Is "Super Savingz" an Untrustworthy Website?

I ordered a waist trainer. The ad said that I was only going to pay $4.96. I ordered it last night, and today I have a $44 charge on my bank account. I called them, and they insisted that they could not. The rep finally told me that she could offer me a 25% discount. I said no, because I have seen people post that they were able to get a refund.

I was at the park with my kids and decided to not further infuriate myself. I will be calling back on Monday to speak with a manager. Super, shady company.

I saw an advertisement for a moonlight pendant saying it was free except for shipping & handling (S&H) of $4.95.

Stupid me, decided the pendant was pretty & so I was willing to pay the S&H.

The site showed the free pendant was available for the next 5 minutes so I rushed to put in my data before the 5 minutes were up.

However, the site did not give me the opportunity to review my final order & the order was processed without final review.

I, then, received an email confirmation that didn't even have the pendant listed.

The email reflected the S&H but also showed a Lifetime VIP membership charge or $40.

I was in shock when I saw they were charging my credit card a total of $44.95.

The email said I have 24 hours to cancel the order so I sent them an email but did not receive a response.

This morning, 19 April 2019, I called the number listed & spoke to Kiara (Operator #446) & requested my order be cancelled.

She tried to say they can only refund me back the S&H. I stated I wanted the entire $44.95 back & she said they can only give me back a certain amount because I ordered the membership.

I told her I DID NOT order the membership.

I told her their website did not give me the opportunity to review my final order before submitting it or else I would not have placed the order if I had seen there was a membership fee.

I told her if I don't get my full refund, I will notify my bank to stop the payment because they are a fraud & they fraudulently charged me for something I didn't want or ordered.

I told them I will also report them as a fraud to the better business bureau.

I told them they put that 5 minute timer so people could rush to place their order in order to receive a free pendant & that this gave the opportunity for people to not see the additional membership charge.

She claimed she was going to speak to someone & put me on hold.

Anyway, they ended up sending me an email for the full refund of $44.95.

They said it will take 5 to 10 business days.

I told her I will continue to monitor my account & if I am charged, I will report them to my bank to get my money back & that I have emails proving the entire issue.

Note:

I wrote down the date, time, and who I spoke to as additional info for my bank if needed.

Unfortunately, I fell for this scam & learned a lesson.

Hope no one else falls for their fraudulent scam.

www.littleshoppingstore.com - this was my checkout page

I bought the 4.99 nite lite- piece of crap- doesn't look like the moon short of being round. Fortunately, I had read the fine print in their 30ish page policy (that no one reads) that says after the "30 day trial period" you will be charged $49.membership fee- that said-I cancelled right away. They tried to charge my credit card a membership fee 2 weeks after I cancelled.

I unfortunately had the same problem as several other people. I responded to a ad from a game from my phones ad. As soon as I submitted my card for "moon night light orb" My credit card company sent me a text and was asking if I had purchased a $40 membership fee.

Thankfully my credit card company immediately took the charges off. But after seeing this web page I am still going to request a card number change.

Thank You to all of you who posted earlier and confirmed my suspicions. Plus extra thanks to the people who run this web page.

I purchased an item and they added some kind of membership. Tried to cancel by email as indicated on their website. It says they don't take phone calls. I emailed and received an automated email back from donotreply@gmial.com saying they wanted to offer me a discount on the membership.

I continued to email asking for a refund. A phone number was posted on the replies, but you cannot get through to anyone. It connects to a recorded message saying that all agents are busy assisting others, but then disconnects. I had to reach out to my bank to dispute the charge for my refund and cancellation of said "membership"

This has happened to me, purchased a pendant in FEB 2019 never received it then they proceeded to take money from my account via a online purchase.

They never replied on my emails requesting a tracking number for the item (which I did twice) and only now that I am querying the payment are they responding telling me they will give me a 25% refund! What a cheek.

I never signed up for a membership. I have approached my bank to dispute. I am waiting for my bank to get back to me.

The same thing happened to me! I just got off the phone with the company who calls themselves "Super Saverz. The $59.63 charge on my account says topnotchselect.com. They also charged several international exchange fees. I called them at 855-984-9808, which was the phone number on my bank statement. The first agent #355 said she could only refund me 25%. I argued with her and asked for her supervisor.

He (agent #289) said he would only refund 50% and would not budge from that even after I became very angry, yelled and told him this was a scam. He insisted that their website clearly stated there would be a VIP membership fee. I haven't received the item that was responsible for this membership fee. Now that I think about it, I remember stopping the order in the middle before I ordered because it said there was a membership involved. It seems they have several different websites. On my statement, it is listed as a "recurring item".

This has happened to me before, one month ago, and 4 to 5 months ago. The charges were different, and the company name was different, but both were recurring items/fees. I want a full refund. How do we stop this bogus scam company from scamming many more people!??! From a very angry noncustomer!

Do not use this website - it is a scam!
They will charge you a $59 "membership fee" without your knowledge or approval.

if this is a scam then there is no possibility for the money they stolen to be reimbursed right? I have filed several dispute forms with my bank but they keep asking for more dispute forms and proofs. Is there hope I can be reimbursed?

This is absolutely a scam site. Do not order anything from them, as you will probably never get it. I have not received my item. They told me that it takes 8-12 weeks for delivery. When I questioned the $59.63 charge, they told me that it was for a membership for a year in their savings club.

The number to call them is 855-925-7109 that was on my credit card statement. They have supposedly cancelled the membership and are refunding 25%. BEWARE!

I did order an item, it was "free" with $4.95 shipping, and they added $1.95 for insurance. I noted they charged me the $1.95 twice! Who insures a pot holder anyway?

They emailed me about the order and said I had 24 hours to cancel. I cancelled immediately the same day. I did get the pot holder, but they charged me $59.95 for an annual membership a full month after I cancelled. They said the item would show as empireselectcity on my card statement and it does but when I called them I got a long list of "offers" then they said the number is no longer the right number.

I checked the empireselectcity website and it's not helpful at all, I emailed the customer support and it would not go through.

I went to the site for supersavingz and email their customer service 4 times with no reply. I am a senior on a very limited income and I need the money refunded. Yes, they are a rip off!

I purchased a product for which money was taken from my card and to date have never received the products. I have emailed and re-emailed support over and over again and never received a reply.
Now they have again taken cash for a subscription I clearly stated I did not want----where to now?
Trying to find a contact number.

On November 15,2018 I ordered a bracelet from this website for4.95 USD. In the return email it stated if I hadn't received a tracking number after 72 hours to contact their customer support team in which I did. The man on the phone stated that he would contact shipping with my concern for a tracking number.

Needless to say still nothing! I called today on December 14th and to my surprise still nothing. And these people had the guts to try and get 59.63 from my bank!

Thanks to my bank for being one up on these people and calling me and letting me know that they were trying to take money out of my account, and that's even after I called to cancel and sent them an email to cancel with them. I am pretty sure that this company is a scam and all buyers should be aware!

I had ordered a bracelet on this website and right after I input my card details, it deducted a certain amount right away. Now I don't know what to do coz I feel like my order won't come coz this website is a scam.

This company has an ad on fb. It shows up pretty often. It always shows a beautiful ring that is 'free' & all you pay is postage. When i went on it & filled in the ring part, it asked for the payment for the shipping.

When i started to fill it out & came to the part where you pay, i started to fill it out but it already had my credit card last 4 numbers.

Then i tried to find a phone number to call them at & there was none. So then i tried to delete all i had put in there, which i was able to do, and i tried to get the credit card info off, but it didn't. So then i called my credit card & put a fraud alert on it.

I never got billed, for which i am grateful i figured it out. People should watch out for this come-on.

And fb needs to not let them have that ad. Its on there again today. I may try to contact fb & let them know this is a fraud.
thank you.

The glow in the dark beads ad appeared on my instagram and I checked it out, seeing their website name, "supersavingz" got me suspicious because if it's a serious business, why spell it like a joke with a "z" and so I searched online and came across this website.

I would like to commend this website for helping people know if a website is trustworthy or not, you have and will save a lot of people from scammers.

As the moon light comment mentioned prior, same thing, when you click "add to cart," it will give you the beads for "FREE" and they have a countdown of 5 minutes to get that item for "FREE" and for you to fill out the information form that asks basically for your personal info, and you only have to pay $4.95 shipping fee. DO NOT TRUST THIS WEBSITE! DO NOT FILL OUT PERSONAL INFORMATION!

It is best to call your bank IMMEDIATELY and tell them to CANCEL your card as per others recommendation to avoid future fraudulent transactions/ charges and be wary of the e-mails you will receive as you have given personal information upon ordering their products.

Also, I already reported their ad on instagram. I hope instagram will check it and not show their ad to others that may fall victim to their scam.

I have just realised the same thing has happened to me. Thank goodness I saw these posts.

So I called my bank straight away and they are going to cancel my card and issue me with a new one.(no card for a few days but better than having unauthorised payments coming out.
They are also going to refund the money.

Received via email:

"Hello there,

I am looking for advice, as I have just been scammed by SuperSavingz.

I ordered a moon lamp costing $4.95 on October 16. Less than a month later, €54.38 was deducted from my account for a "subscription fee for Supersaverz".

I have emailed them three times (before the 30 days was up) with no response and can't get through to the number provided. Someone at your site said she got through but I don't know how because it keeps telling me the number is invalid. The number is 1-833-296-1129."

How to cancel my order?

Hello,

I too ordered the same Moon Ball item as in the review above and I too got charged the $59.95 but that was on the 9th of Nov.

Spoke to a Rep (they sure all sound like the same gal) She sent me a cancel email but the email address when I wrote to inquire why I have not received the item or the refund-comes back Non-deliverable.

Each time I have called to check on the order-she tells me she will forward an email to management and they
will let me know the status of the my order......NOPE has not happened.

So I will be calling one more time and I bet odds are she will say the same thing.

It has been since Oct 12th since I ordered the Ball.

What the heck!

I placed an order for their "FREE" Moon Light ... only pay $4.95 USD for shipping.

Got confirmation and tracking number.

Fine print indicated that Membership Fee of $59.95 USD annually will be charged to credit card after a 30-day Free Trial Period unless cancelled.

Tried to cancel via email, bounces back.

Tried to investigate online, and came across real SuperSavings.com site (note the "s" on the end instead of a "z").

That site is legit.

Clearly, SuperSavingz has cloned the SuperSavings web site to dupe buyers!

Now I have to figure out how to avoid getting ripped off for any additional money!!

Not only is supersavingz a scam site, ordering 2 items and they have the "VIP" or annual sub checked in automatically, which on a phone, I overlooked.

I saw their ad on Instagram. After ordering, I got an email from both supersavingz and dynastysaves. Now I have to close my credit card because their emails bounces back.

How the hell do you contact this company when their email address cannot be found or is unable to receive email?

I need to change or cancel an order but my contact emails to their advertised email address - support@supersavingz.com just keep bouncing back as address not found - or is unable to receive mail.

Only get 24 hours to alter or cancel an order and am now past that.