Online Threat Alerts (OTA) - Alerting you to scams and frauds.

Your McAfee Subscription has Expired Scam
Your McAfee Subscription has Expired Scam

McAfee users, the fake "Your McAfee Subscription has Expired" message below is a phishing scam. The scam has been created by cybercriminals to trick online users into visiting a fake McAfee website. The fake website will ask visitors to submit their personal and credit card information in order to renew their subscriptions. But, if the requested information is submitted, it will be sent the cybercriminals behind the scam. Once the cybercriminals have the stolen information, they will use it fraudulently.

Here is the fake "Your McAfee Subscription has Expired" message that popups while browsing the internet or using a mobile app.

The "Your McAfee Subscription has Expired" Scam

hxxp://mcafeesecurity.application-center.download

Your McAfee Subscription has Expired

Your McAfee subscription has expired on 24 June 2018

Do not leave your PC unprotected against the latest threats. Renew your subscription now to stay protected.

What Should I Do?

Step 1: Click the button below to download the latest version of McAfee 2018

Step 2: Run McAfee Antivirus to scan and remove all potential threats

Update Now

Online users who have already been tricked by the scam are asked to contact their banks for help. They should let their banks know that they have tricked and unknowingly used their credit card on a fake and fraudulent website.

Instead of clicking on a link on a website or in an unsolicited email, it is recommended that McAfee users renew their subscriptions using the following instructions:

How to Renew Your McAfee Subscription

  • Log in to your McAfee account.
  • At the top of your My Account page, select My Account, and then click Subscriptions.
  • Click All expired to see your expired subscriptions. Or click View active to see your subscriptions that have not yet expired.
  • Look for the subscription you want to renew and click Renew.

Get more info · Log in and get started

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Comment sectionComments / Answers (35)

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Comment count 35

by info

I received this scam:

"From: _donotreply_
Date: 2/18/22 6:53 AM (GMT-05:00)
Subject: 653543543__Upgrade Processed

Dear Customer,                                                                                 Order # 03983-J39
Your subscription with McAfee has been renewed today. Amount has been directly debited from your Bank Account and it will reflect in your account statement within 24-48 hours.
If you are happy with McAfee services. Don't forget to give a feedback.

Product Details:
McAfee® Total Protection
Quantity: 1
Tenure: 1 year
Renewal Amount: $279.90 (for 1 PC)

If you do not wish to renew the subscription please contact our cancellation department immediately and get back your refund - 

Terms and Conditions:
The payment has been cleared and will appear in the accounts statement within 24-48 hours. You are receiving this notice because you are enrolled with McAfee® Total Protection & your subscription has been auto-renewed. However, if you do not wish to continue with the service or want a refund of this amount. Kindly contact our helpline number"

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by an anonymous user from: Royal Oak, Michigan, United States

I think that McAfee should have an email account that users can forward these scam/fraud emails to. McAfee should then do their own investigation and contact law enforcement for prosecution.
I would think that a security company would be embarrassed to have their name so blatantly misused to exploit users. If Amazon and nearly every bank can do it then McAfee should be capable of doing the same thing.
Obviously, someone has gained access to your user list and is attempting to gain personal information. I have received at least a half dozen of these fraudulent emails disguised as McAfee associates.
Do something quickly or lose even more market share to competitors.

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by an anonymous user from: Bainbridge, New York, United States

I keep getting a notice on my screen via a pop up window telling me that my subscription is about to expire in 5 days. I been getting this for over a year now. I let time run out and nothing happens. I get my McAffee suite via my internet provider for free so, it never expires. You should add this scam to this story as well. NEVER CLICK A LINK IN A SUSPICIOUS EMAIL!

Gary

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by an anonymous user from: Portland, Oregon, United States

Just rec'd...

"Reactivate your McAfee AntI - Virus Protection [05/24/2020]!Back to Messages
From: McAfee.Anti-Virus.Protection View Contact Invite Sender Block SenderFull Header
To:i.kreisel-t-online.de
Sent: Fri, May 22, 2020 02:06 PM
Content-Id:
Reactivate your McAfee AntI - Virus Protection [05/24/2020]!"

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by an anonymous user from: Gardiner, Maine, United States

How can I get rid of the in-coming (phishing) emails saying my subscription has expired? I don't use and never have used McAfee nor Norton.

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by an anonymous user from: Princeton Junction, New Jersey, United States

Hello. I Get Both McAfee and Norton Expired e-mails. I don't use Norton. Also, My AOL Home Page keeps getting "Hijacked" with the McAfee Expired Message. And won't let me do anything. Unless I click the IE icon and open a second browser. Or Three Finger Salute to Close the IE. 2 different AV software doesn't find anything.

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by an anonymous user from: Houston, Texas, United States

I’m receiving emails from McAfee. I don’t use McAfee. How can I stop them. I get 8 or 10 daily.

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by info

Flag them as spam.

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by an anonymous user from: Alden, New York, United States

Keep getting current email messages from mccaffee stating subscription will expire 4/22--4/23 but I paid through 11/01/2020??

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by an anonymous user from: St. Petersburg, Florida, United States

these asses took 119.00 out of my bank account in november and I still can,t get it back I did not say to take it out..I keep getting bull from them and they keep sending I need to renew...I have called and called and emailed to no avail....keep your a*s out of my account. bonnie baker your not putting spyware on any of my computors... so why take my money

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by an anonymous user from: Lihue, Hawaii, United States

I had one saying I would be billed $399 on my credit card for a lifetime renewal.
I was pretty sure it was phishing.
They told me we had used McAfee they "could see, on one of your computers in the last week" and that we had signed up for it 2 years ago. Then they wanted a $19.95 cancellation fee on a credit card (NOT HAPPENING!) AND they wanted access to the computer so they could "remove McAfee." I explained that I was not born yesterday that we ALWAYS remove McAfee from new computers when we purchase them because we don't like it, and that I'm not paying a cancellation fee to someone who is clearly phishing!

What's scary is that they had a prior address and my name - I didn't give it to them.
They already had it (I refused to give any information to them).

When I googled the phone number in the email, it was a cell phone.
So lots of phishing schemes out there, and this one was a new one - to me - but older than the cyberhills.

BEWARE.

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by an anonymous user from: Perth, Western Australia, Australia

I had one of those Cyber scams, it had been sent to me even though I am not a McAfee customer. And therefor it was an obvious Scam. - I would suggest to all - to Always check back to your original account, or contact directly - with whoever you have an account with - to check if they had sent it. - Just be alert and careful. Happy New Year ! Cheerio, Hartmut :-)

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by an anonymous user from: London, England, United Kingdom

Where is this this popup coming from? I was browsing msn.com in the UK at the time.

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by an anonymous user from: Blooming Grove, New York, United States

I received this pop up phishing scam this morning sayin my subscription expires today. If you know your subscription expiration date you know this is a scam.

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by an anonymous user from: Phoenix, Arizona, United States

f***k you, I m not using mcfay

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by an anonymous user from: Columbia, Tennessee, United States

Not sure how this got through my real McAfee Subscription, apparently it was unable to stop this from making me think it was all real and that is not a good security for a computer.

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by an anonymous user from: Columbia, Tennessee, United States

Yes that is what really made me wonder, and very upset. Sounds like a bit of collusion to me. They got on my computer and look at everything, and apparently all from overseas, and could pass my firewalls and everything else McAfee said was protecting me and my computers.

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by an anonymous user from: Oxnard, California, United States

So with my inexperience I fell for this one. As soon as it said to call the number to activate I knew it was bogus! So, I got on my bank account and turned off my card and then called the bank to tell them and order a new card. I hope it's good to go now. And yes I feel like an idiot!!

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by an anonymous user from: Sydney, New South Wales, Australia

Hey,

I fell for this one too yesterday. Do you know if clicking on this has downloaded some malware as a couple of times today my browser has just frozen..?

Delete


by info

"From: McAfee Support Team
Sent: ‎Sunday‎, ‎July‎ ‎28‎, ‎2019‎ ‎05‎:‎24‎:‎53‎ ‎AM‎ ‎PDT
Subject: Thank you for purchasing McAfee Internet Security

Hi,

You are awesome! Thank you for doing business with us.

Your Antivirus subscription has been activated.

To activate Antivirus on your PC, call us on our Toll Free Number:

1-866-967-8926

So it goes on now:

1. Our experienced team of technicians will gladly do the work.Call our toll free number now:1-866-967-8926

2. Together with you we enable the activation of the software on your PC - guaranteed safe and comfortable. Quite simply by phone.

3. We install your software immediately and bring you to running - 100% free of charge.

Best Regards,

Support Team"

Here is another scam.

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by an anonymous user from: Belfast, Northern Ireland, United Kingdom

Just had this happen, subscription not expired for another month, checked in mcafee account.

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by an anonymous user from: Kailua Kona, Hawaii, United States

This is still happening today, July 19, 2019. I don't want McAfee for free. When it comes on PC I delete it immediately. This has popped up about 12 times. I think it is a website that is infected. I run Malwarebytes every time it comes up.

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by an anonymous user from: Scotts Valley, California, United States

How can I delete the message: "Your license will expire? I don't want to download the McAfee program, by attempting to get rid of this pop-up?

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by info

Click on the message and click 'delete'. Remember, you can open the message, but do not click on the links in it.

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by an anonymous user from: Easton, Pennsylvania, United States

Are you kidding? I wouldn't click anything in the browser window/tab that the scam generates, but delete the window/tab altogether.

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by an anonymous user from: Merritt Island, Florida, United States

My wife's computer had this "subscription has expired" page popped up. I told her to ignore it and to just close it. She did. Everything seemed ok. She did not have nor has she ever had McAfee. Couple days later, computer ran into trouble, wireless card malfunction, I think. Anyway, couldn't get internet. Did a system restore and everything back to normal, I hope. Maybe they left an Easter egg.

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by an anonymous user from: New York, United States

Rebooted my desktop says Subscription has "expire" rather than "expired". Avast missed it. Working on removal.

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by an anonymous user from: Churchville, New York, United States

Called a 1-800-239-3013 to activate a new McAfee activation card and hooked up with scammers. They had control of my computer screen and said I had 30 foreign people that have broken into my firewall and showed this on my screen.

They wanted to have a tech spend an hour on my computer to clean and install a new firewall. The number wasn't the one on my card I bought, flags went up. I called the number on the card I bought.

This was the real number and told me the other number was a scam. Not knowing what info that may have been taken, I cancelled my online Credit cards information. Had I let the scammers into my computer for an hour they would have stolen my identity.

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by an anonymous user from: Sydney, New South Wales, Australia

how does one stop the page telling you it has expired - I don't even have mcafee on my computer?

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by an anonymous user from: Oak Park, Illinois, United States

Got this today, first time I have seen it. I knew it was fake because nobody has software that notifies you in a browser of your security software being out of date or expired subscription.

It should warn you within the program if indeed you use a certain paid security suite. People should know better, but unfortunately, there is enough people that fall for it to make it worthwhile I guess. Anything coming through a browser or email cannot always be trusted. Always use a bit of skepticism to protect yourselves.

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by an anonymous user from: Warrenton, Missouri, United States

this out fit is run by a bunch of rag heads ,bilking money from the computer public , says it cost $39.99. them they come back and tell that they will down load it onto your computer ,and that is another $149.99, scam scam scam acam

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by an anonymous user from: Norfolk, Virginia, United States

I received a similar popup several days ago immediately after signing on to my email account. I was sure it was a fraud because I do not have McAfee. I did not get a screen shot of the popup window, but I did right click on the link it wanted me to visit. The URL was

www.avonlineshop.com

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by an anonymous user from: Newark, New Jersey, United States

I fell for this scam today (9/6/18). I did not go to the phone number they listed, but I had already filled in my credit card info. After thinking about it, I called my cardholder and notified them, and requested a new card. The payment that was rejected was going to someone called Recondagold.

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by an anonymous user from: Philadelphia, Pennsylvania, United States

They got me! I downloaded their version of Live safe.

I have uninstalled it; But I cannot start Web Advisor my present Mcafee program.

The shortcut to start it was changed or disabled when I installed the bogus program. That program looks authentic and runs a scan?

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by info

Here is another scam:

"hxxp://mcafee.livesecure.pw
Windows Security Center: Your McAfee subscription has expired today. Renew now to protect your computer from the latest Ransomware viruses."

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