Scotiabank customers be aware of the "Scotiabank Account Access has been Temporarily Suspended" phishing scam. Cybercriminals are sending out phishing Scotiabank email and text messages like the one below, which claim the recipients' accounts have been temporarily suspended. Therefore, Scotiabank customers who have received similar emails should always go directly to Scotiabank's website at www.scotiabank.com and sign into their accounts, instead of clicking on the link in the same email messages. Once they have signed in, they will be notified of updates, changes or other important activities. This is one of the best ways to protect against phishing scams.
The "Scotiabank Account Access has been Temporarily Suspended" Phishing Scam
From: <Scotia.InfoAlerts.Customer83141456YJDL@dliflc.edu>
Date: March 9, 2018 at 10:35:15 AM EST
Subject: Sent to : March 9, 2018 [VXCP831]
Scotiabank�
Scotia InfoAlerts / Customer Service
Your ScotiaBank account access has been temporarily suspended.
This can be because of a recent change in your address or submitting incorrect information during the initial registration process. Please verify your account within the next 12 hours in order to avoid full online suspension.
To confirm and verify your account please click button below, before: March 10, 2018
Confirm now
You will receive an email from us once your account has been confirmed.
We are sorry for any inconvenience caused.
© Scotiabank. All Rights Reserved.
The link in the phishing email message goes to a fake Scotiabank website. Once on the fake website, visitors will be asked to verify their Scotiabank accounts by submitting their credit card information, personal information, and account credentials. If the requested information is submitted, it will be sent to the cybercriminals behind the scam. The cybercriminal will then use the stolen information to steal their victims' money and use their accounts fraudulently.
Scotiabank customers who know or think they may have been tricked by the phishing scam are asked to contact Scotiabank immediately for help.
Remember, Scotiabank will never:
- send you unsolicited emails or text messages asking for confidential information, such as your password, PIN, access code, credit card and account numbers.
- ask you to validate or restore your account access through an email or text message.