Review of Shopolis.com - is it a Legitimate eCommerce Store?

Question

Answer 1 · February 4, 2019

DO NOT BUY! How are they still in operation? They are an efficient scam, even claim you're covered by paypal...paypal has no record of my transaction with scamopolis.

Answer 2 · December 29, 2018

Really think the Attorney General’s office in whatever state these criminals operate out of should be contacted.

Answer 3 · December 26, 2018

I saw their ad on instagram and ordered a pillow, my account was quickly debited, and when you go to the site to review your order know shipping or delivery information shows up.

I sent an email asking for an update as this was for an xmas present and after two days got no reply.

Unfortunately I looked up reviews on this company after I places my order or I would not have ordered.

Answer 4 · December 24, 2018

Placed order Dec. 9th. No shipping information provided, but money was taken from my PayPal account. They state no money will be debited until product ships. I contacted them on Thursday Dec. 19th to inquire about my order they promised I'd receive it before Christmas. It's 9:35 pm Christmas Eve and I haven't received my order.

Answer 5 · December 26, 2018

I am in the same exact situation. How were you able to contact them. I have emailed them 3 times and have received no response as of yet!

Answer 6 · December 23, 2018

Similar experience with my wife’s order of Christmas Gift Toys on 12/7/18.

Money removed from her VISA account, but no notification of shipment, no product.

Have filed dispute with PayPal as well.

Have done some research on this company and found thay are notorious for taking peoples money, but not delivering what was ordered.

Better Business Bureau “F” rating.

Take it from an ex-Police Detective, who worked on a Financial Crimes Task Force, this is “Theft by Swindle” in it’s purest form...

Answer 7 · December 22, 2018

I ordered UFO Helicopters on December 9, 2018. Sill have not received anything from them. I have sent inquiries to them and get no reply. I am going to turn them over to PayPal. This is the only place I have had trouble ordering from!

Answer 8 · December 12, 2018

How can a company as crooked as this continue to work with Ebay and amazon. don't they screen cmpanys?

Answer 9 · December 12, 2018

this must be a fake co or a very lousy one. No one answers order inquiries and they don't ship anything. Entered 2 orders and cannot get any info when or if they will ship. sound like a scam!

Answer 10 · December 4, 2018

Never order from Shopolis, they do not send the item. If you have paid try to get your money back via your bank.

Answer 11 · November 29, 2018

Beware! ATTENTION!

I made an order, it was a backpack. They never send it. I tried to reach them but no response.

Answer 12 · October 30, 2018

Shopolis is NO GOOD...

I made a mistake of duplicating an order. I returned one package and is been since June and still don't have my money back...

No telephone to contact them only by email and they keep asking same stupid questions.

This is a Scam and I fell for it.

Evelyn.

Answer 13 · October 26, 2018

Same! I ordered the bag on the 18th August. It is Oct 25th today. No replies to my e-mails. Can't seem to find a number to contact them and the live chat they have on the website is no use.

Ridiculous.

Answer 14 · October 25, 2018

BEWARE!

Scam company! They never ship nor respond!

I filed a claim against them via my bank and Mastercard. I managed to get my money back. I encourage everyone to do the same: file a claim with the financial institution in charge of your payment method.

Answer 15 · October 11, 2018

I ordered a spice rack two months ago. Nothing - they ignore emails and phone calls, except for a robo-response. Total rip-off. I'm reporting to the attorney general.

Answer 16 · October 10, 2018

I never received my backpack. Emails are ignored.

Answer 17 · October 10, 2018

October 10, 2018 at 4:03 PM by an anonymous user from: Toronto, Ontario, Canada

True, same here! I'm p*ssed off!

remove

Answer 18 · October 8, 2018

I ordered a back pack two months ago

NOT RECEIVED AS YET. no replies to emails

Answer 19 · October 7, 2018

I ordered a product from here and have waited several months. I have sent multiple emails including a request for a refund and have heard nothing. This is a complete SCAM!

Answer 20 · October 5, 2018

I ordered some hair product months ago and still haven't received the product or any response from support. Terrible company.

Answer 21 · October 5, 2018

I ordered an Anti Theft book bag in mid-August and have yet to receive anything. We are now in October and I still book bag-less. I have sent several emails to get NO RESPONSE. I was hoping this wasn't too good to be true but it seems as though they stole $49.99 from a struggling person. SO SAD! My money is gone.

Answer 22 · October 1, 2018

Have experienced all of the above and received the same email from "Nicole" with apologies and offer of discount next time. Really disturbing that companies like this are allowed to advertise on Instagram without being fully researched. I'm now out the money and really disgusted with Instagram.

Answer 23 · October 1, 2018

Ordered 2 backpacks on Sept 1, I then noticed the website was down about a week ago(and still is)... Guess I'll stop looking forward to them coming after reading these reviews. Lol!

Answer 24 · October 5, 2018

I ordered a bookbag in August and I have not received anything. I GOT RIPPED off too.

Answer 25 · September 28, 2018

Looks like I got ripped off too - advised shipping on 7thAugust - still no goods

Answer 26 · September 26, 2018

I ordered 2 backpacks totaling $99.98 on August 15, 2018. The money was taken from my account on August 17, 2018. I have sent emails and checked the site for a tracking number with no avail. I received one email on September 17, 2018 that said

"Nicole (Shopolis)

Sep 17, 07:36 CDT

Hello!

I’m sorry that the fulfillment process is taking so long, it's normally never like this! We are actually transferring our business to a new warehouse in the States, where we will be able to ship and fulfill orders faster and more efficiently! The moved has caused us a delay but we are back on track and will be shipping your order shortly! Once your item is fully processed you will get a tracking number.

I understand this is a frustrating situation and I sincerely apologize sorry for the wait! Please accept a 20% discount off your next order with us, just keep this email as reference to the latest discount code!

Again, I apologize for the wait and thank you so much for your patience with us! Please let me know if you need anything further!

Have a great day!

Nicole :)

Shopolis Support Team

Shopolis.com"

Still no tracking number as of today.

Answer 27 · October 5, 2018

I too feel you frustration. The same has happened to me.

Answer 28 · September 28, 2018

its a scam, its a scam, its a scam, its a scam, its a SCAM!

Answer 29 · September 24, 2018

SCAM! Only sent 1/2 of my order. They don't respond to emails and their customer service line appears to be out of order.

If you want to throw money away, just open a window and let it go!

Answer 30 · September 24, 2018

I ordered a backpack from them on August 23, they took my money right away, now they don't answer my emails and I am out $65.00.

What a rip-off

Kathy Conner'

Answer 31 · September 15, 2018

I got charged a few weeks ago for something I bought & never got shipping tracking or anything. Have tried to reach out & never heard back. SO MAD. I’m out like $30.

Answer 32 · September 14, 2018

I made a purchase on 7/29 for 29.99 never received a tracking number they charge my pay pal and won't answer emails! Fraud scammers

Answer 33 · September 11, 2018

I too ordered a product and never recieved it for $50. They also didnt respond to my emails and there is no way to call!

Answer 34 · September 8, 2018

Ordered an item in early July, never received it. Luckily it was only about $50, but seems pretty shady and do not recommend anyone buying from them.

Answer 35 · September 7, 2018

Same here. Down more than $208. Do credit companies know about this website?

Answer 36 · September 6, 2018

Ordered in July - no product. Sent 12 emails - no response. Out $100.

Answer 37 · September 5, 2018

Same bad experience...ordered a backpack which never arrived, all emails are bouncing back, the online chat doesn't work and no phone to call.

Don't waste your money, this website is a scam.

Answer 38 · September 7, 2018

I just left the post office and spoke to someone at fedex and both said nothing was shipped out. Postal says that’s not even their tracking number.

I ordered a laptop bag early July and still nothing even after emailing a Nicole and said it was already delivered and blamed it on my courier service that lost it even though there was no record of it even being shipped out.

I’m so freakin p**sed off. This was supposed to be a birthday present for my son. And now I’m out over $50. I hope those f**kers get what’s coming to them.

Answer 39 · September 6, 2018

Exactly the same experience here. These people are thieves.

Answer 40 · September 1, 2018

Shopolis is a fraud. Ordered a backpack in early July, didn't receive within 14 days as promised, sent an email, and got a variety of responses (on it's way, it's lost, resending, etc.). It never showed so I disputed the charge with my credit card company. Avoid this place.

Answer 41 · August 31, 2018

The same basic issue as everyone - ordered paid and nothing ever came.

The reply from our email to their customer service laid the blame on the post office ( it was supposed to have been shipped by fed ex or at least that s the tracking number they sent)

Or it was our fault by not being home when it was delivered!

The store is a very poorly run business at best but it shows all the signs of being a scam or an example of online theft!

Answer 42 · August 26, 2018

I ordered over a month ago. Can't track my package and emails are going unanswered. Out over $50. Don't shop here.

Answer 43 · August 23, 2018

I ordered hair wax July 7 but can't track it. Sent an email. They replied that the carrier is responsible for the tracking number.

Just sent another email the other day that I want what I ordered or my money back no response. I'm out of $60.. I'm so mad and disappointed. I hope they get shut down soon.

Never will I buy from them again and will let others know as well.

Answer 44 · August 19, 2018

Same experience as others. Delivery time was untenable and the product solved a non-existent problem. I will likely never use the $19.95 product again for the rest of my life. I might as well have bought a Congleum Nobblestopper.

Answer 45 · August 14, 2018

Never got 1/3 of my items purchased - do not use!

Answer 46 · August 10, 2018

Angry because I bought the USB charging, Anti-theft backpack almost a month ago and was planning to gift it to my boyfriend this week for his birthday.

Well, his birthday passed and still no package. I wish I had looked up reviews on this scam company before I purchased anything, but I was so excited I decided to just trust them. I'm out $40 now probably permanently since they apparently don't even refund your money, even with a refund form within 14 days. Tried emailing maybe seven times, no response.

Answer 47 · August 9, 2018

I placed my order on June 15th it is now almost 2 months and I still have not received my order. I emailed them several times and still no answer.

Answer 48 · August 7, 2018

I ordered hair color gel back on June 24. I contacted the company several times asking where my items were. They said they moved to a new facility and have been running behind.

They said they’d give me 15 percent off my next order and would email to let me know when it shipped. As of August 6, I still hadn’t received an email so I emailed them asking for a refund.

On August 7, I got an email that my item had shipped. I would NOT order from this company.

Answer 49 · August 7, 2018

I ordered 2 backpacks and got the email that the info was sent to fed ex but nothing else. I cannot contact anyone I have sent emails and nothing my kids go back to school next week and I have no backpacks.

Answer 50 · August 4, 2018

Same thing, I ordered the backpack, got an email saying it has shipped and now I cannot contact them and I have no backpack

Answer 51 · August 2, 2018

Same story! I ordered an Anti-Theft backpack back in June. Never received it.

Contacted Shopolis and was given the same bull story - The post office must have it. My post office couldn't even verify the tracking number.

I called the phone number and got some dude answering the phone with a hello like it was his house!

He did have all my information - address, e-mail & phone number! Said he had to check with his "support staff". Never heard a d**n thing back!

Contacted American Express to refund my payment! Sure hope they close this site down! Too bad - it looked like a great backpack!

Answer 52 · August 1, 2018

I'm in the same boat as everyone else..IT'S A SCAM they never delivered my products then claim to check with the post office when we have an office at mt condo for deliveries! I kept getting these bizarre emails after my order saying my order needs a response. The USPS tracking number is fake too PLUS coincidentally.

I immediately got a fraudulent charge from some website for "electronics" in CHINA which coincidentally is where the tracking information comes from!

Answer 53 · July 30, 2018

They absolutely suck. Same as everyone else never received my package and there's no way to get my money back. Its a scam!

Answer 54 · July 28, 2018

Ordered 06/30/18.

They took my money 07/02/18.

Shipping as of 07/07/18.

Still no product received 07/25/18, checked tracking - USPS never received package.

Sent email requesting info. Got automated reply stating support looking into it.

Never got another response since then.

Same as everyone else - DO NOT BUY FROM THIS SITE!

Answer 55 · July 25, 2018

Buyer, beware this company, it is a joke. I finally got the product after 2 and a half months, not what was advertised on facebook; got 3 pieces of plastic junk they called salad bowls, not what i ordered. Not even close.

Answer 56 · July 24, 2018

I have also ordered from this so called "company" and have not received my product. It has been a month. DO NOT ORDER from them.

Answer 57 · July 24, 2018

I placed an order on June 26,2018. Funds where withdrawn from my account on the same day. It is now July 24,2018 and I have not received any information as to the status of my order.

I have emailed them requesting this information and they have not responded.

Answer 58 · July 19, 2018

Fake website

placed an order - No update since then. Even if you try to check the status, you will not find any details.

Absolute scam - Pls do not buy from this website & waste your money.

Answer 59 · July 8, 2018

this is exactly why you should use paypal

Answer 60 · July 5, 2018

Where is order #85003...read reviews...never, never order anything again from them...I would like to know where my order is and when if e we will I receive it

Answer 61 · July 4, 2018

Ordered hair color was charged 2 times 51 dollars. They sent a message saying my credit card was high risk and wanted a copy of my driver's licence and credit card. Canceled order, no refunds, no replies. Do NOT order from them. Now I had to cancel my credit card.

Answer 62 · June 30, 2018

This is an absolute scam. They got me for $20.00. No customer service help. ABSOLUTE SCAM.

Answer 63 · June 26, 2018

Why no one can act on this store? This company has kept taking money without providing any services! It's cheating and crime.

Answer 64 · June 25, 2018

Horrible experience; ordered a backpack super expensive and took forever never got it. Ordered a refund and its been 3 days and still nothing. DO NOT ORDER FROM THIS WEBSITE.

Answer 65 · June 27, 2018

you should go directly through your credit card company and have them issue a charge back due to fraud. This will likely be your only way to get your money back.

Answer 66 · June 22, 2018

I am wondering if this is a reputable company! I ordered some product (Mofajang Hair Wax) from them on May 28 and it still has not arrived June 22. I live in the US and here is the current scenario:

Ordered on May 28 with an email from PayPal stating order was placed.

Received first email from them June 12 stating "My product is on the way."

Received another email from them June 18 that "My product is on the way to its destination." with a tracking number listing the courier as the US Postal Service. Four days later it states it is at the Seoul International PO in South Korea.

I am grateful I used PayPal. BEWARE!

Answer 67 · June 20, 2018

Thank goodness for this site as I was about to order and have learned the hard way to always look up reviews. Thank you so for existing.

Answer 68 · May 29, 2018

Shopolis are thieves who stole my money and never delivered the hair wax I ordered.

It’s been months since I ordered it, I’ve sent countless emails asking for my money back, they keep saying that they’re gonna refund me but I haven’t received anything yet and they don’t even respond to my emails following up.

Save your money and brain cells and don’t buy anything from these thieves.

Answer 69 · June 19, 2018

Post your complaint to the Better Business Bureau so that others won't be "robbed."

Answer 70 · June 9, 2018

June 9, 2018 at 3:19 AM by an anonymous user from: London, England, United Kingdom

Thank you for the warning 👍

remove

Answer 71 · May 1, 2018

This is a horrible company. They sent me a defective product and told me I had to pay to ship it back so I did. Now they will not return my emails and I have no way to contact anyone.

So I'm out $27 with no product. They have the worst return policy the worst customer service and I will never buy anything from them again! I will give them the lowest rating also. They are crooks!

Answer 72 · April 26, 2018

I recieved a faulty item, to which they refused to refund and tried to give me 20% off my next purchase, which is never going to happen.

Definitely a dodgy company, been scouring the internet to try and report this company to someone but can’t seem to find anything.

I left a 1 star review on the item, which isn’t displayed. Seems the only reviews they display are 4/5 star reviews. Definitely an online pirate company.

Answer 73 · March 27, 2018

This site is a scam. I ordered two items off it. Never received them, the tracking number always said "label created, not in system" even a month later.

To top it off, someone tried to use my debit card just a day after in another state. This is the only site I had used recently. Not only are they a scam in trying to charge you for fake items, they will steal your financial information and force you to cancel your card and go through a headache.

Answer 74 · June 19, 2018

Report them to the Better Business Bureau and to the Consumer Protection Agency.

www.Shopolis.com