that someone else might have accessed the Microsoft account da*@msn.com. When this happens, we require you to verify your identity with a security challenge and then change your password the next time you sign in.

    If someone else has access to your account, they have your password and might be trying to access your personal information or send junk email.

    If you haven't already recovered your account, we can help you do it now.

    Recover account

    Learn how to make your account more secure.


    The Microsoft account team

    • May 17, 2018 at 4:05 PM by info

      We cannot tell if the message is legitimate because it is text-only. Please forward the actual email to us.

      Or, just go to www.outlook.com, sign into your account and change your password.

  • May 2, 2018 at 9:50 AM by an anonymous user from: Indianapolis, Indiana, United States

    I received a pop up stating my micro acct malware. Gave a number to call when I called some guy says hello. I asked what company he was with, he asked why I was calling. So I hung up.

    • May 2, 2018 at 10:40 AM by info

      It is a scam, just ignore.

  • April 18, 2018 at 9:00 AM by an anonymous user from: Sunnyvale, California, United States

    My checking account has been compromised both in April and March 2018, following has occurred

    Someone using my bank check card, Purchase, MICROSOFT *Xbox 800-642-7676 WA 4/03/18

    card 15 #9798 for charges of $27,04, eight to 10 times I had to close this account have you heard this one before? I Really got cammed

    • April 18, 2018 at 12:34 PM by info

      Yes, 800-642-7676 is a fake Microsoft telephone number being used by online scammers to trick their potential victims into giving them their account credentials and credit card information. So, maybe you were tricked by the same scammers.

  • March 21, 2018 at 1:56 PM by an anonymous user from: Chicago, Illinois, United States

    Alex from Microsoft (718-233-6301) has informed me that Microsoft has been monitoring my computer. Supposedly, my computer has a virus that is "messing up" Microsoft's server.

    • March 21, 2018 at 2:41 PM by info

      It is a scam, Microsoft technical support does not call customers.

  • February 22, 2018 at 8:36 AM by an anonymous user from: Troutdale, Oregon, United States

    I have recognized more obvious scam email pertaining to this issue, but this one seems real. or is it? Is this copied below a phishing scam?

    Also, is it true that there is an actual update out there for Hotmail or outlook that we are forced to pay for or else lose our accounts?

    Thank you for any clarification or confirmation on this issue.

    Below is a copy of the latest email I received, it coincides with 'Microsoft AD sent separately:

    "Your Services Agreement and Privαcy Statement made clearer

    Dear User,

    This is to inform you that Microsοft Outloοk will discontinue suppοrt on your accοunt and security.

    and you will no longer have access to many of the latest features for improved, conversations, contacts and attαchments.

    Take a minute to updαte your accοunt for a faster, safer and full-featured Microsοft Outloοk experience.

    Updαte Your Accοunt


    Outloοk.com Team

    Microsοft respects your privαcy. Review our οnline Privαcy Statement"

    • February 22, 2018 at 8:46 AM by info

      The email is a scam. And, there are no such updates.

  • February 12, 2018 at 5:00 PM by an anonymous user from: Newark, New Jersey, United States

    I have a suspicious email from Microsoft Team telling me I must purchase additional storage at once or my sending & receiving of email will be stopped!

    Is this a phishing scam? I have not clicked on the tab to open. Please advise asap.


    • February 12, 2018 at 10:27 PM by info

      It is a scam.

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"2018 Microsoft New Email Update" Phishing Email Scams