Beware of "Chase Security Update" Phishing Email Scam

Beware of "Chase Security Update" Phishing Email Scam

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The fake email message below, which claims there is a problem with the recipients' Chase online banking account due to multiple login attempts, and for security purposes, the recipients need to update their account information, is a phishing scam. The fake email message was not sent by Chase, but by cyber-criminals. Therefore, recipients of the same email message are asked not to follow the instructions or click on the links within it. The links go to a fake JPMorgan Chase Bank website designed to trick visitors into stealing their Chase usernames and passwords. This is why it is recommended that online users never click on a link in an email message to sign into their online accounts. They should instead, go directly to their online account providers' websites and sign into their accounts from there.

The "Chase Security Update" Phishing Email Scam

From: "Chase" <Souayani@njms.rutgers.edu>

Date: March 7, 2018 at 12:43:40 PM PST

Subject: Verification

Many of our banking improvements are inspired by customers' requests.

View Online | Email Security Information


Better, because of our customers

Dear Chase Customer,

Thank you for choosing JPMorgan Chase Bank. Unfortunately there's a problem with your online banking account. Our system monitored many login attempts to your banking account. For security purposes please update your account information.


Thank you for being a valued Chase customer. We are better, because of customers like you.


Lisa Banett

Lisa Barrett

Executive Director

Chase Consumer and Community Banking

Every month, thousands of these email messages are sent out by scammers to trick their potential victims into stealing their username, password, financial or personal information. Therefore, online users should never click on a link in an email message to sign into any of their online accounts. They should instead, go directly to www.chase.com in their web browsers and sign into their account from there. If there is a problem with their accounts, they will be notified after signing in.

Online users who were tricked into clicking the link in the fake email message and who have entered their usernames and passwords on the bogus Chase website that they were taken to are asked to change their Chase password and contact Chase bank immediately for help.

Note: Some of the names, addresses, email addresses and telephone numbers in email samples on this website may have been impersonated.

Please share what you know or ask a question about this article by leaving a comment below. Also, check the comment section below for additional information, if there is any.

Remember to forward suspicious, malicious, or phishing email messages to us at the following email address: info@onlinethreatalerts.com

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Comments, Questions, Answers, or Reviews
(Total: 2)

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  • June 30, 2018 at 9:05 AM by info

    Here is another scam:

    "We've sent an important communication to your Secure Message Center, available on Chase Online or on the Chase Mobile app.

    The subject is: Changes to your Card Benefits

    You can sign in to review this communication in your Secure Message Center until 09/24/2018.

    Thank you for being a valued Chase customer.


    This message provides updates and information for your Chase account. To reply or contact us, go to Chase.com. Please don't reply to this message.

    Chase Privacy Operations, PO Box 659752, San Antonio, Texas 78265-9752. Chase Privacy Notice

    Chase Online and Chase Mobile are registered trademarks of JPMorgan Chase & Co.

    ©2018 JPMorgan Chase & Co."


  • April 2, 2018 at 2:16 PM by an anonymous user from Chicago, Illinois, United States

    Beware, Chase Online Phish

    Just received this scam email. The idiot who sent it, mark@optonline.net is not a very smart criminal, he sent it posing as 'Chase Online' but his actual email is embedded . The text below is exactly as "Copy and paste" interpreted it. The actual words can be discerned by removing "FriNFi" where included.

    "DeFriNFiar ChaFriNFise cusFriNFitomer:

    ChaFriNFise OnliFriNFine Recently CloFriNFised One Of Your AcFriNFicounts Due To

    Inactivity and Suspicious Login Attempt. To Reopen The Closed

    Account ImmedFriNFiiately Click SiFriNFignin

    Sign In



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Beware of "Chase Security Update" Phishing Email Scam