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Is Auate an Untrustworthy Online TV Store?

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Is Auate an Untrustworthy Online TV Store?

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Auate located at auate.com appears to be an untrustworthy online TV store located in China. Online shoppers run the risk of receiving counterfeit or knockoff products, or nothing all from this suspicious online TV store.

Auate at www.auate.com

Auate at auate.com

support@watbre.com

Unsatisfied customers who are unable to get their money back from Auate are asked to contact their bank and open a dispute to have their money refunded.

Note: Some of the names, addresses, email addresses, telephone numbers or other information in samples on this website may have been impersonated or spoofed.

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Comments, Questions, Answers, or Reviews
(Total: 78)

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  • January 7, 2019 at 1:51 PM by an anonymous user from Detroit, Michigan, United States

    I received nothing, started a dispute with my bank. Company is a SCAM.

    remove

    • January 15, 2019 at 8:44 AM by an anonymous user from Québec, Quebec, Canada

      same thing for me... I received nothing and they charge me from orange group international ?

      remove

    • January 14, 2019 at 9:35 PM by an anonymous user from Oregon City, Oregon, United States

      This company sent fake documents to credit card company saying they were a clothes outfit and credit card paid load of crap.

      remove

  • December 29, 2018 at 11:57 AM by an anonymous user from Germantown, Maryland, United States

    Scam! Tracked it 28 days to only receive an empty envelope! Sad day, first time ever for me no more ordering online www.auate.com hope they catch you!

    remove

  • December 28, 2018 at 9:57 PM by an anonymous user from Wesley Chapel, Florida, United States

    I ordered a TV also on November 26th, 2018. I used my debit card, then about 3 days later I get a fraud alert from my bank. After going through all the transactions, someone tried to used my number/card at a grocery store in a whole different state. So needless to say, I doubt I will get my TV. Even through I am still tracking the package. Its been at a USPS processing center in California since December 11th.

    Oh well I got my money back. So it is what it is.

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  • December 27, 2018 at 12:48 PM by an anonymous user from Richmond, Virginia, United States

    I ordered a tv in November and am now finding out this a fraud. Going through fraud resolution with my bank now.

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  • December 27, 2018 at 12:06 AM by an anonymous user from Reynolds, Georgia, United States

    This company is a fraud, please I urge no one to trust them. I ordered a TV in Novermber and have yet to receive it.

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  • December 26, 2018 at 10:28 AM by an anonymous user from Boston, Massachusetts, United States

    I was looking for a new tv. I thought tbst they hax a great deal 80% off so I got a good tv for a good price and its been 2 months and I haven't gotten any thing from them.

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    • December 27, 2018 at 12:08 AM by an anonymous user from Reynolds, Georgia, United States

      I know the feeling, it's a shame people go out of their way to steal from others.

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    • December 26, 2018 at 11:46 AM by info

      Open a dispute with your bank to have your money refunded.

      remove

  • December 24, 2018 at 10:19 AM by an anonymous user from Miamisburg, Ohio, United States

    I ordered from state and this company is a scam.

    They don't write back and my items I had paid for has not arrive because I will never get it.

    They charge my account to purchase something as they have my debit card number.

    I have contacted my bank to file a dispute.

    Be warn don't buy anything from this site. You have been warn.

    Use my experience so that you don't get taken.

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  • December 22, 2018 at 2:06 AM by an anonymous user from Linglestown, Pennsylvania, United States

    They sent a small package and no name on it, postal office sent it back to sender.

    I sent a message to them and I want a refund. I called my bank, this site is a scam, beware.

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  • December 21, 2018 at 7:45 PM by an anonymous user from DeLand, Florida, United States

    They use a scam tracking site and never ship the product!

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  • December 16, 2018 at 6:20 PM by an anonymous user from Charlotte, North Carolina, United States

    Have anybody received their order?

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    • December 21, 2018 at 7:31 PM by an anonymous user from DeLand, Florida, United States

      No. It is a scam!

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  • December 8, 2018 at 9:22 AM by an anonymous user from Pompano Beach, Florida, United States

    Whenever you run into this stuff, do a search and see if it was sent from one of the 75 on-line sites that FB owns.

    They are the conduit for most of the scam/spams on the net. Unlike other IP's and other sites that deal with the public, FB makes money from any posts and regulates nothing.

    They've been doing it for years and congress and the Fed. regulatory services can't seem to do anything.

    The Russian, Chinese, Pakistan, and Indian political and scamming/phishing sites are almost 100% sent out from FB controlled or owned sites.

    Their Political power seems to be that they own the Washington Post. That keeps the Feds from actually doing anything of substance.

    They are huge, out of control and make most of their revenue by being paid to post or forward anything from all over the world. They own Instagram by the way. And dozens more.

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    • December 14, 2018 at 8:43 AM by an anonymous user from Akron, Ohio, United States

      I was scammed to they charge me for two televisions and I cannot get my money back how do I get my money back off my card

      remove

  • December 7, 2018 at 1:39 PM by an anonymous user from Findlay, Ohio, United States

    We too got taken... it's not right for these ppl to run a scam ..feel like a fool; how do we get our money back

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    • December 7, 2018 at 2:40 PM by info

      Open a dispute with your bank.

      remove

  • December 6, 2018 at 8:43 AM by an anonymous user from Washington D.C., District of Columbia, United States

    TOO GOOD TO BE TRUE, was my initial thought. However, I was suckered in with the idea of such a discounted deal and hurried up to make my purchase before such was no longer available. All this happened without doing any real research about the company.

    After my order was placed, I waited for a confirmation number, which never came. At this point, I decided to do some real research, finding out the bogus, scam company and multiple sites like this very one.

    I was sitting outside my bank, waiting for the doors to be unlocked. Ordered a stop payment on the transaction and closed my debit card.

    Hopefully no one else has to go through this.

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    • December 19, 2018 at 7:10 AM by an anonymous user from Dothan, Alabama, United States

      Teah me too. Same old crap. They won't respond to messages, no phone number to call, cant track it and never delivered.

      remove

  • December 2, 2018 at 4:27 AM by an anonymous user from Boston, Massachusetts, United States

    Unfortunately, I also fell for this. I even looked on BBB to see if it was a good company, they didn't have anything bad so I ordered now. I feel like an idiot.

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    • December 2, 2018 at 11:55 PM by an anonymous user from London, England, United Kingdom

      Contact your bank and request a chargeback - none receipt of goods/service Visa/MasterCard dispute.

      remove

  • December 1, 2018 at 4:13 PM by an anonymous user from Washington D.C., District of Columbia, United States

    Black Friday I thought that I was getting a good deal on a 65’ TV, only to loose $150.00 to these stupid people! Are there any way you can get your money back or do something to these Scammers?

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  • December 1, 2018 at 12:17 PM by an anonymous user from Bedminster, New Jersey, United States

    They have changed the name to ebuyea.com

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  • November 28, 2018 at 8:46 PM by an anonymous user from Boston, Massachusetts, United States

    choice club.store charged me 499 for a free watch and 995 more for 2 choppers that look like kids toys in October, when I didn't order the watch till November still waiting on watch said it takes five weeks.

    anything says free damn, sho ain't does anyone know how to contact ultimate saveing store took 59.95 off my card at the same time, some kind of scam.

    never will I order online again, need to get my 60 bucks back, on fixed income to some of x mas money for my 11 gran.

    anyone know a number for them?

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    • December 2, 2018 at 8:32 PM by an anonymous user from Ashburn, Virginia, United States

      They won't answer but the number I have for them is 1-724-572-7734. Leave them a message! I have left a few & cursed them like dogs!

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    • November 29, 2018 at 1:00 PM by an anonymous user from Lawrence, Massachusetts, United States

      ANDREW YOLANDA INC is who received my $149.52 according to my bank.

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      • November 29, 2018 at 2:04 PM by an anonymous user from Oklahoma City, Oklahoma, United States

        That is also what mine shows through my bank! But it also shows for apparel! I contacted my bank yesterday and it was still a pending transaction; they told me to call back to dispute when it actually gets taken! WHAT?

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  • November 28, 2018 at 8:12 AM by an anonymous user from Bedminster, New Jersey, United States

    I too got taken.

    Has anyone been able to get an email address for this company or a phone number?

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    • December 2, 2018 at 8:33 PM by an anonymous user from Ashburn, Virginia, United States

      I left a number up there on another post.

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  • November 27, 2018 at 7:07 PM by an anonymous user from Los Angeles, California, United States

    I too got took on Thanksgiving. I knew it was too good to be true but did it anyway. They finally sent a tracking # from China. Doubt I'll ever see a tv. Now I gotta deal with my bank.

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  • November 27, 2018 at 6:53 PM by an anonymous user from Houston, Texas, United States

    Big Fraud don't buy TV from this website

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  • November 27, 2018 at 6:44 PM by an anonymous user from Chattanooga, Tennessee, United States

    I tried to purchase a TV from here but thankfully my credit card don’t allow oversea transactions. Once it declined my payment the first thing I did was google their name and found this site.

    So glad my credit card protects me. Anyone whose credit card company allowed the purchase should ask them to turn off out of country charges. In the end it will save you a lot of money and headaches.

    remove

  • November 27, 2018 at 6:33 PM by an anonymous user from Melbourne, Victoria, Australia

    I ordered one tv from this website and found out to be fraud and online scams . They haven’t mentioned any contact information in their website customer service page or any details links or contact numbers. Yet it proved to be scam ..

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  • November 27, 2018 at 3:39 PM by an anonymous user from Palmdale, California, United States

    Has ANYONE received a TV from this site? In stores they had similar deals so it seemed it could be real...

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    • November 27, 2018 at 11:25 PM by an anonymous user from Atlanta, Georgia, United States

      No I have not received a TV at all. The only reason I did this is because a friend of mine did receive a TV. She sent it to her father and he is very happy.

      So I thought well maybe it's not a scam. But when I didn't receive a confirmation or anything I said I don't understand this has to be a scam.

      And sure enough it is I don't know why she received the TV maybe she got it from somewhere else but this is where she said she got it from

      remove

  • November 27, 2018 at 2:06 PM by an anonymous user from Sunnyvale, California, United States

    auate got me for $148, should have known better

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  • November 27, 2018 at 12:09 PM by an anonymous user from East Hartford, Connecticut, United States

    I was looking at the LG B6 OLED 4K HDR Smart TV - 65" Class.

    It's a $1500 TV that they say they are selling for $148.

    As grandpa used to say, if it looks too good to be true,...

    Stay frosty people. :)

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    • November 27, 2018 at 1:33 PM by an anonymous user from Bay Shore, New York, United States

      I ended up buying an 86 inch (lol) tv for $168.00 but I mistakenly hit 2 and it gave me a huge discount so supposedly I am getting 2 tv's for $141.00!

      Yes, I think this is too good to be true but I don't know if I should cancel until I know for sure.

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      • December 3, 2018 at 1:13 PM by an anonymous user from Chicago, Illinois, United States

        Did you get your TV’s yet 🤣

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  • November 27, 2018 at 10:23 AM by an anonymous user from Philadelphia, Pennsylvania, United States

    Is there anyone who actually received a tv from here

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  • November 27, 2018 at 9:26 AM by an anonymous user from Philadelphia, Pennsylvania, United States

    Being all hype I let these jackasses get me. DONT DO IT p.s. I wish I woulda thought of it.

    remove

  • November 26, 2018 at 11:14 PM by info

    Received via email:

    -------- Original message --------

    From: sale@online-support-vip5.com

    Date: 11/26/18 10:20 PM (GMT-06:00)

    Subject: Order ID:2018112732269

    Order Confirmation from www.auate.com

    Thanks for shopping with us today!

    The following are the details of your order.

    Order ID:2018112732269

    Date Ordered: Tuesday 27 November, 2018

    Detailed Invoice:

    www.auate.com

    Products

    4K UHD HDR Smart LED TV - 75" Class (74.5" Diag),

    Total:$149.52

    Delivery Address

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  • November 26, 2018 at 2:31 PM by an anonymous user from Lewiston, Maine, United States

    well dam I just bought tv from them on 11/23/2018; they have taken money out of my account for it, but no info on order, no confirm sent, no tracking ect ect.

    what the hell can I do, used my debit card through my checking.

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    • November 27, 2018 at 1:37 PM by an anonymous user from Atlanta, Georgia, United States

      Call your bank that’s linked to the debit card and ask to open a disputed for the amount and ask for a new card

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    • November 26, 2018 at 3:08 PM by info

      Contact your bank for help.

      remove

  • November 26, 2018 at 2:19 PM by an anonymous user from Riverside, Illinois, United States

    Hello, when I order with that web I did not give any reply, they just take payment, no order number, no confirmation.

    now I need many money back I am just file disputes with my credit card company; still I am waiting for my money and reply.

    I am not understanding why Facebook added this company for online pages, it a big online scam with the public.

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  • November 26, 2018 at 1:14 PM by an anonymous user from Newark, New Jersey, United States

    I've contacted my bank and they are aware of this scam. I have froze my account at this point but I still have to wait for this theft to take place.. aholes ripping people off like this. theirs a special place in hell for bastards like them.

    Gas anyone found a contact number?

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    • December 2, 2018 at 8:40 PM by an anonymous user from Ashburn, Virginia, United States

      You will just get a voicemail, but leave a message, it's 1-724-572-7734

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  • November 26, 2018 at 10:31 AM by an anonymous user from Sunrise Beach, Missouri, United States

    If it seems to good to be true it probably is: I didn't research this site. deep enough.. I bought the item and after not receiving any confirmation nor receipt of proof of purchase after an hour. I immediately called PAYPAL and got my funds returned the next morning I checked my account and they had retaken the funds out. I called PayPal again and they tracked the merchant to a fake clothes shop in Aroura Colorado. I reported this sight it is A SCAM

    I CANT BELIEVE THEY STLL HAVENT SHUT IT DOWN

    YET I AM CALLING MICROSOFT TODAY and find out why ..there using a loop

    all their links within there cite are broken [this should have been my first red flag I had to cancel my card [first time in years] and a new one is being sent and have opened a claim ..

    THESE SITE IS A SCAM FOR SURE...cheers

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  • November 26, 2018 at 8:50 AM by info

    Received via email:

    "I received this confirmation from this website saying they received my order and payment, but will not answer any of my emails back at all...

    --- --- --- ----

    On Thursday, November 22, 2018, 10:49 PM, sale@online-support-vip.com <sale@online-support-vip.com> wrote:

    Order Confirmation from www.auate.com

    Thanks for shopping with us today!

    The following are the details of your order.

    Order ID:201811238582

    Date Ordered: Friday 23 November, 2018

    Detailed Invoice:

    www.auate.com

    Products

    Total:$145.04

    Delivery Address

    ...

    Indiana, United States

    Payment Method

    Credit & Debit Card

    This email address was given to us by you or by one of our customers. If you feel that you have received this email in error, please send an email to us."

    remove

  • November 26, 2018 at 7:38 AM by an anonymous user from Los Angeles, California, United States

    My mom ordered from this site as well and no confirmation email was sent. At first we were calling LG customer service but to find out the site was auate.com.

    It's ashame to fool people like that around black Friday. Hopefully, they are tracked down and if everyone spread the word or share it on fb we can stop the one's who thinking about it because I wish we were warned.

    remove

  • November 25, 2018 at 1:12 AM by an anonymous user from Oak Park, Illinois, United States

    I was ripped off by this site for $174. I am a senior on social security. They took money from acct immediately. I knew it was a scam when we checked order history. How do I get my money back?

    remove

  • November 24, 2018 at 11:33 PM by an anonymous user from Arnold, California, United States

    Spam! You have been robbed!

    remove

  • November 24, 2018 at 8:40 PM by an anonymous user from Newark, New Jersey, United States

    I saw an absurd "Black Friday" sale for 75" LG TV. I tried 2 cards. both said "Very Sorry. Your issuing bank or credit card company said 'fail'. Please try to contact with your issuing bank or use a different card and try again" Called the bank, the card had room and no transaction was seen

    remove

  • November 24, 2018 at 5:43 PM by an anonymous user from Burbank, California, United States

    Mine came back to Orange Co. Rowland heights, ca

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  • November 24, 2018 at 3:13 PM by an anonymous user from New York, United States

    Cancel all credit card, it’s too good to be true.

    Don’t do it, scam company

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  • November 24, 2018 at 12:16 PM by an anonymous user from Harrisburg, Pennsylvania, United States

    I ordered the 65" tv for $148. Thought it was some fantastic black Friday sale. Already called my credit card company and they said once it posts call them back and dispute the charge.

    Should've known better but the ad was on Facebook. Did get a confirmation email 24 hrs later. Credit card statement says hanry.com.

    I'll get my money back and if they actually send a tv so be it.

    remove

    • November 24, 2018 at 4:31 PM by an anonymous user from Newark, New Jersey, United States

      I knew it was to good to be true when I clicked on more up to 7 of the same tv and and the price went down to $132.00. Total SCAM...

      remove

  • November 24, 2018 at 9:15 AM by an anonymous user from Philadelphia, Pennsylvania, United States

    what do I do to cancel my order

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    • November 24, 2018 at 12:25 PM by an anonymous user from Washington D.C., District of Columbia, United States

      You have to wait for them to take the money, then file a dispute with your card company like I did.

      remove

  • November 24, 2018 at 9:02 AM by an anonymous user from Hilo, Hawaii, United States

    Too late, open dispute with bank,close card, wait 10 days for a new card.

    remove

  • November 24, 2018 at 8:03 AM by an anonymous user from Evansville, Indiana, United States

    I just ordered the UK7570PUB 4K HDR Smart LED UHD TV W/ AI ThinQ® - 86" Class (85.6" Diag) and now trying to cancel but cant?

    I cant find any wa but email to contact them and it being Saturday cant contact my bank to stop payment

    remove

    • November 26, 2018 at 5:40 PM by an anonymous user from Greenbelt, Maryland, United States

      There is no number, they got me today. I called my bank and the dispute is started ...... they took my money no confirmation or order number...

      I seen email only and I don’t like that after one hr of not receiving nothing that’s when I called my bank and had them put a stop 🛑

      remove

  • November 24, 2018 at 7:21 AM by an anonymous user from Batavia, Ohio, United States

    If you smell fish it is fish(y). I always look at it this way. If it were legit I would have heard about it by many satisfied customers and or friends. But I haven't heard a word and way too go to be true

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  • November 24, 2018 at 6:09 AM by an anonymous user from Stuttgart, Arkansas, United States

    I haven’t purchased anything yet I did this google search first. 169.000 for an 83” TV? Has to be a scam some things are too good to be true and this is one of those things

    I’m not gonna risk it

    remove

  • November 24, 2018 at 5:55 AM by an anonymous user from Chicago, Illinois, United States

    I was scammed and want my money back.

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    • November 24, 2018 at 6:43 AM by info

      Open a dispute with your bank to have your money refunded.

      remove

  • November 23, 2018 at 3:50 PM by an anonymous user from Charleston, South Carolina, United States

    I paid $148 because one of my co workers convinced me it was real. After I sent the money. There was no confirmation sent to my email. My card transactions said it was from Hanry inc/ saint Louis. Beware of the this web page.

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    • November 24, 2018 at 9:16 AM by an anonymous user from West Columbia, South Carolina, United States

      "BINGUO Cheyenne WY" mine says.

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    • November 23, 2018 at 8:07 PM by an anonymous user from Bedminster, New Jersey, United States

      Me too, no email conformation

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      • November 23, 2018 at 11:28 PM by an anonymous user from Phoenix, Arizona, United States

        I just purchased from here, I did get a confirmation email, from sale@online-support-vip.com. Since I ordered yesterday I don't know what will happen...

        remove

  • November 23, 2018 at 2:19 PM by an anonymous user from Lehighton, Pennsylvania, United States

    well, it took a while to find info about this site, it's untrusted site. so I ask if it is, then why not sent something done to shut down the site?

    One reason I was asking is they have lg tv store, and selling 83inch flat screen tv for 168.00 free shipping.

    fishy for sure, but why is this site up and running. isn't there a way to arrest these people?

    remove

    • November 23, 2018 at 2:56 PM by info

      They are operating in foreign countries and cyber space, which makes it difficult to locate and arrest them.

      remove

  • November 23, 2018 at 2:11 PM by an anonymous user from Waterloo, Illinois, United States

    The charge to my account was from Bartholomew clothing Detroit Michigan. I would like to trace this order.

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    • November 23, 2018 at 8:47 PM by an anonymous user from Beaverton, Oregon, United States

      so was mine. I saw it on Facebook; why is facebook not doing anything about it; oh that's right, they take money from anyone.

      remove

      • November 28, 2018 at 8:06 AM by an anonymous user from Homewood, Illinois, United States

        I tried to report them to Facebook, Facebook responded and said they didn't see anything wrong or misleading.

        remove

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Is Auate an Untrustworthy Online TV Store?