Is Binnvy an Untrustworthy Online Store?

The online store, Binnvy, located at, is untrustworthy. I have received replies to all of my emails within 24 hours from them, but their email responses are very generic. I finally asked for an approximate ship date or I wanted my order cancelled. Again, they replied the following day with a fedex tracking number, which was NOT VALID. Their terms of service state they are governed by the laws of Hong Kong although their website states they are located in Florida. That too is false.

Is Binnvy an Untrustworthy Online Store?

I became skeptical after my credit card was charged a foreign transaction fee because the charge came from Hong Kong. Disappointing. Any negative reviews on Facebook are immediately deleted.

Binnvy's Online Store at

Binnvy Online Store at


Address: 3030 N. ROCKY POINT DR., STE 150A TAMPA, FL. US 33607 section 15.16, Florida States


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Comments, Questions, Answers, or Reviews

Comments (Total: 29)

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February 11, 2019 at 12:18 AM by
Is Binnvy an Untrustworthy Online Store?
an anonymous user from: Pompano Beach, Florida, United States

I took a loss of over $100. I get generic responses to email and Paypal says I don't have claim since I received items, they were just incorrect.


February 5, 2019 at 11:32 AM by
Is Binnvy an Untrustworthy Online Store?
an anonymous user from: Mt Laurel, New Jersey, United States

They suck. I took a 200.00 loss!


January 25, 2019 at 11:22 AM by
Is Binnvy an Untrustworthy Online Store?
an anonymous user from: Huber Heights, Ohio, United States

I would NEVER recommend this place! I will NEVER EVER order from here again, its the worst.

I ordered an outfit and a hat for my son back in November for Christmas they have my 60.00 bucks but I still have NO MERCHANDISE ITS ALMOST FEB IN THE NEW YEAR!

I DONT EVEN KNOW HOW TO GO ABOUT GETTING A REFUND at this point no answers no responses nothing


February 5, 2019 at 11:30 AM by
Is Binnvy an Untrustworthy Online Store?
an anonymous user from: Mt Laurel, New Jersey, United States

They suck. I got my stuff, it's made like sh*tt, it doesn't fit. No return paperwork to fill out. My $190.00 is out the door. NEVER ORDER FROM THEM. I MYSELF ORDERED BACK IN NOV. JUST GOT a BAG OF SH*T


January 25, 2019 at 12:24 PM by
Is Binnvy an Untrustworthy Online Store?

Open a dispute with your bank to have your money refunded.


January 24, 2019 at 8:53 PM by
Is Binnvy an Untrustworthy Online Store?
an anonymous user from: Littleton, Colorado, United States

I have the same problem. I ordered an xl for sweatpants and hoodie I received a hoodie large in kids. I was told to pa** to someone and they would send me gift card for their company. Why would I order from them again. Fed up with them. Just want full refund.


January 23, 2019 at 12:17 PM by
Is Binnvy an Untrustworthy Online Store?
an anonymous user from: Stevens Point, Wisconsin, United States

I, too, have had trouble with this site. Stupid replies to my questions with no results! Received merchandise, inferior quality, size charts hard to decipher.

They do not answer questions. Give you the run-around. Won't provide address to return merchandise. Offered $10 gift card and told me to look for someone to pa** the outfit to!


January 16, 2019 at 12:12 PM by
Is Binnvy an Untrustworthy Online Store?
an anonymous user from: Portland, Oregon, United States

I have had this same experience. Ordered late November got it in January and the quality was not what the website said it was. I have been trying to return for a refund and they will not give me my money. Just stupid emails that mean nothing. I wish there was some way to take down their website. Awful company.


January 15, 2019 at 7:23 AM by
Is Binnvy an Untrustworthy Online Store?
an anonymous user from: Boston, Massachusetts, United States

Thanks for writing this!

We ordered a fortnite sweatshirt as a Christmas gift and had a very similar experience with a tracking number that is not valid anywhere - I checked every single carrier. When we called in 2 weeks after the order, we were told that it was on back order due to demand. It's been over a month and nothing. We are still trying to get our money back!


January 13, 2019 at 9:47 AM by
Is Binnvy an Untrustworthy Online Store?
an anonymous user from: Blooming Grove, New York, United States

Their website promises easy refunds and the ad showed delivery within 7-10 days. Neither are accurate! After over 3 weeks of waiting, my sweatshirt finally arrived.

It was at least 2 sizes smaller than it’s size indicates. I have emailed them six different times asking for the return process and a refund.

They usually respond promptly but continue to talk about the quality of their product and offer reasons why I should keep it.

I just want my money back and I don’t need a shirt that won’t fit! Don’t order from this company!


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Online Threat Alerts Security Tips

Pay the safest way

Credit cards are the safest way to pay for online purchases because you can dispute the charges if you never get the goods or services or if the offer was misrepresented. Federal law limits your liability to $50 if someone makes unauthorized charges to your account, and most credit card issuers will remove them completely if you report the problem promptly.

Guard your personal information

In any transaction you conduct, make sure to check with your state or local consumer protection agency and the Better Business Bureau (BBB) to see if the seller, charity, company, or organization is credible. Be especially wary if the entity is unfamiliar to you. Always call the number found on a website’s contact information to make sure the number legitimately belongs to the entity you are dealing with.

Be careful of the information you share

Never give out your codes, passwords or personal information, unless you are sure of who you're dealing with

Know who you’re dealing with

Crooks pretending to be from companies you do business with may call or send an email, claiming they need to verify your personal information. Don’t provide your credit card or bank account number unless you are actually paying for something and know who you are sending payment to. Your social security number should not be necessary unless you are applying for credit. Be especially suspicious if someone claiming to be from a company with whom you have an account asks for information that the business already has.

Check your accounts

Regularly check your account transactions and report any suspicious or unauthorised transactions.

Don’t believe promises of easy money

If someone claims that you can earn money with little or no work, get a loan or credit card even if you have bad credit, or make money on an investment with little or no risk, it’s probably a scam. Oftentimes, offers that seem too good to be true, actually are too good to be true.

Do not open email from people you don’t know

If you are unsure whether an email you received is legitimate, try contacting the sender directly via other means. Do not click on any links in an email unless you are sure it is safe.

Think before you click

If an email or text message looks suspicious, don’t open any attachments or click on the links.

Verify urgent requests or unsolicited emails, messages or phone calls before you respond

If you receive a message or a phone call asking for immediate action and don't know the sender, it could be a phishing message.

Be careful with links and new website addresses

Malicious website addresses may appear almost identical to legitimate sites. Scammers often use a slight variation in spelling or logo to lure you. Malicious links can also come from friends whose email has unknowingly been compromised, so be careful.

Secure your personal information

Before providing any personal information, such as your date of birth, Social Security number, account numbers, and passwords, be sure the website is secure.

Stay informed on the latest cyber threats

Keep yourself up to date on current scams by visiting this website daily.

Use Strong Passwords

Strong passwords are critical to online security.

Keep your software up to date and maintain preventative software programs

Keep all of your software applications up to date on your computers and mobile devices. Install software that provides antivirus, firewall, and email filter services.

Update the operating systems on your electronic devices

Make sure your operating systems (OSs) and applications are up to date on all of your electronic devices. Older and unpatched versions of OSs and software are the target of many hacks. Read the CISA security tip on Understanding Patches and Software Updates for more information.

What if You Got Scammed?

Stop Contact With The Scammer

Hang up the phone. Do not reply to emails, messages, or letters that the scammer sends. Do not make any more payments to the scammer. Beware of additional scammers who may contact you claiming they can help you get your lost money back.

Secure Your Finances

  • Report potentially compromised bank account, credit or debit card information to your financial institution(s) immediately. They may be able to cancel or reverse fraudulent transactions.
  • Notify the three major credit bureaus. They can add a fraud alert to warn potential credit grantors that you may be a victim of identity theft. You may also want to consider placing a free security freeze on your credit report. Doing so prevents lenders and others from accessing your credit report entirely, which will prevent them from extending credit:

Check Your Computer

If your computer was accessed or otherwise affected by a scam, check to make sure that your anti-virus is up-to-date and running and that your system is free of malware and keylogging software. You may also need to seek the help of a computer repair company. Consider utilizing the Better Business Bureau’s website to find a reputable company.

Change Your Account Passwords

Update your bank, credit card, social media, and email account passwords to try to limit further unauthorized access. Make sure to choose strong passwords when changing account passwords.

Report The Scam

Reporting helps protect others. While agencies can’t always track down perpetrators of crimes against scammers, they can utilize the information gathered to record patterns of abuse which may lead to action being taken against a company or industry.

Report your issue to the following agencies based on the nature of the scam:

  • Local Law Enforcement: Consumers are encouraged to report scams to their local police department or sheriff’s office, especially if you lost money or property or had your identity compromised.
  • Federal Trade Commission: Contact the Federal Trade Commission (FTC) at 1-877-FTC-HELP (1-877-382-4357) or use the Online Complaint Assistant to report various types of fraud, including counterfeit checks, lottery or sweepstakes scams, and more.
  • If someone is using your personal information, like your Social Security, credit card, or bank account number, to open new accounts, make purchases, or get a tax refund, report it at This federal government site will also help you create your Identity Theft Report and a personal recovery plan based on your situation. Questions can be directed to 877-ID THEFT.

How To Recognize a Phishing Scam

Scammers use email or text messages to try to steal your passwords, account numbers, or Social Security numbers. If they get that information, they could get access to your email, bank, or other accounts. Or they could sell your information to other scammers. Scammers launch thousands of phishing attacks like these every day — and they’re often successful.

Scammers often update their tactics to keep up with the latest news or trends, but here are some common tactics used in phishing emails or text messages:

Phishing emails and text messages often tell a story to trick you into clicking on a link or opening an attachment. You might get an unexpected email or text message that looks like it’s from a company you know or trust, like a bank or a credit card or utility company. Or maybe it’s from an online payment website or app. The message could be from a scammer, who might

  • say they’ve noticed some suspicious activity or log-in attempts — they haven’t
  • claim there’s a problem with your account or your payment information — there isn’t
  • say you need to confirm some personal or financial information — you don’t
  • include an invoice you don’t recognize — it’s fake
  • want you to click on a link to make a payment — but the link has malware
  • say you’re eligible to register for a government refund — it’s a scam
  • offer a coupon for free stuff — it’s not real

About Online Threat Alerts (OTA)

Online Threat Alerts or OTA is an anti-cybercrime community that started in 2012. OTA alerts the public to cyber crimes and other web threats.

By alerting the public, we have prevented a lot of online users from getting scammed or becoming victims of cybercrimes.

With the ever-increasing number of people going online, it important to have a community like OTA that continuously alerts or protects those same people from cyber-criminals, scammers and hackers, who are every day finding new ways of carrying out their malicious activities.

Online users can help by reporting suspicious or malicious messages or websites to OTA. And, if they want to determine if a message or website is a threat or scam, they can use OTA's search engine to search for the website or parts of the message for information.

Help maintain Online Threat Alerts (OTA).

Is Binnvy an Untrustworthy Online Store?