"Microsoft E-mail Account Upgrade 2018" Phishing Email Scams

There is no "Microsoft E-mail Account Upgrade 2018". Therefore, Microsoft users who have received the email message below, which claims they won't be able to sign into their email accounts are asked to delete it because it is a phishing scam being sent by cybercriminals to steal Microsoft Windows Live or Outlook usernames and passwords. The fake email message tricks the recipients into visiting a phishing website where they will be asked to sign into their accounts, but any attempt to sign-in to the phishing website will result in their account credentials being sent to the cybercriminals behind the phishing email message.

Microsoft E-mail Account Upgrade 2018 Phishing Email Scams

The "Microsoft E-mail Upgrade 2018" Phishing Email

From: Windows Live 2018 <joymaria.a@hotmail.com>

Sent: 05 February 2018 03:31

To: noreply@microsoft.net


E-mail Upgrade 2018

Starting from 06/02/2018 you won't be able to sign-in into your email account unless you fix this urgent issue now.

Please confirm this request to complete our deactivation process:

Yes, I would like to upgrade my account

No i will not complete this request, Cancel upgrade request

This restriction will be disabled intermediately we confirm update successful.

Thank you,

Account service Team.

The link in the email message goes to a fake Microsoft Hotmail website, which will attempt to trick the potential victims into entering their usernames and passwords on it. If the potential victims enter their Microsoft Outlook, Hotmail, Live usernames, and passwords on the fake website, the information will be sent to the cyber-criminals behind the email scam, who will use the information to hijack the victims' accounts.

If you receive email messages like these, please go directly to your email account instead of clicking on the links in the email messages. If there is anything wrong with your account or something needs to be done to it, it will be shown to you after you have signed into your account. If you were tricked by one of these malicious phishing scams, please change your Hotmail, Live or Outlook immediately. If you are unable to, click here to report it to Microsoft.

Check the comment section below for additional information, share what you know, or ask a question about this article by leaving a comment below. And, to quickly find answers to your questions, use our search Search engine.

Note: Some of the information in samples on this website may have been impersonated or spoofed.

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Comments, Questions, Answers, or Reviews

Comments (Total: 11)

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August 8, 2019 at 12:40 PM by
"Microsoft E-mail Account Upgrade 2018" Phishing Email Scams

"From: Acc Center<nik.messely@telenet.be>

Date: 8 August 2019 at 15:34:32 BST

Subject: Your Microsoft Account needs to be updated.


Your Outlook Account needs to be updated.

We are upgrading our server to a more user friendly one..


All customers are required to manually upgrade their accounts..

Upgrade your account"

Here is another scam.


March 11, 2019 at 7:55 AM by
"Microsoft E-mail Account Upgrade 2018" Phishing Email Scams
an anonymous user from: Medellín, Antioquia, Colombia


"From: MailBox Update [mailto:riadishaq@hotmail.com]

Enviado el: lunes, 11 de marzo de 2019 3:09 a. m.

To: member_services@live.com

Asunto: Microsoft Account Reset Update

Importancia: Alta


This message is being sent to you to inform you that your account will expire on 03/12/2019.

If you wish to continue using this account please upgrade to our services. Ignoring this message will cause the account to be closed

Update your account

Note:This upgrade is required immediately after receiving this message

Thank you

Security account team"


March 4, 2019 at 3:02 PM by
"Microsoft E-mail Account Upgrade 2018" Phishing Email Scams

Here is another scam:

"From: <MicrosoftAccountSecurityInfoUpdateMicrosoftAccounthello@lovemadly.ca>

Date: 4 March 2019 at 17:21:54 GMT

Subject: Microsoft E-mail Account Upgrade, March 2019


Your Outlook Account needs to be updated.

We are upgrading our server to a more user friendly one.


All customers are required to manually upgrade their Microsoft Outlook accounts.

Due date 4 March 2019"


August 9, 2018 at 4:07 AM by
"Microsoft E-mail Account Upgrade 2018" Phishing Email Scams
an anonymous user from: Hereford, England, United Kingdom

My wife had exactly the same wording on her Hotmail account 09/08/2018 0945hrs, fortunately we are computer literate and searched for scams?

My daughter was not so lucky, same sort of message from BT clicked the link instead of opening her BT account followed a very helpful agent and had her bank account emptied.


July 13, 2018 at 10:58 PM by
"Microsoft E-mail Account Upgrade 2018" Phishing Email Scams

Here is another scam:

"From: Mail Server <bigzonetech@hotmail.com>

Sent: July 13, 2018 11:58 AM



We are informing you that your account will be closed ON 15/07/2018 because you have been ignoring all our update messages sent you.

If you wish to continue using this account update now to continue using our service.

Click here to update

Notice: Ignoring this message will cause this account to be terminated without your permission.



Mail Protector ©2018"


April 19, 2018 at 3:51 AM by
"Microsoft E-mail Account Upgrade 2018" Phishing Email Scams
an anonymous user from: Skebobruk, Stockholm County, Sweden

Here is another scam:

"Update alert

Dear User,

The deadline for updating all E-mail account is Today

You are advise to Update your account now

Update your account

Note: Your account will be suspended if not updated before the end of today.

Thank you

Security account team"


April 10, 2018 at 2:58 PM by
"Microsoft E-mail Account Upgrade 2018" Phishing Email Scams

Here is another scam:

"From: Account Update! <salimjamall@hotmail.com>

Date: April 10, 2018 at 4:37:31 AM EDT

To: "security_drive@microsoft.com" <security_drive@microsoft.com>


This message cannot be ignored!

Upgrade Notification

Your Email account version is outdated and require immediate upgrade

We might be forced to shut down your email if you do not upgrade

If you wish to continue using this account please take a few moment to upgrade your account

Update your account

Please performing this upgrade after receiving this message

Your security and safety is our primary concern.

Thank You

Email Management team"


March 27, 2018 at 1:34 PM by
"Microsoft E-mail Account Upgrade 2018" Phishing Email Scams

Here is another scam:

"From: Microsoft.com Team <jan.davison49@live.co.uk>

Date: March 25, 2018 at 12:09:17 AM CDT

To: <account-security-noreply @accountprotection.microsoft>

Subject: ❶✉ Mail On Hold

E-mail Upgrade!

Your security info is no longer working

Our system found that your security

info is no longer working.

User have 24hrs you won't be able to sign in to

your account unless you fix security info

To fix your security info,

E-mail Upgrade

Note: You are required to update within 24hours after receiving this message

If your security info is already fixed, you can cancel this request."


March 12, 2018 at 6:00 PM by
"Microsoft E-mail Account Upgrade 2018" Phishing Email Scams
an anonymous user from: Buenos Aires City, Buenos Aires Autonomous City, Argentina

I get the codes that do not let me change my password since I got a phising mail...


March 6, 2018 at 12:14 PM by
"Microsoft E-mail Account Upgrade 2018" Phishing Email Scams

Here is another scam:


From: Info Security <Dillport@hotmail.com>

Date: Tue 3/6/2018, 11:32 AM


E-mail Upgrade Request 2018

We are asking users to verify due to recent security incidents online.

This is for your own safety to continue using your account, click the Verify now button below.

Verify Nοw

To opt out or change where you receive security notifications, click here.

Nοte: Please do nοt ignore this email to avοid your account been closed


Account team."


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Online Threat Alerts Security Tips

Pay the safest way

Credit cards are the safest way to pay for online purchases because you can dispute the charges if you never get the goods or services or if the offer was misrepresented. Federal law limits your liability to $50 if someone makes unauthorized charges to your account, and most credit card issuers will remove them completely if you report the problem promptly.

Guard your personal information

In any transaction you conduct, make sure to check with your state or local consumer protection agency and the Better Business Bureau (BBB) to see if the seller, charity, company, or organization is credible. Be especially wary if the entity is unfamiliar to you. Always call the number found on a website’s contact information to make sure the number legitimately belongs to the entity you are dealing with.

Be careful of the information you share

Never give out your codes, passwords or personal information, unless you are sure of who you're dealing with

Know who you’re dealing with

Crooks pretending to be from companies you do business with may call or send an email, claiming they need to verify your personal information. Don’t provide your credit card or bank account number unless you are actually paying for something and know who you are sending payment to. Your social security number should not be necessary unless you are applying for credit. Be especially suspicious if someone claiming to be from a company with whom you have an account asks for information that the business already has.

Check your accounts

Regularly check your account transactions and report any suspicious or unauthorised transactions.

Don’t believe promises of easy money

If someone claims that you can earn money with little or no work, get a loan or credit card even if you have bad credit, or make money on an investment with little or no risk, it’s probably a scam. Oftentimes, offers that seem too good to be true, actually are too good to be true.

Do not open email from people you don’t know

If you are unsure whether an email you received is legitimate, try contacting the sender directly via other means. Do not click on any links in an email unless you are sure it is safe.

Think before you click

If an email or text message looks suspicious, don’t open any attachments or click on the links.

Verify urgent requests or unsolicited emails, messages or phone calls before you respond

If you receive a message or a phone call asking for immediate action and don't know the sender, it could be a phishing message.

Be careful with links and new website addresses

Malicious website addresses may appear almost identical to legitimate sites. Scammers often use a slight variation in spelling or logo to lure you. Malicious links can also come from friends whose email has unknowingly been compromised, so be careful.

Secure your personal information

Before providing any personal information, such as your date of birth, Social Security number, account numbers, and passwords, be sure the website is secure.

Stay informed on the latest cyber threats

Keep yourself up to date on current scams by visiting this website daily.

Use Strong Passwords

Strong passwords are critical to online security.

Keep your software up to date and maintain preventative software programs

Keep all of your software applications up to date on your computers and mobile devices. Install software that provides antivirus, firewall, and email filter services.

Update the operating systems on your electronic devices

Make sure your operating systems (OSs) and applications are up to date on all of your electronic devices. Older and unpatched versions of OSs and software are the target of many hacks. Read the CISA security tip on Understanding Patches and Software Updates for more information.

What if You Got Scammed?

Stop Contact With The Scammer

Hang up the phone. Do not reply to emails, messages, or letters that the scammer sends. Do not make any more payments to the scammer. Beware of additional scammers who may contact you claiming they can help you get your lost money back.

Secure Your Finances

  • Report potentially compromised bank account, credit or debit card information to your financial institution(s) immediately. They may be able to cancel or reverse fraudulent transactions.
  • Notify the three major credit bureaus. They can add a fraud alert to warn potential credit grantors that you may be a victim of identity theft. You may also want to consider placing a free security freeze on your credit report. Doing so prevents lenders and others from accessing your credit report entirely, which will prevent them from extending credit:

Check Your Computer

If your computer was accessed or otherwise affected by a scam, check to make sure that your anti-virus is up-to-date and running and that your system is free of malware and keylogging software. You may also need to seek the help of a computer repair company. Consider utilizing the Better Business Bureau’s website to find a reputable company.

Change Your Account Passwords

Update your bank, credit card, social media, and email account passwords to try to limit further unauthorized access. Make sure to choose strong passwords when changing account passwords.

Report The Scam

Reporting helps protect others. While agencies can’t always track down perpetrators of crimes against scammers, they can utilize the information gathered to record patterns of abuse which may lead to action being taken against a company or industry.

Report your issue to the following agencies based on the nature of the scam:

  • Local Law Enforcement: Consumers are encouraged to report scams to their local police department or sheriff’s office, especially if you lost money or property or had your identity compromised.
  • Federal Trade Commission: Contact the Federal Trade Commission (FTC) at 1-877-FTC-HELP (1-877-382-4357) or use the Online Complaint Assistant to report various types of fraud, including counterfeit checks, lottery or sweepstakes scams, and more.
  • Identitytheft.gov: If someone is using your personal information, like your Social Security, credit card, or bank account number, to open new accounts, make purchases, or get a tax refund, report it at www.identitytheft.gov. This federal government site will also help you create your Identity Theft Report and a personal recovery plan based on your situation. Questions can be directed to 877-ID THEFT.

How To Recognize a Phishing Scam

Scammers use email or text messages to try to steal your passwords, account numbers, or Social Security numbers. If they get that information, they could get access to your email, bank, or other accounts. Or they could sell your information to other scammers. Scammers launch thousands of phishing attacks like these every day — and they’re often successful.

Scammers often update their tactics to keep up with the latest news or trends, but here are some common tactics used in phishing emails or text messages:

Phishing emails and text messages often tell a story to trick you into clicking on a link or opening an attachment. You might get an unexpected email or text message that looks like it’s from a company you know or trust, like a bank or a credit card or utility company. Or maybe it’s from an online payment website or app. The message could be from a scammer, who might

  • say they’ve noticed some suspicious activity or log-in attempts — they haven’t
  • claim there’s a problem with your account or your payment information — there isn’t
  • say you need to confirm some personal or financial information — you don’t
  • include an invoice you don’t recognize — it’s fake
  • want you to click on a link to make a payment — but the link has malware
  • say you’re eligible to register for a government refund — it’s a scam
  • offer a coupon for free stuff — it’s not real

About Online Threat Alerts (OTA)

Online Threat Alerts or OTA is an anti-cybercrime community that started in 2012. OTA alerts the public to cyber crimes and other web threats.

By alerting the public, we have prevented a lot of online users from getting scammed or becoming victims of cybercrimes.

With the ever-increasing number of people going online, it important to have a community like OTA that continuously alerts or protects those same people from cyber-criminals, scammers and hackers, who are every day finding new ways of carrying out their malicious activities.

Online users can help by reporting suspicious or malicious messages or websites to OTA. And, if they want to determine if a message or website is a threat or scam, they can use OTA's search engine to search for the website or parts of the message for information.

Help maintain Online Threat Alerts (OTA).

"Microsoft E-mail Account Upgrade 2018" Phishing Email Scams