Squarespace customers who have received "Your Squarespace Website has Expired" emails like the one below, which claim their websites have expired, is offline and will be terminated, are asked not to click on the links in them. This is because the fake emails are being sent by scammers who want their potential victims to click on the links in the same emails that go to phishing websites that will steal their Squarespace's account credentials (usernames and passwords).
Squarespace customers should always go directly to www.squarespace.com and sign into their accounts from there. If there is something that they need to do, they will be notified after signing in.
A "Your Squarespace Website has Expired" Scam
From: squarespace customercare <unjdoifjkf@WILDFLOWERSORGANTYUTTY.COM>
Date: April 21, 2018 at 11:43:33 AM CDT
Subject: Action Required : your Squarespace website has expired.
Squarespace
Your site is now offline!
As a friendly reminder, your Squarespace website has expired today on April 21, 2018.
Your site is now offline. We’ll keep your content for a while in case you decide to come back. Expired site content is marked for permanent deletion after 30 days.
Your account could not be billed , please look below and update payment information, Hence, your account will be terminated within the next 24 hours.
To update your billing information and continue service without interruption, click here:
http://billing-panel.squarespace.com/registrant/ ?verification_id=6679626&key=9uwcwwPkk9&rid=102977
If you do not settle this invoice within 24 hours of the invoiced date, your account may be suspended. Please contact us immediately if you have any questions or concerns regarding this notice.
Thanks again for your attention to this matter.
The Squarespace Team
Squarespace customers who have already been scammed are asked to contact Squarespace for help.