The "Amazon Payment Declined - Billing Problem" Phishing Scam

The "Amazon Payment Declined - Billing Problem" Phishing Scam

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Amazon customers are asked to delete "Amazon Payment Declined - Billing Problem" emails like the one, which claim their payment has been declined or there is a billing problem. The fake emails are being sent by cybercriminals who are attempting to trick their potential victims into clicking on the links in the same emails, which go to a phishing website that steal account credentials and personal information.

The "Amazon Payment Declined - Billing Problem" Scam

From: Amazon.co.uk amazon@virginmedia.com

Sent: Tuesday, November 27, 2018 7:32 AM

Subject: Payment Declined: Billing Problem

Payment Declined


We’ve sent a message to your Message Centre in your Amazon account. The message will be available for 90 days.

We have temporarily suspend your account and your access to online it will be restricted if you fail to update.

To restore your account, please enter the following to complete your sign-in.

Update your payment method

To learn more about safe online shopping, visit the "Security & Privacy" section of our Help pages.


Account Specialist



Amazon customers should always go directly to www.amazon.co.uk or www.amazon.com to view their order status or other account notifications. Instead of clicking on a link in an email which may go to a phishing website that steals personal and account information.

Note: Some of the names, addresses, email addresses and telephone numbers in email samples on this website may have been impersonated.

Please share what you know or ask a question about this article by leaving a comment below. Also, check the comment section below for additional information, if there is any.

Remember to forward suspicious, malicious, or phishing email messages to us at the following email address: info@onlinethreatalerts.com

Also, report missing persons, scams, untrustworthy, or fraudulent websites to us. Tell us why you consider the websites untrustworthy or fraudulent.

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The "Amazon Payment Declined - Billing Problem" Phishing Scam