The "Bank of America Account Locked" Phishing Scam

Bak of America customers are asked to beware of the "Bank of America Account Locked" phishing scam. The phishing scam, which claims the recipients' online accounts have been locked, is being sent by scammers or cybercriminals to trick their potential victims into disclosing their Bank of America's account credentials, and their personal and financial information. The scammers send a fake email to their potential victims and ask them to click on the link in order to verify their information, but the link goes to a phishing website, a fake website disguised as Bank of America's legitimate website located at

The Bank of America Account Locked Phishing Scam

A Sample of the "Bank of America Account Locked" Phishing Scam

From: Bank 0F America <>

Sent: Tuesday, April 3, 2018 9:53 AM

Subject: Re:Your account status change

Dear Client,

For your safety, We have locked your online banking account due to some illegal activity.

We were certain that someone else was trying to log in to your account using your account

details from unknown location.

Below are the steps to verify and unlock your account:

- Login to your account using this web link :

Use your User ID to access the veri?cation page

Fill the verification page with your exact information

Follow these steps above and you will have your online account restored again

Thank you


Once scammers or cybercrimes have gotten their potential victims' Bank of America information, they will use it to steal their money and use their accounts to commit fraud. Remember, always go directly to and sign into your account from there. If there is something that you need to do to your account, you will be notified after signing in.

Bank of America customers who were tricked by the phishing scam are asked to contact Bank of America for help. Let them know that you were ticked by cyber criminals into submitting your account information on a phishing website.

And, always call the Bank of America using the following number or the number on the back of your credit or debit card or click here to use the "Contact us" page on their website.

If you have received fake Bank of America messages, please post them in the comment section below to help inform others.

Check the comment section below for additional information, share what you know, or ask a question about this article by leaving a comment below. And, to quickly find answers to your questions, use our search Search engine.

Note: Some of the information in samples on this website may have been impersonated or spoofed.

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Comments, Questions, Answers, or Reviews

Comments (Total: 10)

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November 13, 2023 at 4:37 PM by
The "Bank of America Account Locked" Phishing Scam
an anonymous user from: Ashburn, Virginia, United States

I received am email for a charge of 483.70 for a hotel in MercarI in LasVegas, NV- Nov 10. It was not me. Phone number 844-735-0648.


July 7, 2020 at 11:51 AM by
The "Bank of America Account Locked" Phishing Scam
an anonymous user from: Tallahassee, Florida, United States

Scam, came from


July 7, 2020 at 11:49 AM by
The "Bank of America Account Locked" Phishing Scam
an anonymous user from: Tallahassee, Florida, United States

I received a Bank of America phishing scam today telling me my account was locked. However, I have no accounts with Bank of America. The email showing up is richardhess@rcn.


March 25, 2020 at 11:09 AM by
The "Bank of America Account Locked" Phishing Scam
an anonymous user from: Morristown, New Jersey, United States

"Yοur aссοunt aссеss is lοckеd

Dеar Custοmеr,

Unfоrtunаtеly wе arе unаblе to prоcеѕѕ yοur Bаnk of Amеriса ѕerviсеѕ duе tο ѕесurіty reаsоnѕ.

Αѕ a rеѕult, yоur асcоunt haѕ bееn lоckеd аnd all yоur ѕеrvicеѕ аrе ѕuѕpеndеd.

Whаt shοuld I dο?

In оrdеr tо reѕtore yоur аcсeѕѕ, ѕоme іnfоrmatiοn nееdѕ to bе соnfіrmеd. Uѕе the buttοn bеlоw to ѕіgn іn and cоnfirm іdеntifiсation dеtailѕ in оrdеr to unlосk yоur асcоunt аnd rеѕumе yоur Bаnk of Amеriса ѕеrvіcеs. Wе аpprеciаtе yоur undеrѕtаndіng аs we wоrk to еnѕurе ѕесurіty.

Rеstorе Αсcоunt Αcсеsѕ

If yοu ignorе this еmail your aссοunt will bе οfficiаlly Pеrmanеntly disаblеd the nеxt 48 hοurs ...

Plеasе do nοt rеply to this emaіl. This emaіl has bееn sent from an autο - nοtificatiοn systеm that cannοt accеpt іncοming еmaіl .

We sent this email to: .

Ѕесurіty Cheсkpοіnt

This is а servісе еmаіl from Βаnk οf Amеrіса. Pleаse nοtе tһаt yοu may reсeіve servісe emаіls іn aссοrdаnсе wіth yοur Βank οf Amеrіca serviсе agrееmеnts, whеthеr or nοt you еlесt tο reсeіve prοmοtіonаl emаіl.

Please dοn't reply dіrесtly tο thіs autοmatісally generatеd emaіl messagе.

Βank οf Amеrісa Emaіl, NC1-028-09-01, 150 N Cοllegе St., Charlοttе, ΝC 28255

Prіvacy Nοtіcе Equаl Hοusing Lеndеr

Βank οf Amеrісa, Ν.A. Mеmbеr FDІС

© 2020 Βank οf Amеrісa Сοrpοration"

Here is another scam.


May 4, 2019 at 12:01 AM by
The "Bank of America Account Locked" Phishing Scam
an anonymous user from: Woodbridge Township, New Jersey, United States

Received 4 identical phishing scam emails (shown below) in one day from -

"Bank of America <>

Hope some law enforcement could put a stop to these scammers and put them where they should belong.


Online Banking Alert®

Message from Customer Service

Dear Customer

We have detected irregular activity on your account.

For your protection, you must verify this activity before you can continue using your account.

Please Sign In to review and verify your account

We will review the activity on your account upon verification and we will remove any restrictions placed on your account.

Remember: Always look for your SiteKey® before entering your Passcode.


Customer Service

Bank of America, N.A. Member FDIC.

2019 Bank of America Corporation. All rights reserved.


January 25, 2019 at 2:24 AM by
The "Bank of America Account Locked" Phishing Scam
an anonymous user from: Princeton, Missouri, United States

Got this e-mail and I don't have an account with Bank of America:

Your account has been locked

Exclusively for (had my email here)

There are a number of invalid login attempts on your account.

We had to believe that, there might be some security problems

on your account.

Please confirm your information and your challenge questions so we can help verify

your identity.


Thank you for being a Bank of America customer. You received this email as part of your existing relationship with us.

©2018 Bank of America Corporation. All rights reserved.


November 16, 2018 at 10:22 AM by
The "Bank of America Account Locked" Phishing Scam

Here is another scam:

- Original Message -

Subject: Important_Message_From_BankOfAmerica_Unlock_Your_Account

From: Bank_of_America <>

Date: Fri, November 16, 2018 6:59 am

Online Banking Alert

We're letting you know that we've detected some unusual activity on your Bank of America account on 11/16/2018. For your protection, we need you to verify your identity immediately. After verifying your account, we'll take the necessary steps to protect your account from fraud. If you don't verify your account, certain limitations may be placed on your account.

Verify Now


July 15, 2018 at 3:33 PM by
The "Bank of America Account Locked" Phishing Scam

Here is another scam:

"From: Bank Of America <>

Sent: Sunday, July 15, 2018 1:48 PM

Subject: Re: [ Notification Alert ] : Security was added with other devices

Online Banking

Your Bank of America account has been locked

Dear Customer,

We have noticed that some data from your account information seems inaccurate or unverified. You have to check your information in order to continue using our service smoothly.

Please login to you account and check your information by clicking the link below:

Activate account


Bank of america team service.

Bank of America, N.A. Member FDIC.

2018 Bank of America Corporation."


April 3, 2018 at 11:50 PM by
The "Bank of America Account Locked" Phishing Scam
lawaGnesan from: Kuala Lumpur, Wilayah Persekutuan, Malaysia

Hi, I recently received email from this address:

Can I know is this scam?


April 4, 2018 at 4:13 AM by
The "Bank of America Account Locked" Phishing Scam

Please send us a copy of the email.


Write Your Comment, Question, Answer, or Review


Online Threat Alerts Security Tips

Pay the safest way

Credit cards are the safest way to pay for online purchases because you can dispute the charges if you never get the goods or services or if the offer was misrepresented. Federal law limits your liability to $50 if someone makes unauthorized charges to your account, and most credit card issuers will remove them completely if you report the problem promptly.

Guard your personal information

In any transaction you conduct, make sure to check with your state or local consumer protection agency and the Better Business Bureau (BBB) to see if the seller, charity, company, or organization is credible. Be especially wary if the entity is unfamiliar to you. Always call the number found on a website’s contact information to make sure the number legitimately belongs to the entity you are dealing with.

Be careful of the information you share

Never give out your codes, passwords or personal information, unless you are sure of who you're dealing with

Know who you’re dealing with

Crooks pretending to be from companies you do business with may call or send an email, claiming they need to verify your personal information. Don’t provide your credit card or bank account number unless you are actually paying for something and know who you are sending payment to. Your social security number should not be necessary unless you are applying for credit. Be especially suspicious if someone claiming to be from a company with whom you have an account asks for information that the business already has.

Check your accounts

Regularly check your account transactions and report any suspicious or unauthorised transactions.

Don’t believe promises of easy money

If someone claims that you can earn money with little or no work, get a loan or credit card even if you have bad credit, or make money on an investment with little or no risk, it’s probably a scam. Oftentimes, offers that seem too good to be true, actually are too good to be true.

Do not open email from people you don’t know

If you are unsure whether an email you received is legitimate, try contacting the sender directly via other means. Do not click on any links in an email unless you are sure it is safe.

Think before you click

If an email or text message looks suspicious, don’t open any attachments or click on the links.

Verify urgent requests or unsolicited emails, messages or phone calls before you respond

If you receive a message or a phone call asking for immediate action and don't know the sender, it could be a phishing message.

Be careful with links and new website addresses

Malicious website addresses may appear almost identical to legitimate sites. Scammers often use a slight variation in spelling or logo to lure you. Malicious links can also come from friends whose email has unknowingly been compromised, so be careful.

Secure your personal information

Before providing any personal information, such as your date of birth, Social Security number, account numbers, and passwords, be sure the website is secure.

Stay informed on the latest cyber threats

Keep yourself up to date on current scams by visiting this website daily.

Use Strong Passwords

Strong passwords are critical to online security.

Keep your software up to date and maintain preventative software programs

Keep all of your software applications up to date on your computers and mobile devices. Install software that provides antivirus, firewall, and email filter services.

Update the operating systems on your electronic devices

Make sure your operating systems (OSs) and applications are up to date on all of your electronic devices. Older and unpatched versions of OSs and software are the target of many hacks. Read the CISA security tip on Understanding Patches and Software Updates for more information.

What if You Got Scammed?

Stop Contact With The Scammer

Hang up the phone. Do not reply to emails, messages, or letters that the scammer sends. Do not make any more payments to the scammer. Beware of additional scammers who may contact you claiming they can help you get your lost money back.

Secure Your Finances

  • Report potentially compromised bank account, credit or debit card information to your financial institution(s) immediately. They may be able to cancel or reverse fraudulent transactions.
  • Notify the three major credit bureaus. They can add a fraud alert to warn potential credit grantors that you may be a victim of identity theft. You may also want to consider placing a free security freeze on your credit report. Doing so prevents lenders and others from accessing your credit report entirely, which will prevent them from extending credit:

Check Your Computer

If your computer was accessed or otherwise affected by a scam, check to make sure that your anti-virus is up-to-date and running and that your system is free of malware and keylogging software. You may also need to seek the help of a computer repair company. Consider utilizing the Better Business Bureau’s website to find a reputable company.

Change Your Account Passwords

Update your bank, credit card, social media, and email account passwords to try to limit further unauthorized access. Make sure to choose strong passwords when changing account passwords.

Report The Scam

Reporting helps protect others. While agencies can’t always track down perpetrators of crimes against scammers, they can utilize the information gathered to record patterns of abuse which may lead to action being taken against a company or industry.

Report your issue to the following agencies based on the nature of the scam:

  • Local Law Enforcement: Consumers are encouraged to report scams to their local police department or sheriff’s office, especially if you lost money or property or had your identity compromised.
  • Federal Trade Commission: Contact the Federal Trade Commission (FTC) at 1-877-FTC-HELP (1-877-382-4357) or use the Online Complaint Assistant to report various types of fraud, including counterfeit checks, lottery or sweepstakes scams, and more.
  • If someone is using your personal information, like your Social Security, credit card, or bank account number, to open new accounts, make purchases, or get a tax refund, report it at This federal government site will also help you create your Identity Theft Report and a personal recovery plan based on your situation. Questions can be directed to 877-ID THEFT.

How To Recognize a Phishing Scam

Scammers use email or text messages to try to steal your passwords, account numbers, or Social Security numbers. If they get that information, they could get access to your email, bank, or other accounts. Or they could sell your information to other scammers. Scammers launch thousands of phishing attacks like these every day — and they’re often successful.

Scammers often update their tactics to keep up with the latest news or trends, but here are some common tactics used in phishing emails or text messages:

Phishing emails and text messages often tell a story to trick you into clicking on a link or opening an attachment. You might get an unexpected email or text message that looks like it’s from a company you know or trust, like a bank or a credit card or utility company. Or maybe it’s from an online payment website or app. The message could be from a scammer, who might

  • say they’ve noticed some suspicious activity or log-in attempts — they haven’t
  • claim there’s a problem with your account or your payment information — there isn’t
  • say you need to confirm some personal or financial information — you don’t
  • include an invoice you don’t recognize — it’s fake
  • want you to click on a link to make a payment — but the link has malware
  • say you’re eligible to register for a government refund — it’s a scam
  • offer a coupon for free stuff — it’s not real

About Online Threat Alerts (OTA)

Online Threat Alerts or OTA is an anti-cybercrime community that started in 2012. OTA alerts the public to cyber crimes and other web threats.

By alerting the public, we have prevented a lot of online users from getting scammed or becoming victims of cybercrimes.

With the ever-increasing number of people going online, it important to have a community like OTA that continuously alerts or protects those same people from cyber-criminals, scammers and hackers, who are every day finding new ways of carrying out their malicious activities.

Online users can help by reporting suspicious or malicious messages or websites to OTA. And, if they want to determine if a message or website is a threat or scam, they can use OTA's search engine to search for the website or parts of the message for information.

Help maintain Online Threat Alerts (OTA).

The "Bank of America Account Locked" Phishing Scam