Beware of "U.S. Bank Alert" Phishing Scams and Malicious Emails

Beware of "U.S. Bank Alert" Phishing Scams and Malicious Emails

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U.S. Bank customers should never click on a link in an email to sign into their accounts or turn on "Enable Editing" for Microsoft Office email attachment (Word or Excel document) that ask them to do so in order to view the same document. Clicking on a phishing link that takes you to a fake U.S. Bank website can steal your online account credentials. And, opening and turning on "Enable Editing" for a malicious Microsoft Office document can infect your computer with spyware, ransomware or other malware.

Please continue reading below.

A Sample of a "U.S. Bank Alert" Phishing Scam and Malicious Email

From: U.S. Bank Online [mailto:usbank@stjamesmac.com]

Sent: Tuesday, May 01, 2018 9:44 AM

Subject: U.S. Bank Alert

View this e mail as a Website page. See our Security Policies.

U.S. Bank?

Your credit-based card account was charged at Apple Online Store for $1,414.67.

Please do not respond to this email. If you want to get in touch with us, please log in to U.S. Bank Online Banking at usbank.com and send a message to Customer Service.

You are getting this e mail because you signed up for alerts through U.S. Bank Online Banking. If you no longer wish to get this alert, log in to U.S. Bank Online at usbank.com to temporarily terminate or permanently delete this notification.

View Details Here

U.S. Bank Online Banking

U.S. Bank who have received similar emails (like the one above), and who have clicked on the link in them and attempted to sign into their accounts, are asked to change their U.S. Bank account password and contact U.S. Bank for help.

For those who have opened the attached Microsoft Word document and turned on "Enable Editing", they are asked to scan their computer with the anti-virus software installed on it.

Note: Some of the names, addresses, email addresses and telephone numbers in email samples on this website may have been impersonated.

Please share what you know or ask a question about this article by leaving a comment below. Also, check the comment section below for additional information, if there is any.

Remember to forward suspicious, malicious, or phishing email messages to us at the following email address: info@onlinethreatalerts.com

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Comments, Questions, Answers, or Reviews
(Total: 10)

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  • Mar 25, 2019 at 12:34 AM by info

    I don’t have a US Bank account:

    "From: U.S. Bank Alerts [mailto:otrs@havasweb.hu]
    Sent: March 23, 2019 11:59 PM
    To: Recipients <otrs@havasweb.hu>
    Subject: Important Security Update

    Log in to Online Banking

    US Bank

    Dear Customer,

    We noticed an invalid login attempt to your U.S. Bank online account from an unknown

    IP address, we have temporarily suspended your account. You need to confirm your account information for your online access to be re-activated.

    To access your account : Log on to https://www.usbank.com/index.html

    Note that this update is important and compulsory as failure to do so might lead to service disruption

    U.S. Bank Online Banking"


  • Dec 16, 2018 at 8:58 PM by an anonymous user from Onalaska, Wisconsin, United States

    I also got one today, also do not have an account. These people should be ashamed of themselves.


  • Dec 14, 2018 at 4:58 AM by an anonymous user from Town and Country, Missouri, United States

    I got an alert about someone trying to sign into my US Bank account and I don't even have one.


  • Sep 28, 2018 at 10:28 AM by an anonymous user from Needham, Massachusetts, United States

    I received an email from U.S. Bank Online (email info@comcast.net) re Important Notice Regarding Your Account.

    It said my mailing address has been changed. I don't have an account with U.S. Bank.


  • Sep 10, 2018 at 11:10 AM by info

    Received this:

    "From: U. S. Bank <U.S.Bank@mail.com>
    Date: September 9, 2018 3:36:01 PM PDT
    To: Undisclosed-Recipients:;
    Subject: Notification Regarding Your Bank Account"


  • Jun 21, 2018 at 10:10 PM by an anonymous user from Bowling Green, Kentucky, United States

    Received multiple emails; US Bank Alert. Your account security preferences have changed. Provides telephone number and opt out link to text.


  • Jun 13, 2018 at 1:15 PM by an anonymous user from Enfield, Connecticut, United States

    I just got the same e-mail today. I googled USBANK scam and found this web site. I never clicked into the links. Thanks for your website.


  • Jun 3, 2018 at 2:55 PM by info

    Here is another scam:

    "From: "U.S. Bank" <usbn.onln10.upd.os.osty7000@sbnks2018-aler-usbnk.com>
    Date: May 25, 2018 at 6:16:42 AM CDT
    Subject: Important-Information Updat

    Date: 05/25/2018
    Due to several Failed attempts to Access to your Account, we Temporary
    deactivated your Account for your protection.

    You have to Reactivate Your Account within the next 24 Hours in Order to
    Continue using it

    Please , log in to Your U.S. Bank Online Banking Account to Reactivate Your Account."


  • May 2, 2018 at 6:38 AM by an anonymous user from New Albany, Indiana, United States

    I don’t have an account at U.S. Bank, but received the following:

    "Your credit-based card account was billed at Apple Online Store for $1,534.96.

    Please do not respond to this email. If you want to get in touch with us, please log in to U.S. Bank On-line Banking at usbank.com and send a message to Customer Support.

    You're getting this e mail because you registered for status updates via U.S. Bank Online Banking. If you do not wish to get this alert, log in to U.S. Bank Online at usbank.com to disable or permanently remove this alert.

    View Your Receipt Here

    U.S. Bank Online"


  • May 1, 2018 at 7:32 PM by an anonymous user from Sakurakabu, Kanagawa, Japan

    I resived same email today.


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