"ATT Customer Care Server Request" Phishing Scam

ATT Customer Care Server Request Phishing Scam

SBCGlobal ATT users, be aware of the "ATT Customer Care Server Request" email message below, which claim that a request to terminate your accounts is being processed. The email messages are phishing scams being sent by cybercriminals to steal SBCGlobal ATT usernames and passwords, by tricking SBCGlobal ATT users into visiting a phishing website that steals email account credentials.

The "ATT Customer Care Server Request" Phishing Scam

Date: On Monday, April 16, 2018 1:21 PM

From: "<ATT Customer Care>" <ATTCustomerCare@flpd567.prodigy.net>

Subject: Your account will be deactivated

Bellsouth account

Unusual sign-in activity

This is to inform you that your request on: 16/04/2018 02:37:40.PM. to remove your account from ATT Customer Care server has been approved and will initiate in one hour from the exact time you open this message.


If this deactivation was not requested by you

Please reply us.

Thank you,

Bellsouth account

The link in the phishing email message goes to a fake or phishing SBCGlobal ATT website, which will attempt to trick the potential victims into entering their usernames and passwords on it. If SBCGlobal ATT users attempt to sign into the phishing website with their SBCGlobal ATT usernames and passwords, it will be sent to the cybercriminals behind the email scam, who will use the information to hijack their accounts. The hijacked SBCGlobal ATT accounts will then be used by cybercriminals fraudulently.

Remember, if you receive email messages like these, please go directly to your email account instead of clicking on the links in the email messages. If there is something wrong with your account, it will be shown to you after signing in. And, if you were tricked by one of these phishing scams, please change your password immediately before your SBCGlobal ATT account is hijacked.

For victims whose accounts have already been hijacked, they should contact SBCGlobal ATT for help.

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Note: Some of the information in samples on this website may have been impersonated or spoofed.
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  • June 8, 2018 at 3:44 PM by an anonymous user from: Pawhuska, Oklahoma, United States

    Yes, I received 1 today and knew better, reported it to abuse@att.net.

    This was the email that sent the message. ATTCustomerCare@alph732.prodigy.net

  • April 16, 2018 at 2:05 PM by info

    Here is another scam:

    "Date: Monday, April 16, 2018 10:47 AM

    From: att Online Services <customersupport@att.net>

    There has been a request to cancel your att account.

    The request was received from your att account on april 15, 2018 22:20 GMT.

    Sometimes these requests are made in error. If this deactivation was not requested by you, we ask that you submit your password in reply to this email.

    Once the current password on the account is verified the deactivation request will be canceled and your account will remain active.

    Be advised, once an account is deactivated it cannot be recovered.

    Thank You,

    The att Team"

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"ATT Customer Care Server Request" Phishing Scam