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Feelhearts is an Untrustworthy Online Store

Feelhearts located at appears to be an untrustworthy Chinese online store. Online shoppers run the risk of receiving counterfeit or knockoff products, or nothing all from this suspicious online store selling coats, bags, shoes and other clothing items at ridiculously low prices.

Feelhearts is an Untrustworthy Online Store

Feelhearts at

Feelhearts at


Phone: 852 5935 8201



MATTE ECOMMERCE CO., LIMITED 48 Charlotte Street, London, Greater London, England, W1T 2NS

Unsatisfied customers who are unable to get their money back from Feelhearts are asked to contact their bank and open a dispute to have their money refunded.

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Comments (Total: 6)

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  • October 16, 2020 at 12:09 AM by an anonymous user from: Saint Helier, Jersey

    Agree, this is a scam. I experienced similar when ordering a mask. Do not make the same mistake.

    • October 16, 2020 at 1:43 AM by an anonymous user from: Saint Helier, Jersey

      Have since asked for and been promised a full refund. Watch this space.

  • August 31, 2020 at 10:17 AM by an anonymous user from: New York, United States

    What's the connection between and other online services providing masks?

    I ordered masks from Is there a way to determine whether the true recipient was feelhearts?

    Perhaps it's First-Fashion.

    I received the following email from

    Sorry for the delay of masks.

    customerservice <>

    4:32 AM (6 hours ago)

    Dear Customer,

    Thanks for your purchasing in our store.We are so sorry for keeping you waiting so long time.

    As we all know,with the global epidemic spreading,mask has become high-demand item.

    Although our team had processed orders day and night to ensure that you can receive them asap, there may be several days delay for your items to arrive due to excessive orders but please don’t worry your order is in an urgent production.

    We are an honest company and we won’t let you bear any loss.We will arrange your parcel as soon as possible when they finished.

    Once the production is completed(about another 7-12days),it will be sent to you with the tracking number and tracking link.And we have contacted the shipping company to send you by the fastest shipping method.Could you wait for some days? We can give you some free masks as compensation.Looking forward to your reply.

    • August 31, 2020 at 10:57 AM by info

      The untrustworthy stores use multiple domain names, so as one is taken down, they switch to another.

  • April 23, 2020 at 12:49 PM by an anonymous user from: Corpus Christi, Texas, United States

    I ordered 3 face masks, paid $35.93 to PayPal for Feel Hearts Co. I have sent emails and have not received my or a refund of $35.93.

  • March 6, 2020 at 3:06 PM by an anonymous user from: Indianapolis, Indiana, United States

    Scammers! Rip off

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Feelhearts is an Untrustworthy Online Store