Online Threat Alerts (OTA) - Alerting you to scams and frauds.
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Navy Federal Online Banking Alert Phishing Scams

Navy Federal Credit Union Member customers who have received the "Online Banking Alert" emails like the one below, which claim they need to update their account profile, are asked to delete and not follow the instructions in them. This is because the emails area a phishing scam that is being sent by cybercriminals to frighten their potential victims into clicking on a link within the same email messages, which go to phishing websites that steal Navy Federal Credit Union Member(NFCU) account credentials (usernames and passwords).

Navy Federal Credit Union Member customers who have already been tricked by the phishing email messages are asked to change their passwords and contact Navy Federal Credit Union Member (NFCU) immediately before their money is stolen, online accounts hijacked and used fraudulently by cybercriminals.

The "Navy Federal Online Banking Alert" Scam

From: NAVY FEDERAL <safepass@lsu.edu>

Sent: Sun, Jul 15, 2018 1:16 pm

Subject: Online Banking Alert

Dear Navy Federal Member,

Today July 15th 2018, Your Account has been flagged as one of numerous accounts that need to be reviewed

The main reason for this action are:

Unauthorized Debit Card Use & Payment Issues

Billing & Payment Issues

Abuse & Terms of Use Issues

We strongly suggest that you follow the link below in order to rectify the issue

Click Here To Confirm

Once you've done this your account will be removed from the flagged accounts automatically.

Thank You,

Navy Online Team.

Navy Federal Credit Union customers should never click on a link to sign into their online accounts. They should always go directly to https://www.navyfederal.org/ and sign into their accounts from there. Once they have signed in, they will be notified of changes, verification or updates that need to be done to their accounts.