"Scotiabank Account Access has been Temporarily Suspended" Phishing Scam

Scotiabank Account Access has been Temporarily Suspended Phishing Scam

Scotiabank customers be aware of the "Scotiabank Account Access has been Temporarily Suspended" phishing scam. Cybercriminals are sending out phishing Scotiabank email and text messages like the one below, which claim the recipients' accounts have been temporarily suspended. Therefore, Scotiabank customers who have received similar emails should always go directly to Scotiabank's website at www.scotiabank.com and sign into their accounts, instead of clicking on the link in the same email messages. Once they have signed in, they will be notified of updates, changes or other important activities. This is one of the best ways to protect against phishing scams.

The "Scotiabank Account Access has been Temporarily Suspended" Phishing Scam

From: <Scotia.InfoAlerts.Customer83141456YJDL@dliflc.edu>

Date: March 9, 2018 at 10:35:15 AM EST

Subject: Sent to : March 9, 2018 [VXCP831]


Scotia InfoAlerts / Customer Service

Your ScotiaBank account access has been temporarily suspended.

This can be because of a recent change in your address or submitting incorrect information during the initial registration process. Please verify your account within the next 12 hours in order to avoid full online suspension.

To confirm and verify your account please click button below, before: March 10, 2018

Confirm now

You will receive an email from us once your account has been confirmed.

We are sorry for any inconvenience caused.

© Scotiabank. All Rights Reserved.

The link in the phishing email message goes to a fake Scotiabank website. Once on the fake website, visitors will be asked to verify their Scotiabank accounts by submitting their credit card information, personal information, and account credentials. If the requested information is submitted, it will be sent to the cybercriminals behind the scam. The cybercriminal will then use the stolen information to steal their victims' money and use their accounts fraudulently.

Scotiabank customers who know or think they may have been tricked by the phishing scam are asked to contact Scotiabank immediately for help.

Remember, Scotiabank will never:

  • send you unsolicited emails or text messages asking for confidential information, such as your password, PIN, access code, credit card and account numbers.
  • ask you to validate or restore your account access through an email or text message.
Check the comment section below for additional information, share what you know, or ask a question about this article by leaving a comment below. And, to quickly find answers to your questions, use our search Search engine.

Note: Some of the information in samples on this website may have been impersonated or spoofed.
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Comments, Questions, Answers, or Reviews

Comments (Total: 10)

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  • December 27, 2019 at 6:44 PM by an anonymous user from: Kawartha Lakes, Ontario, Canada

    Just got similar message, Dec 27, 2019, with link to hxxp:/bit.ly/online-ScotiaWeb.

  • February 2, 2019 at 9:46 PM by an anonymous user from: Toronto, Ontario, Canada

    saturday feb. 2 2019

    received text message as folllows:

    "Your Scotiacard starting with 45360 has been suspended for safety.

    Kindly restore you services below. hxxp://scotiaverify.ca.sdkssiam.com"

  • November 12, 2018 at 6:32 PM by info

    Here is another scam:

    "From: <ScotiaBank-message-TheBankofNovaScotia.msg20181109-6267308063@necn.com>

    Date: November 9, 2018 at 7:19:00 PM EST

    Subject: Safeguard your data [626RF6]

    View online


    You have 1 new alert, bmacgregor@live.ca!

    Your Alert ID: RFR626RFRV

    We are writing to notify you about an issue that may involve your account information. We understand that you value your privacy and we take the protection of your information seriously. Due to this we have temporarily suspended your online access.

    What You Have to Do

    We take our obligation to safeguard your personal data very seriously and are alerting you about this issue so you can take steps to help protect your information. To avoid permanent account suspension please follow the link below and verify your information:


    We are working with leading data security firms to assist in our investigation. We have also notified and are coordinating with law enforcement authorities. We continue to make enhancements to our systems to detect and prevent unauthorized access to user information


    Paul Fipps

    ScotiaBank Chief Digital Officer"

  • September 10, 2018 at 3:42 PM by an anonymous user from: Slunj, City of Zagreb, Croatia

    I received an e mail, on my e mail address egbouwmeester@hotmail.com, from your bank, informing me that an amount of 376.76 CAD was received in my bank account with your bank.

    I do not and never had an account with your bank, since I am not living in Canada.

    My e mail address was hacked and used to open accounts at least three banks ( as far as I know) in Canada.and I have reported this before, but nothing was ever done or acknowledged by any of the Banks in Canada, such as Montreal Bank and other banks that reported malfunctions to me on my e mail address.



  • September 8, 2018 at 11:22 AM by an anonymous user from: Port of Spain, Trinidad, Trinidad and Tobago

    Your ScotiaCard is temporarily suspended. Click here to unblock your account: scotiamobilesite.com

    Received text message from: 1-868-328-3141 (Trinidad & Tobago Digicel Network)

  • September 6, 2018 at 11:17 AM by info

    Received via email:

    "I am a Scotiabank customer and received this evening a text message on my phone from phone number 49156041839 with a text message saying that my online access had been disabled as a precaution and to click on the link it provided.

    I DID NOT CLICK on it, but am forwarding you the info so u may have your fraud department look into it."

  • August 22, 2018 at 9:20 PM by an anonymous user from: Burlington, Ontario, Canada

    I received this message via email. I do not have a ScotiaBank account. I do enjoy the spelling and grammatical errors

    "Government of Canada. Gouvernement du Canada

    This is your official notification that the service(s) listed below will be desactivated and deleted if your profile is not verified immediately.

    SERVICE: ScotiaBank Online Services (Suspended)

    Reason: We noticed some unusual activity. We know this is frustrating,

    but we can help you get back into your ScotiaBank account easily in a few steps.

    What you need to do:

    1. Log in to your account at www1.scotiabank.com/renew-now/ScFIBA by clicking our unique URL.

    2. Enter your user/Card Number and Password (that you selected during the online enrollment process).

    3. Enter the requested information and your ScotiaBank online account will be renew.

    The quickest way to get your account unblocked is online by confirming your information.

    If you haven’t tried unblocking your account online, we recommend you to visit your local branch, it`s your choice.

    We deeply regret any inconvenience this may cause you. We value the trust of our customers and we will work aggressively to prevent these types of events from occurring in the future.

    Michael Rinswerter - Account manager - ScotiaBank 2018"

  • May 10, 2018 at 1:47 PM by info

    Here is another scam:

    - Original message -

    From: InfoAlerts entry-P32E8IMK2 <ayqa.34302jau.3430288540@bc.edu>

    Date: 05-10-2018 1:27 PM (GMT-05:00)

    Subject: Scotiabank_Notification [P32E8IMK2]

    Having trouble viewing this message? Click here.

    Changes to your account

    Your ScotiaBank online banking access has been temporarily suspended.

    This can be because of a recent change in your address or submitting incorrect information during the initial registration process.

    Please verify your account within the next 24 hours in order to avoid full online suspension. To confirm your account please click the &#x6 C;ink below to start the process before: May 10, 2018

    This is your unique link to confirm your account.

    Security notifications

    As long as you are subscribed to Scotia InfoAlerts we will send these security-related notifications by email.

    Thank you for using Scotiabank.

    – The Scotiabank Team

  • May 7, 2018 at 12:25 PM by an anonymous user from: Manama, Bahrain


    I received an email saying my account had been suspended due to inaccurate information in my account.

    Thing is... I don’t bank with you!

    Any advice appreciated.

  • May 7, 2018 at 11:53 AM by an anonymous user from: Manama, Bahrain


    I received an email saying my account was suspended but I don’t bank with Scotiabank?

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"Scotiabank Account Access has been Temporarily Suspended" Phishing Scam