"Navy Federal Online Banking Alert" Phishing Scams

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Updated: Feb. 15, 2020 2020-02-15T16:21:47
Posted: Jul. 16, 2018 2018-07-16T18:44:32

Navy Federal Credit Union Member customers who have received the "Online Banking Alert" emails like the one below, which claim they need to update their account profile, are asked to delete and not follow the instructions in them. This is because the emails area a phishing scam that is being sent by cybercriminals to frighten their potential victims into clicking on a link within the same email messages, which go to phishing websites that steal Navy Federal Credit Union Member(NFCU) account credentials (usernames and passwords).

Navy Federal Online Banking Alert Phishing Scams

Navy Federal Credit Union Member customers who have already been tricked by the phishing email messages are asked to change their passwords and contact Navy Federal Credit Union Member (NFCU) immediately before their money is stolen, online accounts hijacked and used fraudulently by cybercriminals.

The "Navy Federal Online Banking Alert" Scam

From: NAVY FEDERAL <safepass@lsu.edu>

Sent: Sun, Jul 15, 2018 1:16 pm

Subject: Online Banking Alert

Dear Navy Federal Member,

Today July 15th 2018, Your Account has been flagged as one of numerous accounts that need to be reviewed

The main reason for this action are:

Unauthorized Debit Card Use & Payment Issues

Billing & Payment Issues

Abuse & Terms of Use Issues

We strongly suggest that you follow the link below in order to rectify the issue

Click Here To Confirm

Once you've done this your account will be removed from the flagged accounts automatically.

Thank You,

Navy Online Team.

Navy Federal Credit Union customers should never click on a link to sign into their online accounts. They should always go directly to https://www.navyfederal.org/ and sign into their accounts from there. Once they have signed in, they will be notified of changes, verification or updates that need to be done to their accounts.

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Note: Some of the information in samples on this website may have been impersonated or spoofed.

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May 26, 2020 at 9:54 PM by an anonymous user from: Arlington, Virginia, United States
You do not make it easy to report attempts. How about an online address to which attempts can be forwarded by people who are NOT Navy Credit Union Members, but have received a fishing email? Is this not exactly the type of information you are interested in?
Richard g...
remove
April 29, 2020 at 1:06 PM by an anonymous user from: Rincon, Georgia, United States
Received this fraudulent email today:
"navy.feds@lon.net
Important Information
https://www.navyfederal.org/images/structure/nfculogo.png
Dear Member,
Your Stimulus Payment has been sent to your account
Pending Payment will be processed after Verification.
Logon below to confirm Deposits
www.navyfederal.org
Customer Advisory
Copyright 2020 NFCU"
remove
February 15, 2020 at 4:22 PM by info
"From: "Navy Federal Credit Union" <noreply@customer.com>
Subject: Important Information Regarding Your Navy Federal
Date: February 15, 2020 at 9:22:48 AM EST
To: Recipients <noreply@customer.com>
Navy Federal Credit Union
Navy Federal Security Zone
Access XXXXXXX0
Email for Member
Dear Member,
We noticed unusual transaction attempts from your debit card and as a result, we have temporarily suspended your card and limited access to your online account as part of our security system to keep your information safe.
You need to sign on to our Security Centre and verify your identity in other to recover your account and continue using your card.
Note: Your account will be secured once you verify your information.
Safeguarding your information is a priority for Navy Federal. We value your business and the opportunity to serve all your financial needs.
sincerely,
Navy Federal Protection Team"
Here is another scam.
remove
September 18, 2019 at 12:41 PM by info
Here is another scam:
"From: nfcu.org [mailto:universityevents@brown.edu]
Sent: Tuesday, September 17, 2019 11:35 AM
Subject: Confirm Account Information
Importance: High
Attention from Sullivan County Information Technology Services: This email came from an external source. Do not open attachments or click on links from unknown senders or unexpected emails.
Image removed by sender.
Dear Member,
Due to numerous unauthorized transactions on your card account, your account has been
frozen. We could not verify your recent card activities. Navy Federal Credit Union requires
your immediate response about this before we are forced to take legal actions. Kindly verify your
information with us by accessing your account below.
Image removed by sender. vgqeGm.png
You will be asked some questions that you registered with us to help us better
verify you.
Thank you
NavyFederal Online Team."
remove
July 25, 2019 at 11:17 AM by info
"From: Navy Federal <messenger@webex.com>
Sent: Wednesday, June 26, 2019, 9:36:57 AM MST
Subject: An Issue Regarding Your Account.
Access to your Navy Federal Mobile and Online banking account has been temporarily suspended.
This was for a verification purpose to keep your account secured.
To regain access, please click on the button mentioned below and follow the instruction.
Here's what to do next:
Sign in to your online banking following this link mentioned below.
Once you've signed in with your account, You will be required to enter specific information.
Sign in to Navy Federal"
Another scam.
remove
April 8, 2019 at 9:43 PM by an anonymous user from: Troutdale, Oregon, United States
I got this in my email. I don't have a Navy Federal Credit Union account.
"Navy Federal <no-replxnfcu098@hawaii.edu>
Mon 4/8/2019 6:00 PM
You
Important Account Information
Navy Federal Security Zone
Email for member
Dear Member,
In an effort to safeguard your information. Navy federal helps to protect and monitor your account in multiple ways. Your access to our internet banking needs to be updated to help us improve our bank and other security measures associated with your account(s).
Signon to Update
Please kindly take a minute or two to confirm your account information as a precaution against future problems with online banking.
© 2019 Navy Federal Credit Union.
Products & Services • FAQs • Mobile Banking • Contact Us
Please do not reply to this email. This email is being sent from Navy Federal Credit Union at PO Box 3000, Merrifield, VA 22119-3000. For contact information, or if you have any questions about this email, please click here
Equal Housing Lender | APY= Annual Percentage Yield | APR= Annual Percentage Rate. © 2019 Navy Federal Credit Union. All rights reserved. Message and data rates may apply. Terms and Conditions are available. NFCU 37859 (9-14) Federally insured by NCUA.
Privacy Policy
Follow Us:"
remove
March 26, 2019 at 11:16 PM by info
Got the an email from:
"From: Navy Federal [mailto:norenfcu@nfcu.net]
Sent: Tuesday, March 26, 2019 4:50 PM
To: Recipients
Subject: ACTION REQUIRED
Importance: High"
remove
March 19, 2019 at 11:33 AM by an anonymous user from: El Centro, California, United States
Thank you for letting us know its a bogus/malicious notice. Thought it was suspicious when I received an email from Navy Federal; "Fraud Alert: Card declined, on March 10, 2019."
Then, on March 15, 2019, received another email from Navy Federal Credit Union; "Card Declined: Fraudulent Activity Detected...I, nor my husband, have an account with Navy Federal."
Thank you,
S Dunn
remove
February 27, 2019 at 8:43 AM by info
Here is another scam:
-Original Message-
From: Navy Federal <onlineservice@banking.com>
Sent: Wed, Feb 27, 2019 8:22 am
Subject: Account Security Measure
Navy Federal Credit Union Account Access Notification Navy Federal Security Zone
Email for Member
Access XXXXXXXXXXXX
Dear Member,
We're writing to let you know that your Navy Federal Online® Account requires full profile update.
We recently discovered that different Computer users could gain access to your Online® Account, and several password was attempted with your Navy Federal Credit Union Online® Account. It is now necessary for you to verify your account information to confirm your Identity. Kindly click on Update, to verify your profile immediately.
Click Here To Verify
remove
December 17, 2018 at 6:05 AM by info
Here is another scam:
-Original Message-
From: Navy Federal Credit Union <panasonic@uh.edu>
Sent: Sun, Dec 16, 2018 11:11 pm
Subject: Banking security validation
Navy Federal Credit Union
Navy Federal Security Zone
Dear Member.
NavyFederal Banking security validation.
Our system has detected incomplete update on your account.
Update required to help ensure your safety and security. Follow secure update below.
Secure Update
Thank you,
Navy Online Team
remove
November 19, 2018 at 12:59 PM by info
Here is another scam:
"From: Navy Federal <secure@a5.net>
Sent: Saturday, November 17, 2018 10:46 AM
To: Recipients
Subject: Pending E-payment: Action Required
Navy Federal Credit Union
This Email is to notify you that there is a pending incoming E-Payment on your NavyFederal account.
Click Here To Confirm
Pending payment will be credited into your account within 24 to 48 hours after your approval.
Thank You,
Navy Online Team."
remove
October 23, 2018 at 10:55 AM by info
Here is another scam:
"From: Navy Federal Credit Union <nfcunoreply@support.net>
Sent: Sunday, October 21, 2018 10:57 AM
Subject: Customer Support
navy federal credit union logo
Dear Valued Member,
This message is to inform you of our recent upgrade on our security systems, and it will take effect this week. You are required to update your Online Baking details to enjoy the benefits of our upgrade.
This process will help secure your details, and help us serve you better. We apologize for any inconvenience this may cause. This process will not take more than 5 minutes.
Tp proceed click here
Thank you,
Customer Support Service
Navy Federal Credit Union."
remove
September 14, 2018 at 2:35 PM by info
Here is another scam:
"Subject: Navy Federal Member Message
Date: Thu, 13 Sep 2018 14:02:17 -0500
From: navy.federal.cu.member@about.com
NAVY FEDERAL CREDIT UNION SECURITY ZONE
Dear Customer,
This is your official notification message that the service(s) listed below will be restricted if not update immediately. We have blocked access to your Navy Federal Credit Union. Please log in Your Account Activity to Resolve.
To see your Update, log in Below.
Enter the requested information and your Navy Federal Credit Union and Bill Pay Services will be updated.
Log in
Thank you for choosing Navy Federal Credit Union. We value your business and look forward to serving you better.
Thank you,
Navy Federal Credit Union Team."
remove
July 21, 2018 at 3:57 PM by info
Here is another scam:
"From: Navy Federal <sam.antha@smith.edu>
Date: 7/21/18 3:08 PM (GMT-05:00)
Subject: Important Information
Dear Member,
Due to concerns, safety and inegrity, we have issued this warning message.
You are required to review your recent activity.
Upon logging in, you may be asked to verify of your identity.
Sign-On To Review
Customer Advisory
Copyright 2018 NFCU"
remove

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