Online Threat Alerts (OTA) - Alerting you to scams and frauds.
Scamming - Fraud
The website or online store Staruer located at www.staruer.com, which claims to sell surfing and watercraft, is fraudulent. Online users are advised to stay away from the fraudulent website, and those who have shopped from it, run the risk of their personal, credit card and other payment processing information getting stolen by cyber-criminals and used fraudulently. They also run the risk of receiving counterfeit goods, or poor quality goods that look nothing like what was advertised. Therefore, we do not recommend purchasing or visiting staruer.com.
Staruer® is one of United Kingdom's largest and most successful retailers, operating the Staruer®(www.staruer.com), Staruer® Mobile, and Geek Squad (www.staruer.com) brands. The Company offers consumers a unique shopping experience with the latest technology and entertainment products, plus an expanded assortment of lifestyle products offered through www.staruer.com, at the right price, with a no-pressure (non-commissioned) sales environment.The first Staruer® United Kingdom stores were opened in the fall of 2002, with eight locations in the North Lanarkshire. Since then, Staruer® has expanded across United Kingdom, opening stores from coast-to-coast. Today, with nearly 200 Staruer® and Staruer® Mobile stores across United Kingdom, our store employees and Geek Squad Agents are committed to delivering product solutions for all of today’s technology needs. For more information on current store locations, click here to visit the Store Locator page.Company InfoTelephone :+44 01236 8991989Address: 8d Dunrobin PlaceNorth Lanarkshire,Coatbridge,United Kingdom,ML5 1RQEmail: sale@staruerl.com
Staruer® is one of United Kingdom's largest and most successful retailers, operating the Staruer®(www.staruer.com), Staruer® Mobile, and Geek Squad (www.staruer.com) brands. The Company offers consumers a unique shopping experience with the latest technology and entertainment products, plus an expanded assortment of lifestyle products offered through www.staruer.com, at the right price, with a no-pressure (non-commissioned) sales environment.
The first Staruer® United Kingdom stores were opened in the fall of 2002, with eight locations in the North Lanarkshire. Since then, Staruer® has expanded across United Kingdom, opening stores from coast-to-coast. Today, with nearly 200 Staruer® and Staruer® Mobile stores across United Kingdom, our store employees and Geek Squad Agents are committed to delivering product solutions for all of today’s technology needs. For more information on current store locations, click here to visit the Store Locator page.
Company Info
Telephone :+44 01236 8991989
Address: 8d Dunrobin Place
North Lanarkshire,
Coatbridge,
United Kingdom,
ML5 1RQ
Email: sale@staruerl.com
The cybercriminals behind the fake website will use another website and change the name once the current website has been taken down. Therefore, only shop on popular and reputable websites. And, for online users who have already used their credit cards on the website, are asked to contact their banks for help. They should let their banks know that they have unknowingly used their credit cards on an untrustworthy website.
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www.fetchkidsshop.com:This website has same adress and phone and the prices are too low.
The website is a fake.
I have ordered from this company under the website www.petscomarts.comSame address and phone number and same situation- took more money from my account and no goods arrived. Now liasing with bank!BEWARE!
Also on August 8th I tried to buy an inflatable table and every day I informed them of the progress of the order, although I did not suggest the shipper or the shipping number.No response to the email request.I am left to carry very low prices. I had to suspect.I was inattentive and cheated too
Someone managed to get reimbursed? I think I happened to be in the same scam, and I tried to contact the site on all I contact but they do not answer, can you tell me what to do? Thank you.
Open a dispute with your bank.
Also I ordered a SUP August 6 never received, false tracking up to the message:"Undeliverable Misrouted"This is the story of my purchase, TRACKLOCATION DATE ACTIVITY2018-08-06 Seller received orderUnited States,Illinois 2018-08-07 14:45:34 Item accepted by courier2018-08-08 08:32:50 Collection scan2018-08-09 11:17:09 Arrived at sorting center2018-08-10 15:21:51 Left sorting center2018-08-11 10:42:37 Arrival at Airport2018-08-12 11:50:59 Delay. Temporary volume surge2018-08-13 09:21:56 in progressItaly 2018-08-16 17:51:03 Arrived overseas2018-08-17 11:55:03 Into customs2018-08-19 14:02:15 Clearance in Progress2018-08-21 10:32:35 Clearance in Progress2018-08-23 15:12:07 Clearance in Progress2018-08-25 08:57:57 Clearance in Progress2018-08-27 16:31:24 Released by customs2018-08-28 14:45:18 Arrived at sorting center2018-08-29 14:44:37 Left sorting center2018-08-31 17:36:08 in progressItaly,Roma 2018-09-02 17:16:03 Sent to delivery office2018-09-03 10:15:22 Submitted for delivery2018-09-04 17:27:29 Undeliverable Misrouted2018-09-05 10:16:32 in progressnow I report to the postal police.
Same type of purchase made by me, same procedure
Same for me. order never came. The tracking says undeliverable misrouted. Just contacted my bank.
Unfortunately, I have ordered already something on staruerl.com, a SUP.this was on 4th of August 2018.I am tracking the order since one week and it Shows all the time Progress.It seems that they took a higher value of my account as the order confirmation said.Do you have any advise what I shall do?I wanted to wait a few more days to see if they deliver something, before I ask the crdit Card to take the Money back because of fake.The Status of my order is:TRACKLOCATIONDATEACTIVITY 2018-08-04 Seller received order United States,Illinois 2018-08-05 08:22:59 Item accepted by courier 2018-08-06 16:41:36 Collection scan 2018-08-07 08:10:15 Arrived at sorting center 2018-08-08 10:52:41 Left sorting center 2018-08-09 08:35:10 Arrival at Airport 2018-08-10 17:31:59 Delay. Temporary volume surge 2018-08-11 09:06:51 in progress Germany 2018-08-14 14:50:57 Arrived overseas 2018-08-15 08:39:52 Into customs 2018-08-17 15:07:14 Clearance in Progress 2018-08-19 16:04:20 Clearance in Progress
The website is a scam. What the scammers have done is to create a new website because people know about the others before.So, contact your bank and dispute the charges to have your money refunded.
