"Apple Order Notification Cancellation" Phishing Scams

Apple customers are asked to be aware of fake "Apple Order Notification" invoices (see below), which claim that they have purchased products or make payments from the iTunes store, and if they did not authorize the purchases or payments they should visit iTunes Payment Cancellation. The fake email invoices are being sent by scammers to frighten and trick the recipients into clicking on the links within them by claiming they need to do so in order to cancel the purchases and get a refund. But, once the recipients click on the link in the fake email invoices, they will be taken to a phishing website that steals personal, financial, and Apple credentials (usernames and passwords).

Apple Order Notification Cancellation Phishing Scams

Therefore, Apple customers who have received email invoices appearing as if they were sent from Apple, should avoid clicking on the links in them. They should instead, sign directly into the iTunes Store on their iPhone, iPad, iPod touch, Mac, PC, or Apple TV and check their accounts.

Sample of an "Apple Order Notification Cancellation" Phishing Scam

From: "Apple Team"

Sent: Wed, May 16, 2018 at 3:01 PM

Subject: Invoice Order Succes confirmed , order numЬег is [KEP3JV3251QZ2XN]

Apple Order Notification

Dear Customer,

We wish to inform that the payment relating to the transaction of 4:01, 17 May 2018 of $ 68.00 is paid.

The report below shows details of the transaction:

Cod. Order Product Payment Detail

211234 Apple Watch Series 2 Order With Apple Account ID

To Cancel Order :

Follow the link:

Login Account

This order was not carried out by you cancel this order.

If you have questions or need clarification, please contact us at: order@appleinfo.com

Recipients of the email voices claiming that they have ordered a product they did not, and who have clicked on the link in them, should change their Apple password and contact Apple Support for help. And, the best protection against phishing scams is to avoid clicking on links in email messages, social media messages, and text messages to sign into online accounts.

Check the comment section below for additional information, share what you know, or ask a question about this article by leaving a comment below. And, to quickly find answers to your questions, use our search Search engine.

Note: Some of the information in samples on this website may have been impersonated or spoofed.

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Comments, Questions, Answers, or Reviews

Comments (Total: 11)

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July 23, 2019 at 10:25 AM by
"Apple Order Notification Cancellation" Phishing Scams

The scammers are using this email: no-reply@cc.apple-inc.com.switchsportivenot.business


June 24, 2019 at 10:05 PM by
"Apple Order Notification Cancellation" Phishing Scams

"From: lCloud Invoice Receipt <securityappz1@boscoomcast.com>

To: undisclosed-recipients:;

Date: June 24, 2019 at 11:32 PM

Subject: Your Order Subscription of "iCloud : 2TB Storage Plan" has been Completed!

Open attached file to view your orders, manage or cancel your orders, thanks again for choosing Apple.

Should you need to contact us for any reason, please know that we can give out order information only to the name and e-mail address associated with your account. Thank you again for shopping with us..."

Here is another scam.


June 7, 2019 at 8:37 PM by
"Apple Order Notification Cancellation" Phishing Scams

Here is another scam:

- Original Message -

From: їTunnes Payment Service <noreplypaymentconfirm1@badediedankeun.com>

To: undisclosed-recipients:;

Date: June 5, 2019 at 4:05 PM

Subject: Thank You! Your receipt from 'Vector 2 Premium' has been sent to email.

We accepted your payment 'Vector 2 Premium' on June 5, 2019.

To view your orders, manage or request a cancellation, please download and open attachment in email.

If you have any questions or comments, please visit our support site.

Thank You!


May 31, 2019 at 1:11 PM by
"Apple Order Notification Cancellation" Phishing Scams

Received the same scam, see below:

- Original Message -

From: ✉ ἉppIẹ Confirmation Purchase <noreply_payment8@sayangniki.com>

To: undisclosed-recipients:;

Date: May 31, 2019 at 1:53 PM

Subject: Thank You! Your receipt payment 'Dawn of Titans' has been sent to email

We accepted your payment 'Dawn of Titans' on May 31, 2019.

To view your orders, manage or request a cancellation, please download and open attachment in email.

If you have any questions or comments, please visit our support site.

Thank You!


April 15, 2019 at 2:51 AM by
"Apple Order Notification Cancellation" Phishing Scams

Received this scam:

"Subscription confirmation


HMA subscription Apple 12M (1 Week)

Free Trial

Thank you!,

You have purchased the following subscription with a free 1-week trial:

Subscription Subscription Apple HMA 12M

Application HMA! Hotspot VPN y Proxy

Content provider Privax LTD

Date of purchase 15 Apr 2019

Introductory offer Free per week

Subscription price $ 83.88 Every year as of Apr 15, 2019

Payment method Credit card

You will not be charged for the free trial. After the free trial ends, your subscription will be renewed at $ 83.88 unless canceled before Apr 22, 2019.

Click here to learn more cancel, check your subscription .


The application store team

For answers to frequently asked questions, visit Apple Support ."


March 18, 2019 at 12:07 PM by
"Apple Order Notification Cancellation" Phishing Scams

Here is another scam:

"Expéditeur: App Store <id.you-procres.inc-supord.s7@anymoremail.com>

Date: 18 mars 2019 à 10:10:13 UTC−4

Destinataire: app@storeapple.com

Objet: Rép :⁨ [Successful Transaction] Your payment for the order "Biliard 8 Ball Pool ™ game ...". Monday, March 18, 2019 /[Review Purchase] Order Number QL37364463 We've Sent your order by App Store ."Monday, March 18, 2019. [FWD]⁩

Thank you customer

Open the document to continue the purchase or cancel the purchase.

App Store."


December 9, 2018 at 2:46 PM by
"Apple Order Notification Cancellation" Phishing Scams

Here is another scam:

"From: "Apple ." <fjanelle@tpg.com.au>

Date: 08 December 2018 at 7:39:06 PM GMT-6

Cc: "received-payment5633@mail.apple.com"

Subject: Re: Payment for Luma Touch requires confirmation, LLC. (payment@apple.com) - on Saturday, 8 December 2018.

Saturday, 8 December 2018

Transaction ID: 5K4WC1I4BGLM2BG1BP

Dear Customer,

This message is to inform you that your Apple ID has made a payment via the App Store.

We recently saw that someone with a new device has used your Apple ID to buy something at the Apps Store, so we ask that you confirm that it is you or you can cancel the payment.

Open the attachment to cancel payment, if within 24 hours has not been canceled your purchase will be confirmed automatically.

This message is to protect your account payment.





October 17, 2018 at 6:25 AM by
"Apple Order Notification Cancellation" Phishing Scams

Here is another scam:

"Da: AppIe Support Order <sgdebdgtczaxsdeqrgpolknbf-cbegfrtyuxcnhgtrfoik0710@baperdahahkur-3.business>

Inviato: mercoledì 17 ottobre 2018 05:10

A: noreply@appleorder.au

Oggetto: #Statement Update Account: [ Confirmation Verify Order.] 17/10/2018 Your Order: KEY2198763 Review the proof of purchase to view Reçu: KEY2198763.- Review Your Attachment.

Dear Customer

Before completing your purchase,please confirm your email address by pressing the following link in Attachment.

Team Order"


July 8, 2018 at 4:18 PM by
"Apple Order Notification Cancellation" Phishing Scams
an anonymous user from: Marshfield, Wisconsin, United States

I did not order an apple watch. I want to cancel the order and get a refund. Order #211234.


July 8, 2018 at 7:27 PM by
"Apple Order Notification Cancellation" Phishing Scams

Contact your bank and dispute the charge to have it refunded.


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Online Threat Alerts Security Tips

Pay the safest way

Credit cards are the safest way to pay for online purchases because you can dispute the charges if you never get the goods or services or if the offer was misrepresented. Federal law limits your liability to $50 if someone makes unauthorized charges to your account, and most credit card issuers will remove them completely if you report the problem promptly.

Guard your personal information

In any transaction you conduct, make sure to check with your state or local consumer protection agency and the Better Business Bureau (BBB) to see if the seller, charity, company, or organization is credible. Be especially wary if the entity is unfamiliar to you. Always call the number found on a website’s contact information to make sure the number legitimately belongs to the entity you are dealing with.

Be careful of the information you share

Never give out your codes, passwords or personal information, unless you are sure of who you're dealing with

Know who you’re dealing with

Crooks pretending to be from companies you do business with may call or send an email, claiming they need to verify your personal information. Don’t provide your credit card or bank account number unless you are actually paying for something and know who you are sending payment to. Your social security number should not be necessary unless you are applying for credit. Be especially suspicious if someone claiming to be from a company with whom you have an account asks for information that the business already has.

Check your accounts

Regularly check your account transactions and report any suspicious or unauthorised transactions.

Don’t believe promises of easy money

If someone claims that you can earn money with little or no work, get a loan or credit card even if you have bad credit, or make money on an investment with little or no risk, it’s probably a scam. Oftentimes, offers that seem too good to be true, actually are too good to be true.

Do not open email from people you don’t know

If you are unsure whether an email you received is legitimate, try contacting the sender directly via other means. Do not click on any links in an email unless you are sure it is safe.

Think before you click

If an email or text message looks suspicious, don’t open any attachments or click on the links.

Verify urgent requests or unsolicited emails, messages or phone calls before you respond

If you receive a message or a phone call asking for immediate action and don't know the sender, it could be a phishing message.

Be careful with links and new website addresses

Malicious website addresses may appear almost identical to legitimate sites. Scammers often use a slight variation in spelling or logo to lure you. Malicious links can also come from friends whose email has unknowingly been compromised, so be careful.

Secure your personal information

Before providing any personal information, such as your date of birth, Social Security number, account numbers, and passwords, be sure the website is secure.

Stay informed on the latest cyber threats

Keep yourself up to date on current scams by visiting this website daily.

Use Strong Passwords

Strong passwords are critical to online security.

Keep your software up to date and maintain preventative software programs

Keep all of your software applications up to date on your computers and mobile devices. Install software that provides antivirus, firewall, and email filter services.

Update the operating systems on your electronic devices

Make sure your operating systems (OSs) and applications are up to date on all of your electronic devices. Older and unpatched versions of OSs and software are the target of many hacks. Read the CISA security tip on Understanding Patches and Software Updates for more information.

What if You Got Scammed?

Stop Contact With The Scammer

Hang up the phone. Do not reply to emails, messages, or letters that the scammer sends. Do not make any more payments to the scammer. Beware of additional scammers who may contact you claiming they can help you get your lost money back.

Secure Your Finances

  • Report potentially compromised bank account, credit or debit card information to your financial institution(s) immediately. They may be able to cancel or reverse fraudulent transactions.
  • Notify the three major credit bureaus. They can add a fraud alert to warn potential credit grantors that you may be a victim of identity theft. You may also want to consider placing a free security freeze on your credit report. Doing so prevents lenders and others from accessing your credit report entirely, which will prevent them from extending credit:

Check Your Computer

If your computer was accessed or otherwise affected by a scam, check to make sure that your anti-virus is up-to-date and running and that your system is free of malware and keylogging software. You may also need to seek the help of a computer repair company. Consider utilizing the Better Business Bureau’s website to find a reputable company.

Change Your Account Passwords

Update your bank, credit card, social media, and email account passwords to try to limit further unauthorized access. Make sure to choose strong passwords when changing account passwords.

Report The Scam

Reporting helps protect others. While agencies can’t always track down perpetrators of crimes against scammers, they can utilize the information gathered to record patterns of abuse which may lead to action being taken against a company or industry.

Report your issue to the following agencies based on the nature of the scam:

  • Local Law Enforcement: Consumers are encouraged to report scams to their local police department or sheriff’s office, especially if you lost money or property or had your identity compromised.
  • Federal Trade Commission: Contact the Federal Trade Commission (FTC) at 1-877-FTC-HELP (1-877-382-4357) or use the Online Complaint Assistant to report various types of fraud, including counterfeit checks, lottery or sweepstakes scams, and more.
  • Identitytheft.gov: If someone is using your personal information, like your Social Security, credit card, or bank account number, to open new accounts, make purchases, or get a tax refund, report it at www.identitytheft.gov. This federal government site will also help you create your Identity Theft Report and a personal recovery plan based on your situation. Questions can be directed to 877-ID THEFT.

How To Recognize a Phishing Scam

Scammers use email or text messages to try to steal your passwords, account numbers, or Social Security numbers. If they get that information, they could get access to your email, bank, or other accounts. Or they could sell your information to other scammers. Scammers launch thousands of phishing attacks like these every day — and they’re often successful.

Scammers often update their tactics to keep up with the latest news or trends, but here are some common tactics used in phishing emails or text messages:

Phishing emails and text messages often tell a story to trick you into clicking on a link or opening an attachment. You might get an unexpected email or text message that looks like it’s from a company you know or trust, like a bank or a credit card or utility company. Or maybe it’s from an online payment website or app. The message could be from a scammer, who might

  • say they’ve noticed some suspicious activity or log-in attempts — they haven’t
  • claim there’s a problem with your account or your payment information — there isn’t
  • say you need to confirm some personal or financial information — you don’t
  • include an invoice you don’t recognize — it’s fake
  • want you to click on a link to make a payment — but the link has malware
  • say you’re eligible to register for a government refund — it’s a scam
  • offer a coupon for free stuff — it’s not real

About Online Threat Alerts (OTA)

Online Threat Alerts or OTA is an anti-cybercrime community that started in 2012. OTA alerts the public to cyber crimes and other web threats.

By alerting the public, we have prevented a lot of online users from getting scammed or becoming victims of cybercrimes.

With the ever-increasing number of people going online, it important to have a community like OTA that continuously alerts or protects those same people from cyber-criminals, scammers and hackers, who are every day finding new ways of carrying out their malicious activities.

Online users can help by reporting suspicious or malicious messages or websites to OTA. And, if they want to determine if a message or website is a threat or scam, they can use OTA's search engine to search for the website or parts of the message for information.

Help maintain Online Threat Alerts (OTA).

"Apple Order Notification Cancellation" Phishing Scams