Is "Melikeone" a Trustworthy Online Store?

Question

Answer 1 · March 4, 2019 at 2:01 PM

Does anyone know how to contact their customer service? Ive emailed their address on their site but only get an automated response.

Answer 2 · March 3, 2019 at 2:07 PM

This company is horrible! Do not order from them

Answer 3 · February 19, 2019 at 6:26 PM

February 19, 2019 at 6:26 PM by an anonymous user from: Ashburn, Virginia, United States

This product and company suck!

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Answer 4 · February 9, 2019 at 8:55 AM

My boyfriend ordered from this company for Valentine’s Day and the results are absolutely AWFUL. The picture is horrendous!

I could not believe it was supposed to be our pic. Then there’s no telephone number to contact anyone and they would not give us our money back. SCAMMERS

Answer 5 · February 5, 2019 at 8:03 PM

I finally got my order delivered today 2/5/2019. I made my order on 12/10/2018. I was very frustrated from the long wait, but I was ecstatic to see my package by my front door when I got home.

I was thinking that I could give this to my girlfriend as a Valentine’s Day gift since I couldn’t give it to her for the past Christmas, which was my original plan. I must say that I am highly disappointed with my order. I can barely see the picture that was put on the moon, and the quote I had put on the back is relatively smaller. Comparing my moon to the one that is displayed on the webpage that I placed my order is not even a fair comparison. I figured that it would look super since it took nearly 2 months for me to get my order, but I must say that it looks like someone did a halfa** job.

Honestly, saying someone did a halfa** job on this sounds more like a compliment. Really it looks like they didn’t take any time at all to make this. I’m a very disappointed, dissatisfied customer. I highly recommend any future customers just save your money and find something else because the money I spent for this item most surely wasn’t worth it.

Answer 6 · January 16, 2019 at 7:56 PM

Ordered Dec 21, 2018. No positive reply other then an automated reply telling me to be patient. Still no product and is now Jan 16th, 2019. No real person to talk to about this with.

Answer 7 · January 23, 2019 at 1:09 PM

I've order since November 22nd, 2018 and till date (January 23rd, 2019) product was not received.

Answer 8 · January 16, 2019 at 12:13 PM

I have placed an order for the Moon Lamp on Dec 6 2018 and I still have not received it. Do not buy from this company.

Answer 9 · January 16, 2019 at 1:37 PM

Same here, no tracking, I'm giving it a week and then calling PayPal

Answer 10 · January 14, 2019 at 9:47 PM

This company has most definitely ticked me off. I placed my order for one of the moon lamps on 12/10/2018. It is now 1/14/2019, and I have still not received my order.

I have yet to even receive my tracking number for this item. I have tried numerous times to communicate with someone to see where my order is, but the FB messenger is a stupid automated answering system.

They give me like 3-4 different emails to try to contact someone to get information about my order, and each one continues to give the same answer as the other or they just don’t answer at all. I even asked for a refund on the FB messenger, but the response said that I could not be refunded for my purchase at this time.

I ordered this item for my girlfriend as a Christmas present, and felt super lousy that I couldn’t give it to her on Christmas Day. Maybe I’ll get lucky and have it delivered soon, but I have a word of advice for future shoppers. DO NOT ORDER ANYTHING FROM THIS SITE!

Answer 11 · January 16, 2019 at 10:24 AM

Placed My Order 12/10/2018 and as well was a little worried after the long wait and reading some bad reviews. I sent a several emails and messages and nothing.

Finally received a tracking number 01/12/2019 and my package left HONG KONG 01/14/2019 and is currently in Los Angeles 01/16/2019. Will update later once package is delivered.

Answer 12 · January 15, 2019 at 10:19 PM

My husband ordered one of those moon lamps from them, too, on 12/15/18 and we are getting the runaround just like you. PayPal has not been helpful, now going through a dispute with our credit card. This company is a joke and most definitely a SCAM!

Answer 13 · January 15, 2019 at 5:17 PM

I have about the same timeline and story...no reply or info.

Answer 14 · January 15, 2019 at 2:52 PM

I’m having the same experience, almost to the day so I’m wondering what to do.

Answer 15 · January 10, 2019 at 10:57 PM

I've had the opposite experience as most I guess. I ordered and all though never recieved an email saying my order was shipped and never did it show being shipped on the website my custom moon arrived!

And it looks awesome! The detail is pretty amazing and my wife lives it. I did send an email asking about my order and was told they were very busy and trying to push orders out.

I can understand since I ordered dec 2 hoping to receive by xmas. Recieved Jan 10. Not bad I think. Thank you! Unlike most I'm happy.

Answer 16 · January 13, 2019 at 5:54 PM

Could you post a pic as well that give me a little hope it could still be coming, I orderd around the 20th of December.

Answer 17 · January 12, 2019 at 12:42 AM

Hello I ordered this moon as well, would u mind posting a pic of your final product, the quality was concerning to me and I want to reassure myself that this gift is still coming in the mail and I did not make a bum purchase. Thank you

Answer 18 · January 9, 2019 at 10:00 PM

Total thieves and scammers. Learned that the hardway. Dont risk it!

Answer 19 · January 7, 2019 at 11:32 PM

January 7, 2019 at 11:32 PM by an anonymous user from: Ashburn, Virginia, United States

SCAM SCAM SCAM, stay away

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Answer 20 · January 7, 2019 at 4:16 PM

This company is a rip off,do not order anything from them. When you try to get information all you get is text message run around.

Answer 21 · January 7, 2019 at 12:08 PM

I ordered on December 6th and also the exact same thing everyone else is saying. Correct the BBB will not do anything outside the US however the FTC very well might. I know contacts who deal with them I have reached out to and am waiting a response.

It may take a while due to the government shut down but I do not feel they will be very accepting to the american public being scammed out of millions.

At this time anyone who reads this please save any and all proof on your purchase and attempts to contact this company.

Please also check this message for future updates and what action can be taken.

Answer 22 · January 7, 2019 at 11:34 AM

I have purchased my order a month ago and have still not received it. I click in to track and it has not Evan shipped. I have tried multiple times to get this resolved to no evail.

Answer 23 · January 7, 2019 at 12:16 AM

I've placed an order on dec 2nd and still haven't gotten anywhere with their stupid robot via emails. There is no contact info so therefore I believe they're a 100 percent scam company.

Answer 24 · January 6, 2019 at 9:08 PM

I've been waiting for my purchase for over a month. I have interred information the way I'm supposed to to check the status. The status is the same for over a month now...processing. it says free shipping it charge me for shipping. It's a delivery in 10 days that was a lie. I'm contacting my bank in the morning for the fraud.

Answer 25 · January 3, 2019 at 9:39 AM

This company.. I’ve been waiting over a d**n month now.. I always get the same response from a robot.

Answer 26 · January 3, 2019 at 11:44 PM

Same here. I ordered mine December 1st and sent over 7 emails to get a response from a robot. I'm very disappointed, it was supposed to be a Christmas present.

Answer 27 · January 7, 2019 at 12:31 PM

Same here. I send over 10 emails to get the same respond from a robot. TERRIBLE!

Answer 28 · January 3, 2019 at 4:49 PM

ME TOO! I only received half of my order and they are telling me the entire order was delivered and there isn't a real person able to help me locate the other item I purchased!

Answer 29 · January 3, 2019 at 8:28 AM

H**l no, they have no phone number to contact and nothing but a autoresponder!

Answer 30 · January 2, 2019 at 1:05 PM

I too unfortunately ordered from this website and I have not received anything! Shame on FaceBook and PayPal :-((( I'm now trying to get my $76.00 back.

Answer 31 · January 2, 2019 at 12:51 PM

I also placed an order On Dec. 11th and still have not heard a word about my order.

I have tried and tried to email them and just keep getting the same message saying its in process and will send me an email with the tracking # and will not give me any information.

I got that as a gift for my husband. I am so beyond disappointed.

Answer 32 · January 3, 2019 at 4:51 PM

Same thing!

I ordered two things on December 10th.

I received one of the items on December 27 but not the one that was supposed to be a Christmas gift for my husband.

I can't get a real person to respond.

I keep getting an automated robot response!

Answer 33 · January 2, 2019 at 11:00 AM

I ordered the 3d printing moon for wife xmas on 12 4 2018 allow business 3 days processing. I allowed 5 and then 10 for shipping. I allowed 15.I have no updates; how does Facebook allow rip off companies like melikeone to sell products on there site?

Answer 34 · December 30, 2018 at 10:51 AM

I ordered the 3d printed moon lamp on December 4th, still not delivered, no tracking number or anything. When I try to contact them, I just get generic bot responses...has anyone actually received an order from them?

Answer 35 · December 31, 2018 at 11:51 PM

Having the same issue, with same product. Will be filing a claim with Paypal after the 1st.

Answer 36 · December 31, 2018 at 5:20 PM

We ordered one on December 2nd and still nothing too.

Answer 37 · December 31, 2018 at 12:28 AM

December 31, 2018 at 12:28 AM by an anonymous user from: North Oxford, Massachusetts, United States

I am in the same exact situation. Smh.

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Answer 38 · December 29, 2018 at 2:22 PM

Ordered item on 8/12/2018 and nothing! No tracking number, no feedback. Tried emailing and all I get is the same response every time stating that they are busy and to please be patient. They will not send s tracking number and say that order has been completed. I have not received anything.

Answer 39 · December 29, 2018 at 9:45 AM

I have ordered since 23th November 2018 and till date the tracking info they sent is the same since 9th December 2018...This item is stuck somewhere in Venezuela...I have tried to email them many time since an no luck. This item cost me almost Usd $50 which is approx TTD $350.

Answer 40 · December 24, 2018 at 5:58 PM

I’ve also been scammed. I just filed a claim on PayPal. I placed my order on Dec 6th and have been getting the runaround ever sense.

I would encourage everyone to file a claim as well. Let’s nail these suckers!

Good luck!

Answer 41 · December 22, 2018 at 8:00 PM

Same thing happened to me, ordered on Dec 7. Generic reply when asking for tracking info, got some Facebook message link with no reply as well as three different email address to reply to. It's definately a scam. Has anyone disputed this with their bank or PayPal. Makes me so upset.

Answer 42 · December 22, 2018 at 4:59 PM

I truly am sad that I ordered this well in advance and believed that I had a sentimental gift for my wife for Christmas.

Unfortunately it has become very clear that in the two and a half weeks that I've had my order placed, there will not be a sentimental gift made by this company for my wife.

I will now have to be a last minute shopper. I will be fighting my $160 charge with my bank on Wednesday, December 26th, 2018. I will amend my review if for some reason things change.

Answer 43 · December 22, 2018 at 2:35 PM

My husband order from them as well and he has not received his gift; does anyone know for sure this is a scam?

Answer 44 · December 22, 2018 at 2:33 PM

December 22, 2018 at 2:33 PM by an anonymous user from: Tucker, Georgia, United States

Has anyone reported them to bbb?

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Answer 45 · January 3, 2019 at 9:42 AM

The BBB will not do anything outside the U.S

Answer 46 · December 22, 2018 at 6:43 AM

Do Not buy from them. Ordered item on Dec 4th and 20 days later no answers to my emails for an update. Canceled thru credit card company. Total rip off.

Answer 47 · December 21, 2018 at 11:32 PM

Ordered. No product, No response, No reply.

They have several contact e-mail addresses listed

service2016s@gmail.com

wallet@supportvips.com

support@melikeone.com

Which makes me suspicious.

The ICAAN WHOIS shows a blank Organization, Nam, Mailing Address, Phone, Ext, Fax and a pointer to godaddy.com for an e-mail address for both supportvips.com and melikeone.com

Following the MeLikeOne.com does yield the following from Whois search

WHOIS search results

Domain Name: melikeone.com

Registry Domain ID: 2284004869_DOMAIN_COM-VRSN

Registrar WHOIS Server: whois.godaddy.com

Registrar URL: http://www.godaddy.com

Updated Date: 2018-07-10T08:32:42Z

Creation Date: 2018-07-10T08:32:42Z

Registrar Registration Expiration Date: 2020-07-10T08:32:42Z

Registrar: GoDaddy.com, LLC

Registrar IANA ID: 146

Registrar Abuse Contact Email: abuse@godaddy.com

Registrar Abuse Contact Phone: 1.4806242505

...

Answer 48 · December 21, 2018 at 4:05 PM

O no, I feel like it's a scam also! I dont know what to do, I used my debt card.

Answer 49 · December 21, 2018 at 4:40 PM

Contact your bank for help.

Answer 50 · December 21, 2018 at 2:33 PM

December 21, 2018 at 2:33 PM by an anonymous user from: San Jose, California, United States

Cannot get then to respond. Scammers.

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Answer 51 · December 21, 2018 at 1:45 PM

Ordered on 12/11/18 and still nothing. Got them to respond with "We are very behind due to the holidays" but still is feeling like a scam to me at this point.

Answer 52 · December 20, 2018 at 12:20 PM

Ordered mine on Dec 4th. I’m getting in touch with PayPal. Thinking scam. Not one person has said they received what they have ordered.

Answer 53 · December 20, 2018 at 10:48 AM

Its only been a few days for me, but I am hoping this is not a scam.

If it is, my credit card firm will refund my money and fight it. That moon light is pretty cool, so I hope I get some type of action soon.

Answer 54 · December 20, 2018 at 7:59 AM

I ordered my gift on December 8th and I have tried to get an update with no avail and they have no phone number to call.

I think I have been had for $53.00 dollars.

But I will get my money back and turn them in to the BBB and Facebook.

Answer 55 · December 20, 2018 at 1:57 PM

I agree. Turn this scam site in. Help spread the scam alert. They took my money and no way to contact any one. I sent many emails to their support and no response. Now I get a message back saying email

Answer 56 · December 18, 2018 at 5:56 PM

Exactly the same thing happened to me. Ordered the same date as well.

Answer 57 · December 17, 2018 at 4:46 PM

I'm starting to feel as if this is a scam website.

I placed an order December 3rd, and according to their website it said that the order could take two weeks until it is shipped.

I looked today December 17th and it says that the item still isn't shipped and it has an automated message when I put in my order number.

I found the website on Facebook advertising a Moon light with picture engraving.

I'm starting to feel as if this website isn't legit.

I sent an email for some kind of reassurance and I got an automated response requesting that I speak to a particular person on facebook's messenger by clicking a link.

I was scammed in the past about a dog and lost $400.

I don't want this to be the same thing.

I hope someone knows for sure.

Answer 58 · December 19, 2018 at 11:18 AM

I am in the same position. I think we were scammed.

Answer 59 · December 19, 2018 at 7:53 AM

December 19, 2018 at 7:53 AM by an anonymous user from: Bedminster, New Jersey, United States

I'm having the same problem.

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Answer 60 · December 17, 2018 at 7:03 PM

Same exact thing is happening to me right now! I opened a PayPal dispute today on them!

Melikeone's Store at www.melikeone.com