Is "Icool Deals" an Untrustworthy Online Store?

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Updated: Oct. 10, 2018 2018-10-10T10:35:40
Posted: Oct. 10, 2018 2018-10-10T10:33:05
Online Threat Alerts (OTA)

"Icool Deals" at icool-deals.com appears to be an untrustworthy online store because their "McAfee Secure" and "TRUSTe Verified" seals are fakes. A Trust seal on a website indicates that the website has been vetted and deemed trustworthy. Also, I cannot determine where the website is located and who is operating it. And, I would never use my credit card on a website that I have no information about.

Is Icool Deals an Untrustworthy Online Store?

"Icool Deals" at www.icool-deals.com

support@icool-deals.com

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April 25, 2019 at 11:41 PM by an anonymous user from: Toronto, Ontario, Canada
They deducted 108.00US dollars from my account .. As of today haven't received my watch... and I can't seem to locate them
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December 20, 2018 at 8:59 PM by an anonymous user from: Melbourne, Victoria, Australia
Had the same experience with this watch. Thankfully I paid via PayPal and they have come to the party with a FULL refund as soon as I return the $2 watch they sent instead!
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- April 25, 2019 at 11:37 PM by an anonymous user from: Toronto, Ontario, Canada
  They deducted 108.00US dollars from my account .. As of today haven't received my watch.
  remove
December 19, 2018 at 7:28 PM by Soulsinger from: Needham, Massachusetts, United States
This is a COMPLETE SCAM! I am in the EXACT SAME situation as the previous person explained in their comment! I’m FURIOUS! I want to sue them just to sink them! I’m I also just went to the site and sure enough, they removed the “Dagadam Watch” that they were advertising. However, I had taken a screenshot of the original order which clearly shows Their false advertising of an authentic Dagadam.
FAKE Dagadam Watch
Good Afternoon,
I just received the FAKE “Dagadam” watch I ordered. The watch you are advertising as a “Dagadam” is not even close to the watch you are falsely advertising! You even have PIRATED Dagadam’s videos into your advertisement!?
This is a COMPLETE SCAM! 100% FALSE advertising and a total misrepresentation of what you actually ship to the customer.
I will be writing this as a review on your site as well as calling the Better Business Burea!
For almost three weeks I’ve been patiently and excitedly awaiting, preying it would arrive before Thanksgiving as it is also my nephew’s birthday and now I won’t have a gift for him because I’m definitely not giving him the piece of junk that I received. I’ll also be contacting Dagadam to make them aware of your “Bait n’ Switch” and that you are using THEIR actual video(s) To convince your customers they are buying an ACTUAL Dagadam!
This is ABSOLUTELY UNACCEPTABLE & illegal!
BECAUSE of this “COMPLETE FRAUD”, You should DO THE RIGHT THING and: Give me a total refund ASAP, cover the return shipping and over-night me an actual Dagadam Watch; If you do THE RIGHT THING, and in case you call this “a logistical error and I was shipped the wrong watch unintentionally.” I will update my customer review with praise on how you handled this issue from here.
Also, you should know that I actually test & review tech products on many sites and I will have no choice but to put this horrible review on every review site that I am part of...
Given the circumstances of this utter FAILURE and in the “Holiday Spirit”, I truly hope you clearly understand the seriousness of this matter and I’d expect this “Resolution” to be EXPEDITED TODAY.
I thank you in advance for your assistance in promptly RESOLVING this issue and expect to hear from you today, please! Please scroll down to view the order confirmation page, as well as 10 photos which CLEARLY show this is NOT EVEN REMOTELY CLOSE to what you are falsely advertising
“Happy Holidays”...
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November 29, 2018 at 6:07 PM by an anonymous user from: Fort Lauderdale, Florida, United States
Yes, it is a scam. They take your order in Canada, buys a cheap similar item from China and have it sent to you. They return policy gives you 3 days to return it, and please, not to the sender address because that is some unknown seller from China.
They gave me an address in Australia and they require a tracking number. The shipping is so expensive, and to return a cheap item that I did not want to take a chance.
I sent them pictures of a cheap $5 watch that I received, and I was told that if "I am not happy with the product, I can return it". They don't give you an RMA number, "they will track it with the shipping tracking number".
I am doing a video of the piece of S***T item received and I am posting it on youtube, perhaps some other soul is not taken for a ride like I did.
Paypal is no help either, they want to see return shipping records and they will reimburse "up to $30" only.
Juan S.
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- December 19, 2018 at 7:12 PM by Soulsinger from: Needham, Massachusetts, United States
  Same EXACT thing happened to me. Please see my info in the Comments section! Can’t we get a lawyer and sue these scammers?!
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  - December 19, 2018 at 7:21 PM by info
    They are hard to find because they are operating in foreign countries and use technology to cover their trace.
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