- it is an Untrustworthy Technical Support Website

I was scammed a couple weeks ago from ''. My home computer locked up and a message flashed on the screen telling me to call the Microsoft help team at 1-866-988-6796 to resolve the issue. I was in a hurry and my gut feeling didn't prevent me from moving forward. It cost me $350. I now know that there are fraudulent technical support websites like that display fake popup messages that block you out of your computer or mobile device, and then ask you to call a fake technical support website to fix a problem that doesn't exist.

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Microsoft doesn't display messages asking you to call a third party technical support company when an error occurs. And, you should take extreme precautions when giving someone remote access to your computer. If that person is unscrupulous, they can install spyware and other malware on your computer or mobile device, which they can use to steal your personal, financial or other sensitive information silently.

Check the comment section below for additional information, share what you know, or ask a question about this article by leaving a comment below. And, to quickly find answers to your questions, use our search Search engine.

Note: Some of the information in samples on this website may have been impersonated or spoofed.

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Comments (Total: 8)

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February 14, 2020 at 7:09 PM by - it is an Untrustworthy Technical Support Website
an anonymous user from: Canandaigua, New York, United States

I agree...they did exactly the same thing to me... said they were microsoft and charged me $350 to fix a problem that they caused..also put charges on my credit card..when I refused to renew..these people are really bad news..I reported them to the police


October 19, 2018 at 8:21 PM by - it is an Untrustworthy Technical Support Website
an anonymous user from: Gloucester, New Jersey, United States

I too got caught by these people. Fortunately I had to call them back in about 10 minutes and got nothing but music.

No one ever answered the phone. Then I tried to email them and it could not be recognized. I called my credit card company and they are taking care of it. Canceled card, but don't know what they did to my computer.


October 5, 2018 at 9:36 AM by - it is an Untrustworthy Technical Support Website
an anonymous user from: San Diego, California, United States

Yes, these lovely people got me too. Fortunately, I got my repair guy up here the next day to uninstall their software and they were unable to access my personal information soon enough to do any damage.

That's if you don't count the $500 on my credit card. Fighting that right now too. Like others, I was in a hurry and let my anxiety take over my good common sense.


September 9, 2018 at 5:38 AM by - it is an Untrustworthy Technical Support Website
an anonymous user from: Maryville, Tennessee, United States

they are a scam.they almost scammed me out of 2500.00. please heed my warning.


August 20, 2018 at 6:56 AM by - it is an Untrustworthy Technical Support Website
an anonymous user from: East Aurora, New York, United States

FRAUD ALERT,Alltimedesk are scammers do not use; learn how to free your computer from their alert and don't give them any info and file a complaint.

Cancel any cards you may have used with them; they are not affiliated with Microsoft in any way.


August 13, 2018 at 11:16 PM by - it is an Untrustworthy Technical Support Website
an anonymous user from: Taylor, Michigan, United States

I was also scammed by All Time Desk and Global Technologies earlier this month. I also got a pop-up and could not do anything with my computer and was forced to call the number on the screen.

Like a fool, I gave them my password to fix the problem remotely and paid with a credit card costing me 300.00.

I am having my credit card shut down and I have reported the incident to the Federal Trade Commission.Do not do business with these people!


July 20, 2018 at 3:39 PM by - it is an Untrustworthy Technical Support Website
an anonymous user from: Sunnyvale, California, United States

Do not let Global Technology or All time Desk con you to work on your computer. They are scammers. I learned the had way. Been through h**l today with credit card company & fraud complaint process. Be smart not stupid. Pretend to be Micosoft Support.


July 20, 2018 at 3:31 PM by - it is an Untrustworthy Technical Support Website
an anonymous user from: Sunnyvale, California, United States

This is a scam. Had a pop up that dinged & said "Security Alert" some one was trying to get into my information My computer was frozen. I was to call Windows Micosoft immediately at 844-599-8999 which I knew I had Micosoft & my computer wouldn't do anything.

I called & it was answered Computer Support for Windows Micosoft. Told them my problem & was transferred to a so called tech person. Said I had a virus & someone was trying to get into my info. I ask about the Antivirus Service I had, that was to protect me.

I needed a different protection also to go along with that. Needless to say, it was all a scam to get into my computer & so call clean it up & remove the virus.

I should have called the protection plan I have first, but being upset that my computer was frozen, I allowed this scammer to con me into fixing it for $200.00 on my credit card of course. My computer was unfrozen but it was in a bigger mess.

They even had control over my printer. I called back & they said they would look again to see if anything was missed. Did get my printer to work. they called back a couple times to see if anything else they could do to help my computer, for a charge of course.

I got in touch with the company I have Antivirus Service & they told me this was a scam to get your money. I was told to never call a number that pops up that way, to leave the computer alone & call them.

I had my credit card number cancelled, & reported it as Fraud. So people don't be a fool like I was, call your own Security & Antivirus people before you call a pop up number, even if it is frozen.


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Online Threat Alerts Security Tips

Pay the safest way

Credit cards are the safest way to pay for online purchases because you can dispute the charges if you never get the goods or services or if the offer was misrepresented. Federal law limits your liability to $50 if someone makes unauthorized charges to your account, and most credit card issuers will remove them completely if you report the problem promptly.

Guard your personal information

In any transaction you conduct, make sure to check with your state or local consumer protection agency and the Better Business Bureau (BBB) to see if the seller, charity, company, or organization is credible. Be especially wary if the entity is unfamiliar to you. Always call the number found on a website’s contact information to make sure the number legitimately belongs to the entity you are dealing with.

Be careful of the information you share

Never give out your codes, passwords or personal information, unless you are sure of who you're dealing with

Know who you’re dealing with

Crooks pretending to be from companies you do business with may call or send an email, claiming they need to verify your personal information. Don’t provide your credit card or bank account number unless you are actually paying for something and know who you are sending payment to. Your social security number should not be necessary unless you are applying for credit. Be especially suspicious if someone claiming to be from a company with whom you have an account asks for information that the business already has.

Check your accounts

Regularly check your account transactions and report any suspicious or unauthorised transactions.

Don’t believe promises of easy money

If someone claims that you can earn money with little or no work, get a loan or credit card even if you have bad credit, or make money on an investment with little or no risk, it’s probably a scam. Oftentimes, offers that seem too good to be true, actually are too good to be true.

Do not open email from people you don’t know

If you are unsure whether an email you received is legitimate, try contacting the sender directly via other means. Do not click on any links in an email unless you are sure it is safe.

Think before you click

If an email or text message looks suspicious, don’t open any attachments or click on the links.

Verify urgent requests or unsolicited emails, messages or phone calls before you respond

If you receive a message or a phone call asking for immediate action and don't know the sender, it could be a phishing message.

Be careful with links and new website addresses

Malicious website addresses may appear almost identical to legitimate sites. Scammers often use a slight variation in spelling or logo to lure you. Malicious links can also come from friends whose email has unknowingly been compromised, so be careful.

Secure your personal information

Before providing any personal information, such as your date of birth, Social Security number, account numbers, and passwords, be sure the website is secure.

Stay informed on the latest cyber threats

Keep yourself up to date on current scams by visiting this website daily.

Use Strong Passwords

Strong passwords are critical to online security.

Keep your software up to date and maintain preventative software programs

Keep all of your software applications up to date on your computers and mobile devices. Install software that provides antivirus, firewall, and email filter services.

Update the operating systems on your electronic devices

Make sure your operating systems (OSs) and applications are up to date on all of your electronic devices. Older and unpatched versions of OSs and software are the target of many hacks. Read the CISA security tip on Understanding Patches and Software Updates for more information.

What if You Got Scammed?

Stop Contact With The Scammer

Hang up the phone. Do not reply to emails, messages, or letters that the scammer sends. Do not make any more payments to the scammer. Beware of additional scammers who may contact you claiming they can help you get your lost money back.

Secure Your Finances

  • Report potentially compromised bank account, credit or debit card information to your financial institution(s) immediately. They may be able to cancel or reverse fraudulent transactions.
  • Notify the three major credit bureaus. They can add a fraud alert to warn potential credit grantors that you may be a victim of identity theft. You may also want to consider placing a free security freeze on your credit report. Doing so prevents lenders and others from accessing your credit report entirely, which will prevent them from extending credit:

Check Your Computer

If your computer was accessed or otherwise affected by a scam, check to make sure that your anti-virus is up-to-date and running and that your system is free of malware and keylogging software. You may also need to seek the help of a computer repair company. Consider utilizing the Better Business Bureau’s website to find a reputable company.

Change Your Account Passwords

Update your bank, credit card, social media, and email account passwords to try to limit further unauthorized access. Make sure to choose strong passwords when changing account passwords.

Report The Scam

Reporting helps protect others. While agencies can’t always track down perpetrators of crimes against scammers, they can utilize the information gathered to record patterns of abuse which may lead to action being taken against a company or industry.

Report your issue to the following agencies based on the nature of the scam:

  • Local Law Enforcement: Consumers are encouraged to report scams to their local police department or sheriff’s office, especially if you lost money or property or had your identity compromised.
  • Federal Trade Commission: Contact the Federal Trade Commission (FTC) at 1-877-FTC-HELP (1-877-382-4357) or use the Online Complaint Assistant to report various types of fraud, including counterfeit checks, lottery or sweepstakes scams, and more.
  • If someone is using your personal information, like your Social Security, credit card, or bank account number, to open new accounts, make purchases, or get a tax refund, report it at This federal government site will also help you create your Identity Theft Report and a personal recovery plan based on your situation. Questions can be directed to 877-ID THEFT.

How To Recognize a Phishing Scam

Scammers use email or text messages to try to steal your passwords, account numbers, or Social Security numbers. If they get that information, they could get access to your email, bank, or other accounts. Or they could sell your information to other scammers. Scammers launch thousands of phishing attacks like these every day — and they’re often successful.

Scammers often update their tactics to keep up with the latest news or trends, but here are some common tactics used in phishing emails or text messages:

Phishing emails and text messages often tell a story to trick you into clicking on a link or opening an attachment. You might get an unexpected email or text message that looks like it’s from a company you know or trust, like a bank or a credit card or utility company. Or maybe it’s from an online payment website or app. The message could be from a scammer, who might

  • say they’ve noticed some suspicious activity or log-in attempts — they haven’t
  • claim there’s a problem with your account or your payment information — there isn’t
  • say you need to confirm some personal or financial information — you don’t
  • include an invoice you don’t recognize — it’s fake
  • want you to click on a link to make a payment — but the link has malware
  • say you’re eligible to register for a government refund — it’s a scam
  • offer a coupon for free stuff — it’s not real

About Online Threat Alerts (OTA)

Online Threat Alerts or OTA is an anti-cybercrime community that started in 2012. OTA alerts the public to cyber crimes and other web threats.

By alerting the public, we have prevented a lot of online users from getting scammed or becoming victims of cybercrimes.

With the ever-increasing number of people going online, it important to have a community like OTA that continuously alerts or protects those same people from cyber-criminals, scammers and hackers, who are every day finding new ways of carrying out their malicious activities.

Online users can help by reporting suspicious or malicious messages or websites to OTA. And, if they want to determine if a message or website is a threat or scam, they can use OTA's search engine to search for the website or parts of the message for information.

Help maintain Online Threat Alerts (OTA). - it is an Untrustworthy Technical Support Website