Beware of "Navy Federal Online Banking Alert" Phishing Scams

Updated: July 16, 2018 2018-07-16T18:46:36 -
Posted: July 16, 2018 2018-07-16T18:44:32
Views: 416
Comments: 9

Navy Federal Credit Union Member customers who have received the "Online Banking Alert" emails like the one below, which claim they need to update their account profile, are asked to delete and not follow the instructions in them. This is because the emails area a phishing scam that is being sent by cybercriminals to frighten their potential victims into clicking on a link within the same email messages, which go to phishing websites that steal Navy Federal Credit Union Member(NFCU) account credentials (usernames and passwords).

Navy Federal Credit Union Member customers who have already been tricked by the phishing email messages are asked to change their passwords and contact Navy Federal Credit Union Member (NFCU) immediately before their money is stolen, online accounts hijacked and used fraudulently by cybercriminals.

The "Navy Federal Online Banking Alert" Scam

From: NAVY FEDERAL <safepass@lsu.edu>

Sent: Sun, Jul 15, 2018 1:16 pm

Subject: Online Banking Alert

Dear Navy Federal Member,

Today July 15th 2018, Your Account has been flagged as one of numerous accounts that need to be reviewed

The main reason for this action are:

Unauthorized Debit Card Use & Payment Issues

Billing & Payment Issues

Abuse & Terms of Use Issues

We strongly suggest that you follow the link below in order to rectify the issue

Click Here To Confirm

Once you've done this your account will be removed from the flagged accounts automatically.

Thank You,

Navy Online Team.

Navy Federal Credit Union customers should never click on a link to sign into their online accounts. They should always go directly to https://www.navyfederal.org/ and sign into their accounts from there. Once they have signed in, they will be notified of changes, verification or updates that need to be done to their accounts.

Note: Some of the names, addresses, email addresses and telephone numbers in email samples on this website may have been impersonated.

Please share what you know or ask a question about this article by leaving a comment below. Also, check the comment section below for additional information, if there is any.

Remember to forward suspicious, malicious, or phishing email messages to us at the following email address: info@onlinethreatalerts.com

Also, report missing persons, scams, untrustworthy, or fraudulent websites to us. Tell us why you consider the websites untrustworthy or fraudulent.

If you want to quickly find answers to your questions, use our search engine.

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Comments, Questions, Answers, or Reviews

(Total: 9)

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The comments or reviews below do not necessarily reflect the views of Online Threat Alerts.

April 8, 2019 at 9:43 PM by an anonymous user from Troutdale, Oregon, United States
I got this in my email. I don't have a Navy Federal Credit Union account.

"Navy Federal <no-replxnfcu098@hawaii.edu>
Mon 4/8/2019 6:00 PM
You

Important Account Information

Navy Federal Security Zone
Email for member

Dear Member,

In an effort to safeguard your information. Navy federal helps to protect and monitor your account in multiple ways. Your access to our internet banking needs to be updated to help us improve our bank and other security measures associated with your account(s).
Signon to Update

Please kindly take a minute or two to confirm your account information as a precaution against future problems with online banking.

© 2019 Navy Federal Credit Union.
Products & Services • FAQs • Mobile Banking • Contact Us

Please do not reply to this email. This email is being sent from Navy Federal Credit Union at PO Box 3000, Merrifield, VA 22119-3000. For contact information, or if you have any questions about this email, please click here

Equal Housing Lender | APY= Annual Percentage Yield | APR= Annual Percentage Rate. © 2019 Navy Federal Credit Union. All rights reserved. Message and data rates may apply. Terms and Conditions are available. NFCU 37859 (9-14) Federally insured by NCUA.

Privacy Policy
Follow Us:"
remove
March 26, 2019 at 11:16 PM by info
Got the an email from:

"From: Navy Federal [mailto:norenfcu@nfcu.net]
Sent: Tuesday, March 26, 2019 4:50 PM
To: Recipients
Subject: ACTION REQUIRED
Importance: High"
remove
March 19, 2019 at 11:33 AM by an anonymous user from El Centro, California, United States
Thank you for letting us know its a bogus/malicious notice. Thought it was suspicious when I received an email from Navy Federal; "Fraud Alert: Card declined, on March 10, 2019."

Then, on March 15, 2019, received another email from Navy Federal Credit Union; "Card Declined: Fraudulent Activity Detected.....I, nor my husband, have an account with Navy Federal."

Thank you,
S Dunn
remove
February 27, 2019 at 8:43 AM by info
Here is another scam:

-----Original Message-----
From: Navy Federal <onlineservice@banking.com>
Sent: Wed, Feb 27, 2019 8:22 am
Subject: Account Security Measure

Navy Federal Credit Union Account Access Notification Navy Federal Security Zone
Email for Member
Access XXXXXXXXXXXX

Dear Member,

We're writing to let you know that your Navy Federal Online® Account requires full profile update.

We recently discovered that different Computer users could gain access to your Online® Account, and several password was attempted with your Navy Federal Credit Union Online® Account. It is now necessary for you to verify your account information to confirm your Identity. Kindly click on Update, to verify your profile immediately.

Click Here To Verify
remove
December 17, 2018 at 6:05 AM by info
Here is another scam:

-----Original Message-----
From: Navy Federal Credit Union <panasonic@uh.edu>
Sent: Sun, Dec 16, 2018 11:11 pm
Subject: Banking security validation

Navy Federal Credit Union

Navy Federal Security Zone

Dear Member.

NavyFederal Banking security validation.

Our system has detected incomplete update on your account.

Update required to help ensure your safety and security. Follow secure update below.

Secure Update

Thank you,
Navy Online Team
remove
November 19, 2018 at 12:59 PM by info
Here is another scam:

"From: Navy Federal <secure@a5.net>
Sent: Saturday, November 17, 2018 10:46 AM
To: Recipients
Subject: Pending E-payment: Action Required

Navy Federal Credit Union
This Email is to notify you that there is a pending incoming E-Payment on your NavyFederal account.

Click Here To Confirm
Pending payment will be credited into your account within 24 to 48 hours after your approval.

Thank You,
Navy Online Team."
remove
October 23, 2018 at 10:55 AM by info
Here is another scam:

"From: Navy Federal Credit Union <nfcunoreply@support.net>
Sent: Sunday, October 21, 2018 10:57 AM
Subject: Customer Support

navy federal credit union logo

Dear Valued Member,

This message is to inform you of our recent upgrade on our security systems, and it will take effect this week. You are required to update your Online Baking details to enjoy the benefits of our upgrade.

This process will help secure your details, and help us serve you better. We apologize for any inconvenience this may cause. This process will not take more than 5 minutes.

Tp proceed click here

Thank you,

Customer Support Service

Navy Federal Credit Union."
remove
September 14, 2018 at 2:35 PM by info
Here is another scam:

"Subject: Navy Federal Member Message
Date: Thu, 13 Sep 2018 14:02:17 -0500
From: navy.federal.cu.member@about.com

NAVY FEDERAL CREDIT UNION SECURITY ZONE

Dear Customer,

This is your official notification message that the service(s) listed below will be restricted if not update immediately. We have blocked access to your Navy Federal Credit Union. Please log in Your Account Activity to Resolve.

To see your Update, log in Below.

Enter the requested information and your Navy Federal Credit Union and Bill Pay Services will be updated.

Log in
Thank you for choosing Navy Federal Credit Union. We value your business and look forward to serving you better.

Thank you,
Navy Federal Credit Union Team."
remove
July 21, 2018 at 3:57 PM by info
Here is another scam:

"From: Navy Federal <sam.antha@smith.edu>
Date: 7/21/18 3:08 PM (GMT-05:00)
Subject: Important Information

Dear Member,

Due to concerns, safety and inegrity, we have issued this warning message.

You are required to review your recent activity.

Upon logging in, you may be asked to verify of your identity.

Sign-On To Review

Customer Advisory
Copyright 2018 NFCU"
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