Arshirly is an Untrustworthy Online Store

Arshirly is an Untrustworthy Online Store

Arshirly located at arshirly.com appears to be an untrustworthy Chinese online store. Online shoppers run the risk of receiving counterfeit or knockoff products, or nothing all from this suspicious online store selling coats, bags, shoes and other clothing items at ridiculously low prices.

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Arshirly at arshirly.com

Arshirly at arshirly.com

Company: PHIGO INT'L HOLDING (ASIA PACIFIC) LIMITED

Phone: 852 5935 8201

Email: service@arshirly.com

Address:

MATTE ECOMMERCE CO., LIMITED 48 Charlotte Street, London, Greater London, England, W1T 2NS

Unsatisfied customers who are unable to get their money back from Arshirly are asked to contact their bank and open a dispute to have their money refunded.

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Comments 56

Jul 29, 2022 at 5:52 PM by
Arshirly is an Untrustworthy Online Store
Sonof100 from: Burntisland, Scotland, United Kingdom

This is the reply I had:
"Dear customer,
We are so sorry to hear that you are not satisfied with the item you received. While according to our substantial experience, it will cost you more than 30USD for shipping the product back to us, and customers need to be responsible for the returning shipping fee.
In this situation, how about we provide a 10% refund for this order to make you satisfied? And you can save money for the returning shipping fee.
Thank you for your understanding and cooperation.
Looking forward to hearing from you.
Best regards,
Customer Service Center"

Delete

Jul 29, 2022 at 10:30 AM by
Arshirly is an Untrustworthy Online Store
Sonof100 from: Hatfield, England, United Kingdom

I am wanting to know what the h**l you are playing at! I purchased a nightmare on elm street glove in a display box. You sent me a picture in a cheap a*s frame. Either send me what I ordered or refund me please. I was supposed to get what was In the first picture but got what was in the second. Look forward to hearing from you...

Delete

Apr 20, 2022 at 12:15 PM by
Arshirly is an Untrustworthy Online Store
an anonymous user from: Core, Regina, Saskatchewan, Canada

Product was not as advertised, the color was not as ordered and the fabric and sizing is not accurate. They stall on providing a return address after stating the return address on pkg is not accurate but don’t provide an alternative. They try to get you to keep the product at a 5% discount stating they do not do refunds. I believe this company keeps changing its name in order to scam people with sub standard merchandise. I am still waiting for refund for returned product

Delete

Apr 20, 2022 at 10:34 AM by
Arshirly is an Untrustworthy Online Store
an anonymous user from: Kristiine, Tallinn, Estonia

The same here. I got trash, sent it back and started a conversation with them per e-mail. I got hundred promises - teh money is on the way, be patient, it will take some days - and after 7 months they finished to answer my emails.

Delete

Mar 15, 2022 at 6:07 PM by
Arshirly is an Untrustworthy Online Store
an anonymous user from: Auckland, Auckland, New Zealand

I have had an on-going dispute with this company, going back seven months and counting. I ordered a product with tracking and it was delayed, I accept that, but they insisted it had been delivered, even though the tracking info did not show any record of it arriving in the country, New Zealand. I claimed my money back through paypal. Next thing, Arshirly are accusing me of fraud and threatening to throw the full force of the law at me. I explained why I did what I did and suddenly a parcel arrived, with different tracking information to the first one. I had told them I would reimburse them with the amount I claimed from Paypal, if the goods arrived and they were what I had ordered.
Sadly, it was not what I had ordered, related, but different. I arranged to return it to them on the proviso that they reimbursed me with the postage. This was a considerable sum of money as they wanted it tracked. It duly arrived back to them in December. Can I get through to them? Very difficult. They do answer their emails, which is one thing I can say for them, but they don't seem to understand.
One of their representatives assured me in February, that the money had been paid into my account and would arrive in 5-10 working days, but it has been about 24 working days and nothing has arrived. They keep on confusing it with the PayPal amount. I realise the language barrier might be at play here, but if they scrolled back through our considerable correspondence, they might get the gist. I don't think I can make it any clearer. I have attached proof of the proceedings to my emails but even that isn't enough. So frustrating!

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Nov 20, 2021 at 8:38 AM by
Arshirly is an Untrustworthy Online Store
an anonymous user from: Littleton, Colorado, United States

I ordered a Dragon that sits on your shoulder. Within 3 weeks, I asked for a tracking number. They said it wasn't shipped and it would be another week or so, which I waited, and waited, and waited, and they never gave me a tracking number, I opened up a dispute with Pay/Pal, and received my refund that way. Then after the dispute, they had the NERVE to ask me if I could close it, which when you do that, then the negative mark gets removed, and I didn't. BEWARE of these Over-seas companies, they are thriving to get your money. Covid set them back and now they will do anything to get your money...

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Oct 16, 2021 at 6:02 PM by
Arshirly is an Untrustworthy Online Store
an anonymous user from: Downtown Redmond, Redmond, Washington, United States

Ordered a beautiful birdhouse according to picture and 59 days later received a piece of cardboard that I can’t even piece together. This company is nothing but a scam. Do not order anything from them! I learned the hard way . The piece of cardboard is now in my trash. I am upset beyond words!

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Oct 12, 2021 at 2:23 PM by
Arshirly is an Untrustworthy Online Store
an anonymous user from: Saint John, New Brunswick, Canada

Received wreath that was pictured as beautiful. Thankful I only ordered one. It was pure junk. Beware Folks!

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Oct 9, 2021 at 10:59 AM by
Arshirly is an Untrustworthy Online Store
an anonymous user from: Durham, North Carolina, United States

Unbelievable scam artists! 3D printed c**p. I ordered what I was led to believe, a beautiful bird house. Pictures looked great, reviews were obviously fictitious and what I received was 10 printed slabs of plastic covered cardboard in a smashed up box. Plastic copper painted roof is deformed. It’s raining today so I am starting a bird house restoration project with some wood, glue and paint to make the best out of a bad situation. Birdies need homes too! If the Chinese trolls send you fabricated lemons, make lemonade and enjoy the day!

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Sep 23, 2021 at 12:19 AM by
Arshirly is an Untrustworthy Online Store
an anonymous user from: Canberra, Australian Capital Territory, Australia

Ordered a metal model v8 motor. Looked alright many weeks later I receive a poorly 3D printed as the product. This mob is just a bunch of thieving Chinese con merchants. Will be handing all copies of receipts and advertising along with their pathetic emails offering me a refund of 20 then 30%. Absolute scammers,

Delete

Sep 1, 2021 at 6:06 AM by
Arshirly is an Untrustworthy Online Store
an anonymous user from: ???? ???????, Belgrade, ????????? ??????, Serbia

I ordered a drone with a camera, half-professional, middle expensive...They sent me a toy drone WITHOUT a camera! When I asked for a refund they started to offer from 10 to 30% in about 7-8 emails...I never could imagine someone could do something like this. This is a garbage company...Literally online thieves.

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Arshirly is an Untrustworthy Online Store