Warning! JavaScript is turned off or disabled! Some features on this website will not work.
Previous Next

Beware of Spoofed 800-642-7676 Technical Support Calls

2018-08-10T05:09:47  +
Beware of Spoofed 800-642-7676 Technical Support Calls

Today I got a voice message telling me to call 1-800-642-7676 because my Microsoft Windows system needed upgrading. But, I know that Microsoft does not call the users of their operating system when an upgrade or update is available. It seems online scammers have spoofed the Microsoft number (800-642-7676) in an attempt to trick their potential victims they are calling from Microsoft.


Remember, never give access to your computer, to your bank account. Make THEM verify your information to YOU. Do not go to any website that they tell you. If you have troubles with your computer, take it to a reputable business in person, or a person you trust.

Do not trust anyone who calls you out of the blue. It's different if you requested help, but if you get a pop-up virus on your browser, exit the web page. Do not download anything from the internet or click 'yes' to pop-ups.

While this number might go to Microsoft if you call it, spoofers can mask what number they are calling from and are untraceable.

Please share what you know or ask a question about this article by leaving a comment below. Also, check the comment section below for additional information, if there is any.

Remember to forward suspicious, malicious, or phishing email messages to us at the following email address: info@onlinethreatalerts.com

Also, report missing persons, scams, untrustworthy, or fraudulent websites to us. Tell us why you consider the websites untrustworthy or fraudulent.

If you want to quickly find answers to your questions, use our search engine.

Remember to help us, help you, by donating. 🎁Click here to donate

Comments, Questions and Reviews
(Total: 25)

To help protect your privacy, please do not post or remove, your full name, telephone number, email address, username, password, account number, credit card information, home address or other sensitive information in or from your comments, questions, or reviews. And, when you post a comment or review, we will use your IP address to display your approximate location to other users.

The comments or reviews below do not necessarily reflect the views of Online Threat Alerts.

  • Posted: Oct 1, 2018 at 5:28 PM by an anonymous user from or near: Inglewood, California, United States

    I got a call from these people. I knew it was a scam and I told him "there is nothing wrong with my computer!" He said "yes there is" and babbled on and on, so I asked for his number and he gave me the 800-642-7676 number, but I 've heard these scams before and didn't fall for it.


  • Posted: Sep 28, 2018 at 3:31 PM by an anonymous user from or near: St Louis, Missouri, United States

    I received a call from "Microsoft" 1-800-642-7676. The person that called had an accent. He told me my email address had been hacked. When I told him the email address he said was hacked was not my email address he became very angry and called me a B*tch and started saying violent and sexual things to me.

    Once he finally hung up I called the number back and it was Microsoft phone number, but no one from Microsoft called me, so apparently scammers are able to use real numbers from real companies. This is getting out of hand! The things that were said to me were disgusting


    • Posted: Sep 28, 2018 at 3:41 PM by info

      They are spoofing the numbers.


  • Posted: Sep 20, 2018 at 5:57 PM by an anonymous user from or near: Cliffside Park, New Jersey, United States

    They called me twice, once I laughed and said microsoft does not call people, they called today asking for my name and I said you got the wrong number.


  • Posted: Sep 18, 2018 at 12:02 PM by an anonymous user from or near: Las Vegas, Nevada, United States

    They called again.


  • Posted: Sep 6, 2018 at 2:08 PM by an anonymous user from or near: Warren Township, New Jersey, United States

    Unfortunately, got scammed on 8/31/18 I opened up my laptop and there was HUGE Loud announcement saying I needed to call what I thought was Microsoft, long story short they got into my laptop remotes in, said I had all these virus, and my PC was hacked, convinced me I needed to remove them ASAP and said they could not accept my CC for payment.

    I got 700.00 worth of google gift cards because I thought Microsoft and Google may have been related. The SECOND part of scam I did not fall for it, they said I needed to get a supersonic firewall to remove the last 4 of the hackers. They wanted 10% of the fee, I would get refunded in 24 hours, I had to have this device installed by a technician for 24 hours etc.

    When I said I have to do my due diligence and verify it, as none of this sounded right, oh he said I was a threat to the United Nations as this was tied to a Russian gang, and I believed some of it as did travel overseas this past May- Thank GOD I did get my 700.00 back but how awful!!


  • Posted: Aug 30, 2018 at 6:16 PM by an anonymous user from or near: San Jose, California, United States

    Yesterday AM I answered a call which my calling line ID said was from MSFT at (800) 642-7676.

    It was from an imposter company that had installed malware on my PC and corrupted files made PC run very slow.

    They convinced me they were from MSFT Tech support when I called them back at (315) 944-0941 person answered saying "Microsoft Windows On Line Tech Support.

    I fell for the scam but recovered all $$$ they charged to my PayPal account put fraud alert with credit monitoring bureaus.


  • Posted: Aug 27, 2018 at 1:51 PM by an anonymous user from or near: Springfield, Massachusetts, United States

    I attempted to answer a phone call I received from the number (800) 642-7676.
    I said Hello four times with no response, then just as I was hanging up, I could hear faint voice from some guy sounding like he was from south-central Asia. This sounded suspicious, so I hung up.


  • Posted: Aug 15, 2018 at 5:44 PM by an anonymous user from or near: Kennesaw, Georgia, United States

    also received a call from a different number, they left a message about my "PC and Microsoft" from an 855-849-1201...then a few minutes later I received another call 800-642-7676 (Microsoft #) number with of course no message left. this foolishness is getting out of hand


  • Posted: Aug 9, 2018 at 3:26 PM by an anonymous user from or near: Omaha, Nebraska, United States

    Getting these almost every day. If you do not answer, these horrible scammed busy out your phone so that if you aren't home, no one else can leave a message.


  • Posted: Aug 3, 2018 at 3:24 PM by an anonymous user from or near: Salt Lake City, Utah, United States

    This number has called my multiple times.... asking for my DEAD father-in-law.


  • Posted: Aug 2, 2018 at 3:04 PM by an anonymous user from or near: Redford, Michigan, United States

    Had a call today but did not answer; not surprising, no message left. My caller ID showed Microsoft. I know never to answer their calls. I wish these people could stop; this is not the first time I have gotten calls like this but it is always a different number


  • Posted: Jul 9, 2018 at 12:05 PM by an anonymous user from or near: Chicago, Illinois, United States

    An error message displays next to my address bar. First there is a lower case "i" inside a circle.

    When I click on it, the following warning appears:

    "Be careful here. Some content on this page is not encrypted, which makes it possible for others to see or change information you share with this site."

    After sending this information to an address I saw in an Outlook support blog, I received emails from "Outlook support". The last email received provided 1-800-642-7676 & a link to make a scheduled time to resolve above issue.


  • Posted: Jun 25, 2018 at 12:27 PM by an anonymous user from or near: Wilmington, North Carolina, United States

    Anyone who cold calls you about PC problems *IS* a scammer regardless of the number they give you.


  • Posted: Jun 8, 2018 at 1:49 PM by an anonymous user from or near: Gladewater, Texas, United States

    Again today from the same people on a different number I got a call saying my computer had errors. I always tell them I work for Microsoft security and they hang up on me.

    This time they actually had a caller id that said Microsoft but it was the same guy who always calls me saying his name is Shawn Williams and he claims it's my computer and I tell him I don't have one and he is relentless. Why can't someone stop these people?


    • Posted: Jun 17, 2018 at 7:21 AM by an anonymous user from or near: York, Pennsylvania, United States

      My computer locked up with a recorded message that there was pornographic spyware on it. The screen had the Microsoft logo and appeared legitimate. I called the number and the scammer answered Microsoft and had a fake Microsoft employee number.

      It all appeared legit till he wanted me to pay for anti-virus protection by buying google play gift cards and reading him the number on the back, stating this would be safer than an on line credit card transaction. My wife looked up the phone number and it even came up as a Microsoft tech support number!! You cannot trust anyone anymore!


  • Posted: Jun 6, 2018 at 12:47 PM by an anonymous user from or near: Chicago, Illinois, United States

    I received a call from them and told them I didn't own a computer. This had them stumped. He asked, Do you have a laptop? I said no. I use my computer at work and I have an iphone. End of that call. Be careful people!


  • Posted: May 21, 2018 at 7:24 AM by an anonymous user from or near: Wavre, Wallonia, Belgium

    Burak Soyogul, Belgium.

    phone call from these ....claiming to call from mstech@hotmail.com 1-800-642-7576.

    Same story, do not give them any info/data.

    My computer is exposed so I don't know whether I will have to just throw it away.

    Thank God I did not give away any banking data, I Guess...anyways be carefull.


  • Posted: May 16, 2018 at 2:32 PM by an anonymous user from or near: Westwood, New Jersey, United States

    Stupid m*rons. I'm sick of this crap.
    I got a call today and I said "I'm at work - what does my home computer have to do with this call?" They immediately hung up.
    The number is blocked now.


  • Posted: Apr 22, 2018 at 12:12 PM by an anonymous user from or near: Berlin, Germany

    I'm just calling this hotline and trolling them a bit :D


    • Posted: Apr 26, 2018 at 11:41 AM by an anonymous user from or near: Augusta, Georgia, United States

      I'm getting a LOT of these calls!!! Yesterday got one from the IRS saying there was a warrant out for my arrest! (NOT) Today this one from microsoft. If I haven't given out my personal info, should I still make changes? So many anonymous callers. When I call back, no answer or phone doesn't exist!


      • Posted: Apr 27, 2018 at 7:25 PM by an anonymous user from or near: Venice, Florida, United States

        I got both of these calls today - IRS coming after me and Microsoft saying there was a problem with my computer. I just hung up on both and did not call either of them back.


  • Posted: Apr 20, 2018 at 4:03 AM by an anonymous user from or near: Hemel Hempstead, England, United Kingdom

    Had a call from this number yesterday. Female said she was calling about the problem my wife had reported with her Microsoft phone .

    She said I needed to be at my computer so she could help open the locked phone and asked me for a time when she could call back.

    I gave her the time but never received a call. Only since Googling the number do I realise that my contact with the legitimate Microsoft had been the source of this scam.


  • Posted: Apr 18, 2018 at 12:32 PM by an anonymous user from or near: Kingston, Jamaica

    Call from Microsoft at 1-800-642-7676. Requested I call 1-424-242-4941 to have the problem secured. I did not call!


  • Posted: Apr 18, 2018 at 12:30 PM by an anonymous user from or near: Kingston, Jamaica

    They claimed they were google.com and people were using my Gmail address from mexico, they tried to get me to do something on my computer I instead Googled the number and found complaints, most saying it was Microsoft tech support instead. I told the guy I was suspicious of Google calling me, "how about I contact Google tech support to verify that he works for them since googling the number the number brought up that it was Microsoft. " And heb actually yelled at me.


 Show More Comments (25)
Write Your Comment, Question or Review
Write your comment, question or review in the box below to share what you know or to get answers. Please revisit after an hour or more to view reponses or answers to you questions.

Your comment, question or review will be posted as an anonymous user because you are not signed in. Sign-in.