Online Threat Alerts (OTA) - Alerting you to scams and frauds.
Scamming - Fraud
Squarespace customers who have received fake "Account Terminated" emails like the one below, which claim their websites have expired, are asked not to click on the links in them. This is because we have noticed that scammers are currently sending out fake Squarespace emails which have links that go to phishing websites that steal online account usernames and passwords.
Squarespace customers should always go directly to www.squarespace.com and sign into their accounts from there. If there is something that they need to do, they will be notified after signing in. And, if they are still unsure, they should pick up the phone and contact Squarespace to verify.
From: Squarespace <squarespace@squarrerr3.com>Date: 8 April 2018 at 03:21:58 BSTSubject: Account TerminatedReply-To: Squarespace <squarespace@squarrerr3.com>Hi,As a friendly reminder, your Squarespace website has expired. If you would like to keep your site online and running, update your account billing information to avoid service disruptions.Let's Get StartedYou can cancel your subscription at any time from your Billing panel, or by contacting Customer Care.If you have any questions, our award-winning Customer Care Team is available 24/7 at support.squarespace.com.
From: Squarespace <squarespace@squarrerr3.com>
Date: 8 April 2018 at 03:21:58 BST
Subject: Account Terminated
Reply-To: Squarespace <squarespace@squarrerr3.com>
Hi,
As a friendly reminder, your Squarespace website has expired. If you would like to keep your site online and running, update your account billing information to avoid service disruptions.
Let's Get Started
You can cancel your subscription at any time from your Billing panel, or by contacting Customer Care.
If you have any questions, our award-winning Customer Care Team is available 24/7 at support.squarespace.com.
Squarespace customers who have already been scammed are asked to contact Squarespace for help.
2
I do believe this a phishing scam:> From: Squarespace Security > Date: June 28, 2018 at 10:03:28 AM PDT> Subject: Unusual sign-in from an unknown location.>> Hello Customer,>> Our system have detected unusual sign-in from an unknown location.>>> Time: 12:40 PM EDT> Date: Thursday, June 28, 2018>> For this, your account has been suspended. It is in our best interest to protect your account from theft. > Please follow the protocol below to prove you are the owner and keep your account from being disabled.>> www.squarespace.com/Interface/verification/>>> Squarespace Support Team>>> Visit the Square Support Center for more information on Squarespace.com
Yes, it is a phishing scam.
