The fake email message below, which claims there is a problem with the recipients' Chase online banking account due to multiple login attempts, and for security purposes, the recipients need to update their account information, is a phishing scam. The fake email message was not sent by Chase, but by cyber-criminals. Therefore, recipients of the same email message are asked not to follow the instructions or click on the links within it. The links go to a fake JPMorgan Chase Bank website designed to trick visitors into stealing their Chase usernames and passwords. This is why it is recommended that online users never click on a link in an email message to sign into their online accounts. They should instead, go directly to their online account providers' websites and sign into their accounts from there.
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The "Chase Security Update" Phishing Email Scam
From: "Chase" <Souayani@njms.rutgers.edu>
Date: March 7, 2018 at 12:43:40 PM PST
Subject: Verification
Many of our banking improvements are inspired by customers' requests.
View Online | Email Security Information
Chase
Better, because of our customers
Dear Chase Customer,
Thank you for choosing JPMorgan Chase Bank. Unfortunately there's a problem with your online banking account. Our system monitored many login attempts to your banking account. For security purposes please update your account information.
SECURITY UPDATE
Thank you for being a valued Chase customer. We are better, because of customers like you.
Sincerely,
Lisa Banett
Lisa Barrett
Executive Director
Chase Consumer and Community Banking
Every month, thousands of these email messages are sent out by scammers to trick their potential victims into stealing their username, password, financial or personal information. Therefore, online users should never click on a link in an email message to sign into any of their online accounts. They should instead, go directly to www.chase.com in their web browsers and sign into thier account from there. If there is a problem with their accounts, they will be notified after signing in.
Online users who were tricked into clicking the link in the fake email message and who have entered their usernames and passwords on the bogus Chase website that they were taken to, are asked to change their Chase password and contact Chase bank immediately for help.
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