The "Capital One Unreflect Payment" email below with the subject "Your credit card payment is due" is a phishing scam. Therefore, Capital One customers who have received email or SMS text messages like the same email, which claim that their credit card payment is due, should delete the messages. This is because the messages are being sent by cybercriminals to trick potential victims into clicking on the links in them, which go to phishing websites that steal online account credentials.
Sample of the "Capital One Unreflect Payment" Phishing Scam
From: Capital one <jgfp41r8irpk@2rvyi04qkb8p.eastallergy.com>
Sent: Wednesday, January 24, 2018 9:52 AM
Subject: Your credit card payment is due
Hello
Visit Capital One Sign In
Your credit card payment is due JAN 28, 2018.
About your account ending in 6225
Don't forget, your online payment is due by 8:00 p.m. ET on JAN 28, 2018.
If you're enrolled in AutoPay or already scheduled a payment-great! You can sign in to see your scheduled payments.
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Did you know? Paying more than the minimum amount due on your account each month can save you money in finance charges.
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Capital One customers who have received messages claiming that they need to do some activity on their accounts, such always go directly to https://www.capitalone.com/ and sign into their accounts. Once they have signed in, they will be notified of security updates, notifications and other important notifications. So, there is no need to click on a link in an email message, which may go to phishing or malicious website.
Also, Capital One customers who have already been tricked by the phishing messages, are asked to change their passwords and contact Capital One immediately, before their accounts are hijacked and used fraudulently by cybercriminals.