Is "Icool Deals" an Untrustworthy Online Store?

"Icool Deals" at appears to be an untrustworthy online store because their "McAfee Secure" and "TRUSTe Verified" seals are fakes. A Trust seal on a website indicates that the website has been vetted and deemed trustworthy. Also, I cannot determine where the website is located and who is operating it. And, I would never use my credit card on a website that I have no information about.

Is Icool Deals an Untrustworthy Online Store?

"Icool Deals" at

"Icool Deals" at

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Comments (Total: 7)

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April 25, 2019 at 11:41 PM by
Is "Icool Deals" an Untrustworthy Online Store?
an anonymous user from: Toronto, Ontario, Canada

They deducted 108.00US dollars from my account .. As of today haven't received my watch... and I can't seem to locate them


December 20, 2018 at 8:59 PM by
Is "Icool Deals" an Untrustworthy Online Store?
an anonymous user from: Melbourne, Victoria, Australia

Had the same experience with this watch. Thankfully I paid via PayPal and they have come to the party with a FULL refund as soon as I return the $2 watch they sent instead!


April 25, 2019 at 11:37 PM by
Is "Icool Deals" an Untrustworthy Online Store?
an anonymous user from: Toronto, Ontario, Canada

They deducted 108.00US dollars from my account .. As of today haven't received my watch.


December 19, 2018 at 7:28 PM by
Is "Icool Deals" an Untrustworthy Online Store?
Soulsinger from: Needham, Massachusetts, United States

This is a COMPLETE SCAM! I am in the EXACT SAME situation as the previous person explained in their comment! I’m FURIOUS! I want to sue them just to sink them! I’m I also just went to the site and sure enough, they removed the “Dagadam Watch” that they were advertising. However, I had taken a screenshot of the original order which clearly shows Their false advertising of an authentic Dagadam.

FAKE Dagadam Watch

Good Afternoon,

I just received the FAKE “Dagadam” watch I ordered. The watch you are advertising as a “Dagadam” is not even close to the watch you are falsely advertising! You even have PIRATED Dagadam’s videos into your advertisement!?

This is a COMPLETE SCAM! 100% FALSE advertising and a total misrepresentation of what you actually ship to the customer.

I will be writing this as a review on your site as well as calling the Better Business Burea!

For almost three weeks I’ve been patiently and excitedly awaiting, preying it would arrive before Thanksgiving as it is also my nephew’s birthday and now I won’t have a gift for him because I’m definitely not giving him the piece of junk that I received. I’ll also be contacting Dagadam to make them aware of your “Bait n’ Switch” and that you are using THEIR actual video(s) To convince your customers they are buying an ACTUAL Dagadam!


BECAUSE of this “COMPLETE FRAUD”, You should DO THE RIGHT THING and: Give me a total refund ASAP, cover the return shipping and over-night me an actual Dagadam Watch; If you do THE RIGHT THING, and in case you call this “a logistical error and I was shipped the wrong watch unintentionally.” I will update my customer review with praise on how you handled this issue from here.

Also, you should know that I actually test & review tech products on many sites and I will have no choice but to put this horrible review on every review site that I am part of...

Given the circumstances of this utter FAILURE and in the “Holiday Spirit”, I truly hope you clearly understand the seriousness of this matter and I’d expect this “Resolution” to be EXPEDITED TODAY.

I thank you in advance for your assistance in promptly RESOLVING this issue and expect to hear from you today, please! Please scroll down to view the order confirmation page, as well as 10 photos which CLEARLY show this is NOT EVEN REMOTELY CLOSE to what you are falsely advertising

“Happy Holidays”...


November 29, 2018 at 6:07 PM by
Is "Icool Deals" an Untrustworthy Online Store?
an anonymous user from: Fort Lauderdale, Florida, United States

Yes, it is a scam. They take your order in Canada, buys a cheap similar item from China and have it sent to you. They return policy gives you 3 days to return it, and please, not to the sender address because that is some unknown seller from China.

They gave me an address in Australia and they require a tracking number. The shipping is so expensive, and to return a cheap item that I did not want to take a chance.

I sent them pictures of a cheap $5 watch that I received, and I was told that if "I am not happy with the product, I can return it". They don't give you an RMA number, "they will track it with the shipping tracking number".

I am doing a video of the piece of S***T item received and I am posting it on youtube, perhaps some other soul is not taken for a ride like I did.

Paypal is no help either, they want to see return shipping records and they will reimburse "up to $30" only.

Juan S.


December 19, 2018 at 7:12 PM by
Is "Icool Deals" an Untrustworthy Online Store?
Soulsinger from: Needham, Massachusetts, United States

Same EXACT thing happened to me. Please see my info in the Comments section! Can’t we get a lawyer and sue these scammers?!


December 19, 2018 at 7:21 PM by
Is "Icool Deals" an Untrustworthy Online Store?

They are hard to find because they are operating in foreign countries and use technology to cover their trace.


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Online Threat Alerts Security Tips

Pay the safest way

Credit cards are the safest way to pay for online purchases because you can dispute the charges if you never get the goods or services or if the offer was misrepresented. Federal law limits your liability to $50 if someone makes unauthorized charges to your account, and most credit card issuers will remove them completely if you report the problem promptly.

Guard your personal information

In any transaction you conduct, make sure to check with your state or local consumer protection agency and the Better Business Bureau (BBB) to see if the seller, charity, company, or organization is credible. Be especially wary if the entity is unfamiliar to you. Always call the number found on a website’s contact information to make sure the number legitimately belongs to the entity you are dealing with.

Be careful of the information you share

Never give out your codes, passwords or personal information, unless you are sure of who you're dealing with

Know who you’re dealing with

Crooks pretending to be from companies you do business with may call or send an email, claiming they need to verify your personal information. Don’t provide your credit card or bank account number unless you are actually paying for something and know who you are sending payment to. Your social security number should not be necessary unless you are applying for credit. Be especially suspicious if someone claiming to be from a company with whom you have an account asks for information that the business already has.

Check your accounts

Regularly check your account transactions and report any suspicious or unauthorised transactions.

Don’t believe promises of easy money

If someone claims that you can earn money with little or no work, get a loan or credit card even if you have bad credit, or make money on an investment with little or no risk, it’s probably a scam. Oftentimes, offers that seem too good to be true, actually are too good to be true.

Do not open email from people you don’t know

If you are unsure whether an email you received is legitimate, try contacting the sender directly via other means. Do not click on any links in an email unless you are sure it is safe.

Think before you click

If an email or text message looks suspicious, don’t open any attachments or click on the links.

Verify urgent requests or unsolicited emails, messages or phone calls before you respond

If you receive a message or a phone call asking for immediate action and don't know the sender, it could be a phishing message.

Be careful with links and new website addresses

Malicious website addresses may appear almost identical to legitimate sites. Scammers often use a slight variation in spelling or logo to lure you. Malicious links can also come from friends whose email has unknowingly been compromised, so be careful.

Secure your personal information

Before providing any personal information, such as your date of birth, Social Security number, account numbers, and passwords, be sure the website is secure.

Stay informed on the latest cyber threats

Keep yourself up to date on current scams by visiting this website daily.

Use Strong Passwords

Strong passwords are critical to online security.

Keep your software up to date and maintain preventative software programs

Keep all of your software applications up to date on your computers and mobile devices. Install software that provides antivirus, firewall, and email filter services.

Update the operating systems on your electronic devices

Make sure your operating systems (OSs) and applications are up to date on all of your electronic devices. Older and unpatched versions of OSs and software are the target of many hacks. Read the CISA security tip on Understanding Patches and Software Updates for more information.

What if You Got Scammed?

Stop Contact With The Scammer

Hang up the phone. Do not reply to emails, messages, or letters that the scammer sends. Do not make any more payments to the scammer. Beware of additional scammers who may contact you claiming they can help you get your lost money back.

Secure Your Finances

  • Report potentially compromised bank account, credit or debit card information to your financial institution(s) immediately. They may be able to cancel or reverse fraudulent transactions.
  • Notify the three major credit bureaus. They can add a fraud alert to warn potential credit grantors that you may be a victim of identity theft. You may also want to consider placing a free security freeze on your credit report. Doing so prevents lenders and others from accessing your credit report entirely, which will prevent them from extending credit:

Check Your Computer

If your computer was accessed or otherwise affected by a scam, check to make sure that your anti-virus is up-to-date and running and that your system is free of malware and keylogging software. You may also need to seek the help of a computer repair company. Consider utilizing the Better Business Bureau’s website to find a reputable company.

Change Your Account Passwords

Update your bank, credit card, social media, and email account passwords to try to limit further unauthorized access. Make sure to choose strong passwords when changing account passwords.

Report The Scam

Reporting helps protect others. While agencies can’t always track down perpetrators of crimes against scammers, they can utilize the information gathered to record patterns of abuse which may lead to action being taken against a company or industry.

Report your issue to the following agencies based on the nature of the scam:

  • Local Law Enforcement: Consumers are encouraged to report scams to their local police department or sheriff’s office, especially if you lost money or property or had your identity compromised.
  • Federal Trade Commission: Contact the Federal Trade Commission (FTC) at 1-877-FTC-HELP (1-877-382-4357) or use the Online Complaint Assistant to report various types of fraud, including counterfeit checks, lottery or sweepstakes scams, and more.
  • If someone is using your personal information, like your Social Security, credit card, or bank account number, to open new accounts, make purchases, or get a tax refund, report it at This federal government site will also help you create your Identity Theft Report and a personal recovery plan based on your situation. Questions can be directed to 877-ID THEFT.

How To Recognize a Phishing Scam

Scammers use email or text messages to try to steal your passwords, account numbers, or Social Security numbers. If they get that information, they could get access to your email, bank, or other accounts. Or they could sell your information to other scammers. Scammers launch thousands of phishing attacks like these every day — and they’re often successful.

Scammers often update their tactics to keep up with the latest news or trends, but here are some common tactics used in phishing emails or text messages:

Phishing emails and text messages often tell a story to trick you into clicking on a link or opening an attachment. You might get an unexpected email or text message that looks like it’s from a company you know or trust, like a bank or a credit card or utility company. Or maybe it’s from an online payment website or app. The message could be from a scammer, who might

  • say they’ve noticed some suspicious activity or log-in attempts — they haven’t
  • claim there’s a problem with your account or your payment information — there isn’t
  • say you need to confirm some personal or financial information — you don’t
  • include an invoice you don’t recognize — it’s fake
  • want you to click on a link to make a payment — but the link has malware
  • say you’re eligible to register for a government refund — it’s a scam
  • offer a coupon for free stuff — it’s not real

About Online Threat Alerts (OTA)

Online Threat Alerts or OTA is an anti-cybercrime community that started in 2012. OTA alerts the public to cyber crimes and other web threats.

By alerting the public, we have prevented a lot of online users from getting scammed or becoming victims of cybercrimes.

With the ever-increasing number of people going online, it important to have a community like OTA that continuously alerts or protects those same people from cyber-criminals, scammers and hackers, who are every day finding new ways of carrying out their malicious activities.

Online users can help by reporting suspicious or malicious messages or websites to OTA. And, if they want to determine if a message or website is a threat or scam, they can use OTA's search engine to search for the website or parts of the message for information.

Help maintain Online Threat Alerts (OTA).

Is "Icool Deals" an Untrustworthy Online Store?