Online Threat Alerts (OTA) - Alerting you to scams and frauds.

Your McAfee Subscription has Expired Scam

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Jun 24, 2018 2018-06-24T16:28:43-05:00
Mar 6, 2022 2022-03-06T09:41:24-05:00

McAfee users, the fake "Your McAfee Subscription has Expired" message below is a phishing scam. The scam has been created by cybercriminals to trick online users into visiting a fake McAfee website. The fake website will ask visitors to submit their personal and credit card information in order to renew their subscriptions. But, if the requested information is submitted, it will be sent the cybercriminals behind the scam. Once the cybercriminals have the stolen information, they will use it fraudulently.

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Here is the fake "Your McAfee Subscription has Expired" message that popups while browsing the internet or using a mobile app.

The "Your McAfee Subscription has Expired" Scam

hxxp://mcafeesecurity.application-center.download
Your McAfee subscription has expired on 24 June 2018
Do not leave your PC unprotected against the latest threats. Renew your subscription now to stay protected.
What Should I Do?
Step 1: Click the button below to download the latest version of McAfee 2018
Step 2: Run McAfee Antivirus to scan and remove all potential threats
Update Now

Online users who have already been tricked by the scam are asked to contact their banks for help. They should let their banks know that they have tricked and unknowingly used their credit card on a fake and fraudulent website.

Instead of clicking on a link on a website or in an unsolicited email, it is recommended that McAfee users renew their subscriptions using the following instructions:

How to Renew Your McAfee Subscription

Log in to your McAfee account.
At the top of your My Account page, select My Account, and then click Subscriptions.
Click All expired to see your expired subscriptions. Or click View active to see your subscriptions that have not yet expired.
Look for the subscription you want to renew and click Renew.

Get more info · Log in and get started

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Comments 35

Feb 22, 2022 at 7:26 AM by info

I received this scam:

"From: _donotreply_
Date: 2/18/22 6:53 AM (GMT-05:00)
Subject: 653543543__Upgrade Processed

Dear Customer, Order # 03983-J39
Your subscription with McAfee has been renewed today. Amount has been directly debited from your Bank Account and it will reflect in your account statement within 24-48 hours.
If you are happy with McAfee services. Don't forget to give a feedback.

Product Details:
McAfee® Total Protection
Quantity: 1
Tenure: 1 year
Renewal Amount: $279.90 (for 1 PC)

If you do not wish to renew the subscription please contact our cancellation department immediately and get back your refund -

Terms and Conditions:
The payment has been cleared and will appear in the accounts statement within 24-48 hours. You are receiving this notice because you are enrolled with McAfee® Total Protection & your subscription has been auto-renewed. However, if you do not wish to continue with the service or want a refund of this amount. Kindly contact our helpline number"

Sep 2, 2020 at 12:06 PM by an anonymous user from: Royal Oak, Michigan, United States

I think that McAfee should have an email account that users can forward these scam/fraud emails to. McAfee should then do their own investigation and contact law enforcement for prosecution.
I would think that a security company would be embarrassed to have their name so blatantly misused to exploit users. If Amazon and nearly every bank can do it then McAfee should be capable of doing the same thing.
Obviously, someone has gained access to your user list and is attempting to gain personal information. I have received at least a half dozen of these fraudulent emails disguised as McAfee associates.
Do something quickly or lose even more market share to competitors.

Jun 29, 2020 at 10:10 AM by an anonymous user from: Bainbridge, New York, United States

I keep getting a notice on my screen via a pop up window telling me that my subscription is about to expire in 5 days. I been getting this for over a year now. I let time run out and nothing happens. I get my McAffee suite via my internet provider for free so, it never expires. You should add this scam to this story as well. NEVER CLICK A LINK IN A SUSPICIOUS EMAIL!

Gary

May 22, 2020 at 6:52 PM by an anonymous user from: Portland, Oregon, United States

Just rec'd...

"Reactivate your McAfee AntI - Virus Protection [05/24/2020]!Back to Messages
From: McAfee.Anti-Virus.Protection View Contact Invite Sender Block SenderFull Header
To:i.kreisel-t-online.de
Sent: Fri, May 22, 2020 02:06 PM
Content-Id:
Reactivate your McAfee AntI - Virus Protection [05/24/2020]!"

May 15, 2020 at 2:21 PM by an anonymous user from: Gardiner, Maine, United States

How can I get rid of the in-coming (phishing) emails saying my subscription has expired? I don't use and never have used McAfee nor Norton.

May 11, 2020 at 5:12 PM by an anonymous user from: Princeton Junction, New Jersey, United States

Hello. I Get Both McAfee and Norton Expired e-mails. I don't use Norton. Also, My AOL Home Page keeps getting "Hijacked" with the McAfee Expired Message. And won't let me do anything. Unless I click the IE icon and open a second browser. Or Three Finger Salute to Close the IE. 2 different AV software doesn't find anything.

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