Is Binnvy an Untrustworthy Online Store?

I took a loss of over $100. I get generic responses to email and Paypal says I don't have claim since I received items, they were just incorrect.

They suck. I took a 200.00 loss!

I would NEVER recommend this place! I will NEVER EVER order from here again, its the worst.
I ordered an outfit and a hat for my son back in November for Christmas they have my 60.00 bucks but I still have NO MERCHANDISE ITS ALMOST FEB IN THE NEW YEAR!
I DONT EVEN KNOW HOW TO GO ABOUT GETTING A REFUND at this point no answers no responses nothing

They suck. I got my stuff, it's made like sh*tt, it doesn't fit. No return paperwork to fill out. My $190.00 is out the door. NEVER ORDER FROM THEM. I MYSELF ORDERED BACK IN NOV. JUST GOT a BAG OF SH*T

Open a dispute with your bank to have your money refunded.

I have the same problem. I ordered an xl for sweatpants and hoodie I received a hoodie large in kids. I was told to pa** to someone and they would send me gift card for their company. Why would I order from them again. Fed up with them. Just want full refund.

I, too, have had trouble with this site. Stupid replies to my questions with no results! Received merchandise, inferior quality, size charts hard to decipher.
They do not answer questions. Give you the run-around. Won't provide address to return merchandise. Offered $10 gift card and told me to look for someone to pa** the outfit to!

I have had this same experience. Ordered late November got it in January and the quality was not what the website said it was. I have been trying to return for a refund and they will not give me my money. Just stupid emails that mean nothing. I wish there was some way to take down their website. Awful company.

Thanks for writing this!
We ordered a fortnite sweatshirt as a Christmas gift and had a very similar experience with a tracking number that is not valid anywhere - I checked every single carrier. When we called in 2 weeks after the order, we were told that it was on back order due to demand. It's been over a month and nothing. We are still trying to get our money back!

Their website promises easy refunds and the ad showed delivery within 7-10 days. Neither are accurate! After over 3 weeks of waiting, my sweatshirt finally arrived.
It was at least 2 sizes smaller than it’s size indicates. I have emailed them six different times asking for the return process and a refund.
They usually respond promptly but continue to talk about the quality of their product and offer reasons why I should keep it.
I just want my money back and I don’t need a shirt that won’t fit! Don’t order from this company!

I ordered one item on December 8th 2018, order # 67530. I called 10 days later, they gave me a tracking number, that was invalid, then I emailed them because I could not reach a customer representative again.
The next one said it was not sent out, so how could they give me a tracking number if it wasn't shipped yet?
Then they kept emailing back, it is on it's way, then the last email was Dec 28th 2018 with a different tracking number that is also invalid, I am so angry, in one email I insisted on my money back and they would not address the fact that I wanted my money back.
The company said it would be shipped from Florida, yet it is coming from China? 34 days and no item, I want my money back with interest for 34 days, what the heck am I supposed to do now?