Online Threat Alerts (OTA) - Alerting you to scams and frauds.

"Scotiabank Account Access has been Temporarily Suspended" Phishing Scam

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Mar 9, 2018 2018-03-09T13:34:23-05:00
Mar 9, 2018 2018-03-09T13:37:42-05:00

Scotiabank customers be aware of the "Scotiabank Account Access has been Temporarily Suspended" phishing scam. Cybercriminals are sending out phishing Scotiabank email and text messages like the one below, which claim the recipients' accounts have been temporarily suspended. Therefore, Scotiabank customers who have received similar emails should always go directly to Scotiabank's website at www.scotiabank.com and sign into their accounts, instead of clicking on the link in the same email messages. Once they have signed in, they will be notified of updates, changes or other important activities. This is one of the best ways to protect against phishing scams.

The "Scotiabank Account Access has been Temporarily Suspended" Phishing Scam

From: <Scotia.InfoAlerts.Customer83141456YJDL@dliflc.edu>
Date: March 9, 2018 at 10:35:15 AM EST
Subject: Sent to : March 9, 2018 [VXCP831]
Scotiabank�
Scotia InfoAlerts / Customer Service
Your ScotiaBank account access has been temporarily suspended.
This can be because of a recent change in your address or submitting incorrect information during the initial registration process. Please verify your account within the next 12 hours in order to avoid full online suspension.
To confirm and verify your account please click button below, before: March 10, 2018
Confirm now
You will receive an email from us once your account has been confirmed.
We are sorry for any inconvenience caused.
© Scotiabank. All Rights Reserved.

The link in the phishing email message goes to a fake Scotiabank website. Once on the fake website, visitors will be asked to verify their Scotiabank accounts by submitting their credit card information, personal information, and account credentials. If the requested information is submitted, it will be sent to the cybercriminals behind the scam. The cybercriminal will then use the stolen information to steal their victims' money and use their accounts fraudulently.

Scotiabank customers who know or think they may have been tricked by the phishing scam are asked to contact Scotiabank immediately for help.

Remember, Scotiabank will never:

send you unsolicited emails or text messages asking for confidential information, such as your password, PIN, access code, credit card and account numbers.
ask you to validate or restore your account access through an email or text message.

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Comments 10

Dec 27, 2019 at 6:44 PM by an anonymous user from: Kawartha Lakes, Ontario, Canada

Just got similar message, Dec 27, 2019, with link to hxxp:/bit.ly/online-ScotiaWeb.

Feb 2, 2019 at 9:46 PM by an anonymous user from: Toronto, Ontario, Canada

saturday feb. 2 2019

received text message as folllows:

"Your Scotiacard starting with 45360 has been suspended for safety.
Kindly restore you services below. hxxp://scotiaverify.ca.sdkssiam.com"

Nov 12, 2018 at 6:32 PM by info

Here is another scam:

"From:
Date: November 9, 2018 at 7:19:00 PM EST
Subject: Safeguard your data [626RF6]

View online
Scotiabank(R)

You have 1 new alert, bmacgregor-live.ca!
Your Alert ID: RFR626RFRV

We are writing to notify you about an issue that may involve your account information. We understand that you value your privacy and we take the protection of your information seriously. Due to this we have temporarily suspended your online access.

What You Have to Do

We take our obligation to safeguard your personal data very seriously and are alerting you about this issue so you can take steps to help protect your information. To avoid permanent account suspension please follow the link below and verify your information:

https://www.scotiabank.com/vrf-FNK243FNKB/usr2018101124

We are working with leading data security firms to assist in our investigation. We have also notified and are coordinating with law enforcement authorities. We continue to make enhancements to our systems to detect and prevent unauthorized access to user information

Sincerely,

Paul Fipps
ScotiaBank Chief Digital Officer"

Sep 10, 2018 at 3:42 PM by an anonymous user from: Slunj, City of Zagreb, Croatia

I received an e mail, on my e mail address egbouwmeester-hotmail.com, from your bank, informing me that an amount of 376.76 CAD was received in my bank account with your bank.

I do not and never had an account with your bank, since I am not living in Canada.

My e mail address was hacked and used to open accounts at least three banks ( as far as I know) in Canada.and I have reported this before, but nothing was ever done or acknowledged by any of the Banks in Canada, such as Montreal Bank and other banks that reported malfunctions to me on my e mail address.
Signed,
E.G.Bouwmeester.

Sep 8, 2018 at 11:22 AM by an anonymous user from: Port of Spain, Trinidad, Trinidad and Tobago

Your ScotiaCard is temporarily suspended. Click here to unblock your account: scotiamobilesite.com

Received text message from: 1-868-328-3141 (Trinidad & Tobago Digicel Network)

Sep 6, 2018 at 11:17 AM by info

Received via email:

"I am a Scotiabank customer and received this evening a text message on my phone from phone number 49156041839 with a text message saying that my online access had been disabled as a precaution and to click on the link it provided.

I DID NOT CLICK on it, but am forwarding you the info so u may have your fraud department look into it."

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