SBCGlobal ATT users, be aware of the "ATT Customer Care Server Request" email message below, which claim that a request to terminate your accounts is being processed. The email messages are phishing scams being sent by cybercriminals to steal SBCGlobal ATT usernames and passwords, by tricking SBCGlobal ATT users into visiting a phishing website that steals email account credentials.
The "ATT Customer Care Server Request" Phishing Scam
Date: On Monday, April 16, 2018 1:21 PM
From: "<ATT Customer Care>" <ATTCustomerCare@flpd567.prodigy.net>
Subject: Your account will be deactivated
Bellsouth account
Unusual sign-in activity
This is to inform you that your request on: 16/04/2018 02:37:40.PM. to remove your account from ATT Customer Care server has been approved and will initiate in one hour from the exact time you open this message.
Regards.
If this deactivation was not requested by you
Please reply us.
Thank you,
Bellsouth account
The link in the phishing email message goes to a fake or phishing SBCGlobal ATT website, which will attempt to trick the potential victims into entering their usernames and passwords on it. If SBCGlobal ATT users attempt to sign into the phishing website with their SBCGlobal ATT usernames and passwords, it will be sent to the cybercriminals behind the email scam, who will use the information to hijack their accounts. The hijacked SBCGlobal ATT accounts will then be used by cybercriminals fraudulently.
Remember, if you receive email messages like these, please go directly to your email account instead of clicking on the links in the email messages. If there is something wrong with your account, it will be shown to you after signing in. And, if you were tricked by one of these phishing scams, please change your password immediately before your SBCGlobal ATT account is hijacked.
For victims whose accounts have already been hijacked, they should contact SBCGlobal ATT for help.