The "Amazon Payment Declined - Billing Problem" Phishing Scam

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  • Comments: 6
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  • Updated: November 28, 2018 2018-11-28T09:25:35
  • Date: November 28, 2018
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The Amazon Payment Declined - Billing Problem Phishing Scam

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Amazon customers are asked to delete "Amazon Payment Declined - Billing Problem" emails like the one, which claim their payment has been declined or there is a billing problem. The fake emails are being sent by cybercriminals who are attempting to trick their potential victims into clicking on the links in the same emails, which go to a phishing website that steal account credentials and personal information.

The "Amazon Payment Declined - Billing Problem" Scam

From: Amazon.co.uk amazon@virginmedia.com

Sent: Tuesday, November 27, 2018 7:32 AM

Subject: Payment Declined: Billing Problem

Payment Declined

Hello,

We’ve sent a message to your Message Centre in your Amazon account. The message will be available for 90 days.

We have temporarily suspend your account and your access to online it will be restricted if you fail to update.

To restore your account, please enter the following to complete your sign-in.

Update your payment method

To learn more about safe online shopping, visit the "Security & Privacy" section of our Help pages.

Sincerely,

Account Specialist

Amazon.co.uk

http://www.amazon.co.uk

Amazon customers should always go directly to www.amazon.co.uk or www.amazon.com to view their order status or other account notifications. Instead of clicking on a link in an email which may go to a phishing website that steals personal and account information.

Note: Some of the names, addresses, email addresses, telephone numbers or other information in samples on this website may have been impersonated or spoofed.

Please share what you know or ask a question about this article by leaving a comment below. Check the comment section below for additional information, if there is any. Remember to forward suspicious, malicious, or phishing email messages to us at the following email address: info@onlinethreatalerts.com. And, report missing persons, scams, untrustworthy, or fraudulent websites to us. Tell us why you consider the websites untrustworthy or fraudulent. Also, to quickly find answers to your questions, use our search engine.

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Comments, Questions, Answers, or Reviews
(Total: 6)

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  • March 16, 2020 at 1:12 PM by an anonymous user from St Louis, Missouri, United States

    Yup, I got two also and with the attached document was super suspicious because it directed me to a website but when I was navigated to the new website I tried clicking on the "Conditions of Use" "Privacy Notice" and "Help " it said the website was not found. That's when I knew something was up so I double-checked and called Amazon and I was right it was a scam. Please be careful out there :)

    remove

  • March 8, 2020 at 4:56 AM by an anonymous user from Berkley, Michigan, United States

    I got one of those 2. I delete it and move on.

    remove

  • January 10, 2020 at 2:32 PM by an anonymous user from Norwich, England, United Kingdom

    I just received an email saying payment had been declined and asking me for details. I got suspicious when they asked for card details. I did not give them card details but they have my mother's maiden name and my address and postcode. What should I do next?

    remove

    • January 10, 2020 at 2:46 PM by info

      Just be careful going forward.

      remove

  • July 27, 2019 at 11:45 AM by info

    "From: "Amazon.com" <woss.amazon@es.support.com>

    Date: July 26, 2019 at 1:29:09 PM PDT

    Subject: Payment declined: Update your information so we can ship your order

    Amazon Logo

    Payment Declined.

    Dear Customer,

    We are having trouble authorizing your payment for your order. Please verify or update your payment method.

    If your payment information is correct, please contact your bank for more details.* Valid payment information must be received within 3days, otherwise your order will be cancelled.

    Update your payment method

    We hope to see you again soon.

    Kind regards,

    Amazon Team"

    Here is another scam.

    remove

  • June 23, 2019 at 5:09 AM by info

    "From: Amazon. com <Amazon3@aarnet.edu.au>

    Sent: Saturday, June 22, 2019, 11:09:31 AM EDT

    Subject: Payment declined: Update your information

    Hi,

    Unfortunately, we're having trouble billing your card for your Amazon package, to continue using your Amazon account. Please updated your card/billing address.

    Update Billing Address

    Learn more about resolving declined payments.

    We hope to see you again soon.

    Amazon.com"

    Here is another scam.

    remove

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The "Amazon Payment Declined - Billing Problem" Phishing Scam