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Do Not Call 800-642-7676 - it is Fake Technical Support Number

2018-04-18T12:28:08 -  +
Do Not Call 800-642-7676 - it is Fake Technical Support Number

Today I got a voice message telling me to call 1-800-642-7676 because my Microsoft Windows system needed upgrading. But, I know that Microsoft does not call the users of their operating system when an upgrade or update is available. So, do not call 800-642-7676 because it is a fake Microsoft, Apple, Facebook or other Internet giants technical support or customer service number. The fake number(800-642-7676) is being used by cybercriminals or scammers to trick online users into calling it. The cybercriminals do this by sending out fake emails, text messages, or leave voice messages, like the one below, which claim the recipients should call for support or help.

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If the recipients call the number, they will get an Interactive Voice Response system or a person asking them for their account credentials, personal information, including their social security numbers, bank account numbers, or other information the cybercriminals need in order to gain access to their potential victims’ accounts, steal their money and use their accounts fraudulently.

Recipients of the fake messages who have called 800-642-7676 and given out their banking information are asked to contact their banks for help, change the password of their online accounts, and contact their local authority if they gave out other sensitive information.

Please share with us what you know or ask a question about this article by leaving a comment below. Also, check the comment section below for additional information, if there is any.

Remember to forward suspicious, malicious, or phishing email messages to us at the following email address: info@onlinethreatalerts.com

Also, report scams, untrustworthy, or fraudulent websites to us. Tell us why you consider the websites untrustworthy or fraudulent.

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Comments, Questions and Reviews ✍
(Total: 13)

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  • Posted: 2018-07-09T12:05:23 by an anonymous user from or near: Chicago, Illinois, United States

    An error message displays next to my address bar. First there is a lower case "i" inside a circle.

    When I click on it, the following warning appears:

    "Be careful here. Some content on this page is not encrypted, which makes it possible for others to see or change information you share with this site."

    After sending this information to an address I saw in an Outlook support blog, I received emails from "Outlook support". The last email received provided 1-800-642-7676 & a link to make a scheduled time to resolve above issue.


  • Posted: 2018-06-25T12:27:33 by an anonymous user from or near: Wilmington, North Carolina, United States

    Anyone who cold calls you about PC problems *IS* a scammer regardless of the number they give you.


  • Posted: 2018-06-08T13:49:25 by an anonymous user from or near: Gladewater, Texas, United States

    Again today from the same people on a different number I got a call saying my computer had errors. I always tell them I work for Microsoft security and they hang up on me.

    This time they actually had a caller id that said Microsoft but it was the same guy who always calls me saying his name is Shawn Williams and he claims it's my computer and I tell him I don't have one and he is relentless. Why can't someone stop these people?


    • Posted: 2018-06-17T07:21:41 by an anonymous user from or near: York, Pennsylvania, United States

      My computer locked up with a recorded message that there was pornographic spyware on it. The screen had the Microsoft logo and appeared legitimate. I called the number and the scammer answered Microsoft and had a fake Microsoft employee number.

      It all appeared legit till he wanted me to pay for anti-virus protection by buying google play gift cards and reading him the number on the back, stating this would be safer than an on line credit card transaction. My wife looked up the phone number and it even came up as a Microsoft tech support number!! You cannot trust anyone anymore!


  • Posted: 2018-06-06T12:47:09 by an anonymous user from or near: Schaumburg, Illinois, United States

    I received a call from them and told them I didn't own a computer. This had them stumped. He asked, Do you have a laptop? I said no. I use my computer at work and I have an iphone. End of that call. Be careful people!


  • Posted: 2018-05-21T07:24:16 by an anonymous user from or near: Nivelles, Wallonia, Belgium

    Burak Soyogul, Belgium.

    phone call from these ....claiming to call from mstech@hotmail.com 1-800-642-7576.

    Same story, do not give them any info/data.

    My computer is exposed so I don't know whether I will have to just throw it away.

    Thank God I did not give away any banking data, I Guess...anyways be carefull.


  • Posted: 2018-05-16T14:32:27 by an anonymous user from or near: Westwood, New Jersey, United States

    Stupid m*rons. I'm sick of this crap.
    I got a call today and I said "I'm at work - what does my home computer have to do with this call?" They immediately hung up.
    The number is blocked now.


  • Posted: 2018-04-22T12:12:01 by an anonymous user from or near: Heidenheim, Baden-Württemberg Region, Germany

    I'm just calling this hotline and trolling them a bit :D


    • Posted: 2018-04-26T11:41:54 by an anonymous user from or near: North Augusta, South Carolina, United States

      I'm getting a LOT of these calls!!! Yesterday got one from the IRS saying there was a warrant out for my arrest! (NOT) Today this one from microsoft. If I haven't given out my personal info, should I still make changes? So many anonymous callers. When I call back, no answer or phone doesn't exist!


      • Posted: 2018-04-27T19:25:10 by an anonymous user from or near: Venice, Florida, United States

        I got both of these calls today - IRS coming after me and Microsoft saying there was a problem with my computer. I just hung up on both and did not call either of them back.


  • Posted: 2018-04-20T04:03:01 by an anonymous user from or near: Hemel Hempstead, England, United Kingdom

    Had a call from this number yesterday. Female said she was calling about the problem my wife had reported with her Microsoft phone .

    She said I needed to be at my computer so she could help open the locked phone and asked me for a time when she could call back.

    I gave her the time but never received a call. Only since Googling the number do I realise that my contact with the legitimate Microsoft had been the source of this scam.


  • Posted: 2018-04-18T12:32:08 by an anonymous user from or near: Kingston, Jamaica

    Call from Microsoft at 1-800-642-7676. Requested I call 1-424-242-4941 to have the problem secured. I did not call!


  • Posted: 2018-04-18T12:30:54 by an anonymous user from or near: Kingston, Jamaica

    They claimed they were google.com and people were using my Gmail address from mexico, they tried to get me to do something on my computer I instead Googled the number and found complaints, most saying it was Microsoft tech support instead. I told the guy I was suspicious of Google calling me, "how about I contact Google tech support to verify that he works for them since googling the number the number brought up that it was Microsoft. " And heb actually yelled at me.