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Is "Supergomall" an Untrustworthy Online Store?

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Is "Supergomall" an Untrustworthy Online Store?

"Supergomall" which is located at www.supergomall.com, is an untrustworthy online store. Online users are advised to stay away from the untrustworthy online store because those who shopped from it run the risk of receiving counterfeit goods or nothing at all. They also run the risk of their credit card information being used stolen and used fraudulently.

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Comments, Questions and Reviews
(Total: 63)

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  • Posted: Jan 16, 2019 at 8:13 PM by an anonymous user from or near: Neilson, Florida, United States

    I thought I was ordering an inflatable spa and they sent a child's blow up pool one month later. I am trying to dispute the charge but it is not going well.

    delete


  • Posted: Jan 11, 2019 at 12:24 AM by an anonymous user from or near: Alexandria, New South Wales, Australia

    I ordered a spa and got nothing

    delete


  • Posted: Jan 10, 2019 at 3:39 PM by an anonymous user from or near: Potsdam, New York, United States

    I ordered a spa and got a small child's pool for 129.99, now what?

    delete


    • Posted: Jan 10, 2019 at 3:41 PM by info

      Open a dispute with your bank to have your money refunded.

      delete


  • Posted: Jan 10, 2019 at 10:13 AM by an anonymous user from or near: Albuquerque, New Mexico, United States

    I also ordered the spa on Dec.9,2018 and on Dec. 24, 2018 I recieved a kids swimming pool. Small!

    I paid 129.99 for it I called my credit card company and they are sending papers to fill out! I feel like such a fool!

    delete


  • Posted: Jan 10, 2019 at 2:04 AM by an anonymous user from or near: Berea, Ohio, United States

    I ordered the hot tub too and got a kiddie pool. Facebook should be ashamed of himself for allowing scams like this. I was really looking forward to getting the spa.

    delete


    • Posted: Jan 10, 2019 at 12:48 PM by an anonymous user from or near: Jacksonville, Florida, United States

      SAME HERE! I actually don't remember buying it as I believe I may have been intoxicated at the time, but I know I didn't order a kiddie pool! Although I should've known the price was "to-good-to-be-true", I still did not receive the item as advertised.

      I'm trying to go through my credit union to see if there's anything they can do to assist in the recovery of funds. I doubt it and may just have to chalk this up to a lesson learned.

      delete


  • Posted: Jan 8, 2019 at 4:32 PM by an anonymous user from or near: Rolling Meadows, Illinois, United States

    vstroll.com is also part of this scam

    delete


  • Posted: Jan 8, 2019 at 3:25 PM by an anonymous user from or near: East Peoria, Illinois, United States

    I, too, ordered the hot tub and got an inflatable kiddie pool in today's mail.

    delete


  • Posted: Jan 4, 2019 at 4:33 AM by an anonymous user from or near: Pioche, Nevada, United States

    I wish Facebook had put this on before Christmas - half of my Christmas gifts did not come and now I can’t get refunds on any of these things because I can’t get a hold of the companies now, so I’m out the money and my family did not get their Christmas gifts.

    I thought when I bought something through Facebook I could trust it. I thought Facebook would not let advertising merchandise be fake!

    Facebook I trusted you to looking into your advertising companies.

    delete


    • Posted: Jan 4, 2019 at 7:56 PM by an anonymous user from or near: Atascadero, California, United States

      call your bank. They will refund and investigate. I just did so as well.

      delete


  • Posted: Jan 3, 2019 at 2:41 AM by an anonymous user from or near: Woolloongabba, Queensland, Australia

    Order a Smart Wardrobe (Effie Ironing System) and only received a bit of plastic.

    delete


    • Posted: Jan 3, 2019 at 6:27 PM by an anonymous user from or near: Los Angeles, California, United States

      Hi, I did the same and received the same, a piece of plastic. What did you do to recoup your money? Did you contact the bank? Thanks for your help! Kenny HB CA USA.

      delete


      • Posted: Jan 7, 2019 at 6:34 PM by an anonymous user from or near: Dallas, Texas, United States

        Same thing here. Got some stupid plastic ring worth $.01 cent.

        delete


  • Posted: Jan 2, 2019 at 4:50 PM by an anonymous user from or near: New York, United States

    Yep they got me too. Ordered the hot tub and got my kiddie blow up pool today.

    This is a shame. Don't know what to do, so upset. You learn from your mistakes and I bet ur sweet *ss this won't happen to me again.👿

    delete


  • Posted: Jan 2, 2019 at 4:19 PM by an anonymous user from or near: West Chicago, Illinois, United States

    Likewise, ordered an inflatable 4 person hot tub & received a kiddie pool.

    delete


  • Posted: Jan 1, 2019 at 9:19 PM by an anonymous user from or near: Tacoma, Washington, United States

    We also ordered the inflatable hot tub and a kiddie pool with NO return info etc.

    delete


  • Posted: Dec 31, 2018 at 5:36 AM by info

    Received via email:

    "Merry Christmas to me! I fell for the SuperGoMall hot tub scam on Facebook. Paid $129.99 for an inflatable hot tub, never received a tracking number and was sent a blow-up kids pool.

    I went to contact them and their website was taken down. No way to contact them so I am stuck with might be a $5.00 pool. DO NOT buy anything off of those Facebook ads!!"

    delete


    • Posted: Jan 1, 2019 at 9:18 PM by an anonymous user from or near: Tacoma, Washington, United States

      Exact SAME thing happened to us!!

      delete


    • Posted: Dec 31, 2018 at 4:29 PM by an anonymous user from or near: Tulsa, Oklahoma, United States

      The same happened to me. Sucks. Linda.

      delete


    • Posted: Dec 31, 2018 at 11:38 AM by an anonymous user from or near: Allendale, Michigan, United States

      Us also. Paid 119.00 for an inflatable hut tub... Got a kids bubble massage kitty pool.... I cant find a number or nothing, wtf...

      delete


  • Posted: Dec 30, 2018 at 1:06 PM by an anonymous user from or near: Spotsylvania Courthouse, Virginia, United States

    I ordered a portable clothing steam cabinet (Smart Wardrobe) from Supergomall, and I, too, received a confirmation email. Like so many other people I learned that I have been scammed. I paid $129.99 for the portable clothing steam cabinet, and all I received in return was a small piece of pink plastic......worthless.

    The return address on the shipping package was:
    zouhui
    88# houdaI street Suzhou Industrial Park
    215000
    Phone: 18101572787

    I hope my post saves someone else from losing money to this scam.

    delete


  • Posted: Dec 26, 2018 at 9:12 PM by an anonymous user from or near: Mission, Kansas, United States

    I ordered the smart wardrobe and had the same response. A confirmation email and no product delivered. The website is gone.

    delete


  • Posted: Dec 26, 2018 at 2:19 PM by an anonymous user from or near: Little River, South Carolina, United States

    Ordered a portable spa with jets but received a kids blow up swim pool. I am actively disputing the 129.99 charge.

    delete


  • Posted: Dec 26, 2018 at 4:49 AM by an anonymous user from or near: Melbourne, Victoria, Australia

    Ordered Smart Wardrobe got a really cheap watch made in China. Please don’t order anything from this online store, you will be disappointed.

    delete


  • Posted: Dec 26, 2018 at 12:11 AM by an anonymous user from or near: Portland, Oregon, United States

    Seen a great deal for an inflatable hot tub. Seemed to good to be true but thought what the heck. Ordered one and so far have gotten nothing.

    delete


  • Posted: Dec 23, 2018 at 5:55 AM by an anonymous user from or near: West Des Moines, Iowa, United States

    ordered hot tub, got kids pool, total ripe off

    delete


  • Posted: Dec 21, 2018 at 3:54 PM by an anonymous user from or near: Edmonton, Alberta, Canada

    I ordered a portable hot tub set, received a rubber pool. Website is gone, emails are not being answered - that is if they even go through as many are coming back undelivered to invalid emails.

    Total scam, nothing like taking someone's money at Christmas :( bank can't do anything either.

    delete


  • Posted: Dec 21, 2018 at 9:08 AM by an anonymous user from or near: Newark, New Jersey, United States

    Ordered a smart wardrobe on Dec. 8, 2018 for $159.99. Website is gone. I reported company to the Federal Trade Comission.

    delete


    • Posted: Jan 3, 2019 at 2:44 AM by an anonymous user from or near: Woolloongabba, Queensland, Australia

      Yes I did the same here in Australia. Got a piece of Plastic.

      delete


    • Posted: Dec 25, 2018 at 12:51 PM by an anonymous user from or near: Baytown, Texas, United States

      Same story. Ordered. NO Wardrobe Real wardrobe is almost $1,000. LIARS and cheaters.

      delete


    • Posted: Dec 22, 2018 at 10:29 PM by an anonymous user from or near: Spartanburg, South Carolina, United States

      I also ordered a smart wardrobe Dec. 8th, for 129.99. Did u get any favorable advise from the Federal Trade Commission?

      delete


  • Posted: Dec 20, 2018 at 10:50 AM by an anonymous user from or near: São Paulo, Brazil

    I made a purchase and I think that the coup has a way to cancel the purchase?

    delete


    • Posted: Dec 20, 2018 at 2:59 PM by info

      You can always open a dispute with your bank to have your money.

      delete


  • Posted: Dec 19, 2018 at 5:58 PM by an anonymous user from or near: Beaverton, Oregon, United States

    The site: supergomall.com has been taken down. I don't expect to get my purchase. Notifying my credit card as I write this. Sad.

    delete


  • Posted: Dec 19, 2018 at 1:41 PM by an anonymous user from or near: Brasov, Romania

    I chose, I paid, I received my confirmation and ... silence.

    I am accustomed to the idea of ​​deception! I want money to get to buy candles!MD

    supergomall

    ORDER # 13111
    Thank you for your purchase!
    View your order
    or Visit our store

    Order summary

    Smart WardRobe (80% OFF, Only 3Days) × 1

    $139.99
    Subtotal
    $ 139.99
    Shipping
    $ 0.00
    Total

    $ 139.99 USD
    Customer information
    Billing address

    delete


  • Posted: Dec 19, 2018 at 12:13 PM by an anonymous user from or near: Sebring, Florida, United States

    I wanted to purchase a hot tub and they got my info for my credit card and processed the payment now I am trying to get it back, but very difficult. Fraudulent.

    delete


  • Posted: Dec 19, 2018 at 9:47 AM by an anonymous user from or near: Reading, England, United Kingdom

    I ordered a touchscreen table for £98 on the 5th December and tried to check tracking and delivery today but website gone..... so has my £98... My bank has been informed of this fraud and are trying to get my money back, but this is doubtful.

    delete


  • Posted: Dec 19, 2018 at 8:25 AM by an anonymous user from or near: Davie, Florida, United States

    THIS SITE SUCKS, I never received my order

    delete


    • Posted: Dec 19, 2018 at 11:32 AM by an anonymous user from or near: Utica, New York, United States

      I have a fraud alert in. I ordered a hot tub, I was so looking forward to giving this to elderly parents as a gift. Never received it. Ugh

      delete


  • Posted: Dec 18, 2018 at 7:17 PM by an anonymous user from or near: Chester, South Carolina, United States

    Bought an item for $120 from supergomall and never received any confirmation or tracking. Unable to contact them. All links to store are gone and no answer from emailing them.

    delete


  • Posted: Dec 18, 2018 at 3:50 PM by an anonymous user from or near: Albuquerque, New Mexico, United States

    Same here, the site is gone after they took my money.

    delete


  • Posted: Dec 18, 2018 at 9:57 AM by an anonymous user from or near: Sunnyvale, California, United States

    Run, do not walk, away from Supergomall.com! I am in contact with my bank now to TRY to recoup my $119 for a 'portable hot tub'...(wish me luck)(it sure did look nice in the ad!).

    Facebook needs to monitor these shady dealers who SEEM to be reputable! :-(

    delete


  • Posted: Dec 17, 2018 at 2:59 AM by an anonymous user from or near: London, England, United Kingdom

    Hi, I ordered and paid for a HOT TUB from a advert on Facebook. Paid in dollars. Had a message coming from China?

    Advert has disappeared and no Hot Tub
    please help if you can
    SUERGOMALL.

    delete


    • Posted: Dec 17, 2018 at 5:11 AM by info

      Open a dispute with your bank to have your money refunded.

      delete


  • Posted: Dec 16, 2018 at 9:23 PM by info

    Their email address doesn't work. It is: bieuluanrina@gmail.com

    delete


  • Posted: Dec 16, 2018 at 11:44 AM by an anonymous user from or near: Modena, Emilia-Romagna, Italy

    Hi, I bought an article on this site and I paid with a credit card, what should I do?

    Thank you

    delete


    • Posted: Dec 16, 2018 at 12:34 PM by info

      If you didn't get the item or you are not satisfied with it, and the store refuses to refund your money, open a dispute with your bank to have your money refunded.

      delete


  • Posted: Dec 15, 2018 at 11:08 PM by an anonymous user from or near: New York, United States

    I ordered a 12v truck, said it was shipped. Now site is gone. What can I do?

    delete


    • Posted: Dec 15, 2018 at 11:39 PM by info

      Open a dispute with your bank to have your money refunded.

      delete


  • Posted: Dec 15, 2018 at 10:07 PM by an anonymous user from or near: Phoenix, Arizona, United States

    Yup, took money...website is gone!

    delete


  • Posted: Dec 15, 2018 at 7:25 AM by info

    Received via email:

    "www.supergomall.com and www.superrunmall.com

    They took our money and now all of a sudden the website doesn’t exist. What can we do about this?"

    delete


    • Posted: Dec 15, 2018 at 12:55 PM by an anonymous user from or near: Washington D.C., District of Columbia, United States

      same happened to me as well

      delete


  • Posted: Dec 14, 2018 at 2:46 PM by an anonymous user from or near: Albemarle, North Carolina, United States

    Same thing happened to me. I ordered a clothes steamer for my wife - Smart Wash - I went to track and got a non-existent error page and not available page - I called my CC company and they said I will get credit - I tried to email but no response.

    delete


    • Posted: Dec 16, 2018 at 2:58 PM by an anonymous user from or near: Edmonton, Alberta, Canada

      I bought this too.

      delete


    • Posted: Dec 16, 2018 at 12:56 PM by an anonymous user from or near: Brisbane, Queensland, Australia

      Facebook need to take some responsibility regarding the vendors that they advertise. I got this item advertised via Facebook.

      delete


    • Posted: Dec 16, 2018 at 12:52 PM by an anonymous user from or near: Brisbane, Queensland, Australia

      Same thing. It's obviously fraudulent.

      delete


  • Posted: Dec 14, 2018 at 11:50 AM by an anonymous user from or near: Jacksonville, Florida, United States

    Still no product.

    Bought the Camera Drone.

    Said it was on the way and leaving China Port.

    As of today...1/14/2018 the link to the tracking and email is no longer working. The original ad for this product to purchase was on Facebook.

    Looks like I lost $50 bucks, so far.

    delete


  • Posted: Dec 14, 2018 at 8:43 AM by an anonymous user from or near: Lebanon, Pennsylvania, United States

    I have ordered a spa set for 119.99 I got email it was being shipped and still didn't get nothing and when I try to contact email it shows error.

    These people should be caught and shut down mfkrs. Kerry from pha.

    delete


    • Posted: Dec 16, 2018 at 9:07 AM by an anonymous user from or near: London, England, United Kingdom

      I ordered the same spa, the money came out my bank, £105, now the store is gone, but more importantly they have my address and bank card details. That was an ad on Facebook.

      It shouldn’t be allowed to advertise if it’s a scam site.

      delete


    • Posted: Dec 16, 2018 at 2:48 AM by an anonymous user from or near: Wollongong, New South Wales, Australia

      Exactly the same happened to me.

      delete


  • Posted: Dec 14, 2018 at 6:17 AM by buk10m from or near: Lithia Springs, Pennsylvania, United States

    Same thing happened to my wife, at the moment we are eligible for purchase protection through Paypal; luckily. She received the same emails with links that open up "'error 404' - Store no longer available."

    I tell her all the time, don't buy from online unless it's through Paypal or some other third party transaction provider. I don't know if it's still available, but when I used Paypal I had a feature where they wouldn't take the money out your account until you received the package and were satisfied with it.

    delete


  • Posted: Dec 13, 2018 at 11:58 AM by an anonymous user from or near: Boise, Idaho, United States

    Looks like I lost $120.00 because the company after I bought the item disappeared!

    supergomall

    Your order is on the way. Track your shipment to see the delivery status.

    View your order
    or Visit our store
    Items in this shipment 1

    delete


  • Posted: Dec 13, 2018 at 3:31 AM by an anonymous user from or near: Riyadh, Ar Riya?, Saudi Arabia

    This is true, now you don't find their site on the web.I had a bad experience with them.

    delete


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